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<%doc>
When the user tries to change a ticket's status to "resolved" through
the Update interface, check mandatory fields. If they aren't all set,
redirect to Ticket Basics instead of updating. Note that this will
lose any comments/time/other information the user has entered.
</%doc>
<%init>
my $TicketObj = $ARGS{'Ticket'};
my $ARGSRef = $ARGS{'ARGSRef'};
my $oldStatus = $TicketObj->Status();
my $newStatus = $ARGSRef->{'Status'} || $ARGSRef->{'DefaultStatus'};
if( $oldStatus ne 'resolved' and
$newStatus eq 'resolved' and
$m->comp('/Ticket/Elements/CheckMandatoryFields',
Ticket => $TicketObj
) ) {
$m->clear_buffer;
RT::Interface::Web::Redirect(
RT->Config->Get('WebURL')."Ticket/Modify.html?id=".$TicketObj->Id."&resolve=1"
);
$m->abort;
}
</%init>
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