package FS::ClientAPI::MyAccount;
use 5.008; #require 5.8+ for Time::Local 1.05+
use strict;
use vars qw( $cache $DEBUG $me );
use subs qw( _cache _provision );
use IO::Scalar;
use Data::Dumper;
use Digest::MD5 qw(md5_hex);
use Date::Format;
use Time::Duration;
use Time::Local qw(timelocal_nocheck);
use Business::CreditCard;
use HTML::Entities;
use Text::CSV_XS;
use Spreadsheet::WriteExcel;
use OLE::Storage_Lite;
use FS::UI::Web::small_custview qw(small_custview); #less doh
use FS::UI::Web;
use FS::UI::bytecount qw( display_bytecount );
use FS::Conf;
#use FS::UID qw(dbh);
use FS::Record qw(qsearch qsearchs dbh);
use FS::Msgcat qw(gettext);
use FS::Misc qw(card_types);
use FS::Misc::DateTime qw(parse_datetime);
use FS::TicketSystem;
use FS::ClientAPI_SessionCache;
use FS::cust_svc;
use FS::svc_acct;
use FS::svc_forward;
use FS::svc_domain;
use FS::svc_phone;
use FS::svc_external;
use FS::svc_dsl;
use FS::dsl_device;
use FS::part_svc;
use FS::cust_main;
use FS::cust_bill;
use FS::legacy_cust_bill;
use FS::cust_main_county;
use FS::part_pkg;
use FS::cust_pkg;
use FS::payby;
use FS::acct_rt_transaction;
use FS::msg_template;
$DEBUG = 0;
$me = '[FS::ClientAPI::MyAccount]';
use vars qw( @cust_main_editable_fields @location_editable_fields );
@cust_main_editable_fields = qw(
first last daytime night fax mobile
locale
payby payinfo payname paystart_month paystart_year payissue payip
ss paytype paystate stateid stateid_state
);
@location_editable_fields = qw(
address1 address2 city county state zip country
);
BEGIN { #preload to reduce time customer_info takes
if ( $FS::TicketSystem::system ) {
warn "$me: initializing ticket system\n" if $DEBUG;
FS::TicketSystem->init();
}
}
sub _cache {
$cache ||= new FS::ClientAPI_SessionCache( {
'namespace' => 'FS::ClientAPI::MyAccount',
} );
}
sub skin_info {
my $p = shift;
my($context, $session, $custnum) = _custoragent_session_custnum($p);
#return { 'error' => $session } if $context eq 'error';
my $agentnum = '';
if ( $context eq 'customer' ) {
my $sth = dbh->prepare('SELECT agentnum FROM cust_main WHERE custnum = ?')
or die dbh->errstr;
$sth->execute($custnum) or die $sth->errstr;
$agentnum = $sth->fetchrow_arrayref->[0]
or die "no agentnum for custnum $custnum";
#} elsif ( $context eq 'agent' ) {
} elsif ( defined($p->{'agentnum'}) and $p->{'agentnum'} =~ /^(\d+)$/ ) {
$agentnum = $1;
}
my $conf = new FS::Conf;
#false laziness w/Signup.pm
my $skin_info_cache_agent = _cache->get("skin_info_cache_agent$agentnum");
if ( $skin_info_cache_agent ) {
warn "$me loading cached skin info for agentnum $agentnum\n"
if $DEBUG > 1;
} else {
warn "$me populating skin info cache for agentnum $agentnum\n"
if $DEBUG > 1;
$skin_info_cache_agent = {
'agentnum' => $agentnum,
( map { $_ => scalar( $conf->config($_, $agentnum) ) }
qw( company_name date_format ) ),
( map { $_ => scalar( $conf->config("selfservice-$_", $agentnum ) ) }
qw( body_bgcolor box_bgcolor stripe1_bgcolor stripe2_bgcolor
text_color link_color vlink_color hlink_color alink_color
font title_color title_align title_size menu_bgcolor menu_fontsize
)
),
( map { $_ => $conf->exists("selfservice-$_", $agentnum ) }
qw( menu_skipblanks menu_skipheadings menu_nounderline no_logo )
),
( map { $_ => scalar($conf->config_binary("selfservice-$_", $agentnum)) }
qw( title_left_image title_right_image
menu_top_image menu_body_image menu_bottom_image
)
),
'logo' => scalar($conf->config_binary('logo.png', $agentnum )),
( map { $_ => join("\n", $conf->config("selfservice-$_", $agentnum ) ) }
qw( head body_header body_footer company_address ) ),
};
_cache->set("skin_info_cache_agent$agentnum", $skin_info_cache_agent);
}
#{ %$skin_info_cache_agent };
$skin_info_cache_agent;
}
sub login_info {
my $p = shift;
my $conf = new FS::Conf;
my %info = (
%{ skin_info($p) },
'phone_login' => $conf->exists('selfservice_server-phone_login'),
'single_domain'=> scalar($conf->config('selfservice_server-single_domain')),
'banner_url' => scalar($conf->config('selfservice-login_banner_url')),
'banner_image_md5' =>
md5_hex($conf->config_binary('selfservice-login_banner_image')),
);
return \%info;
}
sub login_banner_image {
my $p = shift;
my $conf = new FS::Conf;
my $image = $conf->config_binary('selfservice-login_banner_image');
return {
'md5' => md5_hex($image),
'image' => $image,
};
}
#false laziness w/FS::ClientAPI::passwd::passwd
sub login {
my $p = shift;
my $conf = new FS::Conf;
my $svc_x = '';
if ( $p->{'domain'} eq 'svc_phone'
&& $conf->exists('selfservice_server-phone_login') ) {
my $svc_phone = qsearchs( 'svc_phone', { 'phonenum' => $p->{'username'} } );
return { error => 'Number not found.' } unless $svc_phone;
#XXX?
#my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
#return { error => 'Only primary user may log in.' }
# if $conf->exists('selfservice_server-primary_only')
# && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
return { error => 'Incorrect PIN.' }
unless $svc_phone->check_pin($p->{'password'});
$svc_x = $svc_phone;
} else {
my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
or return { error => 'Domain '. $p->{'domain'}. ' not found' };
my $svc_acct = qsearchs( 'svc_acct', { 'username' => $p->{'username'},
'domsvc' => $svc_domain->svcnum, }
);
return { error => 'User not found.' } unless $svc_acct;
if($conf->exists('selfservice_server-login_svcpart')) {
my @svcpart = $conf->config('selfservice_server-login_svcpart');
my $svcpart = $svc_acct->cust_svc->svcpart;
return { error => 'Invalid user.' }
unless grep($_ eq $svcpart, @svcpart);
}
return { error => 'Incorrect password.' }
unless $svc_acct->check_password($p->{'password'});
$svc_x = $svc_acct;
}
my $session = {
'svcnum' => $svc_x->svcnum,
};
my $cust_svc = $svc_x->cust_svc;
my $cust_pkg = $cust_svc->cust_pkg;
if ( $cust_pkg ) {
my $cust_main = $cust_pkg->cust_main;
$session->{'custnum'} = $cust_main->custnum;
if ( $conf->exists('pkg-balances') ) {
my @cust_pkg = grep { $_->part_pkg->freq !~ /^(0|$)/ }
$cust_main->ncancelled_pkgs;
$session->{'pkgnum'} = $cust_pkg->pkgnum
if scalar(@cust_pkg) > 1;
}
}
#my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
#return { error => 'Only primary user may log in.' }
# if $conf->exists('selfservice_server-primary_only')
# && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
my $part_pkg = $cust_pkg->part_pkg;
return { error => 'Only primary user may log in.' }
if $conf->exists('selfservice_server-primary_only')
&& $cust_svc->svcpart != $part_pkg->svcpart([qw( svc_acct svc_phone )]);
my $session_id;
do {
$session_id = md5_hex(md5_hex(time(). {}. rand(). $$))
} until ( ! defined _cache->get($session_id) ); #just in case
my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
_cache->set( $session_id, $session, $timeout );
return { 'error' => '',
'session_id' => $session_id,
};
}
sub logout {
my $p = shift;
if ( $p->{'session_id'} ) {
_cache->remove($p->{'session_id'});
return { %{ skin_info($p) }, 'error' => '' };
} else {
return { %{ skin_info($p) }, 'error' => "Can't resume session" }; #better error message
}
}
sub switch_acct {
my $p = shift;
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
or return { 'error' => "Service not found" };
$session->{'svcnum'} = $svc_acct->svcnum;
my $conf = new FS::Conf;
my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
_cache->set( $p->{'session_id'}, $session, $timeout );
return { 'error' => '' };
}
sub payment_gateway {
# internal use only
# takes a cust_main and a cust_payby entry, returns the payment_gateway
my $conf = new FS::Conf;
my $cust_main = shift;
my $cust_payby = shift;
my $gatewaynum = $conf->config('selfservice-payment_gateway');
if ( $gatewaynum ) {
my $pg = qsearchs('payment_gateway', { gatewaynum => $gatewaynum });
die "configured gatewaynum $gatewaynum not found!" if !$pg;
return $pg;
}
else {
return '' if ! FS::payby->realtime($cust_payby);
my $pg = $cust_main->agent->payment_gateway(
'method' => FS::payby->payby2bop($cust_payby),
'nofatal' => 1
);
return $pg;
}
}
sub access_info {
my $p = shift;
my $conf = new FS::Conf;
my $info = skin_info($p);
use vars qw( $cust_paybys ); #cache for performance
unless ( $cust_paybys ) {
my %cust_paybys = map { $_ => 1 }
map { FS::payby->payby2payment($_) }
$conf->config('signup_server-payby');
$cust_paybys = [ keys %cust_paybys ];
}
$info->{'cust_paybys'} = $cust_paybys;
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
or return { 'error' => "unknown custnum $custnum" };
$info->{'hide_payment_fields'} = [
map {
my $pg = payment_gateway($cust_main, $_);
$pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
} @{ $info->{cust_paybys} }
];
$info->{'self_suspend_reason'} =
$conf->config('selfservice-self_suspend_reason', $cust_main->agentnum);
$info->{'edit_ticket_subject'} =
$conf->exists('ticket_system-selfservice_edit_subject') &&
$cust_main->edit_subject;
return { %$info,
'custnum' => $custnum,
'access_pkgnum' => $session->{'pkgnum'},
'access_svcnum' => $session->{'svcnum'},
};
}
sub customer_info {
my $p = shift;
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
my %return;
my $conf = new FS::Conf;
if ($conf->exists('cust_main-require_address2')) {
$return{'require_address2'} = '1';
}else{
$return{'require_address2'} = '';
}
if ( $FS::TicketSystem::system ) {
warn "$me customer_info: initializing ticket system\n" if $DEBUG;
FS::TicketSystem->init();
}
if ( $custnum ) { #customer record
my $search = { 'custnum' => $custnum };
$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
my $cust_main = qsearchs('cust_main', $search )
or return { 'error' => "unknown custnum $custnum" };
$return{display_custnum} = $cust_main->display_custnum;
if ( $session->{'pkgnum'} ) {
$return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
#next_bill_date from cust_pkg?
