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# BEGIN LICENSE BLOCK
#
# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
#
# (Except where explictly superceded by other copyright notices)
#
# This work is made available to you under the terms of Version 2 of
# the GNU General Public License. A copy of that license should have
# been provided with this software, but in any event can be snarfed
# from www.gnu.org.
#
# This work is distributed in the hope that it will be useful, but
# WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
# General Public License for more details.
#
# Unless otherwise specified, all modifications, corrections or
# extensions to this work which alter its source code become the
# property of Best Practical Solutions, LLC when submitted for
# inclusion in the work.
#
#
# END LICENSE BLOCK
package RT::Action::Autoreply;
require RT::Action::SendEmail;
use strict;
use vars qw/@ISA/;
@ISA = qw(RT::Action::SendEmail);
# {{{ sub SetRecipients
=head2 SetRecipients
Sets the recipients of this message to this ticket's Requestor.
=cut
sub SetRecipients {
my $self=shift;
push(@{$self->{'To'}}, $self->TicketObj->Requestors->MemberEmailAddresses);
return(1);
}
# }}}
# {{{ sub SetReturnAddress
=head2 SetReturnAddress
Set this message\'s return address to the apropriate queue address
=cut
sub SetReturnAddress {
my $self = shift;
my %args = ( is_comment => 0,
@_
);
my $replyto;
if ($args{'is_comment'}) {
$replyto = $self->TicketObj->QueueObj->CommentAddress ||
$RT::CommentAddress;
}
else {
$replyto = $self->TicketObj->QueueObj->CorrespondAddress ||
$RT::CorrespondAddress;
}
unless ($self->TemplateObj->MIMEObj->head->get('From')) {
my $friendly_name = $self->TicketObj->QueueObj->Description ||
$self->TicketObj->QueueObj->Name;
$friendly_name =~ s/"/\\"/g;
$self->SetHeader('From', "\"$friendly_name\" <$replyto>");
}
unless ($self->TemplateObj->MIMEObj->head->get('Reply-To')) {
$self->SetHeader('Reply-To', "$replyto");
}
}
# }}}
eval "require RT::Action::Autoreply_Vendor";
die $@ if ($@ && $@ !~ qr{^Can't locate RT/Action/Autoreply_Vendor.pm});
eval "require RT::Action::Autoreply_Local";
die $@ if ($@ && $@ !~ qr{^Can't locate RT/Action/Autoreply_Local.pm});
1;
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