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<& /Elements/Header, Title => "Ticket #".$Ticket->Id ." Jumbo update: ".$Ticket->Subject &>
<& /Ticket/Elements/Tabs, Ticket => $Ticket , current_tab => "Ticket/ModifyAll.html?id=".$Ticket->Id &>
<& /Elements/ListActions, actions => \@results &>
<FORM METHOD=POST ACTION="ModifyAll.html" ENCTYPE="multipart/form-data">
<INPUT TYPE=HIDDEN NAME=id VALUE="<%$Ticket->Id%>">
<& /Elements/TitleBoxStart, title => 'Modify ticket #'.$Ticket->Id, color=> "#993333", width => "100%" &>
<& Elements/EditBasics, TicketObj => $Ticket &>
<& /Elements/TitleBoxEnd &>
<BR>
<& /Elements/TitleBoxStart, title => 'Dates', width => "100%", color => "#663366" &>
<& Elements/EditDates, TicketObj => $Ticket &>
<& /Elements/TitleBoxEnd &>
<BR>
<& /Elements/TitleBoxStart, title => 'Keywords', color =>"#993333"&>
<& Elements/EditKeywordSelects, TicketObj=>$Ticket &>
<& /Elements/TitleBoxEnd &>
<BR>
<& /Elements/TitleBoxStart, title => 'People',width => "100%", color=> "#333399" &>
<& Elements/EditPeople, Ticket => $Ticket, UserField => $UserField, UserString => $UserString, UserOp => $UserOp &>
<& /Elements/TitleBoxEnd &>
<BR>
<& /Elements/TitleBoxStart, title => 'Relationships', color => "#336633"&>
<& Elements/EditLinks, Ticket => $Ticket &>
<& /Elements/TitleBoxEnd &>
<BR>
<& /Elements/TitleBoxStart, title => 'Update ticket' &>
<hr>
Update Type: <select name="UpdateType">
% if ($CanComment) {
<option value="private" >Comments (Not sent to requestors)</option>
% }
% if ($CanRespond) {
<option value="response">Response to requestors</option>
% }
</select>
<br>
Subject: <input name="UpdateSubject" size=60 value=""> <br>
Attach: <input name="UpdateAttachment" type=file> <br>
<& /Elements/MessageBox, Name=>"UpdateContent", QuoteTransaction=>$ARGS{QuoteTransaction} &>
<& /Elements/TitleBoxEnd &>
<& /Elements/Submit, Label => 'Save Changes', Caption => "If you've updated anything above, be sure to", color => "#333399" &>
</form>
<%INIT>
my $Ticket = LoadTicket($id);
my $CanRespond = 0;
my $CanComment = 0;
$CanRespond = 1 if ( $Ticket->CurrentUserHasRight('ReplyToTicket') or
$Ticket->CurrentUserHasRight('ModifyTicket') );
$CanComment = 1 if ( $Ticket->CurrentUserHasRight('CommentOnTicket') or
$Ticket->CurrentUserHasRight('ModifyTicket') );
my (@wresults, @results, @okresults, @dresults, @lresults);
unless ($OnlySearchForPeople) {
@wresults = ProcessTicketWatchers( TicketObj => $Ticket, ARGSRef => \%ARGS);
@results = ProcessTicketBasics( TicketObj => $Ticket, ARGSRef => \%ARGS);
@okresults = ProcessTicketObjectKeywords(TicketObj => $Ticket, ARGSRef => \%ARGS);
@dresults = ProcessTicketDates( TicketObj => $Ticket, ARGSRef => \%ARGS);
@lresults = ProcessTicketLinks( TicketObj => $Ticket, ARGSRef => \%ARGS);
$ARGS{'UpdateContent'} =~ s/\r\n/\n/g;
if ($ARGS{'UpdateContent'} &&
$ARGS{'UpdateContent'} ne '' &&
$ARGS{'UpdateContent'} ne "-- \n" .
$session{'CurrentUser'}->UserObj->Signature
) {
ProcessUpdateMessage(TicketObj => $Ticket,
ARGSRef=>\%ARGS,
Actions=>\@results);
}
}
push @results, @wresults;
push @results, @dresults;
push @results, @lresults;
push @results, @okresults;
# If they've gone and moved the ticket to somewhere they can't see, etc...
# TODO: display the results, even if we can't display the ticket.
unless ($Ticket->CurrentUserHasRight('ShowTicket')) {
Abort("No permission to view ticket");
}
</%INIT>
<%ARGS>
$OnlySearchForPeople => undef
$UserField => undef
$UserOp => undef
$UserString => undef
$id => undef
</%ARGS>
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