1 <%= $url = "$selfurl?action="; ''; %>
2 <%= include('header', 'Usage details') %>
4 <FONT SIZE=4>Support usage details for
5 <%= Date::Format::time2str('%b %o %Y', $beginning) %> -
6 <%= Date::Format::time2str('%b %o %Y', $ending) %>
10 $OUT .= qq!<FONT SIZE="+1" COLOR="#ff0000">$error</FONT><BR><BR>!;
16 <%= if ($previous < $beginning) {
17 $OUT .= qq!<A HREF="${url}view_support_details;svcnum=$svcnum;beginning=!;
18 $OUT .= qq!$previous;ending=$beginning">Previous period</A>!;
23 <TD WIDTH="50%" ALIGN="right">
24 <%= if ($next > $ending) {
25 $OUT .= qq!<A HREF="${url}view_support_details;svcnum=$svcnum;beginning=!;
26 $OUT .= qq!$ending;ending=$next">Next period</A>!;
33 <TABLE BGCOLOR="#cccccc">
35 <TH ALIGN="left">Ticket</TH>
36 <TH ALIGN="center">Subject</TH>
37 <TH ALIGN="center">Staff</TH>
38 <TH ALIGN="center">Date</TH>
39 <TH ALIGN="center">Status</TH>
40 <TH ALIGN="right">Time</TH>
43 foreach my $usage ( @usage ) {
44 $OUT .= '<TR><TD ALIGN="left">';
45 $OUT .= $usage->{'ticketid'};
46 $OUT .= '</TD><TD ALIGN="right">';
47 $OUT .= $usage->{'subject'};
48 $OUT .= '</TD><TD ALIGN="right">';
49 $OUT .= $usage->{'creator'};
50 $OUT .= '</TD><TD ALIGN="left">';
51 $OUT .= Date::Format::time2str('%T%P %a %b %o %Y', $usage->{'_date'});
52 $OUT .= '</TD><TD ALIGN="right">';
53 $OUT .= $usage->{'status'};
54 $OUT .= '</TD><TD ALIGN="right">';
55 my $duration = $usage->{'support'};
56 $total += $usage->{'support'};
57 my $h = int($duration/3600);
58 my $m = sprintf("%02d", int(($duration % 3600) / 60));
59 my $s = sprintf("%02d", $duration % 60);
60 $OUT .= $usage->{'support'} < 0 ? '-' : '';
64 my $h = int($total/3600);
65 my $m = sprintf("%02d", int(($total % 3600) / 60));
66 my $s = sprintf("%02d", $total % 60);
67 $OUT .= qq!<TR><TD COLSPAN="5"></TD><TD ALIGN="right"><HR></TD></TR>!;
68 $OUT .= qq!<TR><TD COLSPAN="5"></TD><TD ALIGN="right">$h:$m:$s</TD></TR>!;
74 <%= include('footer') %>