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49 package RT::Interface::Email::Auth::MailFrom;
54 use RT::Interface::Email qw(ParseSenderAddressFromHead CreateUser);
56 # This is what the ordinary, non-enhanced gateway does at the moment.
59 my %args = ( Message => undef,
68 # We don't need to do any external lookups
69 my ( $Address, $Name ) = ParseSenderAddressFromHead( $args{'Message'}->head );
71 $RT::Logger->error("Couldn't find sender's address");
72 return ( $args{'CurrentUser'}, -1 );
75 my $CurrentUser = RT::CurrentUser->new;
76 $CurrentUser->LoadByEmail( $Address );
77 $CurrentUser->LoadByName( $Address ) unless $CurrentUser->Id;
78 if ( $CurrentUser->Id ) {
79 $RT::Logger->debug("Mail from user #". $CurrentUser->Id ." ($Address)" );
80 return ( $CurrentUser, 1 );
83 # If the user can't be loaded, we may need to create one. Figure out the acl situation.
84 my $unpriv = RT->UnprivilegedUsers();
85 unless ( $unpriv->Id ) {
86 $RT::Logger->crit("Couldn't find the 'Unprivileged' internal group");
87 return ( $args{'CurrentUser'}, -1 );
90 my $everyone = RT::Group->new( RT->SystemUser );
91 $everyone->LoadSystemInternalGroup('Everyone');
92 unless ( $everyone->Id ) {
93 $RT::Logger->crit("Couldn't find the 'Everyone' internal group");
94 return ( $args{'CurrentUser'}, -1 );
97 $RT::Logger->debug("Going to create user with address '$Address'" );
99 # but before we do that, we need to make sure that the created user would have the right
100 # to do what we're doing.
101 if ( $args{'Ticket'} && $args{'Ticket'}->Id ) {
102 my $qname = $args{'Queue'}->Name;
103 # We have a ticket. that means we're commenting or corresponding
104 if ( $args{'Action'} =~ /^comment$/i ) {
106 # check to see whether "Everyone" or "Unprivileged users" can comment on tickets
107 unless ( $everyone->PrincipalObj->HasRight( Object => $args{'Queue'},
108 Right => 'CommentOnTicket' )
109 || $unpriv->PrincipalObj->HasRight( Object => $args{'Queue'},
110 Right => 'CommentOnTicket' ) )
112 $RT::Logger->debug("Unprivileged users have no right to comment on ticket in queue '$qname'");
113 return ( $args{'CurrentUser'}, 0 );
116 elsif ( $args{'Action'} =~ /^correspond$/i ) {
118 # check to see whether "Everybody" or "Unprivileged users" can correspond on tickets
119 unless ( $everyone->PrincipalObj->HasRight( Object => $args{'Queue'},
120 Right => 'ReplyToTicket' )
121 || $unpriv->PrincipalObj->HasRight( Object => $args{'Queue'},
122 Right => 'ReplyToTicket' ) )
124 $RT::Logger->debug("Unprivileged users have no right to reply to ticket in queue '$qname'");
125 return ( $args{'CurrentUser'}, 0 );
128 elsif ( $args{'Action'} =~ /^take$/i ) {
130 # check to see whether "Everybody" or "Unprivileged users" can correspond on tickets
131 unless ( $everyone->PrincipalObj->HasRight( Object => $args{'Queue'},
132 Right => 'OwnTicket' )
133 || $unpriv->PrincipalObj->HasRight( Object => $args{'Queue'},
134 Right => 'OwnTicket' ) )
136 $RT::Logger->debug("Unprivileged users have no right to own ticket in queue '$qname'");
137 return ( $args{'CurrentUser'}, 0 );
141 elsif ( $args{'Action'} =~ /^resolve$/i ) {
143 # check to see whether "Everybody" or "Unprivileged users" can correspond on tickets
144 unless ( $everyone->PrincipalObj->HasRight( Object => $args{'Queue'},
145 Right => 'ModifyTicket' )
146 || $unpriv->PrincipalObj->HasRight( Object => $args{'Queue'},
147 Right => 'ModifyTicket' ) )
149 $RT::Logger->debug("Unprivileged users have no right to resolve ticket in queue '$qname'");
150 return ( $args{'CurrentUser'}, 0 );
155 $RT::Logger->warning("Action '". ($args{'Action'}||'') ."' is unknown");
156 return ( $args{'CurrentUser'}, 0 );
160 # We're creating a ticket
161 elsif ( $args{'Queue'} && $args{'Queue'}->Id ) {
162 my $qname = $args{'Queue'}->Name;
164 # check to see whether "Everybody" or "Unprivileged users" can create tickets in this queue
165 unless ( $everyone->PrincipalObj->HasRight( Object => $args{'Queue'},
166 Right => 'CreateTicket' )
167 || $unpriv->PrincipalObj->HasRight( Object => $args{'Queue'},
168 Right => 'CreateTicket' ) )
170 $RT::Logger->debug("Unprivileged users have no right to create ticket in queue '$qname'");
171 return ( $args{'CurrentUser'}, 0 );
175 $CurrentUser = CreateUser( undef, $Address, $Name, $Address, $args{'Message'} );
177 return ( $CurrentUser, 1 );
180 RT::Base->_ImportOverlays();