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4 <title>Freeside billing and trouble ticketing</title>
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16           <td height="10">&nbsp;</td>
17           <td height="10">&nbsp;</td>
18           <td height="10">&nbsp;</td>
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21           <td colspan=3>
22             <a href="http://www.ispcon.com"><img src="ISP-F07-125x125-EXH3.gif" border=0 align="left" alt="ISPCON"></a>
23             <h5>&nbsp;ISPCON</h5>
24             <h5>&nbsp;Booth 420</h5>
25             <h4>&nbsp;Oct 16-18, San Jose, CA</h4>
26             &nbsp;<a href="ISPCON-Freeside.pdf">Download a free exhibit hall pass</a><br>
27             <!-- &nbsp;(or $100 discount on a full pass) there's still a discount, it just made the page look ugly -->
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31           <td height="10">&nbsp;</td>
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36           <td width="9" height="20">&nbsp;</td>
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38             <h2>Freeside News...</h2></td>
39           <td width="9" height="20">&nbsp;</td>
40         </tr>
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42           <td width="9" height="*" bgcolor="#A5A3A3">&nbsp;</td>
43           <td height="*" align="center" valign="top" bgcolor="#A5A3A3"><table width="100%" border="0" cellpadding="2" cellspacing="5">
44               <tr align="left" valign="top"> 
45                 <td width="115" align="right" valign="top"><b>Sep&nbsp;26-28&nbsp;2007:</b></td>
46                 <td width="*">Exhibited at <a href="http://www.astricon.net/">Astricon</a>, open-source showcase</td>
47               </tr>
48               <tr align="left" valign="top"> 
49                 <td width="115" align="right" valign="top"><b>Jul&nbsp;11&nbsp;2007:</b></td>
50                 <td width="*">New <a href="products.html">Server appliance</a> models</td>
51               </tr>
52               <tr align="left" valign="top"> 
53                 <td width="115" align="right" valign="top"><b>May&nbsp;23-25&nbsp;2007:</b></td>
54                 <td width="*">Exhibited at <a href="http://www.ispcon.com/" target="_blank" id="teal">ISPCON</a>, booth 418</td>
55               </tr>
56               <tr align="left" valign="top"> 
57                 <td width="115" align="right" valign="top"><b>Feb&nbsp;19&nbsp;2007:</b></td>
58                 <td width="*">New web site!</td>
59               </tr>
60               <tr align="left" valign="top"> 
61                 <td width="115" align="right" valign="top"><b>Feb&nbsp;16&nbsp;2007:</b></td>
62                 <td width="*">1.7.2 released</td>
63               </tr>
64               <tr align="left" valign="top"> 
65                 <td width="115" align="right" valign="top"><b>Feb&nbsp;9&nbsp;2007:</b></td>
66                 <td width="*">Web demo updated to 1.7.2</td>
67               </tr>
68               <tr align="left" valign="top"> 
69                 <td width="115" align="right" valign="top"><b>Nov&nbsp;7-9&nbsp;2006:</b></td>
70                 <td width="*">Exhibited at <a href="http://www.ispcon.com/" target="_blank" id="teal">ISPCON</a>, 
71                   booth 311</td>
72               </tr>
73               <tr align="left" valign="top"> 
74                 <td width="115" align="right" valign="top"><b>Nov&nbsp;5&nbsp;2006:</b></td>
75                 <td width="*">Web demo updated to 1.7.1</td>
76               </tr>
77               <tr align="left" valign="top"> 
78                 <td width="115" align="right" valign="top"><b>Jul&nbsp;17-19&nbsp;2006:</b> 
79                 </td>
80                 <td width="*">Exhibited at <a href="http://www.hostingcon.com/" target="_blank" id="teal">HostingCon</a>, 
81                   booth 618</td>
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96           <td width="384" bgcolor="#BEBDBD"><br> 
97             <h4>Freeside offers business solutions:</h4>
98             <p><a href="products.html">Billing and ticketing server appliances</a>: A complete solution including hardware, software and support.  Starting at $2950 shipped!<br>
99               <br>
100               <a href="services.html#install">Installation service</a>: Installation on your hardware and complete support to get you up and running.<br>
101               <br>
102               <a href="services.html#support">Support</a>: Support contracts offer trouble-free upgrades, customizations for your specific business needs and the ongoing help you need to make the most effective use of the software and your time.<br>
103               <br>
104               <a href="services.html#customization">Customization</a>: Is Freeside missing a feature crucial to you?  We offer cost-effective customization and integration services.<br>
105               <br>
106               <a href="services.html#training">On-site training</a>: A one or three day curriculum tailored to your needs.
107               <br>
108               <br>
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113       <br>
114       <img src="imgs/freedom.gif" alt=" "> 
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118     <td width="*" align="left" valign="top" STYLE="padding:4px;border-left:1px solid black"><h6>OPEN SOURCE FOR YOUR BUSINESS</h6>
119       <p>Freeside is the premier open-source billing, trouble ticketing and provisioning automation software for wired and wireless ISPs, VoIP, hosting, service and content providers and other online businesses.
120       <p>Check out our online or downloadable <a href="demo.html">demo</a> and see for yourself why hundreds of companies have come to rely upon the Freeside 
121         software for their automation needs.<br>
122         <br>
123         For complete, easy deployment and maintenance, Freeside is available on 
124         a variety of <a href="products.html">server appliances</a>.  Or, for customers with existing hardware, <a href="services.html">installation service</a> is also available.<br>
125 <!--
126         <br>
127 <b>Freeside's 100% web-based</b> user interface requires no 
128         client installation of any kind. Comprehensive customer <b></b>self-care 
129         and reseller interfaces empower your customers and resellers, and reduce 
130         your staffing costs.<b></b><b></b></p>
131 -->
132
133       <a href="demo.html"><img src="imgs/screen3.gif" alt="Demo" border="0" align="right" class="rightFloat"></a>
134       
135       <h6>KEY&nbsp;FEATURES</h6>
136
137       <h4><b></b>BILLING</h4>
138
139       <ul class="indented">
140         <li> Flexible pricing and rating plans including anniversary billing, 
141           pro-rating, usage based billing and more.  Plug-in system allows easy 
142           addition of new pricing plans. </li>
143         <li> VoIP rating and billing, including DID inventory, rate plans, free 
144           minutes, caps, and 800# billing.</li>
145         <li> Real-time credit card and electronic check processing with all major 
146           processing gateways.  Email, fax, printed and online invoicing.</div> </li> 
147       </ul>
148       <h4>TICKETING</h4>
149       <ul class="indented">
150         <li> Complete, integrated trouble ticketing system included, based on 
151           Request Tracker from Best Practical Solutions </li>
152         <li> Auto-responds to customer email, assigns a ticket number and allows 
153           your staff to track requests collaboratively </li>
154         <li> Multiple queues, custom fields, templates, ticket associations, templates, 
155           customizable workflow, and more. </li>
156       </ul>
157       <h4>CUSTOMER SERVICE</h4>
158       <ul class="indented">
159         <li>Online signup page with immediate credit card authorization and provisioning.</li>
160         <li>Customer self-care including invoice viewing, one-time and recurring 
161           payments, adding and removing services, and password changes. </li>
162         <li>Simple API available to write your own self-service pages or applications.</li>
163       </ul>
164       <h4>RESELLERS</h4>
165       <ul class="indented">
166         <li>Unlimited resellers with branded invoices, individual pricing and 
167           payment gateways.</li>
168         <li>Virtualized reseller access allows resellers access to only their 
169           own customers.</li>
170         <li>Flexible, fine-grained access control<br>
171         </li>
172       </ul>
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