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use strict;


=head1 NAME

RT::Ticket


=head1 SYNOPSIS

=head1 DESCRIPTION

=head1 METHODS

=cut

package RT::Ticket;
use RT::Record; 
use RT::Queue;


use vars qw( @ISA );
@ISA= qw( RT::Record );

sub _Init {
  my $self = shift; 

  $self->Table('Tickets');
  $self->SUPER::_Init(@_);
}





=head2 Create PARAMHASH

Create takes a hash of values and creates a row in the database:

  int(11) 'EffectiveId'.
  int(11) 'Queue'.
  varchar(16) 'Type'.
  int(11) 'IssueStatement'.
  int(11) 'Resolution'.
  int(11) 'Owner'.
  varchar(200) 'Subject' defaults to '[no subject]'.
  int(11) 'InitialPriority'.
  int(11) 'FinalPriority'.
  int(11) 'Priority'.
  int(11) 'TimeEstimated'.
  int(11) 'TimeWorked'.
  varchar(10) 'Status'.
  int(11) 'TimeLeft'.
  datetime 'Told'.
  datetime 'Starts'.
  datetime 'Started'.
  datetime 'Due'.
  datetime 'Resolved'.
  smallint(6) 'Disabled'.

=cut




sub Create {
    my $self = shift;
    my %args = ( 
                EffectiveId => '0',
                Queue => '0',
                Type => '',
                IssueStatement => '0',
                Resolution => '0',
                Owner => '0',
                Subject => '[no subject]',
                InitialPriority => '0',
                FinalPriority => '0',
                Priority => '0',
                TimeEstimated => '0',
                TimeWorked => '0',
                Status => '',
                TimeLeft => '0',
                Told => '',
                Starts => '',
                Started => '',
                Due => '',
                Resolved => '',
                Disabled => '0',

		  @_);
    $self->SUPER::Create(
                         EffectiveId => $args{'EffectiveId'},
                         Queue => $args{'Queue'},
                         Type => $args{'Type'},
                         IssueStatement => $args{'IssueStatement'},
                         Resolution => $args{'Resolution'},
                         Owner => $args{'Owner'},
                         Subject => $args{'Subject'},
                         InitialPriority => $args{'InitialPriority'},
                         FinalPriority => $args{'FinalPriority'},
                         Priority => $args{'Priority'},
                         TimeEstimated => $args{'TimeEstimated'},
                         TimeWorked => $args{'TimeWorked'},
                         Status => $args{'Status'},
                         TimeLeft => $args{'TimeLeft'},
                         Told => $args{'Told'},
                         Starts => $args{'Starts'},
                         Started => $args{'Started'},
                         Due => $args{'Due'},
                         Resolved => $args{'Resolved'},
                         Disabled => $args{'Disabled'},
);

}



=head2 id

Returns the current value of id. 
(In the database, id is stored as int(11).)


=cut


=head2 EffectiveId

Returns the current value of EffectiveId. 
(In the database, EffectiveId is stored as int(11).)



=head2 SetEffectiveId VALUE


Set EffectiveId to VALUE. 
Returns (1, 'Status message') on success and (0, 'Error Message') on failure.
(In the database, EffectiveId will be stored as a int(11).)


=cut


=head2 Queue

Returns the current value of Queue. 
(In the database, Queue is stored as int(11).)



=head2 SetQueue VALUE


Set Queue to VALUE. 
Returns (1, 'Status message') on success and (0, 'Error Message') on failure.
(In the database, Queue will be stored as a int(11).)


=cut


=head2 QueueObj

Returns the Queue Object which has the id returned by Queue


=cut

sub QueueObj {
	my $self = shift;
	my $Queue =  RT::Queue->new($self->CurrentUser);
	$Queue->Load($self->__Value('Queue'));
	return($Queue);
}

=head2 Type

Returns the current value of Type. 
(In the database, Type is stored as varchar(16).)



=head2 SetType VALUE


Set Type to VALUE. 
Returns (1, 'Status message') on success and (0, 'Error Message') on failure.
(In the database, Type will be stored as a varchar(16).)


=cut


=head2 IssueStatement

Returns the current value of IssueStatement. 
(In the database, IssueStatement is stored as int(11).)



=head2 SetIssueStatement VALUE


Set IssueStatement to VALUE. 
Returns (1, 'Status message') on success and (0, 'Error Message') on failure.
(In the database, IssueStatement will be stored as a int(11).)


=cut


=head2 Resolution

Returns the current value of Resolution. 
(In the database, Resolution is stored as int(11).)



=head2 SetResolution VALUE


Set Resolution to VALUE. 
Returns (1, 'Status message') on success and (0, 'Error Message') on failure.
(In the database, Resolution will be stored as a int(11).)


=cut


=head2 Owner

Returns the current value of Owner. 
(In the database, Owner is stored as int(11).)



=head2 SetOwner VALUE


Set Owner to VALUE. 
Returns (1, 'Status message') on success and (0, 'Error Message') on failure.
(In the database, Owner will be stored as a int(11).)


=cut


=head2 Subject

Returns the current value of Subject. 
(In the database, Subject is stored as varchar(200).)



