1 <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
4 <title>Freeside billing and trouble ticketing</title>
5 { include('elements/header.html'); }
7 <div id="content_none">
9 <table width="100%" border="0" cellpadding="0" cellspacing="0">
12 <td width="420" align="center" valign="top" bgcolor="#BEBDBD" STYLE="padding:4px">
18 <a href="http://www.tmcnet.com/voip/conference/" target="_blank"><img src="os10.gif" border=0 align="left" alt="Internet Telephony Conference & EXPO"></a>
21 <h4>We're exhibiting!</h4>
22 <h5> ITEXPO West</h5>
23 <h6> Open-source Pavilion</h6>
24 <h4>Sep 16-18, 2008</h4>
25 <h4>Los Angeles, CA</h4>
30 <td height="10"> </td>
31 <td height="10"> </td>
32 <td height="10"> </td>
37 <a href="http://www.astricon.net/2008/glendale/web/index.php" target="_blank"><img src="astricon.gif" border=0 align="left" alt="AstriCon"></a>
40 <h4>We're exhibiting!</h4>
41 <h5> Astricon</h5>
42 <h6> Open-source Showcase</h6>
43 <h4>Sep 23-25, 2008</h4>
49 <td height="10"> </td>
50 <td height="10"> </td>
51 <td height="10"> </td>
56 <a href="http://www.winog.com/" target="_blank"><img src="winog.gif" border=0 align="left" alt="WiNOG"></a>
59 <h4>We're exhibiting!</h4>
61 <h4>Sep 29-30, 2008</h4>
66 <table width="385" height="*" border="0" cellpadding="0" cellspacing="0">
68 <td height="10"> </td>
69 <td height="10"> </td>
70 <td height="10"> </td>
75 <a href="http://www.ispcon.com"><img src="ISP-F07-125x125-EXH3.gif" border=0 align="left" alt="ISPCON"></a>
77 <h5> Booth 420</h5>
78 <h4> Oct 16-18, San Jose, CA</h4>
79 <a href="ISPCON-Freeside.pdf">Download a free exhibit hall pass</a><br>
83 <td height="10"> </td>
84 <td height="10"> </td>
85 <td height="10"> </td>
89 <table width="385" height="*" border="0" cellpadding="0" cellspacing="0">
92 <td height="10"> </td>
93 <td height="10"> </td>
94 <td height="10"> </td>
97 <tr bgcolor="#5E355D">
98 <td width="9" height="20"> </td>
100 <h2>Freeside News...</h2></td>
101 <td width="9" height="20"> </td>
104 <td width="9" height="*" bgcolor="#A5A3A3"> </td>
105 <td height="*" align="center" valign="top" bgcolor="#A5A3A3"><table width="100%" border="0" cellpadding="2" cellspacing="5">
106 <tr align="left" valign="top">
107 <td width="115" align="right" valign="top"><b>Sep 29-30 2008:</b></td>
108 <td width="*">Exhibited at <a href="http://www.winog.com"/>WiNOG</a></td>
110 <tr align="left" valign="top">
111 <td width="115" align="right" valign="top"><b>Sep 23-25 2008:</b></td>
112 <td width="*">Exhibited at <a href="http://www.astricon.net"/>Astricon</a>, open-source showcase</td>
114 <tr align="left" valign="top">
115 <td width="115" align="right" valign="top"><b>Sep 16-18 2008:</b></td>
116 <td width="*">Exhibited at <a href="http://www.itexpo.com"/>Internet Telephony Expo</a>, open-source pavilion</td>
118 <tr align="left" valign="top">
119 <td width="115" align="right" valign="top"><b>Apr 30 2008:</b></td>
120 <td width="*">1.7.3 released</td>
122 <tr align="left" valign="top">
123 <td width="115" align="right" valign="top"><b>Mar 25 2008:</b></td>
124 <td width="*">New <a href="products.html">Server appliance</a> models and <a href="products-voip.html">VoIP/Telephony products</a></td>
126 <tr align="left" valign="top">
127 <td width="115" align="right" valign="top"><nobr><b>Mar 18-19 2008:</b></nobr></td>
128 <td width="*">Exhibited at <a href="http://www.digiumasteriskworld.com/2008/sanjose/web/" target="_blank">Asterisk World</a>/<a href="http://www.von.com/2008/sanJose/web/">VON</a>, booth D-908</td>
130 <tr align="left" valign="top">
131 <td width="115" align="right" valign="top"><nobr><b>Oct 16-18 2007:</b></nobr></td>
132 <td width="*">Exhibited at <a href="http://www.ispcon.com/" target="_blank">ISPCON</a>, booth 420</td>
134 <!-- <tr align="left" valign="top">
135 <td width="115" align="right" valign="top"><nobr><b>Sep 26-28 2007:</nobr></b></td>
136 <td width="*">Exhibited at <a href="http://www.astricon.net/" target="_blank">Astricon</a></td>
138 <tr align="left" valign="top">
139 <td width="115" align="right" valign="top"><b>Jul 11 2007:</b></td>
140 <td width="*">New <a href="products.html">Server appliance</a> models</td>
142 <tr align="left" valign="top">
143 <td width="115" align="right" valign="top"><nobr><b>May 23-25 2007:</b></nobr></td>
144 <td width="*">Exhibited at <a href="http://www.ispcon.com/" target="_blank">ISPCON</a>, booth 418</td>
146 <tr align="left" valign="top">
147 <td width="115" align="right" valign="top"><b>Feb 19 2007:</b></td>
148 <td width="*">New web site!</td>
150 <tr align="left" valign="top">
151 <td width="115" align="right" valign="top"><b>Feb 16 2007:</b></td>
152 <td width="*">1.7.2 released</td>
154 <tr align="left" valign="top">
155 <td width="115" align="right" valign="top"><b>Feb 9 2007:</b></td>
156 <td width="*">Web demo updated to 1.7.2</td>
158 <tr align="left" valign="top">
