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package FS::TicketSystem::RT_Internal;
use strict;
use vars qw( @ISA $DEBUG );
use FS::UID qw(dbh);
use FS::CGI qw(popurl);
use FS::TicketSystem::RT_Libs;
use RT::CurrentUser;
@ISA = qw( FS::TicketSystem::RT_Libs );
$DEBUG = 0;
sub sql_num_customer_tickets {
"( select count(*) from tickets
join links on ( tickets.id = links.localbase )
where ( status = 'new' or status = 'open' or status = 'stalled' )
and target = 'freeside://freeside/cust_main/' || custnum
)";
}
sub baseurl {
#my $self = shift;
if ( $RT::URI::freeside::URL ) {
$RT::URI::freeside::URL. '/rt/';
} else {
'http://you_need_to_set_RT_URI_freeside_URL_in_SiteConfig.pm/';
}
}
#mapping/genericize??
#ShowConfigTab ModifySelf
sub access_right {
my( $self, $session, $right ) = @_;
#return '' unless $conf->config('ticket_system');
return '' unless FS::Conf->new->config('ticket_system');
$self->_web_external_auth($session)
unless $session
&& $session->{'CurrentUser'};
$session->{'CurrentUser'}->HasRight( Right => $right,
Object => $RT::System );
}
#shameless false laziness w/rt/html/autohandler to get logged into RT from afar
sub _web_external_auth {
my( $self, $session ) = @_;
my $user = $FS::CurrentUser::CurrentUser->username;
$session->{'CurrentUser'} = RT::CurrentUser->new();
warn "loading RT user for $user\n"
if $DEBUG;
$session->{'CurrentUser'}->Load($user);
if ( ! $session->{'CurrentUser'}->Id() ) {
# Create users on-the-fly
warn "can't load RT user for $user; auto-creating\n"
if $DEBUG;
my $UserObj = RT::User->new( RT::CurrentUser->new('RT_System') );
my ( $val, $msg ) = $UserObj->Create(
%{ ref($RT::AutoCreate) ? $RT::AutoCreate : {} },
Name => $user,
Gecos => $user,
);
if ($val) {
# now get user specific information, to better create our user.
my $new_user_info
= RT::Interface::Web::WebExternalAutoInfo($user);
# set the attributes that have been defined.
# FIXME: this is a horrible kludge. I'm sure there's something cleaner
foreach my $attribute (
'Name', 'Comments',
'Signature', 'EmailAddress',
'PagerEmailAddress', 'FreeformContactInfo',
'Organization', 'Disabled',
'Privileged', 'RealName',
'NickName', 'Lang',
'EmailEncoding', 'WebEncoding',
'ExternalContactInfoId', 'ContactInfoSystem',
'ExternalAuthId', 'Gecos',
'HomePhone', 'WorkPhone',
'MobilePhone', 'PagerPhone',
'Address1', 'Address2',
'City', 'State',
'Zip', 'Country'
)
{
#uhh, wrong root
#$m->comp( '/Elements/Callback', %ARGS,
# _CallbackName => 'NewUser' );
my $method = "Set$attribute";
$UserObj->$method( $new_user_info->{$attribute} )
if ( defined $new_user_info->{$attribute} );
}
$session->{'CurrentUser'}->Load($user);
}
else {
# we failed to successfully create the user. abort abort abort.
delete $session->{'CurrentUser'};
die "can't auto-create RT user"; #an error message would be nice :/
#$m->abort() unless $RT::WebFallbackToInternalAuth;
#$m->comp( '/Elements/Login', %ARGS,
# Error => loc( 'Cannot create user: [_1]', $msg ) );
}
}
unless ( $session->{'CurrentUser'}->Id() ) {
delete $session->{'CurrentUser'};
die "can't auto-create RT user";
#$user = $orig_user;
#
#if ($RT::WebExternalOnly) {
# $m->comp( '/Elements/Login', %ARGS,
# Error => loc('You are not an authorized user') );
# $m->abort();
#}
}
}
1;
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