=head2 SetSubject VALUE


Set Subject to VALUE. 
Returns (1, 'Status message') on success and (0, 'Error Message') on failure.
(In the database, Subject will be stored as a varchar(200).)


=cut


=head2 InitialPriority

Returns the current value of InitialPriority. 
(In the database, InitialPriority is stored as int(11).)



=head2 SetInitialPriority VALUE


Set InitialPriority to VALUE. 
Returns (1, 'Status message') on success and (0, 'Error Message') on failure.
(In the database, InitialPriority will be stored as a int(11).)


=cut


=head2 FinalPriority

Returns the current value of FinalPriority. 
(In the database, FinalPriority is stored as int(11).)



=head2 SetFinalPriority VALUE


Set FinalPriority to VALUE. 
Returns (1, 'Status message') on success and (0, 'Error Message') on failure.
(In the database, FinalPriority will be stored as a int(11).)


=cut


=head2 Priority

Returns the current value of Priority. 
(In the database, Priority is stored as int(11).)



=head2 SetPriority VALUE


Set Priority to VALUE. 
Returns (1, 'Status message') on success and (0, 'Error Message') on failure.
(In the database, Priority will be stored as a int(11).)


=cut


=head2 TimeEstimated

Returns the current value of TimeEstimated. 
(In the database, TimeEstimated is stored as int(11).)



=head2 SetTimeEstimated VALUE


Set TimeEstimated to VALUE. 
Returns (1, 'Status message') on success and (0, 'Error Message') on failure.
(In the database, TimeEstimated will be stored as a int(11).)


=cut


=head2 TimeWorked

Returns the current value of TimeWorked. 
(In the database, TimeWorked is stored as int(11).)



=head2 SetTimeWorked VALUE


Set TimeWorked to VALUE. 
Returns (1, 'Status message') on success and (0, 'Error Message') on failure.
(In the database, TimeWorked will be stored as a int(11).)


=cut


=head2 Status

Returns the current value of Status. 
(In the database, Status is stored as varchar(10).)



=head2 SetStatus VALUE


Set Status to VALUE. 
Returns (1, 'Status message') on success and (0, 'Error Message') on failure.
(In the database, Status will be stored as a varchar(10).)


=cut


=head2 TimeLeft

Returns the current value of TimeLeft. 
(In the database, TimeLeft is stored as int(11).)



=head2 SetTimeLeft VALUE


Set TimeLeft to VALUE. 
Returns (1, 'Status message') on success and (0, 'Error Message') on failure.
(In the database, TimeLeft will be stored as a int(11).)


=cut


=head2 Told

Returns the current value of Told. 
(In the database, Told is stored as datetime.)



=head2 SetTold VALUE


Set Told to VALUE. 
Returns (1, 'Status message') on success and (0, 'Error Message') on failure.
(In the database, Told will be stored as a datetime.)


=cut


=head2 Starts

Returns the current value of Starts. 
(In the database, Starts is stored as datetime.)



=head2 SetStarts VALUE


Set Starts to VALUE. 
Returns (1, 'Status message') on success and (0, 'Error Message') on failure.
(In the database, Starts will be stored as a datetime.)


=cut


=head2 Started

Returns the current value of Started. 
(In the database, Started is stored as datetime.)



=head2 SetStarted VALUE


Set Started to VALUE. 
Returns (1, 'Status message') on success and (0, 'Error Message') on failure.
(In the database, Started will be stored as a datetime.)


=cut


=head2 Due

Returns the current value of Due. 
(In the database, Due is stored as datetime.)



=head2 SetDue VALUE


Set Due to VALUE. 
Returns (1, 'Status message') on success and (0, 'Error Message') on failure.
(In the database, Due will be stored as a datetime.)


=cut


=head2 Resolved

Returns the current value of Resolved. 
(In the database, Resolved is stored as datetime.)



=head2 SetResolved VALUE


Set Resolved to VALUE. 
Returns (1, 'Status message') on success and (0, 'Error Message') on failure.
(In the database, Resolved will be stored as a datetime.)


=cut


=head2 LastUpdatedBy

Returns the current value of LastUpdatedBy. 
(In the database, LastUpdatedBy is stored as int(11).)


=cut


=head2 LastUpdated

Returns the current value of LastUpdated. 
(In the database, LastUpdated is stored as datetime.)


=cut


=head2 Creator

Returns the current value of Creator. 
(In the database, Creator is stored as int(11).)


=cut


=head2 Created

Returns the current value of Created. 
(In the database, Created is stored as datetime.)


=cut


=head2 Disabled

Returns the current value of Disabled. 
(In the database, Disabled is stored as smallint(6).)



=head2 SetDisabled VALUE


Set Disabled to VALUE. 
Returns (1, 'Status message') on success and (0, 'Error Message') on failure.
(In the database, Disabled will be stored as a smallint(6).)


