4 use RT::Test tests => 18;
6 my $queue = RT::Test->load_or_create_queue(
8 CorrespondAddress => 'rt-recipient@example.com',
9 CommentAddress => 'rt-recipient@example.com',
11 my $subject_tag = 'Windows/Servers-Desktops';
12 ok $queue && $queue->id, 'loaded or created queue';
14 diag "Set Subject Tag";
16 is(RT->System->SubjectTag($queue), undef, 'No Subject Tag yet');
17 my ($status, $msg) = $queue->SetSubjectTag( $subject_tag );
18 ok $status, "set subject tag for the queue" or diag "error: $msg";
19 is(RT->System->SubjectTag($queue), $subject_tag, "Set Subject Tag to $subject_tag");
22 my $original_ticket = RT::Ticket->new( RT->SystemUser );
23 diag "Create a ticket and make sure it has the subject tag";
25 $original_ticket->Create(
28 Requestor => 'root@localhost'
30 my @mails = RT::Test->fetch_caught_mails;
31 ok @mails, "got some outgoing emails";
34 foreach my $mail ( @mails ) {
35 my $entity = parse_mail( $mail );
36 my $subject = $entity->head->get('Subject');
37 $subject =~ /\[\Q$subject_tag\E #\d+\]/
38 or do { $status = 0; diag "wrong subject: $subject" };
40 ok $status, "Correctly added subject tag to ticket";
44 diag "Test that a reply with a Subject Tag doesn't change the subject";
46 my $ticketid = $original_ticket->Id;
49 To: general\@$RT::rtname
50 Subject: [$subject_tag #$ticketid] test
52 reply with subject tag
54 my ($status, $id) = RT::Test->send_via_mailgate($text, queue => $queue->Name);
55 is ($status >> 8, 0, "The mail gateway exited normally");
56 is ($id, $ticketid, "Replied to ticket $id correctly");
58 my $freshticket = RT::Ticket->new( RT->SystemUser );
59 $freshticket->LoadById($id);
60 is($original_ticket->Subject,$freshticket->Subject,'Stripped Queue Subject Tag correctly');
64 diag "Test that a reply with another RT's subject tag changes the subject";
66 my $ticketid = $original_ticket->Id;
69 To: general\@$RT::rtname
70 Subject: [$subject_tag #$ticketid] [remote-rt-system #79] test
72 reply with subject tag and remote rt subject tag
74 my ($status, $id) = RT::Test->send_via_mailgate($text, queue => $queue->Name);
75 is ($status >> 8, 0, "The mail gateway exited normally");
76 is ($id, $ticketid, "Replied to ticket $id correctly");
78 my $freshticket = RT::Ticket->new( RT->SystemUser );
79 $freshticket->LoadById($id);
80 like($freshticket->Subject,qr/\[remote-rt-system #79\]/,"Kept remote rt's subject tag");
81 unlike($freshticket->Subject,qr/\[\Q$subject_tag\E #$ticketid\]/,'Stripped Queue Subject Tag correctly');
85 diag "Test that extraction of another RT's subject tag grabs only tag";
87 my $ticketid = $original_ticket->Id;
90 To: general\@$RT::rtname
91 Subject: [$subject_tag #$ticketid] [comment] [remote-rt-system #79] test
93 reply with subject tag and remote rt subject tag
95 my ($status, $id) = RT::Test->send_via_mailgate($text, queue => $queue->Name);
96 is ($status >> 8, 0, "The mail gateway exited normally");
97 is ($id, $ticketid, "Replied to ticket $id correctly");
99 my $freshticket = RT::Ticket->new( RT->SystemUser );
100 $freshticket->LoadById($id);
101 like($freshticket->Subject,qr/\[remote-rt-system #79\]/,"Kept remote rt's subject tag");
102 unlike($freshticket->Subject,qr/comment/,"doesn't grab comment");
103 unlike($freshticket->Subject,qr/\[\Q$subject_tag\E #$ticketid\]/,'Stripped Queue Subject Tag correctly');