} else {
$return{balance} = $cust_main->balance;
$return{next_bill_date} = $cust_main->next_bill_date;
$return{next_bill_date_pretty} =
time2str('%m/%d/%Y', $return{next_bill_date} );
}
my @tickets = $cust_main->tickets;
# unavoidable false laziness w/ httemplate/view/cust_main/tickets.html
if ( FS::TicketSystem->selfservice_priority ) {
my $dir = $conf->exists('ticket_system-priority_reverse') ? -1 : 1;
$return{tickets} = [
sort {
(
($a->{'_selfservice_priority'} eq '') <=>
($b->{'_selfservice_priority'} eq '')
) ||
( $dir *
($b->{'_selfservice_priority'} <=> $a->{'_selfservice_priority'})
)
} @tickets
];
}
else {
$return{tickets} = \@tickets;
}
unless ( $session->{'pkgnum'} ) {
my @open = map {
{
invnum => $_->invnum,
date => time2str("%b %o, %Y", $_->_date),
owed => $_->owed,
};
} $cust_main->open_cust_bill;
$return{open_invoices} = \@open;
my $sql = 'SELECT MAX(_date) FROM cust_bill WHERE custnum = ?';
my $sth = dbh->prepare($sql) or die dbh->errstr;
$sth->execute($custnum) or die $sth->errstr;
$return{'last_invoice_date'} = $sth->fetchrow_arrayref->[0];
$return{'last_invoice_date_pretty'} =
time2str('%m/%d/%Y', $return{'last_invoice_date'} );
}
$return{countrydefault} = scalar($conf->config('countrydefault'));
$return{small_custview} =
small_custview( $cust_main,
$return{countrydefault},
( $session->{'pkgnum'} ? 1 : 0 ), #nobalance
);
$return{name} = $cust_main->first. ' '. $cust_main->get('last');
$return{has_ship_address} = $cust_main->has_ship_address;
$return{status} = $cust_main->status;
$return{statuscolor} = $cust_main->statuscolor;
for (@cust_main_editable_fields) {
$return{$_} = $cust_main->get($_);
}
for (@location_editable_fields) {
$return{$_} = $cust_main->bill_location->get($_);
$return{'ship_'.$_} = $cust_main->ship_location->get($_);
}
$return{has_ship_address} = $cust_main->has_ship_address;
# compatibility: some places in selfservice use this to determine
# if there's a ship address
if ( $return{has_ship_address} ) {
$return{ship_last} = $cust_main->last;
$return{ship_first} = $cust_main->first;
}
if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
$return{payinfo} = $cust_main->paymask;
@return{'month', 'year'} = $cust_main->paydate_monthyear;
}
$return{'invoicing_list'} =
join(', ', grep { $_ !~ /^(POST|FAX)$/ } $cust_main->invoicing_list );
$return{'postal_invoicing'} =
0 < ( grep { $_ eq 'POST' } $cust_main->invoicing_list );
if (scalar($conf->config('support_packages'))) {
my @support_services = ();
foreach ($cust_main->support_services) {
my $seconds = $_->svc_x->seconds || 0;
my $time_remaining = (($seconds < 0) ? '-' : '' ).
int(abs($seconds)/3600)."h".
sprintf("%02d",(abs($seconds)%3600)/60)."m";
my $cust_pkg = $_->cust_pkg;
my $pkgnum = '';
my $pkg = '';
$pkgnum = $cust_pkg->pkgnum if $cust_pkg;
$pkg = $cust_pkg->part_pkg->pkg if $cust_pkg;
push @support_services, { svcnum => $_->svcnum,
time => $time_remaining,
pkgnum => $pkgnum,
pkg => $pkg,
};
}
$return{support_services} = \@support_services;
}
if ( $conf->config('prepayment_discounts-credit_type') ) {
#need to eval?
$return{discount_terms_hash} = { $cust_main->discount_terms_hash };
}
if ( $session->{'svcnum'} ) {
my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
$return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
$return{'svcnum'} = $session->{'svcnum'};
}
} elsif ( $session->{'svcnum'} ) { #no customer record
my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $session->{'svcnum'} } )
or die "unknown svcnum";
$return{name} = $svc_acct->email;
} else {
return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
}
return { 'error' => '',
'custnum' => $custnum,
%return,
};
}
sub customer_info_short {
my $p = shift;
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
my %return;
my $conf = new FS::Conf;
if ( $custnum ) { #customer record
my $search = { 'custnum' => $custnum };
$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
my $cust_main = qsearchs('cust_main', $search )
or return { 'error' => "unknown custnum $custnum" };
$return{display_custnum} = $cust_main->display_custnum;
$return{countrydefault} = scalar($conf->config('countrydefault'));
$return{small_custview} =
small_custview( $cust_main,
$return{countrydefault},
1, ##nobalance
);
$return{name} = $cust_main->first. ' '. $cust_main->get('last');
$return{payby} = $cust_main->payby;
#none of these are terribly expensive if we want 'em...
for (@cust_main_editable_fields) {
$return{$_} = $cust_main->get($_);
}
#maybe a little more expensive, but it should be cached by now
for (@location_editable_fields) {
$return{$_} = $cust_main->bill_location->get($_);
$return{'ship_'.$_} = $cust_main->ship_location->get($_);
}
if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
$return{payinfo} = $cust_main->paymask;
@return{'month', 'year'} = $cust_main->paydate_monthyear;
}
$return{'invoicing_list'} =
join(', ', grep { $_ !~ /^(POST|FAX)$/ } $cust_main->invoicing_list );
#$return{'postal_invoicing'} =
# 0 < ( grep { $_ eq 'POST' } $cust_main->invoicing_list );
if ( $session->{'svcnum'} ) {
my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
$return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
$return{'svcnum'} = $session->{'svcnum'};
}
} elsif ( $session->{'svcnum'} ) { #no customer record
#uuh, not supproted yet... die?
return { 'error' => 'customer_info_short not yet supported as agent' };
} else {
return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
}
return { 'error' => '',
'custnum' => $custnum,
%return,
};
}
sub billing_history {
my $p = shift;
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
return { 'error' => 'No customer' } unless $custnum;
my $search = { 'custnum' => $custnum };
$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
my $cust_main = qsearchs('cust_main', $search )
or return { 'error' => "unknown custnum $custnum" };
my %return = ();
if ( $session->{'pkgnum'} ) {
#$return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
#next_bill_date from cust_pkg?
return { 'error' => 'No history for package' };
}
$return{balance} = $cust_main->balance;
$return{next_bill_date} = $cust_main->next_bill_date;
$return{next_bill_date_pretty} =
time2str('%m/%d/%Y', $return{next_bill_date} );
my @history = ();
my $conf = new FS::Conf;
if ( $conf->exists('selfservice-billing_history-line_items') ) {
foreach my $cust_bill ( $cust_main->cust_bill ) {
push @history, {
'type' => 'Line item',
'description' => $_->desc. ( $_->sdate && $_->edate
? ' '. time2str('%d-%b-%Y', $_->sdate).
' To '. time2str('%d-%b-%Y', $_->edate)
: ''
),
'amount' => sprintf('%.2f', $_->setup + $_->recur ),
'date' => $cust_bill->_date,
'date_pretty' => time2str('%m/%d/%Y', $cust_bill->_date ),
}
foreach $cust_bill->cust_bill_pkg;
}
} else {
push @history, {
'type' => 'Invoice',
'description' => 'Invoice #'. $_->display_invnum,
'amount' => sprintf('%.2f', $_->charged ),
'date' => $_->_date,
'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
}
foreach $cust_main->cust_bill;
}
push @history, {
'type' => 'Payment',
'description' => 'Payment', #XXX type
'amount' => sprintf('%.2f', 0 - $_->paid ),
'date' => $_->_date,
'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
}
foreach $cust_main->cust_pay;
push @history, {
'type' => 'Credit',
'description' => 'Credit', #more info?
'amount' => sprintf('%.2f', 0 -$_->amount ),
'date' => $_->_date,
'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
}
foreach $cust_main->cust_credit;
push @history, {
'type' => 'Refund',
'description' => 'Refund', #more info? type, like payment?
'amount' => $_->refund,
'date' => $_->_date,
'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
}
foreach $cust_main->cust_refund;
@history = sort { $b->{'date'} <=> $a->{'date'} } @history;
$return{'history'} = \@history;
return \%return;
}
sub edit_info {
my $p = shift;
my $session = _cache->get($p->{'session_id'})
or return { 'error' => "Can't resume session" }; #better error message
my $custnum = $session->{'custnum'}
or return { 'error' => "no customer record" };
my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
or return { 'error' => "unknown custnum $custnum" };
my $new = new FS::cust_main { $cust_main->hash };
$new->set( $_ => $p->{$_} )
foreach grep { exists $p->{$_} } @cust_main_editable_fields;
if ( exists($p->{address1}) ) {
my $bill_location = FS::cust_location->new({
map { $_ => $p->{$_} } @location_editable_fields
});
# if this is unchanged from before, cust_main::replace will ignore it
$new->set('bill_location' => $bill_location);
}
if ( exists($p->{ship_address1}) ) {
my $ship_location = FS::cust_location->new({
map { $_ => $p->{"ship_$_"} } @location_editable_fields
});
if ( !grep { length($p->{"ship_$_"}) } @location_editable_fields ) {
# Selfservice unfortunately tries to indicate "same as billing
# address" by sending all fields empty. Did this ever work?
$ship_location = $cust_main->bill_location;
}
$new->set('ship_location' => $ship_location);
}
# but if it hasn't been passed in at all, leave ship_location alone--
# DON'T change it to match bill_location.
my $payby = '';
if (exists($p->{'payby'})) {
$p->{'payby'} =~ /^([A-Z]{4})$/
or return { 'error' => "illegal_payby " . $p->{'payby'} };
$payby = $1;
}
if ( $payby =~ /^(CARD|DCRD)$/ ) {
$new->paydate($p->{'year'}. '-'. $p->{'month'}. '-01');
if ( $new->payinfo eq $cust_main->paymask ) {
$new->payinfo($cust_main->payinfo);
} else {
$new->payinfo($p->{'payinfo'});
}
$new->set( 'payby' => $p->{'auto'} ? 'CARD' : 'DCRD' );
} elsif ( $payby =~ /^(CHEK|DCHK)$/ ) {
my $payinfo;
$p->{'payinfo1'} =~ /^([\dx]+)$/
or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
my $payinfo1 = $1;
$p->{'payinfo2'} =~ /^([\dx\.]+)$/ # . turned on by echeck-country CA ?
