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|
%# BEGIN BPS TAGGED BLOCK {{{
%#
%# COPYRIGHT:
%#
%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
%# <jesse@bestpractical.com>
%#
%# (Except where explicitly superseded by other copyright notices)
%#
%#
%# LICENSE:
%#
%# This work is made available to you under the terms of Version 2 of
%# the GNU General Public License. A copy of that license should have
%# been provided with this software, but in any event can be snarfed
%# from www.gnu.org.
%#
%# This work is distributed in the hope that it will be useful, but
%# WITHOUT ANY WARRANTY; without even the implied warranty of
%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
%# General Public License for more details.
%#
%# You should have received a copy of the GNU General Public License
%# along with this program; if not, write to the Free Software
%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
%# 02110-1301 or visit their web page on the internet at
%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
%#
%#
%# CONTRIBUTION SUBMISSION POLICY:
%#
%# (The following paragraph is not intended to limit the rights granted
%# to you to modify and distribute this software under the terms of
%# the GNU General Public License and is only of importance to you if
%# you choose to contribute your changes and enhancements to the
%# community by submitting them to Best Practical Solutions, LLC.)
%#
%# By intentionally submitting any modifications, corrections or
%# derivatives to this work, or any other work intended for use with
%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
%# you are the copyright holder for those contributions and you grant
%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
%# royalty-free, perpetual, license to use, copy, create derivative
%# works based on those contributions, and sublicense and distribute
%# those contributions and any derivatives thereof.
%#
%# END BPS TAGGED BLOCK }}}
<& /Elements/Header, Title => $title &>
<& /Ticket/Elements/Tabs,
current_tab => "Search/Bulk.html",
Title => $title,
Format => $ARGS{'Format'}, # we don't want the locally modified one
Query => $Query,
Rows => $Rows,
OrderBy => $OrderBy,
Order => $Order,
SavedSearchId => $SavedSearchId,
SavedChartSearchId => $SavedChartSearchId,
&>
<& /Elements/ListActions, actions => \@results &>
<form method="post" action="<% RT->Config->Get('WebPath') %>/Search/Bulk.html" enctype="multipart/form-data">
% foreach my $var qw(Query Format OrderBy Order Rows Page SavedChartSearchId) {
<input type="hidden" class="hidden" name="<%$var%>" value="<%$ARGS{$var} || ''%>" />
%}
<& /Elements/CollectionList,
Query => $Query,
DisplayFormat => $Format,
Format => $ARGS{'Format'},
Verbatim => 1,
AllowSorting => 1,
OrderBy => $OrderBy,
Order => $Order,
Rows => $Rows,
Page => $Page,
BaseURL => RT->Config->Get('WebPath')."/Search/Bulk.html?",
Class => 'RT::Tickets'
&>
% $m->callback(CallbackName => 'AfterTicketList', ARGSRef => \%ARGS);
<hr />
<& /Elements/Submit, Label => loc('Update'), CheckAll => 1, ClearAll => 1 &>
<br />
<&|/Widgets/TitleBox, title => $title &>
<table>
<tr>
<td valign="top">
<table>
<tr><td class="label"> <&|/l&>Make Owner</&>: </td>
<td class="value"> <& /Elements/SelectOwner, Name => "Owner" &> (<input type="checkbox" class="checkbox" name="ForceOwnerChange" /> <&|/l&>Force change</&>) </td></tr>
<tr><td class="label"> <&|/l&>Add Requestor</&>: </td>
<td class="value"> <input name="AddRequestor" size="20" /> </td></tr>
