1 package FS::ClientAPI::MyAccount;
3 use 5.008; #require 5.8+ for Time::Local 1.05+
5 use vars qw( $cache $DEBUG $me );
6 use subs qw( _cache _provision );
9 use Digest::MD5 qw(md5_hex);
10 use Digest::SHA qw(sha512_hex);
13 use Time::Local qw(timelocal_nocheck);
14 use Business::CreditCard 0.35;
17 use Spreadsheet::WriteExcel;
18 use OLE::Storage_Lite;
19 use FS::UI::Web::small_custview qw(small_custview); #less doh
21 use FS::UI::bytecount qw( display_bytecount );
24 use FS::Record qw(qsearch qsearchs dbh);
25 use FS::Msgcat qw(gettext);
26 use FS::Misc qw(card_types money_pretty);
27 use FS::Misc::DateTime qw(parse_datetime);
29 use FS::ClientAPI_SessionCache;
41 use FS::legacy_cust_bill;
42 use FS::cust_main_county;
46 use FS::acct_rt_transaction;
50 use FS::cust_location;
53 # for code organization
54 use FS::ClientAPI::MyAccount::contact;
55 use FS::ClientAPI::MyAccount::quotation;
58 $me = '[FS::ClientAPI::MyAccount]';
60 use vars qw( @cust_main_editable_fields @location_editable_fields );
61 @cust_main_editable_fields = qw(
62 first last company daytime night fax mobile
64 ss stateid stateid_state
66 @location_editable_fields = qw(
67 address1 address2 city county state zip country
71 BEGIN { #preload to reduce time customer_info takes
72 if ( $FS::TicketSystem::system ) {
73 warn "$me: initializing ticket system\n" if $DEBUG;
74 FS::TicketSystem->init();
79 $cache ||= new FS::ClientAPI_SessionCache( {
80 'namespace' => 'FS::ClientAPI::MyAccount',
87 my($context, $session, $custnum) = _custoragent_session_custnum($p);
88 #return { 'error' => $session } if $context eq 'error';
91 if ( $context eq 'customer' && $custnum ) {
93 my $sth = dbh->prepare('SELECT agentnum FROM cust_main WHERE custnum = ?')
96 $sth->execute($custnum) or die $sth->errstr;
98 $agentnum = $sth->fetchrow_arrayref->[0]
99 or die "no agentnum for custnum $custnum";
101 #} elsif ( $context eq 'agent' ) {
102 } elsif ( defined($p->{'agentnum'}) and $p->{'agentnum'} =~ /^(\d+)$/ ) {
105 $p->{'agentnum'} = $agentnum;
107 my $conf = new FS::Conf;
109 #false laziness w/Signup.pm
111 my $skin_info_cache_agent = _cache->get("skin_info_cache_agent$agentnum");
113 if ( $skin_info_cache_agent ) {
115 warn "$me loading cached skin info for agentnum $agentnum\n"
120 warn "$me populating skin info cache for agentnum $agentnum\n"
123 $skin_info_cache_agent = {
124 'agentnum' => $agentnum,
125 ( map { $_ => scalar( $conf->config($_, $agentnum) ) }
126 qw( company_name date_format ) ),
127 ( map { $_ => scalar( $conf->config("selfservice-$_", $agentnum ) ) }
128 qw( body_bgcolor box_bgcolor stripe1_bgcolor stripe2_bgcolor
129 text_color link_color vlink_color hlink_color alink_color
130 font title_color title_align title_size menu_bgcolor menu_fontsize
133 'menu_disable' => [ $conf->config('selfservice-menu_disable',$agentnum) ],
134 ( map { $_ => $conf->exists("selfservice-$_", $agentnum ) }
135 qw( menu_skipblanks menu_skipheadings menu_nounderline no_logo enable_payment_without_balance )
137 ( map { $_ => scalar($conf->config_binary("selfservice-$_", $agentnum)) }
138 qw( title_left_image title_right_image
139 menu_top_image menu_body_image menu_bottom_image
142 'logo' => scalar($conf->config_binary('logo.png', $agentnum )),
143 ( map { $_ => join("\n", $conf->config("selfservice-$_", $agentnum ) ) }
144 qw( head body_header body_footer company_address ) ),
145 'money_char' => $conf->config("money_char") || '$',
146 'menu' => join("\n", $conf->config("ng_selfservice-menu", $agentnum ) ) ||
149 services.php Services
150 services.php My Services
151 services_new.php Order a new service
154 personal.php Personal Information
155 password.php Change Password
158 payment_cc.php Credit Card Payment
159 payment_ach.php Electronic Check Payment
160 payment_paypal.php PayPal Payment
161 payment_webpay.php Webpay Payments
164 usage_data.php Data usage
165 usage_cdr.php Call usage
167 tickets.php Help Desk
168 tickets.php Open Tickets
169 tickets_resolved.php Resolved Tickets
170 ticket_create.php Create a new ticket
178 _cache->set("skin_info_cache_agent$agentnum", $skin_info_cache_agent);
182 #{ %$skin_info_cache_agent };
183 $skin_info_cache_agent;
190 my $conf = new FS::Conf;
194 'phone_login' => $conf->exists('selfservice_server-phone_login'),
195 'single_domain'=> scalar($conf->config('selfservice_server-single_domain')),
196 'banner_url' => scalar($conf->config('selfservice-login_banner_url')),
197 'banner_image_md5' =>
198 md5_hex($conf->config_binary('selfservice-login_banner_image')),
205 sub login_banner_image {
207 my $conf = new FS::Conf;
208 my $image = $conf->config_binary('selfservice-login_banner_image');
210 'md5' => md5_hex($image),
215 #false laziness w/FS::ClientAPI::passwd::passwd
219 my $conf = new FS::Conf;
223 if ( $p->{'domain'} eq 'svc_phone'
224 && $conf->exists('selfservice_server-phone_login') ) {
226 my $svc_phone = qsearchs( 'svc_phone', { 'phonenum' => $p->{'username'} } );
227 return { error => 'Number not found.' } unless $svc_phone;
230 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
231 #return { error => 'Only primary user may log in.' }
232 # if $conf->exists('selfservice_server-primary_only')
233 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
235 return { error => 'Incorrect PIN.' }
236 unless $svc_phone->check_pin($p->{'password'});
240 } elsif ( $p->{email}
241 && (my $contact = FS::contact->by_selfservice_email($p->{email}))
244 return { error => 'Incorrect contact password.' }
245 unless $contact->authenticate_password($p->{'password'});
247 $session->{'contactnum'} = $contact->contactnum;
249 my @cust_contact = grep $_->selfservice_access, $contact->cust_contact;
250 if ( scalar(@cust_contact) == 1 ) {
251 $session->{'custnum'} = $cust_contact[0]->custnum;
252 } elsif ( scalar(@cust_contact) ) {
253 $session->{'customers'} = { map { $_->custnum => $_->cust_main->name }
257 return { error => 'No customer self-service access for contact' }; #??
262 ( $p->{username}, $p->{domain} ) = split('@', $p->{email}) if $p->{email};
264 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
265 or return { error => 'Domain '. $p->{'domain'}. ' not found' };
267 my @svc_acct = qsearch( 'svc_acct', { 'username' => $p->{'username'},
268 'domsvc' => $svc_domain->svcnum, }
271 if ( $conf->exists('selfservice_server-login_svcpart') ) {
272 my @svcpart = $conf->config('selfservice_server-login_svcpart');
273 @svc_acct = grep { my $svcpart = $_->cust_svc->svcpart;
274 scalar( grep( $_ eq $svcpart, @svcpart ) );
279 if ( $conf->exists('selfservice_server-primary_only') ) {
282 my $cust_svc = $_->cust_svc;
283 $cust_svc->cust_pkg->part_pkg->svcpart([qw( svc_acct svc_phone )])
284 == $cust_svc->svcpart
289 return { error => 'User not found.' } unless @svc_acct;
291 return { error => 'Multiple users.' } if scalar(@svc_acct) > 1;
293 my $svc_acct = $svc_acct[0];
295 if ( $conf->exists('selfservice_server-login_svcpart') ) {
296 my @svcpart = $conf->config('selfservice_server-login_svcpart');
297 my $svcpart = $svc_acct->cust_svc->svcpart;
298 return { error => 'Invalid user.' }
299 unless grep($_ eq $svcpart, @svcpart);
302 return { error => 'Incorrect password.' }
303 unless $svc_acct->check_password($p->{'password'});
311 $session->{'svcnum'} = $svc_x->svcnum;
313 my $cust_svc = $svc_x->cust_svc;
314 my $cust_pkg = $cust_svc->cust_pkg;
316 my $cust_main = $cust_pkg->cust_main;
317 $session->{'custnum'} = $cust_main->custnum;
318 if ( $conf->exists('pkg-balances') ) {
319 my @cust_pkg = grep { $_->part_pkg->freq !~ /^(0|$)/ }
320 $cust_main->ncancelled_pkgs;
321 $session->{'pkgnum'} = $cust_pkg->pkgnum
322 if scalar(@cust_pkg) > 1;
326 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
327 #return { error => 'Only primary user may log in.' }
328 # if $conf->exists('selfservice_server-primary_only')
329 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
330 my $part_pkg = $cust_pkg->part_pkg;
331 return { error => 'Only primary user may log in.' }
332 if $conf->exists('selfservice_server-primary_only')
333 && $cust_svc->svcpart != $part_pkg->svcpart([qw( svc_acct svc_phone )]);
339 $session_id = sha512_hex(time(). {}. rand(). $$)
340 } until ( ! defined _cache->get($session_id) ); #just in case
342 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
343 _cache->set( $session_id, $session, $timeout );
345 return { 'error' => '',
346 'session_id' => $session_id,
353 my $skin_info = skin_info($p);
354 if ( $p->{'session_id'} ) {
355 _cache->remove($p->{'session_id'});
356 return { %$skin_info, 'error' => '' };
358 return { %$skin_info, 'error' => "Can't resume session" }; #better error message
365 my($context, $session, $custnum) = _custoragent_session_custnum($p);
366 return { 'error' => $session } if $context eq 'error';
368 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
369 or return { 'error' => "Service not found" };
371 $session->{'svcnum'} = $svc_acct->svcnum;
373 my $conf = new FS::Conf;
374 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
375 _cache->set( $p->{'session_id'}, $session, $timeout );
377 return { 'error' => '' };
383 my($context, $session, $custnum) = _custoragent_session_custnum($p);
384 return { 'error' => $session } if $context eq 'error';
386 $session->{'custnum'} = $p->{'custnum'}
387 if exists $session->{'customers'}{ $p->{'custnum'} };
389 my $conf = new FS::Conf;
390 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
391 _cache->set( $p->{'session_id'}, $session, $timeout );
393 return { 'error' => '',
394 %{ customer_info( { session_id=>$p->{'session_id'} } ) },
398 sub payment_gateway {
400 # takes a cust_main and a cust_payby entry, returns the payment_gateway
401 my $conf = new FS::Conf;
402 my $cust_main = shift;
403 my $cust_payby = shift;
404 return '' if ! FS::payby->realtime($cust_payby);
405 my $pg = $cust_main->agent->payment_gateway(
406 'method' => FS::payby->payby2bop($cust_payby),
415 my $conf = new FS::Conf;
417 my $info = skin_info($p);
419 use vars qw( $cust_paybys ); #cache for performance
420 unless ( $cust_paybys ) {
422 my %cust_paybys = map { $_ => 1 }
423 map { FS::payby->payby2payment($_) }
424 $conf->config('signup_server-payby');
426 $cust_paybys = [ keys %cust_paybys ];
429 $info->{'cust_paybys'} = $cust_paybys;
431 my($context, $session, $custnum) = _custoragent_session_custnum($p);
432 return { 'error' => $session } if $context eq 'error';
434 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } );
436 $info->{'hide_payment_fields'} = [
438 my $pg = $cust_main && payment_gateway($cust_main, $_);
439 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
440 } @{ $info->{cust_paybys} }
443 $info->{'self_suspend_reason'} =
444 $conf->config('selfservice-self_suspend_reason',
445 $cust_main ? $cust_main->agentnum : ''
448 $info->{'edit_ticket_subject'} =
449 $conf->exists('ticket_system-selfservice_edit_subject') &&
450 $cust_main && $cust_main->edit_subject;
452 $info->{'timeout'} = $conf->config('selfservice-timeout') || 3600;
454 $info->{'hide_usage'} = $conf->exists('selfservice_hide-usage');
457 'custnum' => $custnum,
458 'access_pkgnum' => $session->{'pkgnum'},
459 'access_svcnum' => $session->{'svcnum'},
466 my($context, $session, $custnum) = _custoragent_session_custnum($p);
467 return { 'error' => $session } if $context eq 'error';
471 my $conf = new FS::Conf;
472 $return{'require_address2'} = $conf->exists('cust_main-require_address2');
474 # if ( $FS::TicketSystem::system ) {
475 # warn "$me customer_info: initializing ticket system\n" if $DEBUG;
476 # FS::TicketSystem->init();
479 if ( $custnum ) { #customer record
481 %return = ( %return, %{ customer_info_short($p) } );
483 #redundant with customer_info_short, but we need it for several things below
484 my $search = { 'custnum' => $custnum };
485 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
486 my $cust_main = qsearchs('cust_main', $search )
487 or return { 'error' => "customer_info: unknown custnum $custnum" };
489 my $list_tickets = list_tickets($p);
490 $return{'tickets'} = $list_tickets->{'tickets'};
492 if ( $session->{'pkgnum'} ) {
493 #XXX open invoices in the pkg-balances case
495 $return{'money_char'} = $conf->config("money_char") || '$';
498 invnum => $_->invnum,
499 date => time2str("%b %o, %Y", $_->_date),
501 charged => $_->charged,
503 } $cust_main->open_cust_bill;
504 $return{open_invoices} = \@open;
506 my $sql = 'SELECT MAX(_date) FROM cust_bill WHERE custnum = ?';
507 my $sth = dbh->prepare($sql) or die dbh->errstr;
508 $sth->execute($custnum) or die $sth->errstr;
509 $return{'last_invoice_date'} = $sth->fetchrow_arrayref->[0];
510 $return{'last_invoice_date_pretty'} =
511 time2str('%m/%d/%Y', $return{'last_invoice_date'} );
514 #customer_info_short always has nobalance on..