or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
my $payinfo2 = $1;
$payinfo = $payinfo1. '@'. $payinfo2;
$new->payinfo( ($payinfo eq $cust_main->paymask)
? $cust_main->payinfo
: $payinfo
);
$new->set( 'payby' => $p->{'auto'} ? 'CHEK' : 'DCHK' );
} elsif ( $payby =~ /^(BILL)$/ ) {
#no-op
} elsif ( $payby ) { #notyet ready
return { 'error' => "unknown payby $payby" };
}
my @invoicing_list;
if ( exists $p->{'invoicing_list'} || exists $p->{'postal_invoicing'} ) {
#false laziness with httemplate/edit/process/cust_main.cgi
@invoicing_list = split( /\s*\,\s*/, $p->{'invoicing_list'} );
push @invoicing_list, 'POST' if $p->{'postal_invoicing'};
} else {
@invoicing_list = $cust_main->invoicing_list;
}
my $error = $new->replace($cust_main, \@invoicing_list);
return { 'error' => $error } if $error;
#$cust_main = $new;
return { 'error' => '' };
}
sub payment_info {
my $p = shift;
my $session = _cache->get($p->{'session_id'})
or return { 'error' => "Can't resume session" }; #better error message
##
#generic
##
my $conf = new FS::Conf;
use vars qw($payment_info); #cache for performance
unless ( $payment_info ) {
my %states = map { $_->state => 1 }
qsearch('cust_main_county', {
'country' => $conf->config('countrydefault') || 'US'
} );
my %cust_paybys = map { $_ => 1 }
map { FS::payby->payby2payment($_) }
$conf->config('signup_server-payby');
my @cust_paybys = keys %cust_paybys;
$payment_info = {
#list all counties/states/countries
'cust_main_county' =>
[ map { $_->hashref } qsearch('cust_main_county', {}) ],
#shortcut for one-country folks
'states' =>
[ sort { $a cmp $b } keys %states ],
'card_types' => card_types(),
'paytypes' => [ @FS::cust_main::paytypes ],
'paybys' => [ $conf->config('signup_server-payby') ],
'cust_paybys' => \@cust_paybys,
'stateid_label' => FS::Msgcat::_gettext('stateid'),
'stateid_state_label' => FS::Msgcat::_gettext('stateid_state'),
'show_ss' => $conf->exists('show_ss'),
'show_stateid' => $conf->exists('show_stateid'),
'show_paystate' => $conf->exists('show_bankstate'),
'save_unchecked' => $conf->exists('selfservice-save_unchecked'),
'credit_card_surcharge_percentage' => $conf->config('credit-card-surcharge-percentage'),
};
}
##
#customer-specific
##
my %return = %$payment_info;
my $custnum = $session->{'custnum'};
my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
or return { 'error' => "unknown custnum $custnum" };
$return{'hide_payment_fields'} = [
map {
my $pg = payment_gateway($cust_main, $_);
$pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
} @{ $return{cust_paybys} }
];
$return{balance} = $cust_main->balance; #XXX pkg-balances?
$return{payname} = $cust_main->payname
|| ( $cust_main->first. ' '. $cust_main->get('last') );
$return{$_} = $cust_main->bill_location->get($_)
for qw(address1 address2 city state zip);
$return{payby} = $cust_main->payby;
$return{stateid_state} = $cust_main->stateid_state;
if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
$return{card_type} = cardtype($cust_main->payinfo);
$return{payinfo} = $cust_main->paymask;
@return{'month', 'year'} = $cust_main->paydate_monthyear;
}
if ( $cust_main->payby =~ /^(CHEK|DCHK)$/ ) {
my ($payinfo1, $payinfo2) = split '@', $cust_main->paymask;
$return{payinfo1} = $payinfo1;
$return{payinfo2} = $payinfo2;
$return{paytype} = $cust_main->paytype;
$return{paystate} = $cust_main->paystate;
$return{payname} = $cust_main->payname; # override 'first/last name' default from above, if any. Is instution-name here. (#15819)
}
if ( $conf->config('prepayment_discounts-credit_type') ) {
#need to eval?
$return{discount_terms_hash} = { $cust_main->discount_terms_hash };
}
#doubleclick protection
my $_date = time;
$return{paybatch} = "webui-MyAccount-$_date-$$-". rand() * 2**32;
return { 'error' => '',
%return,
};
}
#some false laziness with httemplate/process/payment.cgi - look there for
#ACH and CVV support stuff
sub validate_payment {
my $p = shift;
my $session = _cache->get($p->{'session_id'})
or return { 'error' => "Can't resume session" }; #better error message
my $custnum = $session->{'custnum'};
my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
or return { 'error' => "unknown custnum $custnum" };
$p->{'amount'} =~ /^\s*(\d+(\.\d{2})?)\s*$/
or return { 'error' => gettext('illegal_amount') };
my $amount = $1;
return { error => 'Amount must be greater than 0' } unless $amount > 0;
#false laziness w/tr-amount_fee.html, but we don't want selfservice users
#changing the hidden form values
my $conf = new FS::Conf;
my $fee_display = $conf->config('selfservice_process-display') || 'add';
my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
if ( $fee_display eq 'add'
and $fee_pkgpart
and ! $fee_skip_first || scalar($cust_main->cust_pay)
)
{
my $fee_pkg = qsearchs('part_pkg', { pkgpart=>$fee_pkgpart } );
$amount = sprintf('%.2f', $amount + $fee_pkg->option('setup_fee') );
}
$p->{'discount_term'} =~ /^\s*(\d*)\s*$/
or return { 'error' => gettext('illegal_discount_term'). ': '. $p->{'discount_term'} };
my $discount_term = $1;
$p->{'payname'} =~ /^([\w \,\.\-\']+)$/
or return { 'error' => gettext('illegal_name'). " payname: ". $p->{'payname'} };
my $payname = $1;
$p->{'paybatch'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
or return { 'error' => gettext('illegal_text'). " paybatch: ". $p->{'paybatch'} };
my $paybatch = $1;
$p->{'payby'} ||= 'CARD';
$p->{'payby'} =~ /^([A-Z]{4})$/
or return { 'error' => "illegal_payby " . $p->{'payby'} };
my $payby = $1;
#false laziness w/process/payment.cgi
my $payinfo;
my $paycvv = '';
if ( $payby eq 'CHEK' || $payby eq 'DCHK' ) {
$p->{'payinfo1'} =~ /^([\dx]+)$/
or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
my $payinfo1 = $1;
$p->{'payinfo2'} =~ /^([\dx]+)$/
or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
my $payinfo2 = $1;
$payinfo = $payinfo1. '@'. $payinfo2;
$payinfo = $cust_main->payinfo
if $cust_main->paymask eq $payinfo;
} elsif ( $payby eq 'CARD' || $payby eq 'DCRD' ) {
$payinfo = $p->{'payinfo'};
#more intelligent matching will be needed here if you change
#card_masking_method and don't remove existing paymasks
$payinfo = $cust_main->payinfo
if $cust_main->paymask eq $payinfo;
$payinfo =~ s/\D//g;
$payinfo =~ /^(\d{13,16}|\d{8,9})$/
or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
$payinfo = $1;
validate($payinfo)
or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
return { 'error' => gettext('unknown_card_type') }
if $payinfo !~ /^99\d{14}$/ && cardtype($payinfo) eq "Unknown";
if ( length($p->{'paycvv'}) && $p->{'paycvv'} !~ /^\s*$/ ) {
if ( cardtype($payinfo) eq 'American Express card' ) {
$p->{'paycvv'} =~ /^\s*(\d{4})\s*$/
or return { 'error' => "CVV2 (CID) for American Express cards is four digits." };
$paycvv = $1;
} else {
$p->{'paycvv'} =~ /^\s*(\d{3})\s*$/
or return { 'error' => "CVV2 (CVC2/CID) is three digits." };
$paycvv = $1;
}
}
} else {
die "unknown payby $payby";
}
my %payby2fields = (
'CARD' => [ qw( paystart_month paystart_year payissue payip
address1 address2 city state zip country ) ],
'CHEK' => [ qw( ss paytype paystate stateid stateid_state payip ) ],
);
my $card_type = '';
$card_type = cardtype($payinfo) if $payby eq 'CARD';
{
'cust_main' => $cust_main, #XXX or just custnum??
'amount' => $amount,
'payby' => $payby,
'payinfo' => $payinfo,
'paymask' => $cust_main->mask_payinfo( $payby, $payinfo ),
'card_type' => $card_type,
'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01',
'paydate_pretty' => $p->{'month'}. ' / '. $p->{'year'},
'month' => $p->{'month'},
'year' => $p->{'year'},
'payname' => $payname,
'paybatch' => $paybatch, #this doesn't actually do anything
'paycvv' => $paycvv,
'payname' => $payname,
'discount_term' => $discount_term,
'pkgnum' => $session->{'pkgnum'},
map { $_ => $p->{$_} } ( @{ $payby2fields{$payby} },
qw( save auto ),
)
};
}
sub store_payment {
my $p = shift;
my $validate = validate_payment($p);
return $validate if $validate->{'error'};
my $conf = new FS::Conf;
my $timeout = $conf->config('selfservice-session_timeout') || '1 hour'; #?
_cache->set( 'payment_'.$p->{'session_id'}, $validate, $timeout );
+{ map { $_=>$validate->{$_} }
qw( card_type paymask payname paydate_pretty month year amount
address1 address2 city state zip country
)
};
}
sub process_stored_payment {
my $p = shift;
my $session_id = $p->{'session_id'};
my $payment_info = _cache->get( "payment_$session_id" )
or return { 'error' => "Can't resume session" }; #better error message
do_process_payment($payment_info);
}
sub process_payment {
my $p = shift;
my $payment_info = validate_payment($p);
return $payment_info if $payment_info->{'error'};
do_process_payment($payment_info);
}
sub do_process_payment {
my $validate = shift;
my $cust_main = $validate->{'cust_main'};
my $amount = delete $validate->{'amount'};
my $paynum = '';
my $payby = delete $validate->{'payby'};
my $error = $cust_main->realtime_bop( $FS::payby::payby2bop{$payby}, $amount,
'quiet' => 1,
'selfservice' => 1,
'paynum_ref' => \$paynum,
%$validate,
);
return { 'error' => $error } if $error;
#no error, so order the fee package if applicable...
my $conf = new FS::Conf;
my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
if ( $fee_pkgpart and ! $fee_skip_first || scalar($cust_main->cust_pay) ) {
my $cust_pkg = new FS::cust_pkg { 'pkgpart' => $fee_pkgpart };
$error = $cust_main->order_pkg( 'cust_pkg' => $cust_pkg );
return { 'error' => "payment processed successfully, but error ordering fee: $error" }
if $error;
#and generate an invoice for it now too
$error = $cust_main->bill( 'pkg_list' => [ $cust_pkg ] );
return { 'error' => "payment processed and fee ordered sucessfully, but error billing fee: $error" }
if $error;
}
$cust_main->apply_payments;
if ( $validate->{'save'} ) {
my $new = new FS::cust_main { $cust_main->hash };
if ($payby eq 'CARD' || $payby eq 'DCRD') {
$new->set( $_ => $validate->{$_} )
foreach qw( payname paystart_month paystart_year payissue payip );
$new->set( 'payby' => $validate->{'auto'} ? 'CARD' : 'DCRD' );
my $bill_location = FS::cust_location->new({
map { $_ => $validate->{$_} }
qw(address1 address2 city state country zip)
}); # county?
