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%# Copyright (c) 2004 Ivan Kohler <ivan-rt@420.am>
%#
%# This work is made available to you under the terms of Version 2 of
%# the GNU General Public License. A copy of that license should have
%# been provided with this software, but in any event can be snarfed
%# from www.gnu.org.
%#
%# This work is distributed in the hope that it will be useful, but
%# WITHOUT ANY WARRANTY; without even the implied warranty of
%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
%# General Public License for more details.
<%doc>
Provides resolver objects (RT::URI::freeside) for customer/service links
to a specified ticket.
Do this:
%hash = $m->comp('Customers', Ticket => $ticket);
%hash contains four elements:
- "custnums", an arrayref of customer numbers that are linked to the ticket,
in order.
- "cust_main", a hashref of custnum => customer object, for each custnum.
- "cust_linked", a hashref of custnum => boolean flag. If the flag is true,
then the customer is _explicitly_ linked (i.e. there is a
'freeside://freeside/cust_main/' record in the Links table). Otherwise,
the customer link is implied by a service link but doesn't exist in its
own right.
- "cust_svc", a hashref of custnum => an arrayref of service objects that
are linked to the ticket and belong to that customer.
</%doc>
<%init>
my @custnums;
my %cust_main;
my %cust_svc;
my %cust_linked;
my $customers = $Ticket->Customers;
# ensure each customer is displayed only once
while (my $link = $customers->Next) {
my $uri = $link->Target;
if ( $uri =~ /cust_main\/(\d+)/ ) {
$cust_main{$1} = $link->TargetURI->Resolver;
$cust_linked{$1} = 1;
} elsif ( $uri =~ /cust_svc\/(\d+)/ ) {
my $svc = $link->TargetURI->Resolver;
my $cust = $svc->CustomerResolver;
if ( $cust ) {
my $custnum = $cust->{fspkey};
$cust_main{$custnum} ||= $cust if $cust;
$cust_svc{$custnum} ||= [];
push @{$cust_svc{$custnum}}, $svc if $svc;
}
}
}
@custnums = sort { $a <=> $b } keys %cust_main;
return (
'custnums' => \@custnums,
'cust_main' => \%cust_main,
'cust_svc' => \%cust_svc,
'cust_linked' => \%cust_linked,
);
</%init>
<%ARGS>
$Ticket => undef
</%ARGS>
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