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<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head>
<title>Freeside Developers Welcome!</title>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
<meta name="Description" content="Open-source billing software for ISPs and businesses. www.sisd.com/freeside">
<meta name="Keywords" content="billing, open source, money solutions, customer tracking">
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<td width="13%" height="104" align="center" valign="top"><a href="http://www.sisd.com/freeside"><img src="imgs/logo2.gif" alt="Welcome to Freeside." width="144" height="104" border="0"></a>
</td>
<td width="100%" align="left" valign="top"> <h1>Open-source billing, ticketing
and automation for ISPS and online businesses </h1></td>
</tr>
</table>
</div>
<div id="header2">
<div id="nav"> <a href="index.html" id="nav">Home</a> | <a href="products.html" id="nav">Products</a>
| <a href="services.html" id="nav">Services</a> | <a href="webdemo.html" id="nav">Web Demo</a> | <a href="developers.html" id="nav">Developers
</a> | <a href="about.html" id="nav">About</a> | <a href="contact.html" id="nav">Contact</a> </div>
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<div id="content">
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<h2>Freeside News...</h2></td>
<td width="9" height="20"> </td>
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<td width="9" height="*" bgcolor="#A5A3A3"> </td>
<td height="*" align="center" valign="top" bgcolor="#A5A3A3"><table width="100%" border="0" cellpadding="2" cellspacing="5">
<tr align="left" valign="top">
<td width="115" align="right" valign="top"><b>Nov 7-9 2006:</b></td>
<td width="*">Exhibited at <a href="http://www.ispcon.com/" target="_blank" id="teal">ISPCON</a>,
booth 311</td>
</tr>
<tr align="left" valign="top">
<td width="115" align="right" valign="top"><b>Nov 5 2006:</b></td>
<td width="*">Web demo updated to 1.7.1</td>
</tr>
<tr align="left" valign="top">
<td width="115" align="right" valign="top"><b>July 17-19 2006:</b>
</td>
<td width="*">Exhibited at <a href="http://www.hostingcon.com/" target="_blank" id="teal">HostingCon</a>,
booth 618</td>
</tr>
<tr align="left" valign="top">
<td width="115" align="right" valign="top"><b>May 22 2006:</b></td>
<td width="*"><a href="http://www.sisd.com/pipermail/freeside-users/2006-May/005134.html" target="_blank" id="teal">1.5.8
released</a></td>
</tr>
<tr align="left" valign="top">
<td width="115" align="right" valign="top"><b>May 21 2006:</b></td>
<td width="*">Web demo and documentation updated to 1.7.0</td>
</tr>
<tr align="left" valign="top">
<td width="115" align="right" valign="top"><b>May 16-18 2006:</b></td>
<td width="*">Exhibited at <a href="http://www.ispcon.com/Spring2006/" target="_blank" id="teal">ISPCON</a>,
booth 110-F</td>
</tr>
<tr align="left" valign="top">
<td width="115" align="right" valign="top"><b>Apr 28 2006:</b></td>
<td width="*"><a href="products.html" target="_self" id="teal">Preinstalled
appliances</a> now available!</td>
</tr>
</table></td>
<td width="9" height="*" bgcolor="#A5A3A3"> </td>
</tr>
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<td width="9" height="18" align="right" valign="top"><img src="imgs/bk/corners/grey.gif" width="21" height="22"></td>
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</tr>
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</td>
<td width="3" rowspan="3" align="left" valign="top" background="imgs/bk/grblkline.gif"> </td>
<td width="*" rowspan="3" align="left" valign="top"> <h4>It Slices, It Dices,
It's OPEN SOURCE!</h4>
<p>Freesid1e's open source licensing frees you from licensing costs, proprietary
databases and black-box applications. <a href="webdemo.html">SEE FOR YOUR
SELF</a> why hundreds of companies have come to rely upon the Freeside
software for their automation needs.<br>
<br>
For complete, easy deployment and maintenance, Freeside is available on
a variety of server appliances. <a href="services.html">Remote installation
service</a> is also available.<br>
<br>
<b>Freeside's 100% web-based</b> user interface requires no
client installation of any kind. Comprehensive customer <b></b>self-care
and reseller interfaces empower your customers and resellers, and reduce
your staffing costs.<b></b><b></b></p>
<h4><b></b><b><a href="webdemo.html"><img src="imgs/screen3.gif" alt="web demo" border="0" align="right" class="rightFloat"></a></b>BILLING</h4>
<ul>
<li> Flexible pricing and rating plans including anniversary billing,
pro-rating, usage based billing and more. Plug-in system allows easy
addition of new pricing plans. </li>
<li> VoIP rating and billing, including DID inventory, rate plans, free
minutes, caps, and 800# billing.</li>
<li> Real-time credit card and electronic check processing with all major
processing gateways. Email, fax, printed and online invoicing</div> </li>
</ul>
<h4>TICKETING</h4>
<ul>
<li> Complete, integrated trouble ticketing system included, based on
Request Tracker from Best Practical Solutions </li>
<li> Auto-responds to customer email, assigns a ticket number and allows
your staff to track requests collaboratively </li>
<li> Multiple queues, custom fields, templates, ticket associations, templates,
customizable workflow, and more. </li>
</ul>
<h4>CUSTOMER SERVICE</h4>
<ul>
<li>Online signup page with immediate credit card authorization and provisioning.</li>
<li>Customer self-care including invoice viewing, one-time and recurring
payments, adding and removing services, and password changes. </li>
<li>Simple API available to write your own self-service pages or applications.</li>
</ul>
<h4>RESELLERS</h4>
<ul>
<li>Unlimited resellers with branded invoices, individual pricing and
payment gateways.</li>
<li>Virtualized reseller access allows resellers access to only their
own customers.</li>
<li>Flexible, fine-grained access control<br>
</li>
</ul></td>
</tr>
<tr>
<td width="420" height="120" align="center" valign="middle" bgcolor="#BEBDBD"><img src="imgs/freedom.gif" alt=" ">
</td>
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<table width="100%" border="0" cellpadding="10">
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<td width="384" bgcolor="#BEBDBD"><br>
<h4>Freeside offers business solutions:</h4>
<p><b>Billing and ticketing server appliances: </b>A <a href="products.html">complete
solution</a> including hardware, software and support starting at
$2950 shipped!<br>
<br>
<b>Installation services:</b> There is a solution for every level
of expertise and or budget. Work with our represenatives to make
your business go with ease.<br>
<br>
<b>On-site training: </b>We will happily come to you. If it is more
convient and more worth your time and money for us to train you
on site we offer that option.<br>
<br>
<b>Support</b> is very important. Who wants to be left in the dark
with no-one to turn to in a time of need. Not with Freeside though,
we offer options for your needs. <a href="support.html" target="_self">Check
them out!</a><br>
<br>
<b>Customization:</b> Is Freeside missing a feature crucial to you?
Customizations and extensions to the software are quoted on an individual
basis. Send a detailed description of your needs.</p></td>
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</table>
</td>
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