<tr><td class="label"> <&|/l&>Remove Requestor</&>: </td>
<td class="value"> <input name="DeleteRequestor" size="20" /> </td></tr>
<tr><td class="label"> <&|/l&>Add Cc</&>: </td>
<td class="value"> <input name="AddCc" size="20" /> </td></tr>
<tr><td class="label"> <&|/l&>Remove Cc</&>: </td>
<td class="value"> <input name="DeleteCc" size="20" /> </td></tr>
<tr><td class="label"> <&|/l&>Add AdminCc</&>: </td>
<td class="value"> <input name="AddAdminCc" size="20" /> </td></tr>
<tr><td class="label"> <&|/l&>Remove AdminCc</&>: </td>
<td class="value"> <input name="DeleteAdminCc" size="20" /> </td></tr>
</table>
</td>
<td valign="top">
<table>
<tr><td class="label"> <&|/l&>Make subject</&>: </td>
<td class="value"> <input name="Subject" size="20" /> </td></tr>
<tr><td class="label"> <&|/l&>Make priority</&>: </td>
<td class="value"> <& /Elements/SelectPriority, Name => "Priority" &> </td></tr>
<tr><td class="label"> <&|/l&>Make queue</&>: </td>
<td class="value"> <& /Elements/SelectQueue, Name => "Queue" &> </td></tr>
<tr><td class="label"> <&|/l&>Make Status</&>: </td>
<td class="value"> <& /Elements/SelectStatus, Name => "Status" &> </td></tr>
<tr><td class="label"> <&|/l&>Make date Starts</&>: </td>
<td class="value"> <& /Elements/SelectDate, Name => "Starts_Date", ShowTime => 0, Default => '' &> </td></tr>
<tr><td class="label"> <&|/l&>Make date Started</&>: </td>
<td class="value"> <& /Elements/SelectDate, Name => "Started_Date", ShowTime => 0, Default => '' &> </td></tr>
<tr><td class="label"> <&|/l&>Make date Told</&>: </td>
<td class="value"> <& /Elements/SelectDate, Name => "Told_Date", ShowTime => 0, Default => '' &> </td></tr>
<tr><td class="label"> <&|/l&>Make date Due</&>: </td>
<td class="value"> <& /Elements/SelectDate, Name => "Due_Date", ShowTime => 0, Default => '' &> </td></tr>
<tr><td class="label"> <&|/l&>Make date Resolved</&>: </td>
<td class="value"> <& /Elements/SelectDate, Name => "Resolved_Date", ShowTime => 0, Default => '' &> </td></tr>
</table>
</td>
</tr>
</table>
</&>
<&| /Widgets/TitleBox, title => loc('Add comments or replies to selected tickets') &>
<table>
<tr><td align="right"><&|/l&>Update Type</&>:</td>
<td><select name="UpdateType">
<option value="private" ><&|/l&>Comments (not sent to requestors)</&></option>
<option value="response" ><&|/l&>Reply to requestors</&></option>
</select>
</td></tr>
<tr><td align="right"><&|/l&>Subject</&>:</td><td> <input name="UpdateSubject" size="60" value="" /></td></tr>
% while (my $CF = $TxnCFs->Next()) {
<tr>
<td align="right"><% $CF->Name %>:</td>
<td><& /Elements/EditCustomField,
CustomField => $CF,
NamePrefix => "Object-RT::Transaction--CustomField-"
&><em><% $CF->FriendlyType %></em></td>
</td></tr>
% } # end if while
% if (exists $session{'Attachments'}) {
<tr><td><&|/l&>Attached file</&>:</td>
<td>
<&|/l&>Check box to delete</&><br />
% foreach my $attach_name (keys %{$session{'Attachments'}}) {
<input type="checkbox" class="checkbox" name="DeleteAttach-<%$attach_name%>" value="1" /><%$attach_name%><br />
% } # end of foreach
</td>
</tr>
% } # end of if
<tr><td align="right"><&|/l&>Attach</&>:</td><td><input name="Attach" type="file" />
<input type="submit" class="button" name="AddMoreAttach" value="<&|/l&>Add More Files</&>" />
<input type="hidden" class="hidden" name="UpdateAttach" value="1" /></td></tr>
<tr><td class="labeltop"><&|/l&>Message</&>:</td><td>
%# Currently, bulk update always starts with Comment not Reply selected, so we check this unconditionally
