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<& elements/search.html,
'title' => 'Time worked per-customer summary',
'name_singular' => 'customer',
'query' => $sql_query,
'count_query' => $count_query,
'header' => [ FS::UI::Web::cust_header(
$cgi->param('cust_fields')
),
@extra_headers,
'Support time',
#'Development time',
'Unclassified time',
],
'fields' => [
\&FS::UI::Web::cust_fields,
@extra_fields,
$support_time_sub,
$unclass_time_sub,
],
'color' => [ FS::UI::Web::cust_colors(),
map '', @extra_fields
],
'style' => [ FS::UI::Web::cust_styles(),
map '', @extra_fields
],
'align' => [ FS::UI::Web::cust_aligns(),
map '', @extra_fields
],
'links' => [ ( map { $_ ne 'Cust. Status' ? $link : '' }
FS::UI::Web::cust_header(
$cgi->param('cust_fields')
)
),
map '', @extra_fields
],
&>
<%init>
die "access denied"
unless $FS::CurrentUser::CurrentUser->access_right('List rating data')
;
#false laziness w/cust_main.html (we're really only filtering on status for now)
my %search_hash = ();
#$search_hash{'query'} = $cgi->keywords;
#scalars
my @scalars = qw (
agentnum salesnum status address city county state zip country
invoice_terms
no_censustract with_geocode with_email tax no_tax POST no_POST
custbatch usernum
cancelled_pkgs
cust_fields flattened_pkgs
all_tags
all_pkg_classnums
any_pkg_status
);
for my $param ( @scalars ) {
$search_hash{$param} = scalar( $cgi->param($param) )
if length($cgi->param($param));
}
#lists
for my $param (qw( classnum refnum tagnum pkg_classnum )) {
$search_hash{$param} = [ $cgi->param($param) ];
}
###
# etc
###
my $sql_query = FS::cust_main::Search->search(\%search_hash);
my $count_query = delete($sql_query->{'count_query'});
my @extra_headers = @{ delete($sql_query->{'extra_headers'}) };
my @extra_fields = @{ delete($sql_query->{'extra_fields'}) };
my $link = [ "${p}view/cust_main.cgi?", 'custnum' ];
#eofalse (cust_main.html)
#false laziness / cribbed from search/rt_ticket.html
my $twhere = "
WHERE Transactions.ObjectType = 'RT::Ticket'
"; #AND Transactions.ObjectId = Tickets.Id
my $transaction_time = "
CASE transactions.type when 'Set'
THEN (to_number(newvalue,'999999')-to_number(oldvalue, '999999')) * 60
ELSE timetaken*60
END";
$twhere .= "
AND ( ( Transactions.Type = 'Set'
AND Transactions.Field = 'TimeWorked'
AND Transactions.NewValue != Transactions.OldValue )
OR ( Transactions.Type IN ( 'Create', 'Comment', 'Correspond', 'Touch' )
AND Transactions.TimeTaken > 0
)
)";
my($beginning, $ending) = FS::UI::Web::parse_beginning_ending($cgi);
# TIMESTAMP is Pg-specific... ?
if ( $beginning > 0 ) {
$beginning = "TIMESTAMP '". time2str('%Y-%m-%d %X', $beginning). "'";
$twhere .= " AND Transactions.Created >= $beginning ";
}
if ( $ending < 4294967295 ) {
$ending = "TIMESTAMP '". time2str('%Y-%m-%d %X', $ending). "'";
$twhere .= " AND Transactions.Created <= $ending ";
}
my $transactions = "FROM Transactions $twhere";
#eofalse (rt_ticket.html)
my $support_time_sub = sub {
my $cust_main = shift;
my $sec = 0;
foreach my $ticket ($cust_main->tickets) {
my $TimeType = FS::Record->scalar_sql(
"SELECT Content FROM ObjectCustomFieldValues
JOIN CustomFields
ON (ObjectCustomFieldValues.CustomField = CustomFields.Id)
WHERE CustomFields.Name = 'TimeType'
AND ObjectCustomFieldValues.ObjectType = 'RT::Ticket'
AND ObjectCustomFieldValues.Disabled = 0
AND ObjectId = ". $ticket->{id}
);
next unless $TimeType eq 'support';
$sec += FS::Record->scalar_sql(
"SELECT SUM($transaction_time) $transactions ".
" AND Transactions.ObjectId = ". $ticket->{id}
);
}
(($sec < 0) ? '-' : '' ). int(abs($sec)/3600)."h".sprintf("%02d",(abs($sec)%3600)/60)."m";
};
my $unclass_time_sub = sub {
my $cust_main = shift;
my $sec = 0;
foreach my $ticket ($cust_main->tickets) {
my $TimeType = FS::Record->scalar_sql(
"SELECT Content FROM ObjectCustomFieldValues
JOIN CustomFields
ON (ObjectCustomFieldValues.CustomField = CustomFields.Id)
WHERE CustomFields.Name = 'TimeType'
AND ObjectCustomFieldValues.ObjectType = 'RT::Ticket'
AND ObjectCustomFieldValues.Disabled = 0
AND ObjectId = ". $ticket->{id}
);
next unless $TimeType eq '';
$sec += FS::Record->scalar_sql(
"SELECT SUM($transaction_time) $transactions ".
" AND Transactions.ObjectId = ". $ticket->{id}
);
}
(($sec < 0) ? '-' : '' ). int(abs($sec)/3600)."h".sprintf("%02d",(abs($sec)%3600)/60)."m";
};
</%init>
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