# BEGIN BPS TAGGED BLOCK {{{ # # COPYRIGHT: # # This software is Copyright (c) 1996-2012 Best Practical Solutions, LLC # # # (Except where explicitly superseded by other copyright notices) # # # LICENSE: # # This work is made available to you under the terms of Version 2 of # the GNU General Public License. A copy of that license should have # been provided with this software, but in any event can be snarfed # from www.gnu.org. # # This work is distributed in the hope that it will be useful, but # WITHOUT ANY WARRANTY; without even the implied warranty of # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU # General Public License for more details. # # You should have received a copy of the GNU General Public License # along with this program; if not, write to the Free Software # Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA # 02110-1301 or visit their web page on the internet at # http://www.gnu.org/licenses/old-licenses/gpl-2.0.html. # # # CONTRIBUTION SUBMISSION POLICY: # # (The following paragraph is not intended to limit the rights granted # to you to modify and distribute this software under the terms of # the GNU General Public License and is only of importance to you if # you choose to contribute your changes and enhancements to the # community by submitting them to Best Practical Solutions, LLC.) # # By intentionally submitting any modifications, corrections or # derivatives to this work, or any other work intended for use with # Request Tracker, to Best Practical Solutions, LLC, you confirm that # you are the copyright holder for those contributions and you grant # Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, # royalty-free, perpetual, license to use, copy, create derivative # works based on those contributions, and sublicense and distribute # those contributions and any derivatives thereof. # # END BPS TAGGED BLOCK }}} package RT::Approval::Rule::NewPending; use strict; use warnings; use base 'RT::Approval::Rule'; use constant Description => "When an approval ticket is created, notify the Owner and AdminCc of the item awaiting their approval"; # loc sub Prepare { my $self = shift; return unless $self->SUPER::Prepare(); $self->OnStatusChange('open') and eval { $T::Approving = ($self->TicketObj->AllDependedOnBy( Type => 'ticket' ))[0] } } sub Commit { my $self = shift; my ($top) = $self->TicketObj->AllDependedOnBy( Type => 'ticket' ); my $t = $self->TicketObj->Transactions; my $to; while ( my $o = $t->Next ) { $to = $o, last if $o->Type eq 'Create'; } # XXX: this makes the owner incorrect so notify owner won't work # local $self->{TicketObj} = $top; # first txn entry of the approval ticket local $self->{TransactionObj} = $to; $self->RunScripAction('Notify Owner', 'New Pending Approval', @_); return; # this generates more correct content of the message, but not sure # if ccmessageto is the right way to do this. my $template = $self->GetTemplate('New Pending Approval', TicketObj => $top, TransactionObj => $to) or return; my ( $result, $msg ) = $template->Parse( TicketObj => $top, ); $self->TicketObj->Comment( CcMessageTo => $self->TicketObj->OwnerObj->EmailAddress, MIMEObj => $template->MIMEObj ); } RT::Base->_ImportOverlays(); 1;