$new->set('bill_location' => $bill_location);
# but don't allow the service address to change this way.
} elsif ($payby eq 'CHEK' || $payby eq 'DCHK') {
$new->set( $_ => $validate->{$_} )
foreach qw( payname payip paytype paystate
stateid stateid_state );
$new->set( 'payby' => $validate->{'auto'} ? 'CHEK' : 'DCHK' );
}
$new->set( 'payinfo' => $cust_main->card_token || $validate->{'payinfo'} );
$new->set( 'paydate' => $validate->{'paydate'} );
my $error = $new->replace($cust_main);
if ( $error ) {
#no, this causes customers to process their payments again
#return { 'error' => $error };
#XXX just warn verosely for now so i can figure out how these happen in
# the first place, eventually should redirect them to the "change
#address" page but indicate the payment did process??
delete($validate->{'payinfo'}); #don't want to log this!
warn "WARNING: error changing customer info when processing payment (not returning to customer as a processing error): $error\n".
"NEW: ". Dumper($new)."\n".
"OLD: ". Dumper($cust_main)."\n".
"PACKET: ". Dumper($validate)."\n";
#} else {
#not needed...
#$cust_main = $new;
}
}
my $cust_pay = '';
my $receipt_html = '';
if ($paynum) {
# currently supported for realtime CC only; send receipt data to SS
$cust_pay = qsearchs('cust_pay', { 'paynum' => $paynum } );
if($cust_pay) {
$receipt_html = qq!
Payment# |
! . $cust_pay->paynum . qq! |
Date |
! .
time2str("%a %b %o, %Y %r", $cust_pay->_date)
. qq! |
Amount |
! . sprintf('%.2f', $cust_pay->paid) . qq! |
Payment method |
! . $cust_pay->payby_name .' #'. $cust_pay->paymask
. qq! |
!;
}
}
if ( $cust_pay ) {
my($gw, $auth, $order) = split(':', $cust_pay->paybatch);
return {
'error' => '',
'amount' => sprintf('%.2f', $cust_pay->paid),
'date' => $cust_pay->_date,
'date_pretty' => time2str('%Y-%m-%d', $cust_pay->_date),
'time_pretty' => time2str('%T', $cust_pay->_date),
'auth_num' => $auth,
'order_num' => $order,
'receipt_html' => $receipt_html,
};
} else {
return {
'error' => '',
'receipt_html' => '',
};
}
}
sub realtime_collect {
my $p = shift;
my $session = _cache->get($p->{'session_id'})
or return { 'error' => "Can't resume session" }; #better error message
my $custnum = $session->{'custnum'};
my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
or return { 'error' => "unknown custnum $custnum" };
my $amount;
if ( $p->{'amount'} ) {
$amount = $p->{'amount'};
}
elsif ( $session->{'pkgnum'} ) {
$amount = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
}
else {
$amount = $cust_main->balance;
}
my $error = $cust_main->realtime_collect(
'method' => $p->{'method'},
'amount' => $amount,
'pkgnum' => $session->{'pkgnum'},
'session_id' => $p->{'session_id'},
'apply' => 1,
'selfservice'=> 1,
);
return { 'error' => $error } unless ref( $error );
return { 'error' => '', amount => $amount, %$error };
}
sub process_payment_order_pkg {
my $p = shift;
my $hr = process_payment($p);
return $hr if $hr->{'error'};
order_pkg($p);
}
sub process_payment_order_renew {
my $p = shift;
my $hr = process_payment($p);
return $hr if $hr->{'error'};
order_renew($p);
}
sub process_prepay {
my $p = shift;
my $session = _cache->get($p->{'session_id'})
or return { 'error' => "Can't resume session" }; #better error message
my %return;
my $custnum = $session->{'custnum'};
my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
or return { 'error' => "unknown custnum $custnum" };
my( $amount, $seconds, $upbytes, $downbytes, $totalbytes ) = ( 0, 0, 0, 0, 0 );
my $error = $cust_main->recharge_prepay( $p->{'prepaid_cardnum'},
\$amount,
\$seconds,
\$upbytes,
\$downbytes,
\$totalbytes,
);
return { 'error' => $error } if $error;
return { 'error' => '',
'amount' => $amount,
'seconds' => $seconds,
'duration' => duration_exact($seconds),
'upbytes' => $upbytes,
'upload' => FS::UI::bytecount::bytecount_unexact($upbytes),
'downbytes' => $downbytes,
'download' => FS::UI::bytecount::bytecount_unexact($downbytes),
'totalbytes'=> $totalbytes,
'totalload' => FS::UI::bytecount::bytecount_unexact($totalbytes),
};
}
sub invoice {
my $p = shift;
my $session = _cache->get($p->{'session_id'})
or return { 'error' => "Can't resume session" }; #better error message
my $custnum = $session->{'custnum'};
my $invnum = $p->{'invnum'};
my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
'custnum' => $custnum } )
or return { 'error' => "Can't find invnum" };
#my %return;
return { 'error' => '',
'invnum' => $invnum,
'invoice_text' => join('', $cust_bill->print_text ),
'invoice_html' => $cust_bill->print_html( { unsquelch_cdr => 1 } ),
};
}
sub invoice_pdf {
my $p = shift;
my $session = _cache->get($p->{'session_id'})
or return { 'error' => "Can't resume session" }; #better error message
my $custnum = $session->{'custnum'};
my $invnum = $p->{'invnum'};
my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
'custnum' => $custnum } )
or return { 'error' => "Can't find invnum" };
#my %return;
return { 'error' => '',
'invnum' => $invnum,
'invoice_pdf' => $cust_bill->print_pdf({
'unsquelch_cdr' => 1,
'locale' => $p->{'locale'},
}),
};
}
sub legacy_invoice {
my $p = shift;
my $session = _cache->get($p->{'session_id'})
or return { 'error' => "Can't resume session" }; #better error message
my $custnum = $session->{'custnum'};
my $legacyinvnum = $p->{'legacyinvnum'};
my %hash = (
'legacyinvnum' => $legacyinvnum,
'custnum' => $custnum,
);
my $legacy_cust_bill =
qsearchs('legacy_cust_bill', { %hash, 'locale' => $p->{'locale'} } )
|| qsearchs('legacy_cust_bill', \%hash )
or return { 'error' => "Can't find legacyinvnum" };
#my %return;
return { 'error' => '',
'legacyinvnum' => $legacyinvnum,
'legacyid' => $legacy_cust_bill->legacyid,
'invoice_html' => $legacy_cust_bill->content_html,
};
}
sub legacy_invoice_pdf {
my $p = shift;
my $session = _cache->get($p->{'session_id'})
or return { 'error' => "Can't resume session" }; #better error message
my $custnum = $session->{'custnum'};
my $legacyinvnum = $p->{'legacyinvnum'};
my $legacy_cust_bill = qsearchs('legacy_cust_bill', {
'legacyinvnum' => $legacyinvnum,
'custnum' => $custnum,
}) or return { 'error' => "Can't find legacyinvnum" };
#my %return;
return { 'error' => '',
'legacyinvnum' => $legacyinvnum,
'legacyid' => $legacy_cust_bill->legacyid,
'invoice_pdf' => $legacy_cust_bill->content_pdf,
};
}
sub invoice_logo {
my $p = shift;
#sessioning for this? how do we get the session id to the backend invoice
# template so it can add it to the link, blah
my $agentnum = '';
if ( $p->{'invnum'} ) {
my $cust_bill = qsearchs('cust_bill', { 'invnum' => $p->{'invnum'} } )
or return { 'error' => 'unknown invnum' };
$agentnum = $cust_bill->cust_main->agentnum;
}
my $templatename = $p->{'template'} || $p->{'templatename'};
#false laziness-ish w/view/cust_bill-logo.cgi
my $conf = new FS::Conf;
if ( $templatename =~ /^([^\.\/]*)$/ && $conf->exists("logo_$1.png") ) {
$templatename = "_$1";
} else {
$templatename = '';
}
my $filename = "logo$templatename.png";
return { 'error' => '',
'logo' => $conf->config_binary($filename, $agentnum),
'content_type' => 'image/png', #should allow gif, jpg too
};
}
sub list_invoices {
my $p = shift;
my $session = _cache->get($p->{'session_id'})
or return { 'error' => "Can't resume session" }; #better error message
my $custnum = $session->{'custnum'};
my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
or return { 'error' => "unknown custnum $custnum" };
my $conf = new FS::Conf;
my @legacy_cust_bill = $cust_main->legacy_cust_bill;
my @cust_bill = grep ! $_->hide, $cust_main->cust_bill;
my $balance = 0;
return { 'error' => '',
'balance' => $cust_main->balance,
'invoices' => [
map {
my $owed = $_->owed;
$balance += $owed;
+{ 'invnum' => $_->invnum,
'_date' => $_->_date,
'date' => time2str("%b %o, %Y", $_->_date),
'date_short' => time2str("%m-%d-%Y", $_->_date),
'previous' => sprintf('%.2f', ($_->previous)[0]),
'charged' => sprintf('%.2f', $_->charged),
'owed' => sprintf('%.2f', $owed),
'balance' => sprintf('%.2f', $balance),
}
}
@cust_bill
],
'legacy_invoices' => [
map {
+{ 'legacyinvnum' => $_->legacyinvnum,
'legacyid' => $_->legacyid,
'_date' => $_->_date,
'date' => time2str("%b %o, %Y", $_->_date),
'date_short' => time2str("%m-%d-%Y", $_->_date),
'charged' => sprintf('%.2f', $_->charged),
'has_content' => ( length($_->content_pdf)
|| length($_->content_html) ),
}
}
@legacy_cust_bill
],
};
}
sub cancel {
my $p = shift;
my $session = _cache->get($p->{'session_id'})
or return { 'error' => "Can't resume session" }; #better error message
my $custnum = $session->{'custnum'};
my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
or return { 'error' => "unknown custnum $custnum" };
my @errors = $cust_main->cancel( 'quiet'=>1 );
my $error = scalar(@errors) ? join(' / ', @errors) : '';
return { 'error' => $error };
}
sub list_pkgs {
my $p = shift;
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
my $search = { 'custnum' => $custnum };
$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
my $cust_main = qsearchs('cust_main', $search )
or return { 'error' => "unknown custnum $custnum" };
my $conf = new FS::Conf;
# the duplication below is necessary:
# 1. to maintain the current buggy behaviour wrt the cust_pkg and part_pkg
# hashes overwriting each other (setup and no_auto fields). Fixing that is a
# non-backwards-compatible change breaking the software of anyone using the API
# instead of the stock selfservice
# 2. to return cancelled packages as well - for wholesale and non-wholesale
if( $conf->exists('selfservice_server-view-wholesale') ) {
return { 'svcnum' => $session->{'svcnum'},
'custnum' => $custnum,
'cust_pkg' => [ map {
{ $_->hash,
part_pkg => [ map $_->hashref, $_->part_pkg ],
part_svc =>
[ map $_->hashref, $_->available_part_svc ],
cust_svc =>
[ map { my $ref = { $_->hash,
label => [ $_->label ],
};
$ref->{_password} = $_->svc_x->_password
if $context eq 'agent'
&& $conf->exists('agent-showpasswords')
&& $_->part_svc->svcdb eq 'svc_acct';
$ref;
} $_->cust_svc
],
};
} $cust_main->cust_pkg
],
'small_custview' =>
small_custview( $cust_main, $conf->config('countrydefault') ),
'wholesale_view' => 1,
'login_svcpart' => [ $conf->config('selfservice_server-login_svcpart') ],
'date_format' => $conf->config('date_format') || '%m/%d/%Y',
'lnp' => $conf->exists('svc_phone-lnp'),
};
}
{ 'svcnum' => $session->{'svcnum'},
'custnum' => $custnum,
'cust_pkg' => [ map {
my $primary_cust_svc = $_->primary_cust_svc;
+{ $_->hash,
$_->part_pkg->hash,
pkg_label => $_->pkg_label,
status => $_->status,
part_svc =>
[ map $_->hashref, $_->available_part_svc ],
cust_svc =>
[ map { my $ref = { $_->hash,
label => [ $_->label ],
};
$ref->{_password} = $_->svc_x->_password
if $context eq 'agent'
&& $conf->exists('agent-showpasswords')
&& $_->part_svc->svcdb eq 'svc_acct';
$ref->{svchash} = { $_->svc_x->hash } if
$_->part_svc->svcdb eq 'svc_phone';
$ref->{svchash}->{svcpart} = $_->part_svc->svcpart
if $_->part_svc->svcdb eq 'svc_phone'; # hack
$ref;
} $_->cust_svc
],
primary_cust_svc =>
$primary_cust_svc
? { $primary_cust_svc->hash,
label => [ $primary_cust_svc->label ],
finger => $primary_cust_svc->svc_x->finger, #uuh
$primary_cust_svc->part_svc->hash,
}
: {}, #'' ?
