rt/docs/design_docs/approval_template


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===Create-Ticket: approval
 {  my $name = "HR";
     my $groups = RT::Groups->new($RT::SystemUser);
   $groups->LimitToUserDefinedGroups();
   $groups->Limit(FIELD => 'Name', OPERATOR => '=', VALUE => "$name");
   $groups->WithMember($TransactionObj->CreatorObj->Id);

   my $groupid = $groups->First->Id;

   my $adminccs = RT::Users->new($RT::SystemUser);
   $adminccs->WhoHaveRight(Right => 'AdminGroup', IncludeSystemRights => undef, IncludeSuperusers => 0, IncludeSubgroupMembers => 0, Object => $groups->First);

    my @admins;
    while (my $admin = $adminccs->Next) {
        push (@admins, $admin->Name); 
    }
 }
 Queue: Approvals
 Type: Approval
 AdminCcs: {join (", ",@admins) }
 Depended-On-By: {$tickets{'TOP'}->Id}
 Refers-To: {$tickets{'TOP'}->Id}
 Due: {time + 86400}
 Content-Type: text/plain
 Content: Your approval is requested for the ticket {%$tickets{'TOP'}->Id}: {$tickets{'TOP'}->Subject}