% my $IncludeSignature = RT->Config->Get('MessageBoxIncludeSignatureOnComment');
<& /Elements/MessageBox, Name => "UpdateContent", IncludeSignature => $IncludeSignature &>
</td></tr>
</table>
</&>
<%perl>
my $cfs = RT::CustomFields->new($session{'CurrentUser'});
$cfs->LimitToGlobal();
$cfs->LimitToQueue($_) for keys %$seen_queues;
</%perl>
% if ($cfs->Count) {
<&|/Widgets/TitleBox, title => loc('Edit Custom Fields'), color => "#336633"&>
<table>
<tr>
<th><&|/l&>Name</&></th>
<th><&|/l&>Add values</&></th>
<th><&|/l&>Delete values</&></th>
</tr>
% while (my $cf = $cfs->Next()) {
<tr>
<td class="label"><% loc($cf->Name) %><br />
<em>(<%$cf->FriendlyType%>)</em></td>
% my $rows = 5;
% my @add = (NamePrefix => 'Bulk-Add-CustomField-', CustomField => $cf, Rows => $rows, Multiple => ($cf->MaxValues ==1 ? 0 : 1) , Cols => 25);
% my @del = (NamePrefix => 'Bulk-Delete-CustomField-', CustomField => $cf, Rows => $rows, Multiple => 1, Cols => 25);
% if ($cf->Type eq 'Select') {
<td><& /Elements/EditCustomFieldSelect, @add &></td>
<td><& /Elements/EditCustomFieldSelect, @del &></td>
% } elsif ($cf->Type eq 'Combobox') {
<td><& /Elements/EditCustomFieldCombobox, @add &></td>
<td><& /Elements/EditCustomFieldCombobox, @del &></td>
% } elsif ($cf->Type eq 'Freeform') {
<td><& /Elements/EditCustomFieldFreeform, @add &></td>
<td><& /Elements/EditCustomFieldFreeform, @del &></td>
% } elsif ($cf->Type eq 'Text') {
<td><& /Elements/EditCustomFieldText, @add &></td>
<td> </td>
% } else {
% $RT::Logger->crit("Unknown CustomField type: " . $cf->Type);
% }
</tr>
% }
</table>
</&>
% }
<&|/Widgets/TitleBox, title => loc('Edit Links'), color => "#336633"&>
<em><&|/l&>Enter tickets or URIs to link tickets to. Separate multiple entries with spaces.</&></em><br />
<& /Ticket/Elements/BulkLinks, Tickets => $Tickets &>
</&>
<& /Elements/Submit, Label => loc('Update') &>
</form>
<%INIT>
unless ( defined $Rows ) {
$Rows = $RowsPerPage;
$ARGS{Rows} = $RowsPerPage;
}
my $title = loc("Update multiple tickets");
# Iterate through the ARGS hash and remove anything with a null value.
map ( $ARGS{$_} =~ /^$/ && ( delete $ARGS{$_} ), keys %ARGS );
my (@results);
# {{{ deal with deleting uploaded attachments
foreach my $key (keys %ARGS) {
if ($key =~ m/^DeleteAttach-(.+)$/) {
delete $session{'Attachments'}{$1};
}
$session{'Attachments'} = { %{$session{'Attachments'} || {}} };
}
# }}}
# {{{ store the uploaded attachment in session
if ($ARGS{'Attach'}) { # attachment?
my $attachment = MakeMIMEEntity(
AttachmentFieldName => 'Attach'
);
my $file_path = Encode::decode_utf8("$ARGS{'Attach'}");
$session{'Attachments'} = {
%{$session{'Attachments'} || {}},
$file_path => $attachment,
};
}
# }}}
# delete temporary storage entry to make WebUI clean
unless (keys %{$session{'Attachments'}} and $ARGS{'UpdateAttach'}) {
delete $session{'Attachments'};
}
# }}}
$Page ||= 1;
$Format ||= RT->Config->Get('DefaultSearchResultFormat');
# inject _CHECKBOX to the first field.
$Format =~ s/'?([^']+)'?,/'___CHECKBOX__$1',/;
my $Tickets = RT::Tickets->new( $session{'CurrentUser'} );
$Tickets->FromSQL($Query);
if ( $OrderBy =~ /\|/ ) {
# Multiple Sorts
my @OrderBy = split /\|/, $OrderBy;
my @Order = split /\|/, $Order;
$Tickets->OrderByCols(
map { { FIELD => $OrderBy[$_], ORDER => $Order[$_] } }
( 0 .. $#OrderBy ) );
}
else {
$Tickets->OrderBy( FIELD => $OrderBy, ORDER => $Order );
}
$Tickets->RowsPerPage($Rows) if ($Rows);
$Tickets->GotoPage( $Page - 1 ); # SB uses page 0 as the first page
Abort( loc("No search to operate on.") ) unless ($Tickets);