};
} $cust_main->ncancelled_pkgs
],
'small_custview' =>
small_custview( $cust_main, $conf->config('countrydefault') ),
};
}
sub list_svcs {
my $p = shift;
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
my $search = { 'custnum' => $custnum };
$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
my $cust_main = qsearchs('cust_main', $search )
or return { 'error' => "unknown custnum $custnum" };
my $pkgnum = $session->{'pkgnum'} || $p->{'pkgnum'} || '';
if ( ! $pkgnum && $p->{'svcnum'} ) {
my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $p->{'svcnum'} } );
$pkgnum = $cust_svc->pkgnum if $cust_svc;
}
my @cust_svc = ();
#foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
foreach my $cust_pkg ( $p->{'ncancelled'}
? $cust_main->ncancelled_pkgs
: $cust_main->unsuspended_pkgs ) {
next if $pkgnum && $cust_pkg->pkgnum != $pkgnum;
push @cust_svc, @{[ $cust_pkg->cust_svc ]}; #@{[ ]} to force array context
}
@cust_svc = grep { $_->part_svc->selfservice_access ne 'hidden' } @cust_svc;
if ( $p->{'svcdb'} ) {
my $svcdb = ref($p->{'svcdb'}) eq 'HASH'
? $p->{'svcdb'}
: ref($p->{'svcdb'}) eq 'ARRAY'
? { map { $_=>1 } @{ $p->{'svcdb'} } }
: { $p->{'svcdb'} => 1 };
@cust_svc = grep $svcdb->{ $_->part_svc->svcdb }, @cust_svc
}
#@svc_x = sort { $a->domain cmp $b->domain || $a->username cmp $b->username }
# @svc_x;
my $conf = new FS::Conf;
{
'svcnum' => $session->{'svcnum'},
'custnum' => $custnum,
'date_format' => $conf->config('date_format') || '%m/%d/%Y',
'view_usage_nodomain' => $conf->exists('selfservice-view_usage_nodomain'),
'svcs' => [
map {
my $svc_x = $_->svc_x;
my($label, $value) = $_->label;
my $part_svc = $_->part_svc;
my $svcdb = $part_svc->svcdb;
my $cust_pkg = $_->cust_pkg;
my $part_pkg = $cust_pkg->part_pkg;
my %hash = (
'svcnum' => $_->svcnum,
'display_svcnum' => $_->display_svcnum,
'svcdb' => $svcdb,
'label' => $label,
'value' => $value,
'pkg_label' => $cust_pkg->pkg_label,
'pkg_status' => $cust_pkg->status,
'readonly' => ($part_svc->selfservice_access eq 'readonly'),
);
if ( $svcdb eq 'svc_acct' ) {
%hash = (
%hash,
'username' => $svc_x->username,
'email' => $svc_x->email,
'finger' => $svc_x->finger,
'seconds' => $svc_x->seconds,
'upbytes' => display_bytecount($svc_x->upbytes),
'downbytes' => display_bytecount($svc_x->downbytes),
'totalbytes' => display_bytecount($svc_x->totalbytes),
'recharge_amount' => $part_pkg->option('recharge_amount',1),
'recharge_seconds' => $part_pkg->option('recharge_seconds',1),
'recharge_upbytes' =>
display_bytecount($part_pkg->option('recharge_upbytes',1)),
'recharge_downbytes' =>
display_bytecount($part_pkg->option('recharge_downbytes',1)),
'recharge_totalbytes' =>
display_bytecount($part_pkg->option('recharge_totalbytes',1)),
# more...
);
} elsif ( $svcdb eq 'svc_dsl' ) {
$hash{'phonenum'} = $svc_x->phonenum;
if ( $svc_x->first || $svc_x->get('last') || $svc_x->company ) {
$hash{'name'} = $svc_x->first. ' '. $svc_x->get('last');
$hash{'name'} = $svc_x->company. ' ('. $hash{'name'}. ')'
if $svc_x->company;
} else {
$hash{'name'} = $cust_main->name;
}
}
# elsif ( $svcdb eq 'svc_phone' || $svcdb eq 'svc_port' ) {
# %hash = (
# %hash,
# );
#}
\%hash;
}
@cust_svc
],
};
}
sub _customer_svc_x {
my($custnum, $svcnum, $table) = (shift, shift, shift);
my $hashref = ref($svcnum) ? $svcnum : { 'svcnum' => $svcnum };
$custnum =~ /^(\d+)$/ or die "illegal custnum";
my $search = " AND custnum = $1";
#$search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
qsearchs( {
'table' => ($table || 'svc_acct'),
'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
'LEFT JOIN cust_pkg USING ( pkgnum ) ',#.
#'LEFT JOIN cust_main USING ( custnum ) ',
'hashref' => $hashref,
'extra_sql' => $search, #important
} );
}
sub svc_status_html {
my $p = shift;
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
#XXX only svc_dsl for now
my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl')
or return { 'error' => "Service not found" };
my $html = $svc_x->getstatus_html;
return { 'html' => $html };
}
sub svc_status_hash {
my $p = shift;
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
#XXX only svc_acct for now
my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
or return { 'error' => "Service not found" };
my ( $html, $hashref ) = $svc_x->export_getstatus;
return $hashref;
}
sub set_svc_status_hash {
my $p = shift;
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
#XXX only svc_acct for now
my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
or return { 'error' => "Service not found" };
warn "set_svc_status_hash ". join(' / ', map "$_=>".$p->{$_}, keys %$p )
if $DEBUG;
my $error = $svc_x->export_setstatus($p); #$p? returns error?
return { 'error' => $error } if $error;
return {}; #? { 'error' => '' }
}
sub acct_forward_info {
my $p = shift;
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
my $svc_forward = _customer_svc_x( $custnum,
{ 'srcsvc' => $p->{'svcnum'} },
'svc_forward',
)
or return { 'error' => '',
'dst' => '',
};
return { 'error' => '',
'dst' => $svc_forward->dst || $svc_forward->dstsvc_acct->email,
};
}
sub process_acct_forward {
my $p = shift;
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
my $old = _customer_svc_x( $custnum,
{ 'srcsvc' => $p->{'svcnum'} },
'svc_forward',
);
if ( $p->{'dst'} eq '' ) {
if ( $old ) {
my $error = $old->delete;
return { 'error' => $error };
}
return { 'error' => '' };
}
my $new = new FS::svc_forward { 'srcsvc' => $p->{'svcnum'},
'dst' => $p->{'dst'},
};
my $error;
if ( $old ) {
$new->svcnum($old->svcnum);
my $cust_svc = $old->cust_svc;
$new->svcpart($old->svcpart);
$new->pkgnuym($old->pkgnum);
$error = $new->replace($old);
} else {
my $conf = new FS::Conf;
$new->svcpart($conf->config('selfservice-svc_forward_svcpart'));
my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
or return { 'error' => 'No service' }; #how would we even get here?