515 $return{small_custview} =
516 small_custview( $cust_main,
517 $return{countrydefault},
518 ( $session->{'pkgnum'} ? 1 : 0 ), #nobalance
521 $return{has_ship_address} = $cust_main->has_ship_address;
522 $return{status} = $cust_main->status_label; #$cust_main->status; #better to break anyone obscurely testing for strings in self-service than to have to upgrade every front-end to get the new status to display
523 $return{statuscolor} = $cust_main->statuscolor;
524 $return{status_label} = $cust_main->status_label;
526 # compatibility: some places in selfservice use this to determine
527 # if there's a ship address
528 if ( $return{has_ship_address} ) {
529 $return{ship_last} = $cust_main->last;
530 $return{ship_first} = $cust_main->first;
533 if (scalar($conf->config('support_packages'))) {
534 my @support_services = ();
535 foreach ($cust_main->support_services) {
536 my $seconds = $_->svc_x->seconds || 0;
537 my $time_remaining = (($seconds < 0) ? '-' : '' ).
538 int(abs($seconds)/3600)."h".
539 sprintf("%02d",(abs($seconds)%3600)/60)."m";
540 my $cust_pkg = $_->cust_pkg;
543 $pkgnum = $cust_pkg->pkgnum if $cust_pkg;
544 $pkg = $cust_pkg->part_pkg->pkg if $cust_pkg;
545 push @support_services, { svcnum => $_->svcnum,
546 time => $time_remaining,
551 $return{support_services} = \@support_services;
554 if ( $conf->config('prepayment_discounts-credit_type') ) {
556 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
559 } elsif ( $session->{'svcnum'} ) { #no customer record
561 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $session->{'svcnum'} } )
562 or die "unknown svcnum";
563 $return{name} = $svc_acct->email;
567 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
571 return { 'error' => '',
572 'custnum' => $custnum,
578 sub customer_info_short {
581 my($context, $session, $custnum) = _custoragent_session_custnum($p);
582 return { 'error' => $session } if $context eq 'error';
586 my $conf = new FS::Conf;
588 if ( $custnum ) { #customer record
590 my $search = { 'custnum' => $custnum };
591 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
592 my $cust_main = qsearchs('cust_main', $search )
593 or return { 'error' => "customer_info_short: unknown custnum $custnum" };
595 $return{display_custnum} = $cust_main->display_custnum;
596 $return{max_invnum} = $cust_main->max_invnum;
598 if ( $session->{'pkgnum'} ) {
599 $return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
600 #next_bill_date from cust_pkg?
602 $return{balance} = $cust_main->balance;
603 $return{next_bill_date} = $cust_main->next_bill_date;
604 $return{next_bill_date_pretty} =
605 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
608 $return{balance_pretty} = money_pretty($return{balance});
610 $return{countrydefault} = scalar($conf->config('countrydefault'));
612 $return{small_custview} =
613 small_custview( $cust_main,
614 $return{countrydefault},
618 $return{first} = $cust_main->first;
619 $return{'last'} = $cust_main->get('last');
620 $return{name} = $cust_main->first. ' '. $cust_main->get('last');
622 #none of these are terribly expensive if we want 'em...
623 for (@cust_main_editable_fields) {
624 $return{$_} = $cust_main->get($_);
626 #maybe a little more expensive, but it should be cached by now
627 for (@location_editable_fields) {
628 $return{$_} = $cust_main->bill_location->get($_)
629 if $cust_main->bill_locationnum;
630 $return{'ship_'.$_} = $cust_main->ship_location->get($_)
631 if $cust_main->ship_locationnum;
634 my @invoicing_list = $cust_main->invoicing_list;
635 $return{'invoicing_list'} =
636 join(', ', grep { $_ !~ /^(POST|FAX)$/ } @invoicing_list );
637 $return{'postal_invoicing'} =
638 0 < ( grep { $_ eq 'POST' } @invoicing_list );
640 if ( $session->{'svcnum'} ) {
641 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
642 $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
643 $return{'svcnum'} = $session->{'svcnum'};
646 } elsif ( $session->{'svcnum'} ) { #no customer record
648 #uuh, not supproted yet... die?
649 return { 'error' => 'customer_info_short not yet supported as agent' };
653 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
657 # this is here because this routine is called by both fs_ and ng_ main pages, where it appears
658 # it is not customer-specific, though it is only shown to authenticated customers
659 # it is not currently agent-specific, though at some point it might be
660 $return{'announcement'} = join(' ',$conf->config('selfservice-announcement')) || '';
662 return { 'error' => '',
663 'custnum' => $custnum,
668 sub customer_recurring {
671 my($context, $session, $custnum) = _custoragent_session_custnum($p);
672 return { 'error' => $session } if $context eq 'error';
676 my $conf = new FS::Conf;
678 my $search = { 'custnum' => $custnum };
679 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
680 my $cust_main = qsearchs('cust_main', $search )
681 or return { 'error' => "customer_info_short: unknown custnum $custnum" };
683 $return{'display_recurring'} = [ $cust_main->display_recurring ];
685 return { 'error' => '',
686 'custnum' => $custnum,
691 sub billing_history {
694 my($context, $session, $custnum) = _custoragent_session_custnum($p);
695 return { 'error' => $session } if $context eq 'error';
697 return { 'error' => 'No customer' } unless $custnum;
699 my $search = { 'custnum' => $custnum };
700 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
701 my $cust_main = qsearchs('cust_main', $search )
702 or return { 'error' => "unknown custnum $custnum" };
706 if ( $session->{'pkgnum'} ) {
707 #$return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
708 #next_bill_date from cust_pkg?
709 return { 'error' => 'No history for package' };
712 $return{balance} = $cust_main->balance;
713 $return{balance_pretty} = money_pretty($return{balance});
714 $return{next_bill_date} = $cust_main->next_bill_date;
715 $return{next_bill_date_pretty} =
716 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
719 my $conf = new FS::Conf;
721 $return{'history'} = [
722 $cust_main->payment_history(
723 'line_items' => $conf->exists('selfservice-billing_history-line_items'),
728 $return{'money_char'} = $conf->config("money_char") || '$',
736 my $session = _cache->get($p->{'session_id'})
737 or return { 'error' => "Can't resume session" }; #better error message
739 my $custnum = $session->{'custnum'}
740 or return { 'error' => "no customer record" };
742 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
743 or return { 'error' => "unknown custnum $custnum" };
745 my $new = new FS::cust_main { $cust_main->hash };
747 $new->set( $_ => $p->{$_} )
748 foreach grep { exists $p->{$_} } @cust_main_editable_fields;
750 if ( exists($p->{address1}) ) {
751 my $bill_location = FS::cust_location->new({
752 map { $_ => $p->{$_} } @location_editable_fields
754 # if this is unchanged from before, cust_main::replace will ignore it
755 $new->set('bill_location' => $bill_location);
758 if ( exists($p->{ship_address1}) ) {
759 my $ship_location = FS::cust_location->new({
760 map { $_ => $p->{"ship_$_"} } @location_editable_fields
762 if ( !grep { length($p->{"ship_$_"}) } @location_editable_fields ) {
763 # Selfservice unfortunately tries to indicate "same as billing
764 # address" by sending all fields empty. Did this ever work?
765 $ship_location = $cust_main->bill_location;
767 $new->set('ship_location' => $ship_location);
769 # but if it hasn't been passed in at all, leave ship_location alone--
770 # DON'T change it to match bill_location.
772 my $conf = new FS::Conf;
775 if ( exists $p->{'invoicing_list'} || exists $p->{'postal_invoicing'} ) {
776 #false laziness with httemplate/edit/process/cust_main.cgi
777 @invoicing_list = split( /\s*\,\s*/, $p->{'invoicing_list'} );
778 push @invoicing_list, 'POST' if $p->{'postal_invoicing'};
780 @invoicing_list = $cust_main->invoicing_list;
783 my $error = $new->replace($cust_main, \@invoicing_list);
784 return { 'error' => $error } if $error;
787 return { 'error' => '' };
792 my $session = _cache->get($p->{'session_id'})
793 or return { 'error' => "Can't resume session" }; #better error message
799 my $conf = new FS::Conf;
800 use vars qw($payment_info); #cache for performance
801 unless ( $payment_info ) {
803 my %states = map { $_->state => 1 }
804 qsearch('cust_main_county', {
805 'country' => $conf->config('countrydefault') || 'US'
808 my %cust_paybys = map { $_ => 1 }
809 map { FS::payby->payby2payment($_) }
810 $conf->config('signup_server-payby');
812 my @cust_paybys = keys %cust_paybys;
816 #list all counties/states/countries
817 'cust_main_county' =>
818 [ map { $_->hashref } qsearch('cust_main_county', {}) ],
820 #shortcut for one-country folks
822 [ sort { $a cmp $b } keys %states ],
824 'card_types' => card_types(),
826 'withcvv' => $conf->exists('selfservice-require_cvv'), #or enable optional cvv?
827 'require_cvv' => $conf->exists('selfservice-require_cvv'),
828 'onfile_require_cvv' => $conf->exists('selfservice-onfile_require_cvv'),
830 'paytypes' => [ FS::cust_payby::paytypes ],
832 'paybys' => [ $conf->config('signup_server-payby') ],
833 'cust_paybys' => \@cust_paybys,
835 'stateid_label' => FS::Msgcat::_gettext('stateid'),
836 'stateid_state_label' => FS::Msgcat::_gettext('stateid_state'),
838 'show_ss' => $conf->exists('show_ss'),
839 'show_stateid' => $conf->exists('show_stateid'),
840 'show_paystate' => $conf->exists('show_bankstate'),
842 'save_unchecked' => $conf->exists('selfservice-save_unchecked'),
852 my %return = %$payment_info;
854 delete $return{'cust_main_county'} if $p->{'omit_cust_main_county'};
856 my $custnum = $session->{'custnum'};
858 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
859 or return { 'error' => "unknown custnum $custnum" };
861 $return{'hide_payment_fields'} = [
863 my $pg = payment_gateway($cust_main, $_);
864 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
865 } @{ $return{cust_paybys} }
868 $return{balance} = $cust_main->balance; #XXX pkg-balances?
870 $return{$_} = $cust_main->bill_location->get($_)
871 for qw(address1 address2 city state zip);
873 # look for stored cust_payby info
874 # only if we've been given a clear payment_payby (to avoid payname conflicts)
875 if ($p->{'payment_payby'} =~ /^(CARD|CHEK)$/) {
876 my @search_payby = ($p->{'payment_payby'} eq 'CARD') ? ('CARD','DCRD') : ('CHEK','DCHK');
877 my ($cust_payby) = $cust_main->cust_payby(@search_payby);
879 $return{payname} = $cust_payby->payname
880 || ( $cust_main->first. ' '. $cust_main->get('last') );
882 if ( $cust_payby->payby =~ /^(CARD|DCRD)$/ ) {
883 $return{card_type} = cardtype($cust_payby->payinfo);
884 $return{payinfo} = $cust_payby->paymask;
886 @return{'month', 'year'} = $cust_payby->paydate_monthyear;
890 if ( $cust_payby->payby =~ /^(CHEK|DCHK)$/ ) {
891 my ($payinfo1, $payinfo2) = split '@', $cust_payby->paymask;
892 $return{payinfo1} = $payinfo1;
893 $return{payinfo2} = $payinfo2;
894 $return{paytype} = $cust_payby->paytype;
895 $return{paystate} = $cust_payby->paystate;
896 $return{payname} = $cust_payby->payname; # override 'first/last name' default from above, if any. Is instution-name here. (#15819)
901 if ( $conf->config('prepayment_discounts-credit_type') ) {
903 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
906 #doubleclick protection
908 $return{payunique} = "webui-MyAccount-$_date-$$-". rand() * 2**32; #new
909 $return{paybatch} = $return{payunique}; #back compat
911 $return{credit_card_surcharge_percentage} = $conf->config('credit-card-surcharge-percentage', $cust_main->agentnum);
913 return { 'error' => '',
919 #some false laziness with httemplate/process/payment.cgi - look there for
920 #ACH and CVV support stuff
922 sub validate_payment {
925 my $session = _cache->get($p->{'session_id'})
926 or return { 'error' => "Can't resume session" }; #better error message
928 my $custnum = $session->{'custnum'};
930 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
931 or return { 'error' => "unknown custnum $custnum" };
933 $p->{'amount'} =~ /^\s*(\d+(\.\d{2})?)\s*$/
934 or return { 'error' => gettext('illegal_amount') };
936 return { error => 'Amount must be greater than 0' } unless $amount > 0;
938 #false laziness w/tr-amount_fee.html, but we don't want selfservice users
939 #changing the hidden form values
940 my $conf = new FS::Conf;
941 my $fee_display = $conf->config('selfservice_process-display') || 'add';
942 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
943 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
944 if ( $fee_display eq 'add'
946 and ! $fee_skip_first || scalar($cust_main->cust_pay)
949 my $fee_pkg = qsearchs('part_pkg', { pkgpart=>$fee_pkgpart } );
950 $amount = sprintf('%.2f', $amount + $fee_pkg->option('setup_fee') );
953 $p->{'discount_term'} =~ /^\s*(\d*)\s*$/
954 or return { 'error' => gettext('illegal_discount_term'). ': '. $p->{'discount_term'} };
955 my $discount_term = $1;
957 $p->{'payname'} =~ /^([\w \,\.\-\']+)$/
958 or return { 'error' => gettext('illegal_name'). " payname: ". $p->{'payname'} };
961 $p->{'payunique'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
962 or return { 'error' => gettext('illegal_text'). " payunique: ". $p->{'payunique'} };
965 $p->{'paybatch'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
966 or return { 'error' => gettext('illegal_text'). " paybatch: ". $p->{'paybatch'} };
969 $payunique = $paybatch if ! length($payunique) && length($paybatch);
971 $p->{'payby'} ||= 'CARD';
972 $p->{'payby'} =~ /^([A-Z]{4})$/
973 or return { 'error' => "illegal_payby " . $p->{'payby'} };
976 #false laziness w/process/payment.cgi
979 if ( $payby eq 'CHEK' || $payby eq 'DCHK' ) {
981 $p->{'payinfo1'} =~ /^([\dx]+)$/
982 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
984 $p->{'payinfo2'} =~ /^([\dx]+)$/
985 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
987 $payinfo = $payinfo1. '@'. $payinfo2;
989 foreach my $cust_payby ($cust_main->cust_payby('CHEK','DCHK')) {
990 if ( $cust_payby->paymask eq $payinfo ) {
991 $payinfo = $cust_payby->payinfo;
996 } elsif ( $payby eq 'CARD' || $payby eq 'DCRD' ) {
998 $payinfo = $p->{'payinfo'};
1002 #more intelligent matching will be needed here if you change
1003 #card_masking_method and don't remove existing paymasks
1004 foreach my $cust_payby ($cust_main->cust_payby('CARD','DCRD')) {
1005 if ( $cust_payby->paymask eq $payinfo ) {
1006 $payinfo = $cust_payby->payinfo;
1012 $payinfo =~ s/\D//g;
1013 $payinfo =~ /^(\d{13,19}|\d{8,9})$/
1014 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
1018 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
1019 return { 'error' => gettext('unknown_card_type') }
1020 if !$cust_main->tokenized($payinfo) && cardtype($payinfo) eq "Unknown";
1022 if ( length($p->{'paycvv'}) && $p->{'paycvv'} !~ /^\s*$/ ) {
1023 if ( cardtype($payinfo) eq 'American Express card' ) {
1024 $p->{'paycvv'} =~ /^\s*(\d{4})\s*$/
1025 or return { 'error' => "CVV2 (CID) for American Express cards is four digits." };
1028 $p->{'paycvv'} =~ /^\s*(\d{3})\s*$/
1029 or return { 'error' => "CVV2 (CVC2/CID) is three digits." };
1032 } elsif ( $conf->exists('selfservice-onfile_require_cvv') ) {
1033 return { 'error' => 'CVV2 is required' };
1034 } elsif ( !$onfile && $conf->exists('selfservice-require_cvv') ) {
1035 return { 'error' => 'CVV2 is required' };
1039 die "unknown payby $payby";
1042 my %payby2fields = (
1043 'CARD' => [ qw( paystart_month paystart_year payissue payip
1044 address1 address2 city state zip country ) ],
1045 'CHEK' => [ qw( ss paytype paystate stateid stateid_state payip ) ],
1049 $card_type = cardtype($payinfo) if $payby eq 'CARD';
1052 'cust_main' => $cust_main, #XXX or just custnum??
