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Diffstat (limited to 'services.html')
| -rw-r--r-- | services.html | 42 |
1 files changed, 17 insertions, 25 deletions
diff --git a/services.html b/services.html index f472063..6e7f7ee 100644 --- a/services.html +++ b/services.html @@ -27,8 +27,8 @@ <tr> <td align="left" valign="top"> - <p><b>Freeside and RT Installation service</b> - <b class="h6">$2000</b><br> - Prefer your own hardware? This service includes complete installation and configuration the Freeside billing software and integrated Request Tracker ticketing system, integration with your credit card and/or ACH gateway, setup of the signup and self-service interfaces, integration with your public servers for provisioning of mailboxes, RADIUS, etc., and support through bringing the software live into a full production state and the first two months of usage. + <p><b>Freeside implementation service</b> - <b class="h6">$2450</b><br> + Prefer your own hardware? This service includes complete installation and configuration the Freeside billing software and integrated Request Tracker ticketing system, integration with your credit card and/or ACH gateway, setup of the signup and self-service interfaces, integration with your public servers for provisioning of mailboxes, RADIUS, etc., and support through bringing the software live into a full production state and the first three months of usage. <br> </p> @@ -49,25 +49,17 @@ <tr> <td align="left" valign="top"> - <p><b>Installation of FreeRADIUS server with MySQL or PostgreSQL backend</b> - <b class="h6">$750</b><br> + <p><b>Installation of FreeRADIUS server with MySQL or PostgreSQL backend</b> - <b class="h6">$900</b><br> This service include complete installation, configuration, and integration of the advanced, open-source FreeRADIUS RADIUS server, as well as migration from your previous RADIUS configuration.</p> <p> - <b>Complete mail server (including migration from current mail server) - </b><b class="h6">$2500</b>, or<br> - <b>Complete mail server (new ISPs - no migration)</b> - <b class="h6">$1750</b><br> - This service includes installation and configuration of a complete mail server - solution, including SMTP, POP/IMAP (with SSL support), webmail, virus - filtering, user-configurable spam filtering, virtual domain capability, - Freeside integration and migration from your current mail server. - Typical timeframe is two weeks.<br> - <br> - <b>Legacy data import from QuickBooks or Rodopi</b> - (est.) <b class="h6">$2500</b>, or<br> + <b>Legacy data import from QuickBooks or Rodopi</b> - (est.) <b class="h6">$2950</b>, or<br> <b>Legacy data import from any other - system</b> - (est.) <b class="h6">$3000</b><br> - Service includes writing a custom script to import your legacy data and running - test billings concurrently with your live billing to ensure trouble-free - cut-over. </P> + system</b> - (est.) <b class="h6">$3900</b><br> + Service includes writing custom import scripts to migrate your legacy data, refind by + test billing runs concurrently with your live billing to ensure trouble-free + cut-over.</P> </td> </tr> </table> @@ -86,16 +78,16 @@ <p>All support contracts include:</p> <ul class="indented"> <li>Quarterly upgrades. - <li>Optional offsite backup. - <li>Hotfixes for any critical bugs in the Freeside software itself. + <li>Offsite backup (optional). + <li>Temporary replacement server available <li>24/7 emergency support via telephone or pager. </ul> - <p><b>Bronze</b> - <b class="h6">$150/month</b> - Email support and upgrades + <p><b>Bronze</b> - <b class="h6">$195/month</b> - Email support and upgrades <ul class="indented"> <li>Non-emergency support via email. <li>10% discount on additional consulting or customization work. </ul> - <p><b>Silver</b> - <b class="h6">$300/month</b> - Email, IM and phone support with minor customizations + <p><b>Silver</b> - <b class="h6">$395/month</b> - Email, IM and phone support with minor customizations <ul class="indented"> <li>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific). <li>2 hours/month of customizations. @@ -105,21 +97,21 @@ <ul class="indented"> <li>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific). <li>Direct access to all company developers and staff. - <li>12 hours/month of customizations. + <li>10 hours/month of customizations. <li>30% discount on additional consulting or customization work. </ul> <p><b>Platinum</b> - <b class="h6">$1600/month</b> - Sponsorship and unlimited support, direct developer access and substantial customizations<br> <ul class="indented"> <li>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific). <li>Direct access to all company developers and staff. - <li>28 hours/month of customizations. + <li>24 hours/month of customizations. <li>40% discount on additional consulting or customization work. </ul> <p><b>Diamond</b> - <b class="h6">$3200/month</b> - Sponsorship and unlimited support, direct developer access and major customizations<br> <ul class="indented"> <li>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific). <li>Direct access to all company developers and staff. - <li>60 hours/month of customizations. + <li>50 hours/month of customizations. <li>50% discount on additional consulting or customization work. </ul> </td> @@ -139,11 +131,11 @@ </tr> <tr> <td align="left" valign="top"> - <p><b>One day on-site training</b> - <b class="h6">$2000</b><br> + <p><b>One day on-site training</b> - <b class="h6">$2450</b><br> Half-day course for your sales and support representatives; time spent as-needed with system administrators and bookkeeper/collections folks.<br> <br> - <b>Three day on-site visit (two days training, one day live cutover)</b> - <b class="h6">$3200</b><br> + <b>Three day on-site visit (two days training, one day live cutover)</b> - <b class="h6">$3900</b><br> Typical training sessions consist of a half-day course for your system administrators, a half-day course for your bookkeeper/collections folks, and a full day course (or two half-day courses) for your sales |