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|
%
% my( $cust_main ) = @_;
%
% my $conf = new FS::Conf;
% my $num = $conf->config('cust_main-max_tickets') || 10;
%
% my @tickets = ();
% unless ( $conf->config('ticket_system-custom_priority_field') ) {
%
% @tickets =
% @{ FS::TicketSystem->customer_tickets($cust_main->custnum, $num) };
%
% } else {
%
% foreach my $priority (
% $conf->config('ticket_system-custom_priority_field-values'), ''
% ) {
% last if scalar(@tickets) >= $num;
% push @tickets,
% @{ FS::TicketSystem->customer_tickets( $cust_main->custnum,
% $num - scalar(@tickets),
% $priority,
% )
% };
% }
%
% }
%
%
<A NAME="tickets"><FONT SIZE="+2">Tickets</FONT></A>
<BR>
(<A HREF="<% FS::TicketSystem->href_customer_tickets($cust_main->custnum) %>">View <% join('/', FS::TicketSystem->statuses ) %> tickets for this customer</A>)
(<A HREF="<% FS::TicketSystem->href_customer_tickets($cust_main->custnum, { 'statuses' => [ 'resolved' ] } ) %>">View resolved tickets for this customer</A>)
<BR>
(<A HREF="<% FS::TicketSystem->href_new_ticket($cust_main, join(', ', grep { $_ !~ /^(POST|FAX)$/ } $cust_main->invoicing_list ) ) %>">Create new ticket for this customer</A>)
<% include("/elements/table-grid.html") %>
% my $bgcolor1 = '#eeeeee';
% my $bgcolor2 = '#ffffff';
% my $bgcolor = '';
%
<TR>
<TH CLASS="grid" BGCOLOR="#cccccc">#</TH>
<TH CLASS="grid" BGCOLOR="#cccccc">Subject</TH>
<TH CLASS="grid" BGCOLOR="#cccccc">Priority</TH>
<TH CLASS="grid" BGCOLOR="#cccccc">Queue</TH>
<TH CLASS="grid" BGCOLOR="#cccccc">Status</TH>
</TR>
% foreach my $ticket ( @tickets ) {
% my $href = FS::TicketSystem->href_ticket($ticket->{id});
% if ( $bgcolor eq $bgcolor1 ) {
% $bgcolor = $bgcolor2;
% } else {
% $bgcolor = $bgcolor1;
% }
<TR>
<TD CLASS="grid" BGCOLOR="<% $bgcolor %>">
<A HREF=<%$href%>><% $ticket->{id} %></A>
</TD>
<TD CLASS="grid" BGCOLOR="<% $bgcolor %>">
<A HREF=<%$href%>><% $ticket->{subject} %></A>
</TD>
<TD CLASS="grid" BGCOLOR="<% $bgcolor %>">
<% $ticket->{status} %>
</TD>
<TD CLASS="grid" BGCOLOR="<% $bgcolor %>">
<% $ticket->{queue} %>
</TD>
<TD CLASS="grid" BGCOLOR="<% $bgcolor %>">
<% $ticket->{owner} %>
</TD>
<TD ALIGN="right" CLASS="grid" BGCOLOR="<% $bgcolor %>">
<% $ticket->{content}
? $ticket->{content}.' ('.$ticket->{priority}.')'
: $ticket->{priority}
%>
</TD>
</TR>
% }
</TABLE>
<%init>
my( $cust_main ) = @_;
my( @tickets ) = $cust_main->tickets;
my $open_link = FS::TicketSystem->href_customer_tickets($cust_main->custnum);
my $openlabel = join('/', FS::TicketSystem->statuses );
my $res_link = FS::TicketSystem->href_customer_tickets(
$cust_main->custnum,
{ 'statuses' => [ 'resolved' ] }
);
my $new_link = FS::TicketSystem->href_new_ticket(
$cust_main,
join(', ', $cust_main->invoicing_list_emailonly )
);
</%init>
|
