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package FS::TicketSystem;
use strict;
use vars qw( $conf $system $AUTOLOAD );
use FS::Conf;
use FS::UID qw( dbh driver_name );
FS::UID->install_callback( sub {
$conf = new FS::Conf;
$system = $conf->config('ticket_system');
} );
sub AUTOLOAD {
my $self = shift;
my($sub)=$AUTOLOAD;
$sub =~ s/.*://;
my $conf = new FS::Conf;
die "FS::TicketSystem::$AUTOLOAD called, but no ticket system configured\n"
unless $system;
eval "use FS::TicketSystem::$system;";
die $@ if $@;
$self .= "::$system";
$self->$sub(@_);
}
sub _upgrade_data {
return if $system ne 'RT_Internal';
my ($class, %opts) = @_;
my ($t, $exec, @fields) = map { driver_name =~ /^mysql/i ? $_ : lc($_) }
(qw( ScripConditions ExecModule
Name Description ExecModule ApplicableTransTypes
Creator Created LastUpdatedBy LastUpdated));
my $count_sql = "SELECT COUNT(*) FROM $t WHERE $exec = 'CustomFieldChange'";
my $sth = dbh->prepare($count_sql) or die dbh->errstr;
$sth->execute or die $sth->errstr;
my $total = $sth->fetchrow_arrayref->[0];
return if $total > 0;
my $insert_sql = "INSERT INTO $t (".join(',',@fields).") VALUES (".
"'On Custom Field Change', 'When a custom field is changed to some value',
'CustomFieldChange', 'Any', 1, CURRENT_DATE, 1, CURRENT_DATE )";
$sth = dbh->prepare($insert_sql) or die dbh->errstr;
$sth->execute or die $sth->errstr;
return;
}
1;
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