1053 'amount' => sprintf('%.2f', $amount),
1055 'payinfo' => $payinfo,
1056 'paymask' => $cust_main->mask_payinfo( $payby, $payinfo ),
1057 'card_type' => $card_type,
1058 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01',
1059 'paydate_pretty' => $p->{'month'}. ' / '. $p->{'year'},
1060 'month' => $p->{'month'},
1061 'year' => $p->{'year'},
1062 'payname' => $payname,
1063 'payunique' => $payunique,
1064 'paybatch' => $paybatch,
1065 'paycvv' => $paycvv,
1066 'payname' => $payname,
1067 'discount_term' => $discount_term,
1068 'pkgnum' => $session->{'pkgnum'},
1069 map { $_ => $p->{$_} } ( @{ $payby2fields{$payby} },
1079 my $validate = validate_payment($p);
1080 return $validate if $validate->{'error'};
1082 my $conf = new FS::Conf;
1083 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour'; #?
1084 _cache->set( 'payment_'.$p->{'session_id'}, $validate, $timeout );
1086 +{ map { $_=>$validate->{$_} }
1087 qw( card_type paymask payname paydate_pretty month year amount
1088 address1 address2 city state zip country
1094 sub process_stored_payment {
1097 my $session_id = $p->{'session_id'};
1099 my $payment_info = _cache->get( "payment_$session_id" )
1100 or return { 'error' => "Can't resume session" }; #better error message
1102 do_process_payment($payment_info);
1106 sub process_payment {
1109 my $payment_info = validate_payment($p);
1110 return $payment_info if $payment_info->{'error'};
1112 do_process_payment($payment_info);
1116 sub do_process_payment {
1117 my $validate = shift;
1119 my $cust_main = $validate->{'cust_main'};
1121 my $amount = delete $validate->{'amount'};
1124 my $payby = delete $validate->{'payby'};
1126 if ( $validate->{'save'} ) {
1129 foreach my $field ( qw( auto payinfo paymask payname payip ) ) {
1130 $saveopt{$field} = $validate->{$field};
1133 if ( $payby eq 'CARD' ) {
1134 my $bill_location = FS::cust_location->new({
1135 map { $_ => $validate->{$_} }
1136 qw(address1 address2 city state country zip)
1138 $saveopt{'bill_location'} = $bill_location;
1139 foreach my $field ( qw( paydate paystart_month paystart_year payissue ) ) {
1140 $saveopt{$field} = $validate->{$field};
1143 # stateid/stateid_state won't be saved, might be broken as of 4.x
1144 foreach my $field ( qw( paytype paystate ) ) {
1145 $saveopt{$field} = $validate->{$field};
1149 my $error = $cust_main->save_cust_payby(
1150 'payment_payby' => $payby,
1155 #no, this causes customers to process their payments again
1156 #return { 'error' => $error };
1157 #XXX just warn verosely for now so i can figure out how these happen in
1158 # the first place, eventually should redirect them to the "change
1159 #address" page but indicate if the payment processed?
1160 delete($validate->{'payinfo'}); #don't want to log this!
1161 warn "WARNING: error changing customer info when processing payment (not returning to customer as a processing error): $error\n".
1163 "SAVEOPT: ".Dumper(\%saveopt)."\n".
1164 "CUST_MAIN: ". Dumper($cust_main)."\n".
1165 "PACKET: ". Dumper($validate)."\n";
1169 my $error = $cust_main->realtime_bop( $FS::payby::payby2bop{$payby}, $amount,
1173 'paynum_ref' => \$paynum,
1176 return { 'error' => $error } if $error;
1178 #no error, so order the fee package if applicable...
1179 my $conf = new FS::Conf;
1180 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
1181 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
1183 if ( $fee_pkgpart and ! $fee_skip_first || scalar($cust_main->cust_pay) ) {
1185 my $cust_pkg = new FS::cust_pkg { 'pkgpart' => $fee_pkgpart };
1187 $error = $cust_main->order_pkg( 'cust_pkg' => $cust_pkg );
1188 return { 'error' => "payment processed successfully, but error ordering fee: $error" }
1191 #and generate an invoice for it now too
1192 $error = $cust_main->bill( 'pkg_list' => [ $cust_pkg ] );
1193 return { 'error' => "payment processed and fee ordered successfully, but error billing fee: $error" }
1198 $cust_main->apply_payments;
1201 my $receipt_html = '';
1203 # currently supported for realtime CC only; send receipt data to SS
1204 $cust_pay = qsearchs('cust_pay', { 'paynum' => $paynum } );
1207 <TABLE BGCOLOR="#cccccc" BORDER=0 CELLSPACING=2>
1210 <TD ALIGN="right">Payment#</TD>
1211 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->paynum . qq!</B></TD>
1215 <TD ALIGN="right">Date</TD>
1217 <TD BGCOLOR="#FFFFFF"><B>! .
1218 time2str("%a %b %o, %Y %r", $cust_pay->_date)
1224 <TD ALIGN="right">Amount</TD>
1225 <TD BGCOLOR="#FFFFFF"><B>! . sprintf('%.2f', $cust_pay->paid) . qq!</B></TD>
1230 <TD ALIGN="right">Payment method</TD>
1231 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->payby_name .' #'. $cust_pay->paymask
1244 'amount' => sprintf('%.2f', $cust_pay->paid),
1245 'date' => $cust_pay->_date,
1246 'date_pretty' => time2str('%Y-%m-%d', $cust_pay->_date),
1247 'time_pretty' => time2str('%T', $cust_pay->_date),
1248 'auth_num' => $cust_pay->auth,
1249 'order_num' => $cust_pay->order_number,
1250 'receipt_html' => $receipt_html,
1257 'receipt_html' => '',
1264 sub realtime_collect {
1267 my $session = _cache->get($p->{'session_id'})
1268 or return { 'error' => "Can't resume session" }; #better error message
1270 my $custnum = $session->{'custnum'};
1272 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1273 or return { 'error' => "unknown custnum $custnum" };
1276 if ( $p->{'amount'} ) {
1277 $amount = $p->{'amount'};
1279 elsif ( $session->{'pkgnum'} ) {
1280 $amount = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
1283 $amount = $cust_main->balance;
1286 my $error = $cust_main->realtime_collect(
1287 'method' => $p->{'method'},
1288 'amount' => $amount,
1289 'pkgnum' => $session->{'pkgnum'},
1290 'session_id' => $p->{'session_id'},
1294 return { 'error' => $error } unless ref( $error );
1296 return { 'error' => '', amount => $amount, %$error };
1299 sub start_thirdparty {
1301 my $session = _cache->get($p->{'session_id'})
1302 or return { 'error' => "Can't resume session" }; #better error message
1303 my $custnum = $session->{'custnum'};
1304 my $cust_main = FS::cust_main->by_key($custnum);
1306 my $amount = $p->{'amount'}
1307 or return { error => 'no amount' };
1309 my $result = $cust_main->create_payment(
1310 'method' => $p->{'method'},
1311 'amount' => $p->{'amount'},
1312 'pkgnum' => $session->{'pkgnum'},
1313 'session_id' => $p->{'session_id'},
1316 if ( ref($result) ) { # hashref or error
1319 return { error => $result };
1323 sub finish_thirdparty {
1325 my $session_id = delete $p->{'session_id'};
1326 my $session = _cache->get($session_id)
1327 or return { 'error' => "Can't resume session" };
1328 my $custnum = $session->{'custnum'};
1329 my $cust_main = FS::cust_main->by_key($custnum);
1331 if ( $p->{_cancel} ) {
1332 # customer backed out of making a payment
1333 return $cust_main->cancel_payment( $session_id );
1335 my $result = $cust_main->execute_payment( $session_id, %$p );
1336 if ( ref($result) ) {
1339 return { error => $result };
1343 sub process_payment_order_pkg {
1346 my $hr = process_payment($p);
1347 return $hr if $hr->{'error'};
1352 sub process_payment_order_renew {
1355 my $hr = process_payment($p);
1356 return $hr if $hr->{'error'};
1361 sub process_prepay {
1365 my $session = _cache->get($p->{'session_id'})
1366 or return { 'error' => "Can't resume session" }; #better error message
1370 my $custnum = $session->{'custnum'};
1372 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1373 or return { 'error' => "unknown custnum $custnum" };
1375 my( $amount, $seconds, $upbytes, $downbytes, $totalbytes ) = ( 0, 0, 0, 0, 0 );
1376 my $error = $cust_main->recharge_prepay( $p->{'prepaid_cardnum'},
1384 return { 'error' => $error } if $error;
1386 return { 'error' => '',
1387 'amount' => $amount,
1388 'seconds' => $seconds,
1389 'duration' => duration_exact($seconds),
1390 'upbytes' => $upbytes,
1391 'upload' => FS::UI::bytecount::bytecount_unexact($upbytes),
1392 'downbytes' => $downbytes,
1393 'download' => FS::UI::bytecount::bytecount_unexact($downbytes),
1394 'totalbytes'=> $totalbytes,
1395 'totalload' => FS::UI::bytecount::bytecount_unexact($totalbytes),
1402 my $session = _cache->get($p->{'session_id'})
1403 or return { 'error' => "Can't resume session" }; #better error message
1405 my $custnum = $session->{'custnum'};
1407 my $invnum = $p->{'invnum'};
1409 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1410 'custnum' => $custnum } )
1411 or return { 'error' => "Can't find invnum" };
1415 return { 'error' => '',
1416 'invnum' => $invnum,
1417 'invoice_text' => join('', $cust_bill->print_text ),
1418 'invoice_html' => $cust_bill->print_html( { unsquelch_cdr => 1 } ),
1425 my $session = _cache->get($p->{'session_id'})
1426 or return { 'error' => "Can't resume session" }; #better error message
1428 my $custnum = $session->{'custnum'};
1430 my $invnum = $p->{'invnum'};
1432 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1433 'custnum' => $custnum } )
1434 or return { 'error' => "Can't find invnum" };
1438 return { 'error' => '',
1439 'invnum' => $invnum,
1440 'invoice_pdf' => $cust_bill->print_pdf({
1441 'unsquelch_cdr' => 1,
1442 'locale' => $p->{'locale'},
1448 sub legacy_invoice {
1450 my $session = _cache->get($p->{'session_id'})
1451 or return { 'error' => "Can't resume session" }; #better error message
1453 my $custnum = $session->{'custnum'};
1455 my $legacyinvnum = $p->{'legacyinvnum'};
1458 'legacyinvnum' => $legacyinvnum,
1459 'custnum' => $custnum,
1462 my $legacy_cust_bill =
1463 qsearchs('legacy_cust_bill', { %hash, 'locale' => $p->{'locale'} } )
1464 || qsearchs('legacy_cust_bill', \%hash )
1465 or return { 'error' => "Can't find legacyinvnum" };
1469 return { 'error' => '',
1470 'legacyinvnum' => $legacyinvnum,
1471 'legacyid' => $legacy_cust_bill->legacyid,
1472 'invoice_html' => $legacy_cust_bill->content_html,
1477 sub legacy_invoice_pdf {
1479 my $session = _cache->get($p->{'session_id'})
1480 or return { 'error' => "Can't resume session" }; #better error message
1482 my $custnum = $session->{'custnum'};
1484 my $legacyinvnum = $p->{'legacyinvnum'};
1486 my $legacy_cust_bill = qsearchs('legacy_cust_bill', {
1487 'legacyinvnum' => $legacyinvnum,
1488 'custnum' => $custnum,
1489 }) or return { 'error' => "Can't find legacyinvnum" };
1493 return { 'error' => '',
1494 'legacyinvnum' => $legacyinvnum,
1495 'legacyid' => $legacy_cust_bill->legacyid,
1496 'invoice_pdf' => $legacy_cust_bill->content_pdf,
1504 #sessioning for this? how do we get the session id to the backend invoice
1505 # template so it can add it to the link, blah
1508 if ( $p->{'invnum'} ) {