$new->pkgnum( $svc_acct->cust_svc->pkgnum );
$error = $new->insert;
}
return { 'error' => $error };
}
sub list_dsl_devices {
my $p = shift;
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
or return { 'error' => "Service not found" };
return {
'devices' => [ map {
+{ 'mac_addr' => $_->mac_addr };
} $svc_dsl->dsl_device
],
};
}
sub add_dsl_device {
my $p = shift;
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
or return { 'error' => "Service not found" };
return { 'error' => 'No MAC address supplied' }
unless length($p->{'mac_addr'});
my $dsl_device = new FS::dsl_device { 'svcnum' => $svc_dsl->svcnum,
'mac_addr' => scalar($p->{'mac_addr'}),
};
my $error = $dsl_device->insert;
return { 'error' => $error };
}
sub delete_dsl_device {
my $p = shift;
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
or return { 'error' => "Service not found" };
my $dsl_device = qsearchs('dsl_device', { 'svcnum' => $svc_dsl->svcnum,
'mac_addr' => scalar($p->{'mac_addr'}),
}
)
or return { 'error' => 'Unknown MAC address: '. $p->{'mac_addr'} };
my $error = $dsl_device->delete;
return { 'error' => $error };
}
sub port_graph {
my $p = shift;
_usage_details( \&_port_graph, $p,
'svcdb' => 'svc_port',
);
}
sub _port_graph {
my($svc_port, $begin, $end) = @_;
my @usage = ();
my $pngOrError = $svc_port->graph_png( start=>$begin, end=> $end );
push @usage, { 'png' => $pngOrError };
(@usage);
}
sub _list_svc_usage {
my($svc_acct, $begin, $end) = @_;
my @usage = ();
foreach my $part_export (
map { qsearch ( 'part_export', { 'exporttype' => $_ } ) }
qw( sqlradius sqlradius_withdomain )
) {
push @usage, @ { $part_export->usage_sessions($begin, $end, $svc_acct) };
}
(@usage);
}
sub list_svc_usage {
_usage_details(\&_list_svc_usage, @_);
}
sub _list_support_usage {
my($svc_acct, $begin, $end) = @_;
my @usage = ();
foreach ( grep { $begin <= $_->_date && $_->_date <= $end }
qsearch('acct_rt_transaction', { 'svcnum' => $svc_acct->svcnum })
) {
push @usage, { 'seconds' => $_->seconds,
'support' => $_->support,
'_date' => $_->_date,
'id' => $_->transaction_id,
'creator' => $_->creator,
'subject' => $_->subject,
'status' => $_->status,
'ticketid' => $_->ticketid,
};
}
(@usage);
}
sub list_support_usage {
_usage_details(\&_list_support_usage, @_);
}
sub _list_cdr_usage {
# XXX CDR type support...
# XXX any way to do a paged search on this?
# we have to return the results all at once...
my($svc_phone, $begin, $end, %opt) = @_;
map [ $_->downstream_csv(%opt, 'keeparray' => 1) ],
$svc_phone->get_cdrs( 'begin'=>$begin, 'end'=>$end, );
}
sub list_cdr_usage {
my $p = shift;
_usage_details( \&_list_cdr_usage, $p,
'svcdb' => 'svc_phone',
);
}
sub _usage_details {
my($callback, $p, %opt) = @_;
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
my $search = { 'svcnum' => $p->{'svcnum'} };
$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
my $svcdb = $opt{'svcdb'} || 'svc_acct';
my $svc_x = qsearchs( $svcdb, $search );
return { 'error' => 'No service selected in list_svc_usage' }
unless $svc_x;
my $cust_pkg = $svc_x->cust_svc->cust_pkg;
my $freq = $cust_pkg->part_pkg->freq;
my %callback_opt;
my $header = [];
if ( $svcdb eq 'svc_phone' ) {
my $format = $cust_pkg->part_pkg->option('output_format') || '';
$format = '' if $format =~ /^sum_/;
# sensible default if there is no format or it's a summary format
if ( $cust_pkg->part_pkg->plan eq 'voip_inbound' ) {
$format ||= 'source_default';
$callback_opt{inbound} = 1;
}
else {
$format ||= 'default';
}
$callback_opt{format} = $format;
$header = [ split(',', FS::cdr::invoice_header($format) ) ];
}
my $start = $cust_pkg->setup;
#my $end = $cust_pkg->bill; # or time?
my $end = time;
unless ( $p->{beginning} ) {
$p->{beginning} = $cust_pkg->last_bill;
$p->{ending} = $end;
}
die "illegal beginning" if $p->{beginning} !~ /^\d*$/;
die "illegal ending" if $p->{ending} !~ /^\d*$/;
my (@usage) = &$callback($svc_x, $p->{beginning}, $p->{ending},
%callback_opt
);
#kinda false laziness with FS::cust_main::bill, but perhaps
#we should really change this bit to DateTime and DateTime::Duration
#
#change this bit to use Date::Manip? CAREFUL with timezones (see
# mailing list archive)
my ($nsec,$nmin,$nhour,$nmday,$nmon,$nyear) =
(localtime($p->{ending}) )[0,1,2,3,4,5];
my ($psec,$pmin,$phour,$pmday,$pmon,$pyear) =
(localtime($p->{beginning}) )[0,1,2,3,4,5];
if ( $freq =~ /^\d+$/ ) {
$nmon += $freq;
until ( $nmon < 12 ) { $nmon -= 12; $nyear++; }
$pmon -= $freq;
until ( $pmon >= 0 ) { $pmon += 12; $pyear--; }
} elsif ( $freq =~ /^(\d+)w$/ ) {
my $weeks = $1;
$nmday += $weeks * 7;
$pmday -= $weeks * 7;
} elsif ( $freq =~ /^(\d+)d$/ ) {
my $days = $1;
$nmday += $days;
$pmday -= $days;
} elsif ( $freq =~ /^(\d+)h$/ ) {
my $hours = $1;
$nhour += $hours;
$phour -= $hours;
} else {
return { 'error' => "unparsable frequency: ". $freq };
}
my $previous = timelocal_nocheck($psec,$pmin,$phour,$pmday,$pmon,$pyear);
my $next = timelocal_nocheck($nsec,$nmin,$nhour,$nmday,$nmon,$nyear);
{
'error' => '',
'svcnum' => $p->{svcnum},
'beginning' => $p->{beginning},
'ending' => $p->{ending},
'previous' => ($previous > $start) ? $previous : $start,
'next' => ($next < $end) ? $next : $end,
'header' => $header,
'usage' => \@usage,
};
}
sub order_pkg {
my $p = shift;
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
my $search = { 'custnum' => $custnum };
$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
my $cust_main = qsearchs('cust_main', $search )
or return { 'error' => "unknown custnum $custnum" };
my $status = $cust_main->status;
#false laziness w/ClientAPI/Signup.pm
my $cust_pkg = new FS::cust_pkg ( {
'custnum' => $custnum,
'pkgpart' => $p->{'pkgpart'},
} );
my $error = $cust_pkg->check;
return { 'error' => $error } if $error;
my @svc = ();
unless ( $p->{'svcpart'} eq 'none' ) {
my $svcdb;
my $svcpart = '';
if ( $p->{'svcpart'} =~ /^(\d+)$/ ) {
$svcpart = $1;
my $part_svc = qsearchs('part_svc', { 'svcpart' => $svcpart } );
return { 'error' => "Unknown svcpart $svcpart" } unless $part_svc;
$svcdb = $part_svc->svcdb;
} else {
$svcdb = 'svc_acct';
}
$svcpart ||= $cust_pkg->part_pkg->svcpart($svcdb);
my %fields = (
'svc_acct' => [ qw( username domsvc _password sec_phrase popnum ) ],
'svc_domain' => [ qw( domain ) ],
'svc_phone' => [ qw( phonenum pin sip_password phone_name ) ],
'svc_external' => [ qw( id title ) ],
'svc_pbx' => [ qw( id title ) ],
);
my $svc_x = "FS::$svcdb"->new( {
'svcpart' => $svcpart,
map { $_ => $p->{$_} } @{$fields{$svcdb}}
} );
if ( $svcdb eq 'svc_acct' && exists($p->{"snarf_machine1"}) ) {
my @acct_snarf;
my $snarfnum = 1;
while ( length($p->{"snarf_machine$snarfnum"}) ) {
my $acct_snarf = new FS::acct_snarf ( {
'machine' => $p->{"snarf_machine$snarfnum"},
'protocol' => $p->{"snarf_protocol$snarfnum"},
'username' => $p->{"snarf_username$snarfnum"},
'_password' => $p->{"snarf_password$snarfnum"},
} );
$snarfnum++;
push @acct_snarf, $acct_snarf;
}
$svc_x->child_objects( \@acct_snarf );
}
my $y = $svc_x->setdefault; # arguably should be in new method
return { 'error' => $y } if $y && !ref($y);
$error = $svc_x->check;
return { 'error' => $error } if $error;
push @svc, $svc_x;
}
use Tie::RefHash;
tie my %hash, 'Tie::RefHash';
%hash = ( $cust_pkg => \@svc );
#msgcat
$error = $cust_main->order_pkgs( \%hash, 'noexport' => 1 );
return { 'error' => $error } if $error;
my $conf = new FS::Conf;
if ( $conf->exists('signup_server-realtime') ) {
my $bill_error = _do_bop_realtime( $cust_main, $status );
if ($bill_error) {
$cust_pkg->cancel('quiet'=>1);
return $bill_error;
} else {
$cust_pkg->reexport;
}
} else {
$cust_pkg->reexport;
}
my $svcnum = $svc[0] ? $svc[0]->svcnum : '';
return { error=>'', pkgnum=>$cust_pkg->pkgnum, svcnum=>$svcnum };
}
sub change_pkg {
my $p = shift;
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
my $search = { 'custnum' => $custnum };
$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
my $cust_main = qsearchs('cust_main', $search )
or return { 'error' => "unknown custnum $custnum" };
my $status = $cust_main->status;
my $cust_pkg = qsearchs('cust_pkg', { 'pkgnum' => $p->{pkgnum} } )
or return { 'error' => "unknown package $p->{pkgnum}" };
my @newpkg;
my $error = FS::cust_pkg::order( $custnum,
[$p->{pkgpart}],
[$p->{pkgnum}],
\@newpkg,
);
my $conf = new FS::Conf;
if ( $conf->exists('signup_server-realtime') ) {
my $bill_error = _do_bop_realtime( $cust_main, $status );
if ($bill_error) {
$newpkg[0]->suspend;
return $bill_error;
} else {
$newpkg[0]->reexport;
}
} else {
$newpkg[0]->reexport;
}
return { error => '', pkgnum => $cust_pkg->pkgnum };
}
sub order_recharge {
my $p = shift;
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
my $search = { 'custnum' => $custnum };
$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
my $cust_main = qsearchs('cust_main', $search )
or return { 'error' => "unknown custnum $custnum" };
my $status = $cust_main->status;
my $cust_svc = qsearchs( 'cust_svc', { 'svcnum' => $p->{'svcnum'} } )
or return { 'error' => "unknown service " . $p->{'svcnum'} };
my $svc_x = $cust_svc->svc_x;
my $part_pkg = $cust_svc->cust_pkg->part_pkg;
my %vhash =
map { $_ =~ /^recharge_(.*)$/; $1, $part_pkg->option($_, 1) }
qw ( recharge_seconds recharge_upbytes recharge_downbytes
recharge_totalbytes );
my $amount = $part_pkg->option('recharge_amount', 1);
my ($l, $v, $d) = $cust_svc->label; # blah
my $pkg = "Recharge $v";
my $bill_error = $cust_main->charge($amount, $pkg,
"time: $vhash{seconds}, up: $vhash{upbytes}," .
