# BEGIN BPS TAGGED BLOCK {{{ # # COPYRIGHT: # # This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC # # # (Except where explicitly superseded by other copyright notices) # # # LICENSE: # # This work is made available to you under the terms of Version 2 of # the GNU General Public License. A copy of that license should have # been provided with this software, but in any event can be snarfed # from www.gnu.org. # # This work is distributed in the hope that it will be useful, but # WITHOUT ANY WARRANTY; without even the implied warranty of # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU # General Public License for more details. # # You should have received a copy of the GNU General Public License # along with this program; if not, write to the Free Software # Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA # 02110-1301 or visit their web page on the internet at # http://www.gnu.org/licenses/old-licenses/gpl-2.0.html. # # # CONTRIBUTION SUBMISSION POLICY: # # (The following paragraph is not intended to limit the rights granted # to you to modify and distribute this software under the terms of # the GNU General Public License and is only of importance to you if # you choose to contribute your changes and enhancements to the # community by submitting them to Best Practical Solutions, LLC.) # # By intentionally submitting any modifications, corrections or # derivatives to this work, or any other work intended for use with # Request Tracker, to Best Practical Solutions, LLC, you confirm that # you are the copyright holder for those contributions and you grant # Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, # royalty-free, perpetual, license to use, copy, create derivative # works based on those contributions, and sublicense and distribute # those contributions and any derivatives thereof. # # END BPS TAGGED BLOCK }}} # package RT::Action::Notify; use strict; use warnings; use base qw(RT::Action::SendEmail); use Email::Address; =head2 Prepare Set up the relevant recipients, then call our parent. =cut sub Prepare { my $self = shift; $self->SetRecipients(); $self->SUPER::Prepare(); } =head2 SetRecipients Sets the recipients of this meesage to Owner, Requestor, AdminCc, Cc or All. Explicitly B notify the creator of the transaction by default =cut sub SetRecipients { my $self = shift; my $ticket = $self->TicketObj; my $arg = $self->Argument; $arg =~ s/\bAll\b/Owner,Requestor,AdminCc,Cc/; my ( @To, @PseudoTo, @Cc, @Bcc ); if ( $arg =~ /\bOtherRecipients\b/ ) { if ( my $attachment = $self->TransactionObj->Attachments->First ) { push @Cc, map { $_->address } Email::Address->parse( $attachment->GetHeader('RT-Send-Cc') ); push @Bcc, map { $_->address } Email::Address->parse( $attachment->GetHeader('RT-Send-Bcc') ); } } if ( $arg =~ /\bRequestor\b/ ) { push @To, $ticket->Requestors->MemberEmailAddresses; } if ( $arg =~ /\bCc\b/ ) { #If we have a To, make the Ccs, Ccs, otherwise, promote them to To if (@To) { push ( @Cc, $ticket->Cc->MemberEmailAddresses ); push ( @Cc, $ticket->QueueObj->Cc->MemberEmailAddresses ); } else { push ( @Cc, $ticket->Cc->MemberEmailAddresses ); push ( @To, $ticket->QueueObj->Cc->MemberEmailAddresses ); } } if ( $arg =~ /\bOwner\b/ && $ticket->OwnerObj->id != $RT::Nobody->id ) { # If we're not sending to Ccs or requestors, # then the Owner can be the To. if (@To) { push ( @Bcc, $ticket->OwnerObj->EmailAddress ); } else { push ( @To, $ticket->OwnerObj->EmailAddress ); } } if ( $arg =~ /\bAdminCc\b/ ) { push ( @Bcc, $ticket->AdminCc->MemberEmailAddresses ); push ( @Bcc, $ticket->QueueObj->AdminCc->MemberEmailAddresses ); } if ( RT->Config->Get('UseFriendlyToLine') ) { unless (@To) { push @PseudoTo, sprintf RT->Config->Get('FriendlyToLineFormat'), $arg, $ticket->id; } } my $creatorObj = $self->TransactionObj->CreatorObj; my $creator = $creatorObj->EmailAddress(); #Strip the sender out of the To, Cc and AdminCc and set the # recipients fields used to build the message by the superclass. # unless a flag is set my $TransactionCurrentUser = RT::CurrentUser->new; $TransactionCurrentUser->LoadByName($creatorObj->Name); if (RT->Config->Get('NotifyActor',$TransactionCurrentUser)) { @{ $self->{'To'} } = @To; @{ $self->{'Cc'} } = @Cc; @{ $self->{'Bcc'} } = @Bcc; } else { @{ $self->{'To'} } = grep ( lc $_ ne lc $creator, @To ); @{ $self->{'Cc'} } = grep ( lc $_ ne lc $creator, @Cc ); @{ $self->{'Bcc'} } = grep ( lc $_ ne lc $creator, @Bcc ); } @{ $self->{'PseudoTo'} } = @PseudoTo; } eval "require RT::Action::Notify_Vendor"; die $@ if ($@ && $@ !~ qr{^Can't locate RT/Action/Notify_Vendor.pm}); eval "require RT::Action::Notify_Local"; die $@ if ($@ && $@ !~ qr{^Can't locate RT/Action/Notify_Local.pm}); 1;