1509 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $p->{'invnum'} } )
1510 or return { 'error' => 'unknown invnum' };
1511 $agentnum = $cust_bill->cust_main->agentnum;
1514 my $templatename = $p->{'template'} || $p->{'templatename'};
1516 #false laziness-ish w/view/cust_bill-logo.cgi
1518 my $conf = new FS::Conf;
1519 if ( $templatename =~ /^([^\.\/]*)$/ && $conf->exists("logo_$1.png") ) {
1520 $templatename = "_$1";
1525 my $filename = "logo$templatename.png";
1527 return { 'error' => '',
1528 'logo' => $conf->config_binary($filename, $agentnum),
1529 'content_type' => 'image/png', #should allow gif, jpg too
1535 my $session = _cache->get($p->{'session_id'})
1536 or return { 'error' => "Can't resume session" }; #better error message
1538 my $custnum = $session->{'custnum'};
1540 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1541 or return { 'error' => "unknown custnum $custnum" };
1543 my $conf = new FS::Conf;
1545 my @legacy_cust_bill = $cust_main->legacy_cust_bill;
1547 my @cust_bill = grep ! $_->hide, $cust_main->cust_bill;
1552 #not super efficient, we also run cust_bill_pay/cust_credited inside owed
1553 my @payments_and_credits = sort {$b->_date <=> $a->_date} ($_->cust_bill_pay,$_->cust_credited);
1554 my $owed = $_->owed;
1556 +{ 'invnum' => $_->invnum,
1557 '_date' => $_->_date,
1558 'date' => time2str("%b %o, %Y", $_->_date),
1559 'date_short' => time2str("%m-%d-%Y", $_->_date),
1560 'previous' => sprintf('%.2f', ($_->previous)[0]),
1561 'charged' => sprintf('%.2f', $_->charged),
1562 'owed' => sprintf('%.2f', $owed),
1563 'balance' => sprintf('%.2f', $balance),
1564 'lastpay' => @payments_and_credits
1565 ? time2str("%b %o, %Y", $payments_and_credits[0]->_date)
1571 return { 'error' => '',
1572 'balance' => $cust_main->balance,
1573 'money_char' => $conf->config("money_char") || '$',
1574 'invoices' => $invoices,
1575 'legacy_invoices' => [
1577 +{ 'legacyinvnum' => $_->legacyinvnum,
1578 'legacyid' => $_->legacyid,
1579 '_date' => $_->_date,
1580 'date' => time2str("%b %o, %Y", $_->_date),
1581 'date_short' => time2str("%m-%d-%Y", $_->_date),
1582 'charged' => sprintf('%.2f', $_->charged),
1583 'has_content' => ( length($_->content_pdf)
1584 || length($_->content_html) ),
1595 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1596 return { 'error' => $session } if $context eq 'error';
1598 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1599 or return { 'error' => "unknown custnum $custnum" };
1603 my $cust_payby = $_;
1605 map { $_ => $cust_payby->$_ }
1606 qw( custpaybynum weight payby paymask paydate
1607 payname paystate paytype
1611 $cust_main->cust_payby
1619 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1620 return { 'error' => $session } if $context eq 'error';
1622 #XXX payinfo1 + payinfo2 for CHEK?
1623 #or take the opportunity to use separate, more well- named fields?
1625 # $p->{'payinfo1'} =~ /^([\dx]+)$/
1626 # or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
1627 # my $payinfo1 = $1;
1628 # $p->{'payinfo2'} =~ /^([\dx\.]+)$/ # . turned on by echeck-country CA ?
1629 # or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
1630 # my $payinfo2 = $1;
1631 # $payinfo = $payinfo1. '@'. $payinfo2;
1633 my $cust_payby = new FS::cust_payby {
1634 'custnum' => $custnum,
1635 map { $_ => $p->{$_} } qw( weight payby payinfo paycvv paydate payname
1636 paystate paytype payip
1640 my $error = $cust_payby->insert;
1642 return { 'error' => $error };
1644 return { 'custpaybynum' => $cust_payby->custpaybynum };
1652 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1653 return { 'error' => $session } if $context eq 'error';
1655 my $cust_payby = qsearchs('cust_payby', {
1656 'custnum' => $custnum,
1657 'custpaybynum' => $p->{'custpaybynum'},
1659 or return { 'error' => 'unknown custpaybynum '. $p->{'custpaybynum'} };
1662 qw( weight payby payinfo paycvv paydate payname paystate paytype payip )
1664 next unless exists($p->{$field});
1665 $cust_payby->set($field,$p->{$field});
1668 my $error = $cust_payby->replace;
1670 return { 'error' => $error };
1672 return { 'custpaybynum' => $cust_payby->custpaybynum };
1680 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1681 return { 'error' => $session } if $context eq 'error';
1683 my $cust_payby = qsearchs('cust_payby', {
1684 'custnum' => $custnum,
1685 'custpaybynum' => $p->{'custpaybynum'},
1687 or return { 'error' => 'unknown custpaybynum '. $p->{'custpaybynum'} };
1689 return { 'error' => $cust_payby->verify };
1696 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1697 return { 'error' => $session } if $context eq 'error';
1699 my $cust_payby = qsearchs('cust_payby', {
1700 'custnum' => $custnum,
1701 'custpaybynum' => $p->{'custpaybynum'},
1703 or return { 'error' => 'unknown custpaybynum '. $p->{'custpaybynum'} };
1705 return { 'error' => $cust_payby->delete };
1711 my $session = _cache->get($p->{'session_id'})
1712 or return { 'error' => "Can't resume session" }; #better error message
1714 my $custnum = $session->{'custnum'};
1716 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1717 or return { 'error' => "unknown custnum $custnum" };
1719 my @errors = $cust_main->cancel( 'quiet'=>1 );
1721 my $error = scalar(@errors) ? join(' / ', @errors) : '';
1723 return { 'error' => $error };
1730 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1731 return { 'error' => $session } if $context eq 'error';
1733 my $search = { 'custnum' => $custnum };
1734 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1735 my $cust_main = qsearchs('cust_main', $search )
1736 or return { 'error' => "unknown custnum $custnum" };
1738 my $conf = new FS::Conf;
1739 my $immutable = $conf->exists('selfservice_immutable-package');
1741 # the duplication below is necessary:
1742 # 1. to maintain the current buggy behaviour wrt the cust_pkg and part_pkg
1743 # hashes overwriting each other (setup and no_auto fields). Fixing that is a
1744 # non-backwards-compatible change breaking the software of anyone using the API
1745 # instead of the stock selfservice
1746 # 2. to return cancelled packages as well - for wholesale and non-wholesale
1747 if( $conf->exists('selfservice_server-view-wholesale') ) {
1748 return { 'svcnum' => $session->{'svcnum'},
1749 'custnum' => $custnum,
1750 'cust_pkg' => [ map {
1752 immutable => $immutable,
1753 part_pkg => [ map $_->hashref, $_->part_pkg ],
1755 [ map $_->hashref, $_->available_part_svc ],
1757 [ map { my $ref = { $_->hash,
1758 label => [ $_->label ],
1760 $ref->{_password} = $_->svc_x->_password
1761 if $context eq 'agent'
1762 && $conf->exists('agent-showpasswords')
1763 && $_->part_svc->svcdb eq 'svc_acct';
1768 } $cust_main->cust_pkg
1771 small_custview( $cust_main, $conf->config('countrydefault') ),
1772 'wholesale_view' => 1,
1773 'login_svcpart' => [ $conf->config('selfservice_server-login_svcpart') ],
1774 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1775 'lnp' => $conf->exists('svc_phone-lnp'),
1779 { 'svcnum' => $session->{'svcnum'},
1780 'custnum' => $custnum,
1781 'cust_pkg' => [ map {
1782 my $primary_cust_svc = $_->primary_cust_svc;
1785 immutable => $immutable,
1786 pkg_label => $_->pkg_locale,
1787 status => $_->status,
1788 statuscolor => $_->statuscolor,
1790 [ map { $_->hashref }
1791 grep { $_->selfservice_access ne 'hidden' }
1792 $_->available_part_svc
1795 [ map { my $ref = { $_->hash,
1796 label => [ $_->label ],
1798 $ref->{_password} = $_->svc_x->_password
1799 if $context eq 'agent'
1800 && $conf->exists('agent-showpasswords')
1801 && $_->part_svc->svcdb eq 'svc_acct';
1802 $ref->{svchash} = { $_->svc_x->hash } if
1803 $_->part_svc->svcdb eq 'svc_phone';
1804 $ref->{svchash}->{svcpart} = $_->part_svc->svcpart
1805 if $_->part_svc->svcdb eq 'svc_phone'; # hack
1808 grep { $_->part_svc->selfservice_access ne 'hidden' }
1813 ? { $primary_cust_svc->hash,
1814 label => [ $primary_cust_svc->label ],
1815 finger => $primary_cust_svc->svc_x->finger, #uuh
1816 $primary_cust_svc->part_svc->hash,
1820 } $cust_main->ncancelled_pkgs
1823 small_custview( $cust_main, $conf->config('countrydefault') ),
1824 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1832 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1833 return { 'error' => $session } if $context eq 'error';
1835 my $conf = new FS::Conf;
1837 my $hide_usage = $conf->exists('selfservice_hide-usage') ? 1 : 0;
1838 my $search = { 'custnum' => $custnum };
1839 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1840 my $cust_main = qsearchs('cust_main', $search )
1841 or return { 'error' => "unknown custnum $custnum" };
1843 my $pkgnum = $session->{'pkgnum'} || $p->{'pkgnum'} || '';
1844 if ( ! $pkgnum && $p->{'svcnum'} ) {
1845 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $p->{'svcnum'} } );
1846 $pkgnum = $cust_svc->pkgnum if $cust_svc;
1850 my @cust_pkg_usage = ();
1851 foreach my $cust_pkg ( $p->{'ncancelled'}
1852 ? $cust_main->ncancelled_pkgs
1853 : $cust_main->unsuspended_pkgs ) {
1854 next if $pkgnum && $cust_pkg->pkgnum != $pkgnum;
1855 push @cust_svc, @{[ $cust_pkg->cust_svc ]}; #@{[ ]} to force array context
1856 push @cust_pkg_usage, $cust_pkg->cust_pkg_usage;
1859 @cust_svc = grep { $_->part_svc->selfservice_access ne 'hidden' } @cust_svc;
1862 foreach (@cust_pkg_usage) {
1863 my $part = $_->part_pkg_usage;
1864 my $tag = $part->description . ($part->shared ? 1 : 0);
1865 my $row = $usage_pools{$tag}
1866 ||= [ $part->description, 0, 0, $part->shared ? 1 : 0 ];
1867 $row->[1] += sprintf('%.1f', $_->minutes); # minutes remaining
1868 $row->[2] += $part->minutes; # minutes total
1870 } # otherwise just leave them empty
1872 if ( $p->{'svcdb'} ) {
1873 my $svcdb = ref($p->{'svcdb'}) eq 'HASH'
1875 : ref($p->{'svcdb'}) eq 'ARRAY'
1876 ? { map { $_=>1 } @{ $p->{'svcdb'} } }
1877 : { $p->{'svcdb'} => 1 };
1878 @cust_svc = grep $svcdb->{ $_->part_svc->svcdb }, @cust_svc
1881 #@svc_x = sort { $a->domain cmp $b->domain || $a->username cmp $b->username }
1884 my @svcs; # stuff to return to the client
1885 my %bytes_used_total; # for _used columns only
1886 foreach my $cust_svc (@cust_svc) {
1887 my $svc_x = $cust_svc->svc_x;
1888 my($label, $value) = $cust_svc->label;
1889 my $part_svc = $cust_svc->part_svc;
1890 my $svcdb = $part_svc->svcdb;
1891 my $cust_pkg = $cust_svc->cust_pkg;
1892 my $part_pkg = $cust_pkg->part_pkg;
1895 'svcnum' => $cust_svc->svcnum,
1896 'display_svcnum' => $cust_svc->display_svcnum,
1900 'pkg_label' => $cust_pkg->pkg_locale,
1901 'pkg_status' => $cust_pkg->status,
1902 'readonly' => ($part_svc->selfservice_access eq 'readonly'),
1905 # would it make sense to put this in a svc_* method?
