%
%  my( $cust_main ) = @_;
%
%  my $conf = new FS::Conf;
%  my $num = $conf->config('cust_main-max_tickets') || 10;
%
%  my @tickets = ();
%  unless ( $conf->config('ticket_system-custom_priority_field') ) {
%
%    @tickets =
%      @{ FS::TicketSystem->customer_tickets($cust_main->custnum, $num) };
%
%  } else {
%
%    foreach my $priority (
%      $conf->config('ticket_system-custom_priority_field-values'), ''
%    ) {
%      last if scalar(@tickets) >= $num;
%      push @tickets, 
%        @{ FS::TicketSystem->customer_tickets( $cust_main->custnum,
%                                               $num - scalar(@tickets),
%                                               $priority,
%                                             )
%         };
%    }
%
%  }
%
%

<A NAME="tickets"><FONT SIZE="+2">Tickets</FONT></A>
<BR>

(<A HREF="<% FS::TicketSystem->href_customer_tickets($cust_main->custnum) %>">View <% join('/', FS::TicketSystem->statuses ) %> tickets for this customer</A>)
(<A HREF="<% FS::TicketSystem->href_customer_tickets($cust_main->custnum, { 'statuses' => [ 'resolved' ] } ) %>">View resolved tickets for this customer</A>)
<BR>
(<A HREF="<% FS::TicketSystem->href_new_ticket($cust_main, join(', ', grep { $_ !~ /^(POST|FAX)$/ } $cust_main->invoicing_list ) ) %>">Create new ticket for this customer</A>)

<% include("/elements/table-grid.html") %>
% my $bgcolor1 = '#eeeeee';
%   my $bgcolor2 = '#ffffff';
%   my $bgcolor = '';
%


<TR>
  <TH CLASS="grid" BGCOLOR="#cccccc">#</TH>
  <TH CLASS="grid" BGCOLOR="#cccccc">Subject</TH>
  <TH CLASS="grid" BGCOLOR="#cccccc">Priority</TH>
  <TH CLASS="grid" BGCOLOR="#cccccc">Queue</TH>
  <TH CLASS="grid" BGCOLOR="#cccccc">Status</TH>
</TR>
% foreach my $ticket ( @tickets ) {
%     my $href = FS::TicketSystem->href_ticket($ticket->{id});
%     if ( $bgcolor eq $bgcolor1 ) {
%       $bgcolor = $bgcolor2;
%     } else {
%       $bgcolor = $bgcolor1;
%     }

  <TR>
  
    <TD CLASS="grid" BGCOLOR="<% $bgcolor %>">
      <A HREF=<%$href%>><% $ticket->{id} %></A>
    </TD>
  
    <TD CLASS="grid" BGCOLOR="<% $bgcolor %>">
      <A HREF=<%$href%>><% $ticket->{subject} %></A>
    </TD>
  
    <TD CLASS="grid" BGCOLOR="<% $bgcolor %>">
      <% $ticket->{status} %>
    </TD>
  
    <TD CLASS="grid" BGCOLOR="<% $bgcolor %>">
      <% $ticket->{queue} %>
    </TD>
  
    <TD CLASS="grid" BGCOLOR="<% $bgcolor %>">
      <% $ticket->{owner} %>
    </TD>
  
    <TD ALIGN="right" CLASS="grid" BGCOLOR="<% $bgcolor %>">
      <% $ticket->{content}
           ? $ticket->{content}.' ('.$ticket->{priority}.')'
           : $ticket->{priority}
      %>
    </TD>
  
  </TR>

% } 

</TABLE>

<%init>

my( $cust_main ) = @_;
my( @tickets )  = $cust_main->tickets;

my $open_link = FS::TicketSystem->href_customer_tickets($cust_main->custnum);
my $openlabel = join('/', FS::TicketSystem->statuses );

my $res_link  = FS::TicketSystem->href_customer_tickets(
                  $cust_main->custnum,
                  { 'statuses' => [ 'resolved' ] }
                );

my $new_link = FS::TicketSystem->href_new_ticket(
                 $cust_main,
                 join(', ', $cust_main->invoicing_list_emailonly )
               );

</%init>