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<% include('/elements/header.html', 'Delete customer') %>
<% include('/elements/error.html') %>
<FORM ACTION="<% popurl(1) %>process/delete-customer.cgi" METHOD=POST>
<INPUT TYPE="hidden" NAME="custnum" VALUE="<% $custnum |h %>">
%if ( qsearch('cust_pkg', { 'custnum' => $custnum, 'cancel' => '' } ) ) {
Move uncancelled packages to customer number
<INPUT TYPE="text" NAME="new_custnum" VALUE="<% $new_custnum |h %>"><BR><BR>
%}
This will <B>completely remove</B> all traces of this customer record. This
is <B>not</B> what you want if this is a real customer who has simply
canceled service with you. For that, cancel all of the customer's packages.
(you can optionally hide cancelled customers with the <A HREF="../config/config-view.cgi#hidecancelledcustomers">hidecancelledcustomers</A> configuration option)
<BR>
<BR>Are you <B>absolutely sure</B> you want to delete this customer?
<BR><INPUT TYPE="submit" VALUE="Yes">
</FORM>
<% include('/elements/footer.html') %>
%#Deleting a customer you have financial records on (i.e. credits) is
%#typically considered fraudulant bookkeeping. Remember, deleting
%#customers should ONLY be used for completely bogus records. You should
%#NOT delete real customers who simply discontinue service.
%#
%#For real customers who simply discontinue service, cancel all of the
%#customer's packages. Customers with all cancelled packages are not
%#billed. There is no need to take further action to prevent billing on
%#customers with all cancelled packages.
%#
%#Also see the "hidecancelledcustomers" and "hidecancelledpackages"
%#configuration options, which will allow you to surpress the display of
%#cancelled customers and packages, respectively.
<%init>
my $conf = new FS::Conf;
die "Customer deletions not enabled in configuration"
unless $conf->exists('deletecustomers');
die "access denied"
unless $FS::CurrentUser::CurrentUser->access_right('Delete customer');
my($custnum, $new_custnum);
if ( $cgi->param('error') ) {
$custnum = $cgi->param('custnum');
$new_custnum = $cgi->param('new_custnum');
} else {
my($query) = $cgi->keywords;
$query =~ /^(\d+)$/ or die "Illegal query: $query";
$custnum = $1;
$new_custnum = '';
}
my $cust_main = qsearchs( {
'table' => 'cust_main',
'hashref' => { 'custnum' => $custnum },
'extra_sql' => ' AND '. $FS::CurrentUser::CurrentUser->agentnums_sql,
} )
or die 'Unknown custnum';
</%init>
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