1907 if (!$hide_usage and grep(/^$svcdb$/, qw(svc_acct svc_broadband)) and $part_svc->part_export_usage) {
1908 my $last_bill = $cust_pkg->last_bill || 0;
1910 my $up_used = $cust_svc->attribute_since_sqlradacct($last_bill,$now,'AcctInputOctets');
1911 my $down_used = $cust_svc->attribute_since_sqlradacct($last_bill,$now,'AcctOutputOctets');
1914 'seconds_used' => $cust_svc->seconds_since_sqlradacct($last_bill,$now),
1915 'upbytes_used' => display_bytecount($up_used),
1916 'downbytes_used' => display_bytecount($down_used),
1917 'totalbytes_used' => display_bytecount($up_used + $down_used)
1919 $bytes_used_total{'seconds_used'} += $hash{'seconds_used'};
1920 $bytes_used_total{'upbytes_used'} += $up_used;
1921 $bytes_used_total{'downbytes_used'} += $down_used;
1922 $bytes_used_total{'totalbytes_used'} += $up_used + $down_used;
1925 if ( $svcdb eq 'svc_acct' ) {
1926 foreach (qw(username email finger seconds)) {
1927 $hash{$_} = $svc_x->$_;
1933 'upbytes' => display_bytecount($svc_x->upbytes),
1934 'downbytes' => display_bytecount($svc_x->downbytes),
1935 'totalbytes' => display_bytecount($svc_x->totalbytes),
1937 'recharge_amount' => $part_pkg->option('recharge_amount',1),
1938 'recharge_seconds' => $part_pkg->option('recharge_seconds',1),
1939 'recharge_upbytes' =>
1940 display_bytecount($part_pkg->option('recharge_upbytes',1)),
1941 'recharge_downbytes' =>
1942 display_bytecount($part_pkg->option('recharge_downbytes',1)),
1943 'recharge_totalbytes' =>
1944 display_bytecount($part_pkg->option('recharge_totalbytes',1)),
1949 } elsif ( $svcdb eq 'svc_dsl' ) {
1951 $hash{'phonenum'} = $svc_x->phonenum;
1952 if ( $svc_x->first || $svc_x->get('last') || $svc_x->company ) {
1953 $hash{'name'} = $svc_x->first. ' '. $svc_x->get('last');
1954 $hash{'name'} = $svc_x->company. ' ('. $hash{'name'}. ')'
1957 $hash{'name'} = $cust_main->name;
1959 # no usage to hide here
1961 } elsif ( $svcdb eq 'svc_phone' or $svcdb eq 'svc_pbx' ) {
1963 # could potentially show lots of things...
1964 $hash{'outbound'} = 1;
1965 $hash{'inbound'} = 0;
1966 if ( $svcdb eq 'svc_phone' ) {
1967 if ( $part_pkg->plan eq 'voip_inbound' ) {
1968 $hash{'outbound'} = 0;
1969 $hash{'inbound'} = 1;
1970 } elsif ( $part_pkg->option('selfservice_inbound_format')
1971 or $conf->config('selfservice-default_inbound_cdr_format')
1973 $hash{'inbound'} = 1;
1976 foreach (qw(inbound outbound)) {
1977 # hmm...we can't filter by status here, because there might
1978 # not be cdr_terminations at all. have to go by date.
1979 # find all since the last bill date.
1980 # XXX cdr types? we are going to need them.
1982 my $sum_cdr = $svc_x->sum_cdrs(
1983 'inbound' => ( $_ eq 'inbound' ? 1 : 0 ),
1984 'begin' => ($cust_pkg->last_bill || 0),
1986 'disable_charged_party' => 1,
1988 $hash{$_} = $sum_cdr->hashref;
1991 } # not hiding usage
1995 } # foreach $cust_svc
1997 foreach my $field (keys %bytes_used_total) {
1998 if ($field =~ /bytes/) {
1999 $bytes_used_total{$field} = display_bytecount($bytes_used_total{$field});
2004 'svcnum' => $session->{'svcnum'},
2005 'custnum' => $custnum,
2006 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
2007 'view_usage_nodomain' => $conf->exists('selfservice-view_usage_nodomain'),
2009 'bytes_used_total' => \%bytes_used_total,
2011 map { $usage_pools{$_} }
2015 'hide_usage' => $hide_usage,
2020 sub _customer_svc_x {
2021 my($custnum, $svcnum, $table) = (shift, shift, shift);
2022 my $hashref = ref($svcnum) ? $svcnum : { 'svcnum' => $svcnum };
2024 $custnum =~ /^(\d+)$/ or die "illegal custnum";
2025 my $search = " AND custnum = $1";
2026 #$search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
2029 'table' => ($table || 'svc_acct'),
2030 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
2031 'LEFT JOIN cust_pkg USING ( pkgnum ) ',#.
2032 #'LEFT JOIN cust_main USING ( custnum ) ',
2033 'hashref' => $hashref,
2034 'extra_sql' => $search, #important
2039 sub svc_status_html {
2042 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2043 return { 'error' => $session } if $context eq 'error';
2045 #XXX only svc_dsl for now
2046 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl')
2047 or return { 'error' => "Service not found" };
2049 my $html = $svc_x->getstatus_html;
2051 return { 'html' => $html };
2055 sub svc_status_hash {
2058 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2059 return { 'error' => $session } if $context eq 'error';
2061 #XXX only svc_acct for now
2062 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
2063 or return { 'error' => "Service not found" };
2065 my ( $html, $hashref ) = $svc_x->export_getstatus;
2070 sub set_svc_status_hash { _svc_method_X(shift, 'export_setstatus') }
2071 sub set_svc_status_listadd { _svc_method_X(shift, 'export_setstatus_listadd') }
2072 sub set_svc_status_listdel { _svc_method_X(shift, 'export_setstatus_listdel') }
2073 sub set_svc_status_vacationadd { _svc_method_X(shift, 'export_setstatus_vacationadd') }
2074 sub set_svc_status_vacationdel { _svc_method_X(shift, 'export_setstatus_vacationdel') }
2077 my( $p, $method ) = @_;
2079 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2080 return { 'error' => $session } if $context eq 'error';
2082 #XXX only svc_acct for now
2083 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
2084 or return { 'error' => "Service not found" };
2086 warn "$method ". join(' / ', map "$_=>".$p->{$_}, keys %$p )
2088 my $error = $svc_x->$method($p); #$p? returns error?
2089 return { 'error' => $error } if $error;
2091 return {}; #? { 'error' => '' }
2095 sub acct_forward_info {
2098 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2099 return { 'error' => $session } if $context eq 'error';
2101 my $svc_forward = _customer_svc_x( $custnum,
2102 { 'srcsvc' => $p->{'svcnum'} },
2105 or return { 'error' => '',
2109 return { 'error' => '',
2110 'dst' => $svc_forward->dst || $svc_forward->dstsvc_acct->email,
2115 sub process_acct_forward {
2117 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2118 return { 'error' => $session } if $context eq 'error';
2120 my $old = _customer_svc_x( $custnum,
2121 { 'srcsvc' => $p->{'svcnum'} },
2125 if ( $p->{'dst'} eq '' ) {
2127 my $error = $old->delete;
2128 return { 'error' => $error };
2130 return { 'error' => '' };
2133 my $new = new FS::svc_forward { 'srcsvc' => $p->{'svcnum'},
2134 'dst' => $p->{'dst'},
2139 $new->svcnum($old->svcnum);
2140 my $cust_svc = $old->cust_svc;
2141 $new->svcpart($old->svcpart);
2142 $new->pkgnuym($old->pkgnum);
2143 $error = $new->replace($old);
2145 my $conf = new FS::Conf;
2146 $new->svcpart($conf->config('selfservice-svc_forward_svcpart'));
2148 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
2149 or return { 'error' => 'No service' }; #how would we even get here?
2151 $new->pkgnum( $svc_acct->cust_svc->pkgnum );
2153 $error = $new->insert;
2156 return { 'error' => $error };
2160 sub list_dsl_devices {
2163 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2164 return { 'error' => $session } if $context eq 'error';
2166 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2167 or return { 'error' => "Service not found" };
2170 'devices' => [ map {
2171 +{ 'mac_addr' => $_->mac_addr };
2172 } $svc_dsl->dsl_device
2178 sub add_dsl_device {
2181 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2182 return { 'error' => $session } if $context eq 'error';
2184 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2185 or return { 'error' => "Service not found" };
2187 return { 'error' => 'No MAC address supplied' }
2188 unless length($p->{'mac_addr'});
2190 my $dsl_device = new FS::dsl_device { 'svcnum' => $svc_dsl->svcnum,
2191 'mac_addr' => scalar($p->{'mac_addr'}),
2193 my $error = $dsl_device->insert;
2194 return { 'error' => $error };
2198 sub delete_dsl_device {
2201 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2202 return { 'error' => $session } if $context eq 'error';
2204 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2205 or return { 'error' => "Service not found" };
2207 my $dsl_device = qsearchs('dsl_device', { 'svcnum' => $svc_dsl->svcnum,
2208 'mac_addr' => scalar($p->{'mac_addr'}),
2211 or return { 'error' => 'Unknown MAC address: '. $p->{'mac_addr'} };
2213 my $error = $dsl_device->delete;
2214 return { 'error' => $error };
2220 _usage_details( \&_port_graph, $p,
2221 'svcdb' => 'svc_port',
2226 my($svc_port, $begin, $end) = @_;
2228 my $pngOrError = $svc_port->graph_png( start=>$begin, end=> $end );
2229 push @usage, { 'png' => $pngOrError };
2233 sub _list_svc_usage {
2234 my($svc_acct, $begin, $end) = @_;
2236 foreach my $part_export (
2237 map { qsearch ( 'part_export', { 'exporttype' => $_ } ) }
2238 qw( sqlradius sqlradius_withdomain )
2240 push @usage, @ { $part_export->usage_sessions($begin, $end, $svc_acct) };
2245 sub list_svc_usage {
2246 _usage_details(\&_list_svc_usage, @_);
2249 sub _list_support_usage {
2250 my($svc_acct, $begin, $end) = @_;
2252 foreach ( grep { $begin <= $_->_date && $_->_date <= $end }
2253 qsearch('acct_rt_transaction', { 'svcnum' => $svc_acct->svcnum })
2255 push @usage, { 'seconds' => $_->seconds,
2256 'support' => $_->support,
2257 '_date' => $_->_date,
2258 'id' => $_->transaction_id,
2259 'creator' => $_->creator,
2260 'subject' => $_->subject,
2261 'status' => $_->status,
2262 'ticketid' => $_->ticketid,
2268 sub list_support_usage {
2269 _usage_details(\&_list_support_usage, @_);
2272 sub _list_cdr_usage {
2273 # XXX CDR type support...
2274 # XXX any way to do a paged search on this?
2275 # we have to return the results all at once...
2276 my($svc_x, $begin, $end, %opt) = @_;
2277 map [ $_->downstream_csv(%opt, 'keeparray' => 1) ],
2281 'disable_charged_party' => 1,
2286 sub list_cdr_usage {
2288 _usage_details( \&_list_cdr_usage, $p );
2291 sub _usage_details {
2292 my($callback, $p, %opt) = @_;
2293 my $conf = FS::Conf->new;
2295 if ( $conf->exists('selfservice_hide-usage') ) {
2296 return { 'error' => 'Viewing usage is not allowed.' };
2299 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2300 return { 'error' => $session } if $context eq 'error';
2302 my $search = { 'svcnum' => $p->{'svcnum'} };
2303 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2305 my $cust_svc = qsearchs( 'cust_svc', $search );
2306 return { 'error' => 'No service selected in list_svc_usage' }
2309 my $svc_x = $cust_svc->svc_x;
2310 my $svcdb = $svc_x->table;
2311 my $cust_pkg = $cust_svc->cust_pkg;
2312 my $freq = $cust_pkg->part_pkg->freq;
2315 if ( $svcdb eq 'svc_phone' or $svcdb eq 'svc_pbx' ) {
2317 if ( $p->{inbound} ) {
2318 $format = $cust_pkg->part_pkg->option('selfservice_inbound_format')
2319 || $conf->config('selfservice-default_inbound_cdr_format')
2320 || 'source_default';
2321 $callback_opt{inbound} = 1;
2323 $format = $cust_pkg->part_pkg->option('selfservice_format')
2324 || $conf->config('selfservice-default_cdr_format')
2328 $callback_opt{format} = $format;
2329 $callback_opt{use_clid} = 1;
2330 $header = [ split(',', FS::cdr::invoice_header($format) ) ];
2333 my $start = $cust_pkg->setup;
2334 #my $end = $cust_pkg->bill; # or time?
