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Users
Mail server
Database server
PostgreSQL, MySQL, Oracle
postfix, exim, qmail,sendmail, Exchange, etc.
RT webserver
Apache, lighttpd, nginx, etc.
External authentication
LDAP, Active Directory, externaldatabase, webauth
New tickets and replies via email to RT →
← Notification emails from RT
Web interface
Optional authentication source
For small installations, the database server can be on the same server as RT.
Example Request Trackernetwork setup