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   4 <title>Freeside billing and trouble ticketing</title>
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  23             <a href="http://www.ispcon.com"><img src="ISP-S07-125x125-Exhibiting.gif" border=0 align="left" alt="ISPCON"></a>
  24             <h5>&nbsp;ISPCON</h5>
  25             <h5>&nbsp;Booth 418</h5>
  26             <h4>&nbsp;May 23-25, Orlando, FL</h4>
  27             &nbsp;<a href="ISPCON-Freeside.pdf">Download a free exhibit hall pass</a>
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  39             <h2>Freeside News...</h2></td>
  40           <td width="9" height="20">&nbsp;</td>
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  43           <td width="9" height="*" bgcolor="#A5A3A3">&nbsp;</td>
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  46                 <td width="115" align="right" valign="top"><b>May 23-25 2007:</b></td>
  47                 <td width="*">Exhibited at <a href="http://www.ispcon.com/" target="_blank" id="teal">ISPCON</a>, booth 418</td>
  48               </tr>
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  50                 <td width="115" align="right" valign="top"><b>Feb 19 2007:</b></td>
  51                 <td width="*">New web site!</td>
  52               </tr>
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  54                 <td width="115" align="right" valign="top"><b>Feb 16 2007:</b></td>
  55                 <td width="*">1.7.2 released</td>
  56               </tr>
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  58                 <td width="115" align="right" valign="top"><b>Feb 9 2007:</b></td>
  59                 <td width="*">Web demo updated to 1.7.2</td>
  60               </tr>
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  62                 <td width="115" align="right" valign="top"><b>Nov&nbsp;7-9&nbsp;2006:</b></td>
  63                 <td width="*">Exhibited at <a href="http://www.ispcon.com/" target="_blank" id="teal">ISPCON</a>,
  64                   booth 311</td>
  65               </tr>
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  67                 <td width="115" align="right" valign="top"><b>Nov 5 2006:</b></td>
  68                 <td width="*">Web demo updated to 1.7.1</td>
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  71                 <td width="115" align="right" valign="top"><b>July&nbsp;17-19&nbsp;2006:</b>
  72                 </td>
  73                 <td width="*">Exhibited at <a href="http://www.hostingcon.com/" target="_blank" id="teal">HostingCon</a>,
  74                   booth 618</td>
  75               </tr>
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  77                 <td width="115" align="right" valign="top"><b>May 22 2006:</b></td>
  78                 <td width="*"><a href="/pipermail/freeside-users/2006-May/005134.html" target="_blank" id="teal">1.5.8
  79                   released</a></td>
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  82                 <td width="115"  align="right" valign="top"><b>May 21 2006:</b></td>
  83                 <td width="*">Web demo and documentation updated to 1.7.0</td>
  84               </tr>
  85               <tr align="left" valign="top">
  86                 <td width="115" align="right" valign="top"><b>May&nbsp;16-18&nbsp;2006:</b></td>
  87                 <td width="*">Exhibited at <a href="http://www.ispcon.com/Spring2006/" target="_blank" id="teal">ISPCON</a>,
  88                   booth 110-F</td>
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 100       <br>
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 103           <td width="384" bgcolor="#BEBDBD"><br>
 104             <h4>Freeside offers business solutions:</h4>
 105             <p><a href="products.html">Billing and ticketing server appliances</a>: A complete solution including hardware, software and support.  Starting at $2950 shipped!<br>
 106               <br>
 107               <a href="services.html#install">Installation service</a>: Installation on your hardware and complete support to get you up and running.<br>
 108               <br>
 109               <a href="services.html#support">Support</a>: Support contracts offer trouble-free upgrades, customizations for your specific business needs and the ongoing help you need to make the most effective use of the software and your time.<br>
 110               <br>
 111               <a href="services.html#customization">Customization</a>: Is Freeside missing a feature crucial to you?  We offer cost-effective customization and integration services.<br>
 112               <br>
 113               <a href="services.html#training">On-site training</a>: A one or three day curriculum tailored to your needs.
 114               <br>
 115               <br>
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 120       <br>
 121       <img src="imgs/freedom.gif" alt=" ">
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 125     <td width="*" align="left" valign="top" STYLE="padding:4px;border-left:1px solid black"><h6>OPEN SOURCE FOR YOUR BUSINESS</h6>
 126       <p>Freeside is the premier open-source billing, trouble ticketing and provisioning automation software for wired and wireless ISPs, VoIP, hosting, service and content providers and other online businesses.
 127       <p>Check out our online or downloadable <a href="demo.html">demo</a> and see for yourself why hundreds of companies have come to rely upon the Freeside
 128         software for their automation needs.<br>
 129         <br>
 130         For complete, easy deployment and maintenance, Freeside is available on
 131         a variety of <a href="products.html">server appliances</a>.  Or, for customers with existing hardware, <a href="services.html">installation service</a> is also available.<br>
 132 <!--
 133         <br>
 134 <b>Freeside's 100% web-based</b> user interface requires no
 135         client installation of any kind. Comprehensive customer <b></b>self-care
 136         and reseller interfaces empower your customers and resellers, and reduce
 137         your staffing costs.<b></b><b></b></p>
 138 -->
 139
 140       <a href="demo.html"><img src="imgs/screen3.gif" alt="Demo" border="0" align="right" class="rightFloat"></a>
 141
 142       <h6>KEY&nbsp;FEATURES</h6>
 143
 144       <h4><b></b>BILLING</h4>
 145
 146       <ul>
 147         <li> Flexible pricing and rating plans including anniversary billing,
 148           pro-rating, usage based billing and more.  Plug-in system allows easy
 149           addition of new pricing plans. </li>
 150         <li> VoIP rating and billing, including DID inventory, rate plans, free
 151           minutes, caps, and 800# billing.</li>
 152         <li> Real-time credit card and electronic check processing with all major
 153           processing gateways.  Email, fax, printed and online invoicing.</div> </li>
 154       </ul>
 155       <h4>TICKETING</h4>
 156       <ul>
 157         <li> Complete, integrated trouble ticketing system included, based on
 158           Request Tracker from Best Practical Solutions </li>
 159         <li> Auto-responds to customer email, assigns a ticket number and allows
 160           your staff to track requests collaboratively </li>
 161         <li> Multiple queues, custom fields, templates, ticket associations, templates,
 162           customizable workflow, and more. </li>
 163       </ul>
 164       <h4>CUSTOMER SERVICE</h4>
 165       <ul>
 166         <li>Online signup page with immediate credit card authorization and provisioning.</li>
 167         <li>Customer self-care including invoice viewing, one-time and recurring
 168           payments, adding and removing services, and password changes. </li>
 169         <li>Simple API available to write your own self-service pages or applications.</li>
 170       </ul>
 171       <h4>RESELLERS</h4>
 172       <ul>
 173         <li>Unlimited resellers with branded invoices, individual pricing and
 174           payment gateways.</li>
 175         <li>Virtualized reseller access allows resellers access to only their
 176           own customers.</li>
 177         <li>Flexible, fine-grained access control<br>
 178         </li>
 179       </ul>
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