From 73b4547f1fe51435e0cb667d6988f0e7d5bf76fa Mon Sep 17 00:00:00 2001
From: ivan <ivan>
Date: Wed, 11 Jan 2012 08:53:50 +0000
Subject: work on index and service pages

---
 services.html | 60 +++++++++++++++++++++++++++++++++++------------------------
 1 file changed, 36 insertions(+), 24 deletions(-)

(limited to 'services.html')

diff --git a/services.html b/services.html
index fa90d5e..5afd4cd 100644
--- a/services.html
+++ b/services.html
@@ -27,8 +27,16 @@
     <tr> 
       <td align="left" valign="top">
 
-<p>
-Prefer your own hardware?  Implementation services include complete installation and configuration the Freeside billing software and integrated Request Tracker ticketing system, integration with your credit card and/or ACH gateway, setup of the signup and self-service interfaces, integration with your public servers for provisioning of items such as phone numbers, RADIUS accounts, etc., and support bringing the software live into production.</p>
+<p>All implementation services include:</p>
+            <ul class="indented">
+              <li>Installation and configuration the Freeside billing software, including the integrated ticketing and network monitoring
+              <li>Installation and skinning of the customer signup and self-service portal
+              <li>Integration with your credit card and/or E-check processor
+              <li>For ISPs, server provisioning for RADIUS accounts, mailboxes, etc.
+              <li>For VoIP providers, import of rate tables and CDRs, and switch provisioning for phone numbers and PBX tenants
+              <li>Remote training session
+              <li>Support through bringing the software live and into production
+            </ul>
 
           <p><b>Basic implementation service</b> - <b class="h6">$2450</b><br>
             Basic implementation service includes three months of support.
@@ -52,6 +60,8 @@ Prefer your own hardware?  Implementation services include complete installation
             <br>
           </p>
 
+          <p>Looking for these implementation services including hardware?  See our <a href="products.html">products</a>.</p>
+
       </td>
     </tr>
   </table>
@@ -74,7 +84,8 @@ Prefer your own hardware?  Implementation services include complete installation
             of the advanced, open-source FreeRADIUS RADIUS server, as well as 
             migration from your previous RADIUS configuration.</p>
           <p>
-            <b>Legacy data import from QuickBooks or Rodopi</b> - (est.) <b class="h6">$2950</b>, or<br>
+            <b>Legacy data import from BillMax</b> - (est.) <b class="h6">$2950</b><br>
+            <b>Legacy data import from Platypus</b> - (est.) <b class="h6">$2950</b><br>
             <b>Legacy data import from any other 
             system</b> - (est.) <b class="h6">$3900</b><br>
           Service includes writing custom import scripts to migrate your legacy data, refind by
@@ -97,42 +108,43 @@ Prefer your own hardware?  Implementation services include complete installation
       <td align="left" valign="top">
             <p>All support contracts include:</p>
             <ul class="indented">
-              <li>Quarterly upgrades.
+              <li>Quarterly upgrades
 <!--              <li>Offsite backup (optional).-->
-              <li>Temporary replacement server available
-              <li>24/7 emergency support via telephone or pager.
+<!--              <li>Temporary replacement server available -->
+              <li>24/7 emergency support via telephone or pager
+              <li><a href="http://cardfortress.com/">CardFortress</a> offsite credit card storage for PCI compliance (optional)
             </ul>
             <p><b>Bronze</b> - <b class="h6">$195/month</b> - Email support and upgrades
             <ul class="indented">
-              <li>Non-emergency support via email.
-              <li>10% discount on additional consulting or customization work.
+              <li>Non-emergency support via email
+              <li>10% discount on additional consulting or customization work
             </ul>
             <p><b>Silver</b> - <b class="h6">$395/month</b> - Email, IM and phone support with minor customizations
             <ul class="indented">
-              <li>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific).
-              <li>3 hours/month of customizations.
-              <li>20% discount on additional consulting or customization work.
+              <li>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific)
+              <li>3 hours/month of customizations
+              <li>20% discount on additional consulting or customization work
             </ul>
             <p><b>Gold</b> - <b class="h6">$800/month</b> - Unlimited email, IM and phone support, direct developer access and significant customizations
             <ul class="indented">
-              <li>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific).
-              <li>Direct access to all company developers and staff.
-              <li>10 hours/month of customizations.
-              <li>30% discount on additional consulting or customization work.
+              <li>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific)
+              <li>Direct access to all company developers and staff
+              <li>10 hours/month of customizations
+              <li>30% discount on additional consulting or customization work
             </ul>
             <p><b>Platinum</b> - <b class="h6">$1600/month</b> - Sponsorship and unlimited support, direct developer access and substantial customizations<br>
             <ul class="indented">
-              <li>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific).
-              <li>Direct access to all company developers and staff.
-              <li>24 hours/month of customizations.
-              <li>40% discount on additional consulting or customization work.
+              <li>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific)
+              <li>Direct access to all company developers and staff
+              <li>24 hours/month of customizations
+              <li>40% discount on additional consulting or customization work
             </ul>
             <p><b>Diamond</b> - <b class="h6">$3200/month</b> - Sponsorship and unlimited support, direct developer access and major customizations<br>
             <ul class="indented">
-              <li>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific).
-              <li>Direct access to all company developers and staff.
-              <li>52 hours/month of customizations.
-              <li>50% discount on additional consulting or customization work.
+              <li>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific)
+              <li>Direct access to all company developers and staff
+              <li>52 hours/month of customizations
+              <li>50% discount on additional consulting or customization work
             </ul>
         </td>
     </tr>
@@ -176,7 +188,7 @@ Prefer your own hardware?  Implementation services include complete installation
     </tr>
     <tr> 
       <td align="left" valign="top">
-          <p>Customizations and extensions to the software are quoted on an 
+          <p>Customizations and extensions to the software can be quoted on an 
             individual basis. Is Freeside missing a feature crucial to you?  Contact us to discuss your needs.</b></p>
         </td>
     </tr>
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