159 <td width="115" align="right" valign="top"><b>Nov 7-9 2006:</b></td>
160 <td width="*">Exhibited at <a href="http://www.ispcon.com/" target="_blank" id="teal">ISPCON</a>,
163 <tr align="left" valign="top">
164 <td width="115" align="right" valign="top"><b>Nov 5 2006:</b></td>
165 <td width="*">Web demo updated to 1.7.1</td>
167 <tr align="left" valign="top">
168 <td width="115" align="right" valign="top"><b>Jul 17-19 2006:</b>
170 <td width="*">Exhibited at <a href="http://www.hostingcon.com/" target="_blank" id="teal">HostingCon</a>,
175 <td width="9" height="*" bgcolor="#A5A3A3"> </td>
178 <td width="9" height="18" align="right" valign="top"><img src="imgs/bk/corners/grey.gif" width="21" height="22"></td>
179 <td width="*" height="18" bgcolor="#A5A3A3"> </td>
180 <td width="9" height="18" align="left" valign="top"><img src="imgs/bk/corners/grey_rt.gif"></td>
185 <table width="100%" border="0" cellpadding="10">
187 <td width="384" bgcolor="#BEBDBD"><br>
188 <h4>Freeside offers business solutions:</h4>
189 <p><a href="products.html">Billing and ticketing server appliances</a>: A complete solution including hardware, software and support. Starting at $2950 shipped!<br>
191 <a href="services.html#install">Installation service</a>: Installation on your hardware and complete support to get you up and running.<br>
193 <a href="services.html#support">Support</a>: Support contracts offer trouble-free upgrades, customizations for your specific business needs and the ongoing help you need to make the most effective use of the software and your time.<br>
195 <a href="services.html#customization">Customization</a>: Is Freeside missing a feature crucial to you? We offer cost-effective customization and integration services.<br>
197 <a href="services.html#training">On-site training</a>: A one or three day curriculum tailored to your needs.
205 <img src="imgs/freedom.gif" alt=" ">
207 <!-- maybe on the other side?? <A HREF="http://www.savetheinternet.com/">
208 <IMG SRC="http://www.savetheinternet.com/images/blog_image.jpg" WIDTH="150" HEIGHT="200" ALT="Save the Internet: Click here" BORDER="0" align="left" /></A>
213 <td width="*" align="left" valign="top" STYLE="padding:4px;border-left:1px solid black"><h6>OPEN SOURCE FOR YOUR BUSINESS</h6>
214 <p>Freeside is the premier open-source billing, trouble ticketing and provisioning automation software for wired and wireless ISPs, VoIP, hosting, service and content providers and other online businesses.
215 <p>Check out our online or downloadable <a href="demo.html">demo</a> and see for yourself why hundreds of companies have come to rely upon the Freeside
216 software for their automation needs.<br>
218 For complete, easy deployment and maintenance, Freeside is available on
219 a variety of <a href="products.html">server appliances</a>. Or, for customers with existing hardware, <a href="services.html">installation service</a> is also available.<br>
222 <b>Freeside's 100% web-based</b> user interface requires no
223 client installation of any kind. Comprehensive customer <b></b>self-care
224 and reseller interfaces empower your customers and resellers, and reduce
225 your staffing costs.<b></b><b></b></p>
228 <a href="demo.html"><img src="imgs/screen3.gif" alt="Demo" border="0" align="right" class="rightFloat"></a>
230 <h6>KEY FEATURES</h6>
232 <h4><b></b>BILLING</h4>
234 <ul class="indented">
235 <li> Flexible pricing and rating plans including anniversary billing,
236 pro-rating, usage based billing and more. Plug-in system allows easy
237 addition of new pricing plans. </li>
238 <li> VoIP rating and billing, including DID inventory, rate plans, free
239 minutes, caps, and 800# billing.</li>
240 <li> Real-time credit card and electronic check processing with all major
241 processing gateways. Email, fax, printed and online invoicing.</div> </li>
244 <ul class="indented">
245 <li> Complete, integrated trouble ticketing system included, based on
246 Request Tracker from Best Practical Solutions </li>
247 <li> Auto-responds to customer email, assigns a ticket number and allows
248 your staff to track requests collaboratively </li>
249 <li> Multiple queues, custom fields, templates, ticket associations, templates,
250 customizable workflow, and more. </li>
252 <h4>CUSTOMER SERVICE</h4>
253 <ul class="indented">
254 <li>Online signup page with immediate credit card authorization and provisioning.</li>
255 <li>Customer self-care including invoice viewing, one-time and recurring
256 payments, adding and removing services, and password changes. </li>
257 <li>Simple API available to write your own self-service pages or applications.</li>
260 <ul class="indented">
261 <li>Unlimited resellers with branded invoices, individual pricing and
262 payment gateways.</li>
263 <li>Virtualized reseller access allows resellers access to only their
265 <li>Flexible, fine-grained access control<br>
273 { include('elements/footer.html'); }