"down: $vhash{downbytes}, total: $vhash{totalbytes}",
$part_pkg->taxclass); #meh
my $conf = new FS::Conf;
if ( $conf->exists('signup_server-realtime') && !$bill_error ) {
$bill_error = _do_bop_realtime( $cust_main, $status );
if ($bill_error) {
return $bill_error;
} else {
my $error = $svc_x->recharge (\%vhash);
return { 'error' => $error } if $error;
}
} else {
my $error = $bill_error;
$error ||= $svc_x->recharge (\%vhash);
return { 'error' => $error } if $error;
}
return { error => '', svc => $cust_svc->part_svc->svc };
}
sub _do_bop_realtime {
my ($cust_main, $status) = (shift, shift);
my $old_balance = $cust_main->balance;
my $bill_error = $cust_main->bill
|| $cust_main->apply_payments_and_credits
|| $cust_main->realtime_collect('selfservice' => 1);
if ( $cust_main->balance > $old_balance
&& $cust_main->balance > 0
&& ( $cust_main->payby !~ /^(BILL|DCRD|DCHK)$/ ?
1 : $status eq 'suspended' ) ) {
#this makes sense. credit is "un-doing" the invoice
my $conf = new FS::Conf;
$cust_main->credit( sprintf("%.2f", $cust_main->balance - $old_balance ),
'self-service decline',
'reason_type' => $conf->config('signup_credit_type'),
);
$cust_main->apply_credits( 'order' => 'newest' );
return { 'error' => '_decline', 'bill_error' => $bill_error };
}
'';
}
sub renew_info {
my $p = shift;
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
or return { 'error' => "unknown custnum $custnum" };
my @cust_pkg = sort { $a->bill <=> $b->bill }
grep { $_->part_pkg->freq ne '0' }
$cust_main->ncancelled_pkgs;
#return { 'error' => 'No active packages to renew.' } unless @cust_pkg;
my $total = $cust_main->balance;
my @array = map {
my $bill = $_->bill;
$total += $_->part_pkg->base_recur($_, \$bill);
my $renew_date = $_->part_pkg->add_freq($_->bill);
{
'pkgnum' => $_->pkgnum,
'amount' => sprintf('%.2f', $total),
'bill_date' => $_->bill,
'bill_date_pretty' => time2str('%x', $_->bill),
'renew_date' => $renew_date,
'renew_date_pretty' => time2str('%x', $renew_date),
'expire_date' => $_->expire,
'expire_date_pretty' => time2str('%x', $_->expire),
};
}
@cust_pkg;
return { 'dates' => \@array };
}
sub payment_info_renew_info {
my $p = shift;
my $renew_info = renew_info($p);
my $payment_info = payment_info($p);
return { %$renew_info,
%$payment_info,
};
}
sub order_renew {
my $p = shift;
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
or return { 'error' => "unknown custnum $custnum" };
my $date = $p->{'date'};
my $now = time;
#freeside-daily -n -d $date fs_daily $custnum
$cust_main->bill_and_collect( 'time' => $date,
'invoice_time' => $now,
'actual_time' => $now,
'check_freq' => '1d',
);
return { 'error' => '' };
}
sub suspend_pkg {
my $p = shift;
my $session = _cache->get($p->{'session_id'})
or return { 'error' => "Can't resume session" }; #better error message
my $custnum = $session->{'custnum'};
my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
or return { 'error' => "unknown custnum $custnum" };
my $conf = new FS::Conf;
my $reasonnum =
$conf->config('selfservice-self_suspend_reason', $cust_main->agentnum)
or return { 'error' => 'Permission denied' };
my $pkgnum = $p->{'pkgnum'};
my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
'pkgnum' => $pkgnum, } )
or return { 'error' => "unknown pkgnum $pkgnum" };
my $error = $cust_pkg->suspend(reason => $reasonnum);
return { 'error' => $error };
}
sub cancel_pkg {
my $p = shift;
my $session = _cache->get($p->{'session_id'})
or return { 'error' => "Can't resume session" }; #better error message
my $custnum = $session->{'custnum'};
my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
or return { 'error' => "unknown custnum $custnum" };
my $pkgnum = $p->{'pkgnum'};
my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
'pkgnum' => $pkgnum, } )
or return { 'error' => "unknown pkgnum $pkgnum" };
my $error = $cust_pkg->cancel('quiet' => 1);
return { 'error' => $error };
}
sub provision_phone {
my $p = shift;
my @bulkdid;
@bulkdid = @{$p->{'bulkdid'}} if $p->{'bulkdid'};
if($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/){
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
return { 'error' => 'service not found' } unless $svc_phone;
return { 'error' => 'invalid svcnum' }
if $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum != $custnum;
$svc_phone->email($p->{'email'})
if $svc_phone->email ne $p->{'email'} && $p->{'email'} =~ /^([\w\.\d@]+|)$/;
$svc_phone->forwarddst($p->{'forwarddst'})
if $svc_phone->forwarddst ne $p->{'forwarddst'}
&& $p->{'forwarddst'} =~ /^(\d+|)$/;
return { 'error' => $svc_phone->replace };
}
# single DID LNP
unless($p->{'lnp'}) {
$p->{'lnp_desired_due_date'} = parse_datetime($p->{'lnp_desired_due_date'});
$p->{'lnp_status'} = "portingin";
return _provision( 'FS::svc_phone',
[qw(lnp_desired_due_date lnp_other_provider
lnp_other_provider_account phonenum countrycode lnp_status)],
[qw(phonenum countrycode)],
$p,
@_
);
}
# single DID order
unless (scalar(@bulkdid)) {
return _provision( 'FS::svc_phone',
[qw(phonenum countrycode)],
[qw(phonenum countrycode)],
$p,
@_
);
}
# bulk DID order case
my $error;
foreach my $did ( @bulkdid ) {
$did =~ s/[^0-9]//g;
$error = _provision( 'FS::svc_phone',
[qw(phonenum countrycode)],
[qw(phonenum countrycode)],
{
'pkgnum' => $p->{'pkgnum'},
'svcpart' => $p->{'svcpart'},
'phonenum' => $did,
'countrycode' => $p->{'countrycode'},
'session_id' => $p->{'session_id'},
}
);
return $error if ($error->{'error'} && length($error->{'error'}) > 1);
}
{ 'bulkdid' => [ @bulkdid ], 'svc' => $error->{'svc'} }
}
sub provision_acct {
my $p = shift;
warn "provision_acct called\n"
if $DEBUG;
return { 'error' => gettext('passwords_dont_match') }
if $p->{'_password'} ne $p->{'_password2'};
return { 'error' => gettext('empty_password') }
unless length($p->{'_password'});
if ($p->{'domsvc'}) {
my %domains = domain_select_hash FS::svc_acct(map { $_ => $p->{$_} }
qw ( svcpart pkgnum ) );
return { 'error' => gettext('invalid_domain') }
unless ($domains{$p->{'domsvc'}});
}
warn "provision_acct calling _provision\n"
if $DEBUG;
_provision( 'FS::svc_acct',
[qw(username _password domsvc)],
[qw(username _password domsvc)],
$p,
@_
);
}
sub provision_external {
my $p = shift;
#_provision( 'FS::svc_external', [qw(id title)], [qw(id title)], $p, @_ );
_provision( 'FS::svc_external',
[],
[qw(id title)],
$p,
@_
);
}
sub _provision {
my( $class, $fields, $return_fields, $p ) = splice(@_, 0, 4);
warn "_provision called for $class\n"
if $DEBUG;
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
my $search = { 'custnum' => $custnum };
$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
my $cust_main = qsearchs('cust_main', $search )
or return { 'error' => "unknown custnum $custnum" };
my $pkgnum = $p->{'pkgnum'};
warn "searching for custnum $custnum pkgnum $pkgnum\n"
if $DEBUG;
my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
'pkgnum' => $pkgnum,
} )
or return { 'error' => "unknown pkgnum $pkgnum" };
warn "searching for svcpart ". $p->{'svcpart'}. "\n"
if $DEBUG;
my $part_svc = qsearchs('part_svc', { 'svcpart' => $p->{'svcpart'} } )
or return { 'error' => "unknown svcpart $p->{'svcpart'}" };
warn "creating $class record\n"
if $DEBUG;
my $svc_x = $class->new( {
'pkgnum' => $p->{'pkgnum'},
'svcpart' => $p->{'svcpart'},
map { $_ => $p->{$_} } @$fields
} );
warn "inserting $class record\n"
if $DEBUG;
my $error = $svc_x->insert;
unless ( $error ) {
warn "finding inserted record for svcnum ". $svc_x->svcnum. "\n"
if $DEBUG;
$svc_x = qsearchs($svc_x->table, { 'svcnum' => $svc_x->svcnum })
}
my $return = { 'svc' => $part_svc->svc,
'error' => $error,
map { $_ => $svc_x->get($_) } @$return_fields
};
warn "_provision returning ". Dumper($return). "\n"
if $DEBUG;
return $return;
}
sub part_svc_info {
my $p = shift;
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
my $search = { 'custnum' => $custnum };
$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
my $cust_main = qsearchs('cust_main', $search )
or return { 'error' => "unknown custnum $custnum" };
my $pkgnum = $p->{'pkgnum'};
my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
'pkgnum' => $pkgnum,
} )
or return { 'error' => "unknown pkgnum $pkgnum" };
my $svcpart = $p->{'svcpart'};
my $pkg_svc = qsearchs('pkg_svc', { 'pkgpart' => $cust_pkg->pkgpart,
'svcpart' => $svcpart, } )
or return { 'error' => "unknown svcpart $svcpart for pkgnum $pkgnum" };
my $part_svc = $pkg_svc->part_svc;
my $conf = new FS::Conf;
my $ret = {
'svc' => $part_svc->svc,
'svcdb' => $part_svc->svcdb,
'pkgnum' => $pkgnum,
'svcpart' => $svcpart,
'custnum' => $custnum,
'security_phrase' => 0, #XXX !
'svc_acct_pop' => [], #XXX !