2337 unless ( $p->{beginning} ) {
2338 $p->{beginning} = $cust_pkg->last_bill;
2339 $p->{ending} = $end;
2342 die "illegal beginning" if $p->{beginning} !~ /^\d*$/;
2343 die "illegal ending" if $p->{ending} !~ /^\d*$/;
2345 my (@usage) = &$callback($svc_x, $p->{beginning}, $p->{ending},
2349 if ( $conf->exists('selfservice-hide_cdr_price') ) {
2350 # ugly kludge, I know
2351 my ($delete_col) = grep { $header->[$_] eq 'Price' } (0..scalar(@$header));
2352 if (defined $delete_col) {
2353 delete($_->[$delete_col]) foreach ($header, @usage);
2357 #kinda false laziness with FS::cust_main::bill, but perhaps
2358 #we should really change this bit to DateTime and DateTime::Duration
2360 #change this bit to use Date::Manip? CAREFUL with timezones (see
2361 # mailing list archive)
2362 my ($nsec,$nmin,$nhour,$nmday,$nmon,$nyear) =
2363 (localtime($p->{ending}) )[0,1,2,3,4,5];
2364 my ($psec,$pmin,$phour,$pmday,$pmon,$pyear) =
2365 (localtime($p->{beginning}) )[0,1,2,3,4,5];
2367 if ( $freq =~ /^\d+$/ ) {
2369 until ( $nmon < 12 ) { $nmon -= 12; $nyear++; }
2371 until ( $pmon >= 0 ) { $pmon += 12; $pyear--; }
2372 } elsif ( $freq =~ /^(\d+)w$/ ) {
2374 $nmday += $weeks * 7;
2375 $pmday -= $weeks * 7;
2376 } elsif ( $freq =~ /^(\d+)d$/ ) {
2380 } elsif ( $freq =~ /^(\d+)h$/ ) {
2385 return { 'error' => "unparsable frequency: ". $freq };
2388 my $previous = timelocal_nocheck($psec,$pmin,$phour,$pmday,$pmon,$pyear);
2389 my $next = timelocal_nocheck($nsec,$nmin,$nhour,$nmday,$nmon,$nyear);
2393 'svcnum' => $p->{svcnum},
2394 'beginning' => $p->{beginning},
2395 'ending' => $p->{ending},
2396 'inbound' => $p->{inbound},
2397 'previous' => ($previous > $start) ? $previous : $start,
2398 'next' => ($next < $end) ? $next : $end,
2399 'header' => $header,
2407 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2408 return { 'error' => $session } if $context eq 'error';
2410 my $search = { 'custnum' => $custnum };
2411 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2412 my $cust_main = qsearchs('cust_main', $search )
2413 or return { 'error' => "unknown custnum $custnum" };
2415 my $status = $cust_main->status;
2417 my %order_pkg_options = ();
2418 if ( $p->{locationnum} > 0 ) {
2419 $order_pkg_options{locationnum} = delete($p->{locationnum});
2420 } elsif ( $p->{address1} ) {
2421 $order_pkg_options{'cust_location'} = new FS::cust_location {
2422 map { $_ => $p->{$_} }
2423 qw( address1 address2 city county state zip country )
2427 #false laziness w/ClientAPI/Signup.pm
2429 my $cust_pkg = new FS::cust_pkg ( {
2430 'custnum' => $custnum,
2431 'pkgpart' => $p->{'pkgpart'},
2432 'quantity' => $p->{'quantity'} || 1,
2434 my $error = $cust_pkg->check;
2435 return { 'error' => $error } if $error;
2438 unless ( $p->{'svcpart'} eq 'none' ) {
2442 if ( $p->{'svcpart'} =~ /^(\d+)$/ ) {
2444 my $part_svc = qsearchs('part_svc', { 'svcpart' => $svcpart } );
2445 return { 'error' => "Unknown svcpart $svcpart" } unless $part_svc;
2446 $svcdb = $part_svc->svcdb;
2448 $svcdb = 'svc_acct';
2450 $svcpart ||= $cust_pkg->part_pkg->svcpart($svcdb);
2453 'svc_acct' => [ qw( username domsvc _password sec_phrase popnum ) ],
2454 'svc_domain' => [ qw( domain ) ],
2455 'svc_phone' => [ qw( phonenum pin sip_password phone_name ) ],
2456 'svc_external' => [ qw( id title ) ],
2457 'svc_pbx' => [ qw( id title ) ],
2460 my $svc_x = "FS::$svcdb"->new( {
2461 'svcpart' => $svcpart,
2462 map { $_ => $p->{$_} } @{$fields{$svcdb}}
2465 if ( $svcdb eq 'svc_acct' && exists($p->{"snarf_machine1"}) ) {
2468 while ( length($p->{"snarf_machine$snarfnum"}) ) {
2469 my $acct_snarf = new FS::acct_snarf ( {
2470 'machine' => $p->{"snarf_machine$snarfnum"},
2471 'protocol' => $p->{"snarf_protocol$snarfnum"},
2472 'username' => $p->{"snarf_username$snarfnum"},
2473 '_password' => $p->{"snarf_password$snarfnum"},
2476 push @acct_snarf, $acct_snarf;
2478 $svc_x->child_objects( \@acct_snarf );
2481 my $y = $svc_x->setdefault; # arguably should be in new method
2482 return { 'error' => $y } if $y && !ref($y);
2484 $error = $svc_x->check;
2485 return { 'error' => $error } if $error;
2491 $error = $cust_main->order_pkg(
2492 'cust_pkg' => $cust_pkg,
2497 return { 'error' => $error } if $error;
2499 my $conf = new FS::Conf;
2500 if ( $conf->exists('signup_server-realtime') ) {
2502 my $bill_error = _do_bop_realtime( $cust_main, $status, 'collect'=>$p->{run_bill_events} );
2505 $cust_pkg->cancel('quiet'=>1);
2508 $cust_pkg->reexport;
2512 $cust_pkg->reexport;
2515 my $svcnum = $svc[0] ? $svc[0]->svcnum : '';
2517 return { error=>'', pkgnum=>$cust_pkg->pkgnum, svcnum=>$svcnum };
2524 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2525 return { 'error' => $session } if $context eq 'error';
2527 my $conf = new FS::Conf;
2528 my $immutable = $conf->exists('selfservice_immutable-package');
2529 return { 'error' => "Package modification disabled" } if $immutable;
2531 my $search = { 'custnum' => $custnum };
2532 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2533 my $cust_main = qsearchs('cust_main', $search )
2534 or return { 'error' => "unknown custnum $custnum" };
2536 my $status = $cust_main->status;
2537 my $cust_pkg = qsearchs('cust_pkg', { 'pkgnum' => $p->{pkgnum} } )
2538 or return { 'error' => "unknown package $p->{pkgnum}" };
2540 #if someone does need self-service package change of suspended packages,
2541 # figure out how to be more discriminating
2542 return { error=>"Can't change a suspended package", pkgnum=>$cust_pkg->pkgnum}
2543 if $cust_pkg->status eq 'suspended';
2545 my $err_or_cust_pkg = $cust_pkg->change( 'pkgpart' => $p->{'pkgpart'},
2546 'quantity' => $p->{'quantity'} || 1,
2549 return { error=>$err_or_cust_pkg, pkgnum=>$cust_pkg->pkgnum }
2550 unless ref($err_or_cust_pkg);
2552 if ( $conf->exists('signup_server-realtime') ) {
2554 my $bill_error = _do_bop_realtime( $cust_main, $status, 'no_invoice_void'=>1 );
2557 $err_or_cust_pkg->suspend;
2560 $err_or_cust_pkg->reexport;
2564 $err_or_cust_pkg->reexport;
2567 return { error => '', pkgnum => $cust_pkg->pkgnum };
2571 sub order_recharge {
2574 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2575 return { 'error' => $session } if $context eq 'error';
2577 my $search = { 'custnum' => $custnum };
2578 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2579 my $cust_main = qsearchs('cust_main', $search )
2580 or return { 'error' => "unknown custnum $custnum" };
2582 my $status = $cust_main->status;
2583 my $cust_svc = qsearchs( 'cust_svc', { 'svcnum' => $p->{'svcnum'} } )
2584 or return { 'error' => "unknown service " . $p->{'svcnum'} };
2586 my $svc_x = $cust_svc->svc_x;
2587 my $part_pkg = $cust_svc->cust_pkg->part_pkg;
2590 map { $_ =~ /^recharge_(.*)$/; $1, $part_pkg->option($_, 1) }
2591 qw ( recharge_seconds recharge_upbytes recharge_downbytes
2592 recharge_totalbytes );
2593 my $amount = $part_pkg->option('recharge_amount', 1);
2595 my ($l, $v, $d) = $cust_svc->label; # blah
2596 my $pkg = "Recharge $v";
2598 my $bill_error = $cust_main->charge($amount, $pkg,
2599 "time: $vhash{seconds}, up: $vhash{upbytes}," .
2600 "down: $vhash{downbytes}, total: $vhash{totalbytes}",
2601 $part_pkg->taxclass); #meh
2603 my $conf = new FS::Conf;
2604 if ( $conf->exists('signup_server-realtime') && !$bill_error ) {
2606 $bill_error = _do_bop_realtime( $cust_main, $status );
2611 my $error = $svc_x->recharge (\%vhash);
2612 return { 'error' => $error } if $error;
2616 my $error = $bill_error;
2617 $error ||= $svc_x->recharge (\%vhash);
2618 return { 'error' => $error } if $error;
2621 return { error => '', svc => $cust_svc->part_svc->svc };
2625 sub _do_bop_realtime {
2626 my ($cust_main, $status, %opt) = @_;
2628 my $old_balance = $cust_main->balance;
2631 my $bill_error = $cust_main->bill(
2632 'return_bill' => \@cust_bill,
2635 $bill_error ||= $cust_main->apply_payments_and_credits;
2637 $bill_error ||= $cust_main->realtime_collect('selfservice' => 1);
2639 if ( $cust_main->balance > $old_balance
2640 && $cust_main->balance > 0
2641 && ( $cust_main->has_cust_payby_auto || $status eq 'suspended' )
2644 unless ( $opt{'no_invoice_void'} ) {
2646 #this used to apply a credit, but now we can void invoices...
2647 foreach my $cust_bill (@cust_bill) {
2648 my $voiderror = $cust_bill->void('automatic payment failed');
2649 warn "Error voiding cust bill after decline: $voiderror" if $voiderror;
2654 return { 'error' => '_decline', 'bill_error' => $bill_error };
2657 if ( $opt{'collect'} ) {
2658 my $collect_error = $cust_main->collect();
2659 return { 'error' => '_decline', 'bill_error' => $collect_error }
2660 if $collect_error; #?
2669 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2670 return { 'error' => $session } if $context eq 'error';
2672 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2673 or return { 'error' => "unknown custnum $custnum" };
2675 my @cust_pkg = sort { $a->bill <=> $b->bill }
2676 grep { $_->part_pkg->freq ne '0' }
2677 $cust_main->ncancelled_pkgs;
2679 #return { 'error' => 'No active packages to renew.' } unless @cust_pkg;
2681 my $total = $cust_main->balance;
2684 my $bill = $_->bill;
2685 $total += $_->part_pkg->base_recur($_, \$bill);
2686 my $renew_date = $_->part_pkg->add_freq($_->bill);
2688 'pkgnum' => $_->pkgnum,
2689 'amount' => sprintf('%.2f', $total),
2690 'bill_date' => $_->bill,
2691 'bill_date_pretty' => time2str('%x', $_->bill),
2692 'renew_date' => $renew_date,
2693 'renew_date_pretty' => time2str('%x', $renew_date),
2694 'expire_date' => $_->expire,
2695 'expire_date_pretty' => time2str('%x', $_->expire),
2700 return { 'dates' => \@array };
2704 sub payment_info_renew_info {
2706 my $renew_info = renew_info($p);
2707 my $payment_info = payment_info($p);
2708 return { %$renew_info,
2716 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2717 return { 'error' => $session } if $context eq 'error';
2719 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2720 or return { 'error' => "unknown custnum $custnum" };
2722 my $date = $p->{'date'};
2726 #freeside-daily -n -d $date fs_daily $custnum
2727 $cust_main->bill_and_collect( 'time' => $date,
2728 'invoice_time' => $now,
2729 'actual_time' => $now,
2730 'check_freq' => '1d',
2733 return { 'error' => '' };
2739 my $session = _cache->get($p->{'session_id'})
2740 or return { 'error' => "Can't resume session" }; #better error message
2742 my $custnum = $session->{'custnum'};
2744 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2745 or return { 'error' => "unknown custnum $custnum" };
2747 my $conf = new FS::Conf;
2749 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum)
2750 or return { 'error' => 'Permission denied' };
2752 my $pkgnum = $p->{'pkgnum'};
2754 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2755 'pkgnum' => $pkgnum, } )
2756 or return { 'error' => "unknown pkgnum $pkgnum" };
2758 my $error = $cust_pkg->suspend(reason => $reasonnum);
2759 return { 'error' => $error };
2765 my $session = _cache->get($p->{'session_id'})
2766 or return { 'error' => "Can't resume session" }; #better error message
2768 my $custnum = $session->{'custnum'};
2769 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2770 or return { 'error' => "unknown custnum $custnum" };
2772 my $pkgnum = $p->{'pkgnum'};
2773 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2774 'pkgnum' => $pkgnum, } )
2775 or return { 'error' => "unknown pkgnum $pkgnum" };
2777 my $error = $cust_pkg->cancel( 'quiet' => 1,
2778 'date' => $p->{'date'},
2780 return { 'error' => $error };
2783 sub provision_phone {
2786 @bulkdid = @{$p->{'bulkdid'}} if $p->{'bulkdid'};
2788 #editing an existing phone number
2789 if ( $p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/ ) {
2790 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2791 return { 'error' => $session } if $context eq 'error';
2793 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2794 return { 'error' => 'service not found' } unless $svc_phone;
2795 return { 'error' => 'invalid svcnum' }
2796 if $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum != $custnum;
2798 $svc_phone->email($p->{'email'})
2799 if $svc_phone->email ne $p->{'email'} && $p->{'email'} =~ /^([\w\.\d@]+|)$/;
2800 $svc_phone->forwarddst($p->{'forwarddst'})
2801 if $svc_phone->forwarddst ne $p->{'forwarddst'}
2802 && $p->{'forwarddst'} =~ /^(\d+|)$/;
2803 return { 'error' => $svc_phone->replace };
2807 unless ( $p->{'lnp'} ) {
2808 $p->{'lnp_desired_due_date'} = parse_datetime($p->{'lnp_desired_due_date'});
2809 $p->{'lnp_status'} = "portingin";
2810 return _provision( 'FS::svc_phone',
2811 [qw(lnp_desired_due_date lnp_other_provider
2812 lnp_other_provider_account phonenum countrycode lnp_status)],
2813 [qw(phonenum countrycode)],
2819 # single DID order (the usual case)
2820 unless (scalar(@bulkdid)) {
2821 return _provision( 'FS::svc_phone',
2822 [qw(phonenum countrycode)],
2823 [qw(phonenum countrycode)],
2829 # bulk DID order case
2831 foreach my $did ( @bulkdid ) {
2832 $did =~ s/[^0-9]//g;
2833 $error = _provision( 'FS::svc_phone',
2834 [qw(phonenum countrycode)],
