2 { Name => 'On Close', # loc
3 Description => 'Whenever a ticket is closed', # loc
4 ApplicableTransTypes => 'Status,Set',
5 ExecModule => 'CloseTicket',
7 { Name => 'On Reopen', # loc
8 Description => 'Whenever a ticket is reopened', # loc
9 ApplicableTransTypes => 'Status,Set',
10 ExecModule => 'ReopenTicket',