5 use RT::Test tests => 18;
7 my $queue = RT::Test->load_or_create_queue(
9 CorrespondAddress => 'rt-recipient@example.com',
10 CommentAddress => 'rt-recipient@example.com',
12 my $subject_tag = 'Windows/Servers-Desktops';
13 ok $queue && $queue->id, 'loaded or created queue';
15 diag "Set Subject Tag";
17 is(RT->System->SubjectTag($queue), undef, 'No Subject Tag yet');
18 my ($status, $msg) = $queue->SetSubjectTag( $subject_tag );
19 ok $status, "set subject tag for the queue" or diag "error: $msg";
20 is(RT->System->SubjectTag($queue), $subject_tag, "Set Subject Tag to $subject_tag");
23 my $original_ticket = RT::Ticket->new( RT->SystemUser );
24 diag "Create a ticket and make sure it has the subject tag";
26 $original_ticket->Create(
29 Requestor => 'root@localhost'
31 my @mails = RT::Test->fetch_caught_mails;
32 ok @mails, "got some outgoing emails";
35 foreach my $mail ( @mails ) {
36 my $entity = parse_mail( $mail );
37 my $subject = $entity->head->get('Subject');
38 $subject =~ /\[\Q$subject_tag\E #\d+\]/
39 or do { $status = 0; diag "wrong subject: $subject" };
41 ok $status, "Correctly added subject tag to ticket";
45 diag "Test that a reply with a Subject Tag doesn't change the subject";
47 my $ticketid = $original_ticket->Id;
50 To: general\@$RT::rtname
51 Subject: [$subject_tag #$ticketid] test
53 reply with subject tag
55 my ($status, $id) = RT::Test->send_via_mailgate($text, queue => $queue->Name);
56 is ($status >> 8, 0, "The mail gateway exited normally");
57 is ($id, $ticketid, "Replied to ticket $id correctly");
59 my $freshticket = RT::Ticket->new( RT->SystemUser );
60 $freshticket->LoadById($id);
61 is($original_ticket->Subject,$freshticket->Subject,'Stripped Queue Subject Tag correctly');
65 diag "Test that a reply with another RT's subject tag changes the subject";
67 my $ticketid = $original_ticket->Id;
70 To: general\@$RT::rtname
71 Subject: [$subject_tag #$ticketid] [remote-rt-system #79] test
73 reply with subject tag and remote rt subject tag
75 my ($status, $id) = RT::Test->send_via_mailgate($text, queue => $queue->Name);
76 is ($status >> 8, 0, "The mail gateway exited normally");
77 is ($id, $ticketid, "Replied to ticket $id correctly");
79 my $freshticket = RT::Ticket->new( RT->SystemUser );
80 $freshticket->LoadById($id);
81 like($freshticket->Subject,qr/\[remote-rt-system #79\]/,"Kept remote rt's subject tag");
82 unlike($freshticket->Subject,qr/\[\Q$subject_tag\E #$ticketid\]/,'Stripped Queue Subject Tag correctly');
86 diag "Test that extraction of another RT's subject tag grabs only tag";
88 my $ticketid = $original_ticket->Id;
91 To: general\@$RT::rtname
92 Subject: [$subject_tag #$ticketid] [comment] [remote-rt-system #79] test
94 reply with subject tag and remote rt subject tag
96 my ($status, $id) = RT::Test->send_via_mailgate($text, queue => $queue->Name);
97 is ($status >> 8, 0, "The mail gateway exited normally");
98 is ($id, $ticketid, "Replied to ticket $id correctly");
100 my $freshticket = RT::Ticket->new( RT->SystemUser );
101 $freshticket->LoadById($id);
102 like($freshticket->Subject,qr/\[remote-rt-system #79\]/,"Kept remote rt's subject tag");
103 unlike($freshticket->Subject,qr/comment/,"doesn't grab comment");
104 unlike($freshticket->Subject,qr/\[\Q$subject_tag\E #$ticketid\]/,'Stripped Queue Subject Tag correctly');