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22 <a href="http://www.ispcon.com"><img src="ISP-F07-125x125-EXH3.gif" border=0 align="left" alt="ISPCON"></a>
24 <h5> Booth 420</h5>
25 <h4> Oct 16-18, San Jose, CA</h4>
26 <a href="ISPCON-Freeside.pdf">Download a free exhibit hall pass</a><br>
27 <!-- (or $100 discount on a full pass) there's still a discount, it just made the page look ugly -->
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38 <h2>Freeside News...</h2></td>
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45 <td width="115" align="right" valign="top"><b>Jul 11 2007:</b></td>
46 <td width="*">New <a href="products.html">Server appliance</a> models</td>
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49 <td width="115" align="right" valign="top"><b>May 23-25 2007:</b></td>
50 <td width="*">Exhibited at <a href="http://www.ispcon.com/" target="_blank" id="teal">ISPCON</a>, booth 418</td>
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53 <td width="115" align="right" valign="top"><b>Feb 19 2007:</b></td>
54 <td width="*">New web site!</td>
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57 <td width="115" align="right" valign="top"><b>Feb 16 2007:</b></td>
58 <td width="*">1.7.2 released</td>
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61 <td width="115" align="right" valign="top"><b>Feb 9 2007:</b></td>
62 <td width="*">Web demo updated to 1.7.2</td>
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65 <td width="115" align="right" valign="top"><b>Nov 7-9 2006:</b></td>
66 <td width="*">Exhibited at <a href="http://www.ispcon.com/" target="_blank" id="teal">ISPCON</a>,
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70 <td width="115" align="right" valign="top"><b>Nov 5 2006:</b></td>
71 <td width="*">Web demo updated to 1.7.1</td>
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74 <td width="115" align="right" valign="top"><b>Jul 17-19 2006:</b>
76 <td width="*">Exhibited at <a href="http://www.hostingcon.com/" target="_blank" id="teal">HostingCon</a>,
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93 <h4>Freeside offers business solutions:</h4>
94 <p><a href="products.html">Billing and ticketing server appliances</a>: A complete solution including hardware, software and support. Starting at $2950 shipped!<br>
96 <a href="services.html#install">Installation service</a>: Installation on your hardware and complete support to get you up and running.<br>
98 <a href="services.html#support">Support</a>: Support contracts offer trouble-free upgrades, customizations for your specific business needs and the ongoing help you need to make the most effective use of the software and your time.<br>
100 <a href="services.html#customization">Customization</a>: Is Freeside missing a feature crucial to you? We offer cost-effective customization and integration services.<br>
102 <a href="services.html#training">On-site training</a>: A one or three day curriculum tailored to your needs.
110 <img src="imgs/freedom.gif" alt=" ">
114 <td width="*" align="left" valign="top" STYLE="padding:4px;border-left:1px solid black"><h6>OPEN SOURCE FOR YOUR BUSINESS</h6>
115 <p>Freeside is the premier open-source billing, trouble ticketing and provisioning automation software for wired and wireless ISPs, VoIP, hosting, service and content providers and other online businesses.
116 <p>Check out our online or downloadable <a href="demo.html">demo</a> and see for yourself why hundreds of companies have come to rely upon the Freeside
117 software for their automation needs.<br>
119 For complete, easy deployment and maintenance, Freeside is available on
120 a variety of <a href="products.html">server appliances</a>. Or, for customers with existing hardware, <a href="services.html">installation service</a> is also available.<br>
123 <b>Freeside's 100% web-based</b> user interface requires no
124 client installation of any kind. Comprehensive customer <b></b>self-care
125 and reseller interfaces empower your customers and resellers, and reduce
126 your staffing costs.<b></b><b></b></p>
129 <a href="demo.html"><img src="imgs/screen3.gif" alt="Demo" border="0" align="right" class="rightFloat"></a>
131 <h6>KEY FEATURES</h6>
133 <h4><b></b>BILLING</h4>
135 <ul class="indented">
136 <li> Flexible pricing and rating plans including anniversary billing,
137 pro-rating, usage based billing and more. Plug-in system allows easy
138 addition of new pricing plans. </li>
139 <li> VoIP rating and billing, including DID inventory, rate plans, free
140 minutes, caps, and 800# billing.</li>
141 <li> Real-time credit card and electronic check processing with all major
142 processing gateways. Email, fax, printed and online invoicing.</div> </li>
145 <ul class="indented">
146 <li> Complete, integrated trouble ticketing system included, based on
147 Request Tracker from Best Practical Solutions </li>
148 <li> Auto-responds to customer email, assigns a ticket number and allows
149 your staff to track requests collaboratively </li>
150 <li> Multiple queues, custom fields, templates, ticket associations, templates,
151 customizable workflow, and more. </li>
153 <h4>CUSTOMER SERVICE</h4>
154 <ul class="indented">
155 <li>Online signup page with immediate credit card authorization and provisioning.</li>
156 <li>Customer self-care including invoice viewing, one-time and recurring
157 payments, adding and removing services, and password changes. </li>
158 <li>Simple API available to write your own self-service pages or applications.</li>
161 <ul class="indented">
162 <li>Unlimited resellers with branded invoices, individual pricing and
163 payment gateways.</li>
164 <li>Virtualized reseller access allows resellers access to only their
166 <li>Flexible, fine-grained access control<br>
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