2835 [qw(phonenum countrycode)],
2837 'pkgnum' => $p->{'pkgnum'},
2838 'svcpart' => $p->{'svcpart'},
2840 'countrycode' => $p->{'countrycode'},
2841 'session_id' => $p->{'session_id'},
2844 return $error if ($error->{'error'} && length($error->{'error'}) > 1);
2846 { 'bulkdid' => [ @bulkdid ], 'svc' => $error->{'svc'} }
2851 warn "provision_pbx called\n"
2854 warn "provision_pbx calling _provision\n"
2856 _provision( 'FS::svc_pbx',
2857 [qw(id title max_extensions max_simultaneous ip_addr)],
2858 [qw(id title max_extensions max_simultaneous ip_addr)],
2864 sub provision_acct {
2866 warn "provision_acct called\n"
2869 return { 'error' => gettext('passwords_dont_match') }
2870 if $p->{'_password'} ne $p->{'_password2'};
2871 return { 'error' => gettext('empty_password') }
2872 unless length($p->{'_password'});
2874 if ($p->{'domsvc'}) {
2875 my %domains = domain_select_hash FS::svc_acct(map { $_ => $p->{$_} }
2876 qw ( svcpart pkgnum ) );
2877 return { 'error' => gettext('invalid_domain') }
2878 unless ($domains{$p->{'domsvc'}});
2881 warn "provision_acct calling _provision\n"
2883 _provision( 'FS::svc_acct',
2884 [qw(username _password domsvc)],
2885 [qw(username _password domsvc)],
2891 sub provision_external {
2893 #_provision( 'FS::svc_external', [qw(id title)], [qw(id title)], $p, @_ );
2894 _provision( 'FS::svc_external',
2902 sub provision_forward {
2904 _provision( 'FS::svc_forward',
2905 ['srcsvc','src','dstsvc','dst'],
2912 my( $class, $fields, $return_fields, $p ) = splice(@_, 0, 4);
2913 warn "_provision called for $class\n"
2916 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2917 return { 'error' => $session } if $context eq 'error';
2919 my $search = { 'custnum' => $custnum };
2920 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2921 my $cust_main = qsearchs('cust_main', $search )
2922 or return { 'error' => "unknown custnum $custnum" };
2924 my $pkgnum = $p->{'pkgnum'};
2926 warn "searching for custnum $custnum pkgnum $pkgnum\n"
2928 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2929 'pkgnum' => $pkgnum,
2931 or return { 'error' => "unknown pkgnum $pkgnum" };
2933 warn "searching for svcpart ". $p->{'svcpart'}. "\n"
2935 my $part_svc = qsearchs('part_svc', { 'svcpart' => $p->{'svcpart'} } )
2936 or return { 'error' => "unknown svcpart $p->{'svcpart'}" };
2938 return { error=> 'svcpart '. $p->{'svcpart'}. " is not a $class definition" }
2939 if $class ne 'FS::'. $part_svc->svcdb;
2941 warn "creating $class record\n"
2943 my $svc_x = $class->new( {
2944 'pkgnum' => $p->{'pkgnum'},
2945 'svcpart' => $p->{'svcpart'},
2946 map { $_ => $p->{$_} } @$fields
2949 my %insert_args = ();
2950 #i shouldn't be a special case here (pass an option or something)
2951 if ( $class eq 'FS::svc_phone'
2952 && grep length($p->{$_}), @location_editable_fields
2955 $insert_args{'cust_location'} = new FS::cust_location {
2956 map { $_ => $p->{$_} } @location_editable_fields
2960 warn "inserting $class record\n"
2962 my $error = $svc_x->insert(%insert_args);
2965 warn "finding inserted record for svcnum ". $svc_x->svcnum. "\n"
2967 $svc_x = qsearchs($svc_x->table, { 'svcnum' => $svc_x->svcnum })
2970 my $return = { 'svc' => $part_svc->svc,
2972 map { $_ => $svc_x->get($_) } @$return_fields
2974 warn "_provision returning ". Dumper($return). "\n"
2983 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2984 return { 'error' => $session } if $context eq 'error';
2986 my $search = { 'custnum' => $custnum };
2987 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2988 my $cust_main = qsearchs('cust_main', $search )
2989 or return { 'error' => "unknown custnum $custnum" };
2991 my $pkgnum = $p->{'pkgnum'};
2993 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2994 'pkgnum' => $pkgnum,
2996 or return { 'error' => "unknown pkgnum $pkgnum" };
2998 my $svcpart = $p->{'svcpart'};
3000 my $pkg_svc = qsearchs('pkg_svc', { 'pkgpart' => $cust_pkg->pkgpart,
3001 'svcpart' => $svcpart, } )
3002 or return { 'error' => "unknown svcpart $svcpart for pkgnum $pkgnum" };
3003 my $part_svc = $pkg_svc->part_svc;
3005 my $conf = new FS::Conf;
3008 'svc' => $part_svc->svc,
3009 'svcdb' => $part_svc->svcdb,
3010 'pkgnum' => $pkgnum,
3011 'svcpart' => $svcpart,
3012 'custnum' => $custnum,
3014 'security_phrase' => 0, #XXX !
3015 'svc_acct_pop' => [], #XXX !
3017 'init_popstate' => '',
3022 small_custview( $cust_main, $conf->config('countrydefault') ),
3026 if ($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/
3027 && $ret->{'svcdb'} eq 'svc_phone') {
3028 $ret->{'svcnum'} = $p->{'svcnum'};
3029 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
3030 if ( $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum == $custnum ) {
3031 $ret->{'email'} = $svc_phone->email;
3032 $ret->{'forwarddst'} = $svc_phone->forwarddst;
3036 if ($ret->{'svcdb'} eq 'svc_forward') {
3037 $ret->{'forward_emails'} = {$cust_pkg->forward_emails()};
3043 sub unprovision_svc {
3046 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3047 return { 'error' => $session } if $context eq 'error';
3049 my $search = { 'custnum' => $custnum };
3050 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3051 my $cust_main = qsearchs('cust_main', $search )
3052 or return { 'error' => "unknown custnum $custnum" };
3054 my $svcnum = $p->{'svcnum'};
3056 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $svcnum, } )
3057 or return { 'error' => "unknown svcnum $svcnum" };
3059 return { 'error' => "Service $svcnum does not belong to customer $custnum" }
3060 unless $cust_svc->cust_pkg->custnum == $custnum;
3062 my $conf = new FS::Conf;
3064 return { 'svc' => $cust_svc->part_svc->svc,
3065 'error' => $cust_svc->cancel,
3067 small_custview( $cust_main, $conf->config('countrydefault') ),
3072 sub myaccount_passwd {
3074 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3075 return { 'error' => $session } if $context eq 'error';
3077 return { 'error' => "New passwords don't match." }
3078 if $p->{'new_password'} ne $p->{'new_password2'};
3080 return { 'error' => 'Enter new password' }
3081 unless length($p->{'new_password'});
3083 #my $search = { 'custnum' => $custnum };
3084 #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3085 $custnum =~ /^(\d+)$/ or die "illegal custnum";
3086 my $search = " AND custnum = $1";
3087 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
3089 my $svc_acct = qsearchs( {
3090 'table' => 'svc_acct',
3091 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
3092 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
3093 'LEFT JOIN cust_main USING ( custnum ) ',
3094 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
3095 'extra_sql' => $search, #important
3097 or return { 'error' => "Service not found" };
3101 my $conf = new FS::Conf;
3103 return { 'error' => 'Incorrect current password.' }
3104 if ( exists($p->{'old_password'})
3105 || $conf->exists('selfservice-password_change_oldpass')
3107 && ! $svc_acct->check_password($p->{'old_password'});
3109 $error ||= $svc_acct->is_password_allowed($p->{'new_password'})
3110 || $svc_acct->set_password($p->{'new_password'})
3111 || $svc_acct->replace();
3113 #regular pw change in self-service should change contact pw too, otherwise its
3114 #way too confusing. hell its confusing they're separate at all, but alas.
3115 #need to support the "ISP provides email that's used as a contact email" case
3117 my $contact = FS::contact->by_selfservice_email($svc_acct->email);
3118 if ( $contact && qsearchs('cust_contact', { contactnum=> $contact->contactnum,
3119 custnum => $custnum,
3120 selfservice_access => 'Y',
3124 #svc_acct was successful but this one returns an error? "shouldn't happen"
3125 #don't recheck is_password_allowed here; if the svc_acct password was
3126 #legal, that's good enough
3127 $error ||= $contact->change_password($p->{'new_password'});
3130 my($label, $value) = $svc_acct->cust_svc->label;
3132 return { 'error' => $error,
3142 my $info = skin_info($p);
3144 my $conf = new FS::Conf;
3145 my $verification = $conf->config('selfservice-password_reset_verification')
3146 or return { %$info, 'error' => 'Password resets disabled' };
3151 if ( $p->{'email'} ) { #new-style, changes contact and svc_acct
3153 $contact = FS::contact->by_selfservice_email($p->{'email'});
3156 my @cust_contact = grep $_->selfservice_access, $contact->cust_contact;
3157 $cust_main = $cust_contact[0]->cust_main if scalar(@cust_contact) == 1;
3160 #also look for an svc_acct, otherwise it would be super confusing
3162 my($username, $domain) = split('@', $p->{'email'});
3163 my $svc_domain = qsearchs('svc_domain', { 'domain' => $domain } );
3164 if ( $svc_domain ) {
3165 $svc_acct = qsearchs('svc_acct', { 'username' => $username,
3166 'domsvc' => $svc_domain->svcnum }
3169 my $cust_pkg = $svc_acct->cust_svc->cust_pkg;
3170 $cust_main ||= $cust_pkg->cust_main if $cust_pkg;
3172 #precaution: don't change svc_acct password not part of the same
3173 # customer as contact
3174 $svc_acct = '' if ! $cust_pkg
3175 || $cust_pkg->custnum != $cust_main->custnum;
3180 return { %$info, 'error' => 'Email address not found' }
3181 unless $contact || $svc_acct;
3183 } elsif ( $p->{'username'} ) { #old style, looks in svc_acct only
3185 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
3186 or return { %$info, 'error' => 'Account not found' };
3188 $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
3189 'domsvc' => $svc_domain->svcnum }
3191 or return { %$info, 'error' => 'Account not found' };
3193 my $cust_pkg = $svc_acct->cust_svc->cust_pkg
3194 or return { %$info, 'error' => 'Account not found' };
3196 $cust_main = $cust_pkg->cust_main;
3200 return { %$info, 'error' => 'Multi-customer contacts incompatible with customer-based verification' }
3201 if ! $cust_main && $verification ne 'email';
3204 'email' => sub { 1; },
3206 my( $p, $cust_main ) = @_;
3207 $cust_main->payby =~ /^(CARD|DCRD|CHEK|DCHK)$/
3208 && $p->{'paymask'} eq substr($cust_main->paymask, -4)
3211 my( $p, $cust_main ) = @_;
3212 my $cust_pay = qsearchs({
3213 'table' => 'cust_pay',
3214 'hashref' => { 'custnum' => $cust_main->custnum },
3215 'order_by' => 'ORDER BY _date DESC LIMIT 1',
3219 $p->{'amount'} == $cust_pay->paid;
3222 my( $p, $cust_main ) = @_;
3223 $p->{'zip'} eq $cust_main->zip
3224 || ( $cust_main->ship_zip && $p->{'zip'} eq $cust_main->ship_zip );
3228 foreach my $verify ( split(',', $verification) ) {
3230 &{ $verify{$verify} }( $p, $cust_main )
3231 or return { %$info, 'error' => 'Account not found' };
3235 #okay, we're verified
3239 my $error = $contact->send_reset_email(
3240 'svcnum' => ($svc_acct ? $svc_acct->svcnum : ''),
3244 return { %$info, 'error' => $error }; #????
3247 } elsif ( $svc_acct ) {
3249 #create a unique session
3251 my $reset_session = {
3252 'svcnum' => $svc_acct->svcnum,
3253 'agentnum' => $svc_acct->cust_main->agentnum,
3256 my $timeout = '1 hour'; #?
3258 my $reset_session_id;
3260 $reset_session_id = sha512_hex(time(). {}. rand(). $$)
3261 } until ( ! defined _cache->get("reset_passwd_$reset_session_id") );
3264 _cache->set( "reset_passwd_$reset_session_id", $reset_session, $timeout );
3268 my $msgnum = $conf->config('selfservice-password_reset_msgnum',
3269 $cust_main->agentnum);
3270 #die "selfservice-password_reset_msgnum unset" unless $msgnum;
3271 return { %$info, 'error' => "selfservice-password_reset_msgnum unset" }
3273 my $msg_template = qsearchs('msg_template', { msgnum => $msgnum } );
3274 my $error = $msg_template->send( 'cust_main' => $cust_main,
3275 'object' => $svc_acct,
3276 'substitutions' => {
3277 'session_id' => $reset_session_id,
3281 return { %$info, 'error' => $error }; #????
3286 return { %$info, 'error' => '' };
3289 sub check_reset_passwd {
3292 my $conf = new FS::Conf;
3293 my $verification = $conf->config('selfservice-password_reset_verification')
3294 or return { 'error' => 'Password resets disabled' };
3296 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
3297 or return { 'error' => "Can't resume session" }; #better error message
3299 if ( $reset_session->{'svcnum'} ) {
3301 my $svcnum = $reset_session->{'svcnum'};
3303 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
3304 or return { 'error' => "Service not found" };
3306 $p->{'agentnum'} = $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
3307 my $info = skin_info($p);
3311 'session_id' => $p->{'session_id'},
3312 'username' => $svc_acct->username,
3315 } elsif ( $reset_session->{'contactnum'} ) {
3317 my $contactnum = $reset_session->{'contactnum'};
3319 my $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
3320 or return { 'error' => "Contact not found" };
3322 my @contact_email = $contact->contact_email;
3323 return { 'error' => 'No contact email' } unless @contact_email;
3325 my @cust_contact = grep $_->selfservice_access, $contact->cust_contact;
3326 $p->{'agentnum'} = $cust_contact[0]->cust_main->agentnum
3327 if scalar(@cust_contact) == 1;
3328 my $info = skin_info($p);
3332 'session_id' => $p->{'session_id'},
3333 'email' => $contact_email[0]->email, #the first?
