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<% include('elements/search.html',
'title' => 'Time worked',
'name_singular' => 'transaction',
'query' => $query,
'count_query' => $count_query,
'count_addl' => [ $format_seconds_sub, $format_seconds_sub, ],
'header' => [ 'Ticket #',
'Ticket',
'Date',
'Time',
'Applied',
],
'fields' => [ 'ticketid',
sub { encode_entities(shift->get('subject')) },
'created',
sub { my $seconds = shift->get('transaction_time');
&{ $format_seconds_sub }( $seconds );
},
sub { my $seconds = shift->get('support');
&{ $format_seconds_sub }( $seconds );
},
],
'links' => [
$link,
$link,
'',
'',
'',
],
)
%>
<%once>
my $format_seconds_sub = sub {
my $seconds = shift;
#(($seconds < 0) ? '-' : '') . concise(duration($seconds));
(($seconds < 0) ? '-' : '' ). int(abs($seconds)/3600)."h".sprintf("%02d",(abs(
$seconds)%3600)/60)."m";
};
</%once>
<%init>
die "access denied"
unless $FS::CurrentUser::CurrentUser->access_right('List rating data');
#some amount of false laziness w/timeworked.html...
my $transactiontime = "
CASE transactions.type when 'Set'
THEN (to_number(newvalue,'999999')-to_number(oldvalue, '999999')) * 60
ELSE timetaken*60
END
";
my $join = 'JOIN Tickets ON Transactions.ObjectId = Tickets.Id '.
'JOIN Users ON Transactions.Creator = Users.Id '.
'LEFT JOIN acct_rt_transaction '.
' ON Transactions.Id = acct_rt_transaction.transaction_id';
my $where = "
WHERE objecttype='RT::Ticket'
AND ( ( Transactions.Type = 'Set'
AND Transactions.Field = 'TimeWorked'
AND Transactions.NewValue != Transactions.OldValue )
OR ( ( Transactions.Type='Create' OR Transactions.Type='Comment' OR Transactions.Type='Correspond' )
AND Transactions.TimeTaken > 0
)
)
";
#AND transaction_time != 0
#AND $wheretimeleft
my($beginning, $ending) = FS::UI::Web::parse_beginning_ending($cgi);
# TIMESTAMP is Pg-specific... ?
if ( $beginning > 0 ) {
$beginning = "TIMESTAMP '". time2str('%Y-%m-%d %X', $beginning). "'";
$where .= " AND Transactions.Created >= $beginning ";
}
if ( $ending < 4294967295 ) {
$ending = "TIMESTAMP '". time2str('%Y-%m-%d %X', $ending). "'";
$where .= " AND Transactions.Created <= $ending ";
}
if ( $cgi->param('otaker') && $cgi->param('otaker') =~ /^([\w\.\-]+)$/ ) {
$where .= " AND Users.name = '$1' ";
}
if ( $cgi->param('ticketid') =~ /^\s*(\d+)\s*$/ ) {
$where .= " AND Tickets.ID = $1";
}
if ( $cgi->param('svcnum') =~ /^\s*(\d+)\s*$/ ) {
$where .= " AND acct_rt_transaction.svcnum = $1";
}
my $query = {
'select' => "Transactions.*, Tickets.Id AS ticketid, Tickets.Subject, Users.name as otaker, $transactiontime AS transaction_time, acct_rt_transaction.support",
#'table' => 'Transactions',
'table' => 'transactions',
'addl_from' => $join,
'extra_sql' => $where,
'order by' => 'ORDER BY Created',
};
my $count_query =
"SELECT COUNT(*), SUM($transactiontime), SUM(acct_rt_transaction.support) FROM Transactions $join $where";
my $link = [ "${p}rt/Ticket/Display.html?id=", sub { shift->get('ticketid'); } ];
</%init>
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