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48 <& Elements/Header, Title => loc("Create a ticket") &>
50 <& /Elements/ListActions, actions => \@results &>
51 <form action="Create.html" method="post" enctype="multipart/form-data" name="TicketCreate">
52 <input type="hidden" class="hidden" name="id" value="new" />
53 <input type="hidden" class="hidden" name="Token" value="<% $ARGS{'Token'} %>" />
54 % for my $key (grep {defined $ARGS{$_}} map {+("new-$_", "$_-new")} keys %RT::Link::DIRMAP) {
55 <input type="hidden" class="hidden" name="<% $key %>" value="<% $ARGS{$key} %>" />
64 <input type="hidden" class="hidden" name="Queue" value="<%$queue_obj->id || ''%>" />
65 <strong><%$queue_obj->Name || ''%></strong> <% $queue_obj->Description ? '('.$queue_obj->Description.')' : '' %>
68 <% $m->callback( CallbackName => 'AfterQueue', %ARGS, QueueObj => $queue_obj ) %>
71 <&|/l&>Requestors</&>:
74 <& /Elements/EmailInput, Name => 'Requestors', Size => '20', Default => $ARGS{Requestors} || $session{CurrentUser}->EmailAddress, AutocompleteMultiple => 1 &>
82 <& /Elements/EmailInput, Name => 'Cc', Size => '20', Default => $ARGS{Cc} || '', AutocompleteMultiple => 1 &>
90 <input name="Subject" size="60" maxsize="200" value="<%$ARGS{Subject} || ''%>" />
95 <& /Elements/EditCustomFields,
97 Object => RT::Ticket->new($session{CurrentUser}),
98 CustomFields => $queue_obj->TicketCustomFields,
103 <& /Ticket/Elements/AddAttachments, %ARGS, QueueObj => $queue_obj &>
108 <&|/l&>Describe the issue below</&>:<br />
109 <& /Elements/MessageBox, Default => $ARGS{Content} || '' &>
113 <& /Elements/Submit, Label => loc("Create ticket")&>
122 my $queue_obj = RT::Queue->new($session{'CurrentUser'});
123 $queue_obj->Load($Queue);
125 ProcessAttachments(ARGSRef => \%ARGS);
130 my ($status, @msg) = $m->comp(
131 '/Elements/ValidateCustomFields',
132 CustomFields => $queue_obj->TicketCustomFields,
141 $m->callback( CallbackName => 'BeforeCreate', ARGSRef => \%ARGS, skip_create => \$skip_create, results => \@results );
143 if ( !exists $ARGS{'AddMoreAttach'} and defined($ARGS{'id'}) and $ARGS{'id'} eq 'new' ) { # new ticket?
144 if ( !$skip_create ) {
145 $m->comp('Display.html', %ARGS);
146 $RT::Logger->crit("After display call; error is $@");