3338 return { 'error' => 'No svcnum or contactnum in session' }; #??
3344 sub process_reset_passwd {
3347 my $conf = new FS::Conf;
3348 my $verification = $conf->config('selfservice-password_reset_verification')
3349 or return { 'error' => 'Password resets disabled' };
3351 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
3352 or return { 'error' => "Can't resume session" }; #better error message
3357 if ( $reset_session->{'svcnum'} ) {
3359 my $svcnum = $reset_session->{'svcnum'};
3361 $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
3362 or return { 'error' => "Service not found" };
3364 $p->{'agentnum'} ||= $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
3365 $info ||= skin_info($p);
3370 if ( $reset_session->{'contactnum'} ) {
3372 my $contactnum = $reset_session->{'contactnum'};
3374 $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
3375 or return { 'error' => "Contact not found" };
3377 my @cust_contact = grep $_->selfservice_access, $contact->cust_contact;
3378 $p->{'agentnum'} = $cust_contact[0]->cust_main->agentnum
3379 if scalar(@cust_contact) == 1;
3380 $info ||= skin_info($p);
3384 return { %$info, 'error' => "New passwords don't match." }
3385 if $p->{'new_password'} ne $p->{'new_password2'};
3387 return { %$info, 'error' => 'Enter new password' }
3388 unless length($p->{'new_password'});
3392 my $error ||= $svc_acct->is_password_allowed($p->{'new_password'})
3393 || $svc_acct->set_password($p->{'new_password'})
3394 || $svc_acct->replace();
3396 return { %$info, 'error' => $error } if $error;
3398 #my($label, $value) = $svc_acct->cust_svc->label;
3399 #return { 'error' => $error,
3400 # #'label' => $label,
3401 # #'value' => $value,
3408 my $error = $contact->is_password_allowed($p->{'new_password'})
3409 || $contact->change_password($p->{'new_password'});
3411 return { %$info, 'error' => $error }; # if $error;
3415 #password changed ,so remove session, don't want it reused
3416 _cache->remove($p->{'session_id'});
3418 return { %$info, 'error' => '' };
3422 sub validate_passwd {
3426 %result = ( 'fieldid' => $p->{'fieldid'} )
3427 if $p->{'fieldid'} =~ /^\w+$/;
3429 return { %result, 'password_invalid' => 'Enter new password' }
3430 unless length($p->{'check_password'});
3433 if ($p->{'svcnum'}) {
3434 # false laziness with myaccount_passwd
3435 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3436 return { %result, 'error' => $session } if $context eq 'error';
3438 $custnum =~ /^(\d+)$/ or die "illegal custnum";
3439 my $search = " AND custnum = $1";
3440 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
3442 $svc_acct = qsearchs( {
3443 'table' => 'svc_acct',
3444 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
3445 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
3446 'LEFT JOIN cust_main USING ( custnum ) ',
3447 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
3448 'extra_sql' => $search, #important
3450 or return { %result, 'error' => "Service not found" };
3451 # end false laziness
3454 $svc_acct ||= new FS::svc_acct {};
3456 my $error = $svc_acct->is_password_allowed($p->{'check_password'});
3457 return { %result, 'password_invalid' => $error } if $error;
3458 return { %result, 'password_valid' => 1 };
3463 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3464 return { 'error' => $session } if $context eq 'error';
3467 if ( $session->{'pkgnum'} ) {
3469 #tickets for specific service with pkg-balances on
3470 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
3471 'pkgnum' => $session->{'pkgnum'} })
3472 or return { 'error' => 'unknown package' };
3473 foreach my $cust_svc ( $cust_pkg->cust_svc ) {
3474 push @tickets, $cust_svc->tickets( $p->{status} );
3479 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
3480 or return { 'error' => "unknown custnum $custnum" };
3482 @tickets = $cust_main->tickets( $p->{status} );
3485 # unavoidable false laziness w/ httemplate/view/cust_main/tickets.html
3486 if ( $FS::TicketSystem::system && FS::TicketSystem->selfservice_priority ) {
3487 my $conf = new FS::Conf;
3488 my $dir = $conf->exists('ticket_system-priority_reverse') ? -1 : 1;
3492 ($a->{'_selfservice_priority'} eq '') <=>
3493 ($b->{'_selfservice_priority'} eq '')
3496 ($b->{'_selfservice_priority'} <=> $a->{'_selfservice_priority'})
3502 +{ tickets => \@tickets };
3509 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3510 return { 'error' => $session } if $context eq 'error';
3512 warn "$me create_ticket: initializing ticket system\n" if $DEBUG;
3513 FS::TicketSystem->init();
3515 my $conf = new FS::Conf;
3516 my $queue = $p->{'queue'}
3517 || $conf->config('ticket_system-selfservice_queueid')
3518 || $conf->config('ticket_system-default_queueid');
3520 warn "$me create_ticket: creating ticket\n" if $DEBUG;
3521 my $err_or_ticket = FS::TicketSystem->create_ticket(
3522 '', #create RT session based on FS CurrentUser (fs_selfservice)
3524 'custnum' => $custnum,
3525 'svcnum' => $session->{'svcnum'},
3526 map { $_ => $p->{$_} } qw( requestor cc subject message mime_type )
3529 if ( ref($err_or_ticket) ) {
3530 warn "$me create_ticket: successful: ". $err_or_ticket->id. "\n"
3532 return { 'error' => '',
3533 'ticket_id' => $err_or_ticket->id,
3536 warn "$me create_ticket: unsuccessful: $err_or_ticket\n"
3538 return { 'error' => $err_or_ticket };
3546 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3547 return { 'error' => $session } if $context eq 'error';
3549 return { error => 'requested format not implemented' }
3550 unless ($p->{'format'} eq 'csv' || $p->{'format'} eq 'xls');
3552 my $conf = new FS::Conf;
3553 my $age_threshold = 0;
3554 $age_threshold = time() - $conf->config('selfservice-recent-did-age')
3555 if ($p->{'recentonly'} && $conf->exists('selfservice-recent-did-age'));
3557 my $search = { 'custnum' => $custnum };
3558 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3559 my $cust_main = qsearchs('cust_main', $search )
3560 or return { 'error' => "unknown custnum $custnum" };
3562 # does it make more sense to just run one sql query for this instead of all the
3563 # insanity below? would increase performance greately for large data sets?
3565 foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
3566 my @part_svc = $cust_pkg->part_svc;
3567 foreach my $part_svc ( @part_svc ) {
3568 if($part_svc->svcdb eq 'svc_phone'){
3569 my @cust_pkg_svc = @{$part_svc->cust_pkg_svc};
3570 foreach my $cust_pkg_svc ( @cust_pkg_svc ) {
3571 push @svc_phone, $cust_pkg_svc->svc_x
3572 if $cust_pkg_svc->date_inserted >= $age_threshold;
3580 my($xls_r,$xls_c) = (0,0);
3583 my @fields = qw( countrycode phonenum pin sip_password phone_name );
3584 if($p->{'format'} eq 'csv') {
3585 $csv = new Text::CSV_XS { 'always_quote' => 1,
3588 return { 'error' => 'Unable to create CSV' } unless $csv->combine(@fields);
3589 $content .= $csv->string;
3591 elsif($p->{'format'} eq 'xls') {
3592 my $XLS1 = new IO::Scalar \$content;
3593 $xls_workbook = Spreadsheet::WriteExcel->new($XLS1)
3594 or return { 'error' => "Error opening .xls file: $!" };
3595 $xls = $xls_workbook->add_worksheet('DIDs');
3596 foreach ( @fields ) {
3597 $xls->write(0,$xls_c++,$_);
3602 foreach my $svc_phone ( @svc_phone ) {
3603 my @cols = map { $svc_phone->$_ } @fields;
3604 if($p->{'format'} eq 'csv') {
3605 return { 'error' => 'Unable to create CSV' }
3606 unless $csv->combine(@cols);
3607 $content .= $csv->string;
3609 elsif($p->{'format'} eq 'xls') {
3612 $xls->write($xls_r,$xls_c++,$_);
3618 $xls_workbook->close() if $p->{'format'} eq 'xls';
3620 { content => $content, format => $p->{'format'}, };
3625 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3626 return { 'error' => $session } if $context eq 'error';
3628 # warn "$me get_ticket: initializing ticket system\n" if $DEBUG;
3629 # FS::TicketSystem->init();
3630 # return { 'error' => 'get_ticket configuration error' }
3631 # if $FS::TicketSystem::system ne 'RT_Internal';
3633 # check existence and ownership as part of this
3634 warn "$me get_ticket: fetching ticket\n" if $DEBUG;
3635 my $rt_session = FS::TicketSystem->session('');
3636 my $Ticket = FS::TicketSystem->get_ticket_object(
3638 ticket_id => $p->{'ticket_id'},
3641 return { 'error' => 'ticket not found' } if !$Ticket;
3643 if ( length( $p->{'subject'} || '' ) ) {
3645 if ( $p->{'subject'} ne $Ticket->Subject ) {
3646 my ($val, $msg) = $Ticket->SetSubject($p->{'subject'});
3647 return { 'error' => "unable to set subject: $msg" } if !$val;
3651 if(length($p->{'reply'})) {
3652 my @err_or_res = FS::TicketSystem->correspond_ticket(
3654 'ticket_id' => $p->{'ticket_id'},
3655 'content' => $p->{'reply'},
3658 return { 'error' => 'unable to reply to ticket' }
3659 unless ( $err_or_res[0] != 0 && defined $err_or_res[2] );
3662 warn "$me get_ticket: getting ticket history\n" if $DEBUG;
3663 my $err_or_ticket = FS::TicketSystem->get_ticket(
3665 'ticket_id' => $p->{'ticket_id'},
3668 if ( !ref($err_or_ticket) ) { # there is no way this should ever happen
3669 warn "$me get_ticket: unsuccessful: $err_or_ticket\n"
3671 return { 'error' => $err_or_ticket };
3674 my @custs = @{$err_or_ticket->{'custs'}};
3675 my @txns = @{$err_or_ticket->{'txns'}};
3678 # superseded by check in get_ticket_object
3679 #return { 'error' => 'invalid ticket requested' }
3680 #unless grep($_ eq $custnum, @custs);
3682 foreach my $txn ( @txns ) {
3683 push @filtered_txns, $txn
3684 if ($txn->{'type'} eq 'EmailRecord'
3685 || $txn->{'type'} eq 'Correspond'
3686 || $txn->{'type'} eq 'Create');
3689 warn "$me get_ticket: successful: \n"
3691 return { 'error' => '',
3692 'transactions' => \@filtered_txns,
3693 'ticket_fields' => $err_or_ticket->{'fields'},
3694 'ticket_id' => $p->{'ticket_id'},
3698 sub adjust_ticket_priority {
3700 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3701 return { 'error' => $session } if $context eq 'error';
3703 # warn "$me adjust_ticket_priority: initializing ticket system\n" if $DEBUG;
3704 # FS::TicketSystem->init;
3705 my $ss_priority = FS::TicketSystem->selfservice_priority;
3707 return { 'error' => 'adjust_ticket_priority configuration error' }
3708 if $FS::TicketSystem::system ne 'RT_Internal'
3711 my $values = $p->{'values'}; #hashref, id => priority value
3714 foreach my $id (keys %$values) {
3715 warn "$me adjust_ticket_priority: fetching ticket $id\n" if $DEBUG;
3716 my $Ticket = FS::TicketSystem->get_ticket_object('',
3718 'custnum' => $custnum,
3721 $ticket_error{$id} = 'ticket not found';
3725 # RT API stuff--would we gain anything by wrapping this in FS::TicketSystem?
3726 # We're not going to implement it for RT_External.
3727 my $old_value = $Ticket->FirstCustomFieldValue($ss_priority);
3728 my $new_value = $values->{$id};
3729 next if $old_value eq $new_value;
3731 warn "$me adjust_ticket_priority: updating ticket $id\n" if $DEBUG;
3733 # AddCustomFieldValue works fine (replacing any existing value) if it's
3734 # a single-valued custom field, which it should be. If it's not, you're
3735 # doing something wrong.
3737 if ( length($new_value) ) {
3738 ($val, $msg) = $Ticket->AddCustomFieldValue(
3739 Field => $ss_priority,
3740 Value => $new_value,
3744 ($val, $msg) = $Ticket->DeleteCustomFieldValue(
3745 Field => $ss_priority,
3746 Value => $old_value,
3750 $ticket_error{$id} = $msg if !$val;
3751 warn "$me adjust_ticket_priority: $id: $msg\n" if $DEBUG and !$val;
3753 return { 'error' => '',
3754 'ticket_error' => \%ticket_error,
3755 %{ customer_info($p) } # send updated customer info back
3761 sub _custoragent_session_custnum {
3764 my($context, $session, $custnum);
3765 if ( $p->{'session_id'} ) {
3767 $context = 'customer';
3768 $session = _cache->get($p->{'session_id'})
3769 or return ( 'error' => "Can't resume session" ); #better error message
3770 $custnum = $session->{'custnum'};
3772 } elsif ( $p->{'agent_session_id'} ) {
3775 my $agent_cache = new FS::ClientAPI_SessionCache( {
3776 'namespace' => 'FS::ClientAPI::Agent',
3778 $session = $agent_cache->get($p->{'agent_session_id'})
3779 or return ( 'error' => "Can't resume session" ); #better error message
3780 $custnum = $p->{'custnum'};
3784 return ( 'error' => "Can't resume session" ); #better error message
3787 ($context, $session, $custnum);