# build up a list of all custom fields for tickets that we're displaying, so
# we can display sane edit widgets.
my $fields = {};
my $seen_queues = {};
while ( my $ticket = $Tickets->Next ) {
next if $seen_queues->{ $ticket->Queue }++;
my $custom_fields = $ticket->CustomFields;
while ( my $field = $custom_fields->Next ) {
$fields->{ $field->id } = $field;
}
}
#Iterate through each ticket we've been handed
my @linkresults;
my %queues;
$Tickets->RedoSearch();
# pull out the labels for any custom fields we want to update
my $cf_del_keys;
@$cf_del_keys = grep { /^Bulk-Delete-CustomField/ } keys %ARGS;
my $cf_add_keys;
@$cf_add_keys = grep { /^Bulk-Add-CustomField/ } keys %ARGS;
unless ( $ARGS{'AddMoreAttach'} ) {
# Add session attachments if any to be processed by ProcessUpdateMessage
$ARGS{'UpdateAttachments'} = $session{'Attachments'} if ( $session{'Attachments'} );
while ( my $Ticket = $Tickets->Next ) {
next unless ( $ARGS{ "UpdateTicket" . $Ticket->Id } );
#Update the links
$ARGS{'id'} = $Ticket->id;
$queues{ $Ticket->QueueObj->Id }++;
my @updateresults = ProcessUpdateMessage(
TicketObj => $Ticket,
ARGSRef => \%ARGS,
);
#Update the basics.
my @basicresults =
ProcessTicketBasics( TicketObj => $Ticket, ARGSRef => \%ARGS );
my @dateresults =
ProcessTicketDates( TicketObj => $Ticket, ARGSRef => \%ARGS );
#Update the watchers
my @watchresults =
ProcessTicketWatchers( TicketObj => $Ticket, ARGSRef => \%ARGS );
foreach my $type qw(MergeInto DependsOn MemberOf RefersTo) {
$ARGS{ $Ticket->id . "-" . $type } = $ARGS{"Ticket-$type"};
$ARGS{ $type . "-" . $Ticket->id } = $ARGS{"$type-Ticket"};
}
@linkresults =
ProcessTicketLinks( TicketObj => $Ticket, ARGSRef => \%ARGS );
foreach my $type qw(MergeInto DependsOn MemberOf RefersTo) {
delete $ARGS{ $type . "-" . $Ticket->id };
delete $ARGS{ $Ticket->id . "-" . $type };
}
my @cfresults;
foreach my $list ( $cf_add_keys, $cf_del_keys ) {
next unless $list->[0];
my $op;
if ( $list->[0] =~ /Add/ ) {
$op = 'add';
}
elsif ( $list->[0] =~ /Del/ ) {
$op = 'del';
}
else {
$RT::Logger->crit(
"Got an op that was neither add nor delete. can never happen"
. $list->[0] );
last;
}
foreach my $key (@$list) {
my ( $cfid, $cf );
next if $key =~ /CustomField-(\d+)-Category$/;
if ( $key =~ /CustomField-(\d+)-/ ) {
$cfid = $1;
$cf = RT::CustomField->new( $session{'CurrentUser'} );
$cf->Load($cfid);
}
else {next}
my @values =
ref( $ARGS{$key} ) eq 'ARRAY'
? @{ $ARGS{$key} }
: ( $ARGS{$key} );
map { s/(\r\n|\r)/\n/g; } @values; # fix the newlines
# now break the multiline values into multivalues
@values = map { split( /\n/, $_ ) } @values
unless ( $cf->SingleValue );
my $current_values = $Ticket->CustomFieldValues($cfid);
foreach my $value (@values) {
if ( $op eq 'del' && $current_values->HasEntry($value) ) {
my ( $id, $msg ) = $Ticket->DeleteCustomFieldValue(
Field => $cfid,
Value => $value
);
push @cfresults, $msg;
}
elsif ( $op eq 'add' && !$current_values->HasEntry($value) ) {
my ( $id, $msg ) = $Ticket->AddCustomFieldValue(
Field => $cfid,
Value => $value
);
push @cfresults, $msg;
}
}
}
}
my @tempresults = (
@watchresults, @basicresults, @dateresults,
@updateresults, @linkresults, @cfresults
);
@tempresults =
map { loc( "Ticket [_1]: [_2]", $Ticket->Id, $_ ) } @tempresults;
@results = ( @results, @tempresults );
}
# Cleanup WebUI
delete $session{'Attachments'};
}
my $TxnCFs = RT::CustomFields->new( $session{CurrentUser} );
$TxnCFs->LimitToLookupType( RT::Transaction->CustomFieldLookupType );
$TxnCFs->LimitToGlobalOrObjectId( sort keys %queues );
</%INIT>
<%args>
$Format => undef
$Page => 1
$Rows => undef
$RowsPerPage => undef
$Order => 'ASC'
$OrderBy => 'id'
$Query => undef
$SavedSearchId => undef
$SavedChartSearchId => undef
</%args>
|