# BEGIN BPS TAGGED BLOCK {{{ # # COPYRIGHT: # # This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC # # # (Except where explicitly superseded by other copyright notices) # # # LICENSE: # # This work is made available to you under the terms of Version 2 of # the GNU General Public License. A copy of that license should have # been provided with this software, but in any event can be snarfed # from www.gnu.org. # # This work is distributed in the hope that it will be useful, but # WITHOUT ANY WARRANTY; without even the implied warranty of # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU # General Public License for more details. # # You should have received a copy of the GNU General Public License # along with this program; if not, write to the Free Software # Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA # 02110-1301 or visit their web page on the internet at # http://www.gnu.org/licenses/old-licenses/gpl-2.0.html. # # # CONTRIBUTION SUBMISSION POLICY: # # (The following paragraph is not intended to limit the rights granted # to you to modify and distribute this software under the terms of # the GNU General Public License and is only of importance to you if # you choose to contribute your changes and enhancements to the # community by submitting them to Best Practical Solutions, LLC.) # # By intentionally submitting any modifications, corrections or # derivatives to this work, or any other work intended for use with # Request Tracker, to Best Practical Solutions, LLC, you confirm that # you are the copyright holder for those contributions and you grant # Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, # royalty-free, perpetual, license to use, copy, create derivative # works based on those contributions, and sublicense and distribute # those contributions and any derivatives thereof. # # END BPS TAGGED BLOCK }}} package RT::Condition::CloseTicket; use strict; use warnings; use base 'RT::Condition'; =head2 IsApplicable If the ticket was closed, ie status was changed from any active status to an inactive. See F for C and C options. =cut sub IsApplicable { my $self = shift; my $txn = $self->TransactionObj; return 0 unless $txn->Type eq "Status" || ( $txn->Type eq "Set" && $txn->Field eq "Status" ); my $queue = $self->TicketObj->QueueObj; return 0 unless $queue->IsActiveStatus( $txn->OldValue ); return 0 unless $queue->IsInactiveStatus( $txn->NewValue ); return 1; } eval "require RT::Condition::CloseTicket_Vendor"; die $@ if ($@ && $@ !~ qr{^Can't locate RT/Condition/CloseTicket_Vendor.pm}); eval "require RT::Condition::CloseTicket_Local"; die $@ if ($@ && $@ !~ qr{^Can't locate RT/Condition/CloseTicket_Local.pm}); 1;