=cut



sub _CoreAccessible {
    {
     
        id =>
		{read => 1, sql_type => 4, length => 11,  is_blob => 0,  is_numeric => 1,  type => 'int(11)', default => ''},
        EffectiveId => 
		{read => 1, write => 1, sql_type => 4, length => 11,  is_blob => 0,  is_numeric => 1,  type => 'int(11)', default => '0'},
        Queue => 
		{read => 1, write => 1, sql_type => 4, length => 11,  is_blob => 0,  is_numeric => 1,  type => 'int(11)', default => '0'},
        Type => 
		{read => 1, write => 1, sql_type => 12, length => 16,  is_blob => 0,  is_numeric => 0,  type => 'varchar(16)', default => ''},
        IssueStatement => 
		{read => 1, write => 1, sql_type => 4, length => 11,  is_blob => 0,  is_numeric => 1,  type => 'int(11)', default => '0'},
        Resolution => 
		{read => 1, write => 1, sql_type => 4, length => 11,  is_blob => 0,  is_numeric => 1,  type => 'int(11)', default => '0'},
        Owner => 
		{read => 1, write => 1, sql_type => 4, length => 11,  is_blob => 0,  is_numeric => 1,  type => 'int(11)', default => '0'},
        Subject => 
		{read => 1, write => 1, sql_type => 12, length => 200,  is_blob => 0,  is_numeric => 0,  type => 'varchar(200)', default => '[no subject]'},
        InitialPriority => 
		{read => 1, write => 1, sql_type => 4, length => 11,  is_blob => 0,  is_numeric => 1,  type => 'int(11)', default => '0'},
        FinalPriority => 
		{read => 1, write => 1, sql_type => 4, length => 11,  is_blob => 0,  is_numeric => 1,  type => 'int(11)', default => '0'},
        Priority => 
		{read => 1, write => 1, sql_type => 4, length => 11,  is_blob => 0,  is_numeric => 1,  type => 'int(11)', default => '0'},
        TimeEstimated => 
		{read => 1, write => 1, sql_type => 4, length => 11,  is_blob => 0,  is_numeric => 1,  type => 'int(11)', default => '0'},
        TimeWorked => 
		{read => 1, write => 1, sql_type => 4, length => 11,  is_blob => 0,  is_numeric => 1,  type => 'int(11)', default => '0'},
        Status => 
		{read => 1, write => 1, sql_type => 12, length => 10,  is_blob => 0,  is_numeric => 0,  type => 'varchar(10)', default => ''},
        TimeLeft => 
		{read => 1, write => 1, sql_type => 4, length => 11,  is_blob => 0,  is_numeric => 1,  type => 'int(11)', default => '0'},
        Told => 
		{read => 1, write => 1, sql_type => 11, length => 0,  is_blob => 0,  is_numeric => 0,  type => 'datetime', default => ''},
        Starts => 
		{read => 1, write => 1, sql_type => 11, length => 0,  is_blob => 0,  is_numeric => 0,  type => 'datetime', default => ''},
        Started => 
		{read => 1, write => 1, sql_type => 11, length => 0,  is_blob => 0,  is_numeric => 0,  type => 'datetime', default => ''},
        Due => 
		{read => 1, write => 1, sql_type => 11, length => 0,  is_blob => 0,  is_numeric => 0,  type => 'datetime', default => ''},
        Resolved => 
		{read => 1, write => 1, sql_type => 11, length => 0,  is_blob => 0,  is_numeric => 0,  type => 'datetime', default => ''},
        LastUpdatedBy => 
		{read => 1, auto => 1, sql_type => 4, length => 11,  is_blob => 0,  is_numeric => 1,  type => 'int(11)', default => '0'},
        LastUpdated => 
		{read => 1, auto => 1, sql_type => 11, length => 0,  is_blob => 0,  is_numeric => 0,  type => 'datetime', default => ''},
        Creator => 
		{read => 1, auto => 1, sql_type => 4, length => 11,  is_blob => 0,  is_numeric => 1,  type => 'int(11)', default => '0'},
        Created => 
		{read => 1, auto => 1, sql_type => 11, length => 0,  is_blob => 0,  is_numeric => 0,  type => 'datetime', default => ''},
        Disabled => 
		{read => 1, write => 1, sql_type => 5, length => 6,  is_blob => 0,  is_numeric => 1,  type => 'smallint(6)', default => '0'},

 }
};


        eval "require RT::Ticket_Overlay";
        if ($@ && $@ !~ qr{^Can't locate RT/Ticket_Overlay.pm}) {
            die $@;
        };

        eval "require RT::Ticket_Vendor";
        if ($@ && $@ !~ qr{^Can't locate RT/Ticket_Vendor.pm}) {
            die $@;
        };

        eval "require RT::Ticket_Local";
        if ($@ && $@ !~ qr{^Can't locate RT/Ticket_Local.pm}) {
            die $@;
        };




=head1 SEE ALSO

This class allows "overlay" methods to be placed
into the following files _Overlay is for a System overlay by the original author,
_Vendor is for 3rd-party vendor add-ons, while _Local is for site-local customizations.  

These overlay files can contain new subs or subs to replace existing subs in this module.

Each of these files should begin with the line 

   no warnings qw(redefine);

so that perl does not kick and scream when you redefine a subroutine or variable in your overlay.

RT::Ticket_Overlay, RT::Ticket_Vendor, RT::Ticket_Local

=cut


1;