'popnum' => '',
'init_popstate' => '',
'popac' => '',
'acstate' => '',
'small_custview' =>
small_custview( $cust_main, $conf->config('countrydefault') ),
};
if ($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/
&& $ret->{'svcdb'} eq 'svc_phone') {
$ret->{'svcnum'} = $p->{'svcnum'};
my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
if ( $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum == $custnum ) {
$ret->{'email'} = $svc_phone->email;
$ret->{'forwarddst'} = $svc_phone->forwarddst;
}
}
$ret;
}
sub unprovision_svc {
my $p = shift;
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
my $search = { 'custnum' => $custnum };
$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
my $cust_main = qsearchs('cust_main', $search )
or return { 'error' => "unknown custnum $custnum" };
my $svcnum = $p->{'svcnum'};
my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $svcnum, } )
or return { 'error' => "unknown svcnum $svcnum" };
return { 'error' => "Service $svcnum does not belong to customer $custnum" }
unless $cust_svc->cust_pkg->custnum == $custnum;
my $conf = new FS::Conf;
return { 'svc' => $cust_svc->part_svc->svc,
'error' => $cust_svc->cancel,
'small_custview' =>
small_custview( $cust_main, $conf->config('countrydefault') ),
};
}
sub myaccount_passwd {
my $p = shift;
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
return { 'error' => "New passwords don't match." }
if $p->{'new_password'} ne $p->{'new_password2'};
return { 'error' => 'Enter new password' }
unless length($p->{'new_password'});
#my $search = { 'custnum' => $custnum };
#$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
$custnum =~ /^(\d+)$/ or die "illegal custnum";
my $search = " AND custnum = $1";
$search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
my $svc_acct = qsearchs( {
'table' => 'svc_acct',
'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
'LEFT JOIN cust_pkg USING ( pkgnum ) '.
'LEFT JOIN cust_main USING ( custnum ) ',
'hashref' => { 'svcnum' => $p->{'svcnum'}, },
'extra_sql' => $search, #important
} )
or return { 'error' => "Service not found" };
if ( exists($p->{'old_password'}) ) {
return { 'error' => "Incorrect password." }
unless $svc_acct->check_password($p->{'old_password'});
}
$svc_acct->set_password($p->{'new_password'});
my $error = $svc_acct->replace();
my($label, $value) = $svc_acct->cust_svc->label;
return { 'error' => $error,
'label' => $label,
'value' => $value,
};
}
sub reset_passwd {
my $p = shift;
my $conf = new FS::Conf;
my $verification = $conf->config('selfservice-password_reset_verification')
or return { 'error' => 'Password resets disabled' };
my $username = $p->{'username'};
my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
or return { 'error' => 'Account not found' };
my $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
'domsvc' => $svc_domain->svcnum }
)
or return { 'error' => 'Account not found' };
my $cust_pkg = $svc_acct->cust_svc->cust_pkg
or return { 'error' => 'Account not found' };
my $cust_main = $cust_pkg->cust_main;
my %verify = (
'paymask' => sub {
my( $p, $cust_main ) = @_;
$cust_main->payby =~ /^(CARD|DCRD|CHEK|DCHK)$/
&& $p->{'paymask'} eq substr($cust_main->paymask, -4)
},
'amount' => sub {
my( $p, $cust_main ) = @_;
my $cust_pay = qsearchs({
'table' => 'cust_pay',
'hashref' => { 'custnum' => $cust_main->custnum },
'order_by' => 'ORDER BY _date DESC LIMIT 1',
})
or return 0;
$p->{'amount'} == $cust_pay->paid;
},
'zip' => sub {
my( $p, $cust_main ) = @_;
$p->{'zip'} eq $cust_main->zip
|| ( $cust_main->ship_zip && $p->{'zip'} eq $cust_main->ship_zip );
},
);
foreach my $verify ( split(',', $verification) ) {
&{ $verify{$verify} }( $p, $cust_main )
or return { 'error' => 'Account not found' };
}
#okay, we're verified, now create a unique session
my $reset_session = {
'svcnum' => $svc_acct->svcnum,
};
my $timeout = '1 hour'; #?
my $reset_session_id;
do {
$reset_session_id = md5_hex(md5_hex(time(). {}. rand(). $$))
} until ( ! defined _cache->get("reset_passwd_$reset_session_id") ); #just in case
_cache->set( "reset_passwd_$reset_session_id", $reset_session, $timeout );
#email it
my $msgnum = $conf->config('selfservice-password_reset_msgnum', $cust_main->agentnum);
#die "selfservice-password_reset_msgnum unset" unless $msgnum;
return { 'error' => "selfservice-password_reset_msgnum unset" } unless $msgnum;
my $msg_template = qsearchs('msg_template', { msgnum => $msgnum } );
my $error = $msg_template->send( 'cust_main' => $cust_main,
'object' => $svc_acct,
'substitutions' => {
'session_id' => $reset_session_id,
}
);
if ( $error ) {
return { 'error' => $error }; #????
}
return { 'error' => '' };
}
sub check_reset_passwd {
my $p = shift;
my $conf = new FS::Conf;
my $verification = $conf->config('selfservice-password_reset_verification')
or return { 'error' => 'Password resets disabled' };
my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
or return { 'error' => "Can't resume session" }; #better error message
my $svcnum = $reset_session->{'svcnum'};
my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
or return { 'error' => "Service not found" };
return { 'error' => '',
'username' => $svc_acct->username,
};
}
sub process_reset_passwd {
my $p = shift;
my $conf = new FS::Conf;
my $verification = $conf->config('selfservice-password_reset_verification')
or return { 'error' => 'Password resets disabled' };
return { 'error' => "New passwords don't match." }
if $p->{'new_password'} ne $p->{'new_password2'};
return { 'error' => 'Enter new password' }
unless length($p->{'new_password'});
my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
or return { 'error' => "Can't resume session" }; #better error message
my $svcnum = $reset_session->{'svcnum'};
my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
or return { 'error' => "Service not found" };
$svc_acct->set_password($p->{'new_password'});
my $error = $svc_acct->replace();
my($label, $value) = $svc_acct->cust_svc->label;
return { 'error' => $error,
#'label' => $label,
#'value' => $value,
};
}
sub create_ticket {
my $p = shift;
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
warn "$me create_ticket: initializing ticket system\n" if $DEBUG;
FS::TicketSystem->init();
my $conf = new FS::Conf;
my $queue = $p->{'queue'}
|| $conf->config('ticket_system-selfservice_queueid')
|| $conf->config('ticket_system-default_queueid');
warn "$me create_ticket: creating ticket\n" if $DEBUG;
my $err_or_ticket = FS::TicketSystem->create_ticket(
'', #create RT session based on FS CurrentUser (fs_selfservice)
'queue' => $queue,
'custnum' => $custnum,
'svcnum' => $session->{'svcnum'},
map { $_ => $p->{$_} } qw( requestor cc subject message mime_type )
);
if ( ref($err_or_ticket) ) {
warn "$me create_ticket: successful: ". $err_or_ticket->id. "\n"
if $DEBUG;
return { 'error' => '',
'ticket_id' => $err_or_ticket->id,
};
} else {
warn "$me create_ticket: unsuccessful: $err_or_ticket\n"
if $DEBUG;
return { 'error' => $err_or_ticket };
}
}
sub did_report {
my $p = shift;
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
return { error => 'requested format not implemented' }
unless ($p->{'format'} eq 'csv' || $p->{'format'} eq 'xls');
my $conf = new FS::Conf;
my $age_threshold = 0;
$age_threshold = time() - $conf->config('selfservice-recent-did-age')
if ($p->{'recentonly'} && $conf->exists('selfservice-recent-did-age'));
my $search = { 'custnum' => $custnum };
$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
my $cust_main = qsearchs('cust_main', $search )
or return { 'error' => "unknown custnum $custnum" };
# does it make more sense to just run one sql query for this instead of all the
# insanity below? would increase performance greately for large data sets?
my @svc_phone = ();
foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
my @part_svc = $cust_pkg->part_svc;
foreach my $part_svc ( @part_svc ) {
if($part_svc->svcdb eq 'svc_phone'){
my @cust_pkg_svc = @{$part_svc->cust_pkg_svc};
foreach my $cust_pkg_svc ( @cust_pkg_svc ) {
push @svc_phone, $cust_pkg_svc->svc_x
if $cust_pkg_svc->date_inserted >= $age_threshold;
}
}
}
}
my $csv;
my $xls;
my($xls_r,$xls_c) = (0,0);
my $xls_workbook;
my $content = '';
my @fields = qw( countrycode phonenum pin sip_password phone_name );
if($p->{'format'} eq 'csv') {
$csv = new Text::CSV_XS { 'always_quote' => 1,
'eol' => "\n",
};
return { 'error' => 'Unable to create CSV' } unless $csv->combine(@fields);
$content .= $csv->string;
}
elsif($p->{'format'} eq 'xls') {
my $XLS1 = new IO::Scalar \$content;
$xls_workbook = Spreadsheet::WriteExcel->new($XLS1)
or return { 'error' => "Error opening .xls file: $!" };
$xls = $xls_workbook->add_worksheet('DIDs');
foreach ( @fields ) {
$xls->write(0,$xls_c++,$_);
}
$xls_r++;
}
foreach my $svc_phone ( @svc_phone ) {
my @cols = map { $svc_phone->$_ } @fields;
if($p->{'format'} eq 'csv') {
return { 'error' => 'Unable to create CSV' }
unless $csv->combine(@cols);
$content .= $csv->string;
}
elsif($p->{'format'} eq 'xls') {
$xls_c = 0;
foreach ( @cols ) {
$xls->write($xls_r,$xls_c++,$_);
}
$xls_r++;
}
}
$xls_workbook->close() if $p->{'format'} eq 'xls';
{ content => $content, format => $p->{'format'}, };
}
sub get_ticket {
my $p = shift;
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
warn "$me get_ticket: initializing ticket system\n" if $DEBUG;
FS::TicketSystem->init();
return { 'error' => 'get_ticket configuration error' }
if $FS::TicketSystem::system ne 'RT_Internal';
# check existence and ownership as part of this
warn "$me get_ticket: fetching ticket\n" if $DEBUG;
my $rt_session = FS::TicketSystem->session('');
my $Ticket = FS::TicketSystem->get_ticket_object(
$rt_session,
ticket_id => $p->{'ticket_id'},
custnum => $custnum
);
return { 'error' => 'ticket not found' } if !$Ticket;
if ( length( $p->{'subject'} || '' ) ) {
# subject change
if ( $p->{'subject'} ne $Ticket->Subject ) {
my ($val, $msg) = $Ticket->SetSubject($p->{'subject'});
return { 'error' => "unable to set subject: $msg" } if !$val;
}
}
if(length($p->{'reply'})) {
my @err_or_res = FS::TicketSystem->correspond_ticket(
$rt_session,
'ticket_id' => $p->{'ticket_id'},
'content' => $p->{'reply'},
);
return { 'error' => 'unable to reply to ticket' }
unless ( $err_or_res[0] != 0 && defined $err_or_res[2] );
}
warn "$me get_ticket: getting ticket history\n" if $DEBUG;
my $err_or_ticket = FS::TicketSystem->get_ticket(
$rt_session,
'ticket_id' => $p->{'ticket_id'},
);
if ( !ref($err_or_ticket) ) { # there is no way this should ever happen
warn "$me get_ticket: unsuccessful: $err_or_ticket\n"
if $DEBUG;
return { 'error' => $err_or_ticket };
}
my @custs = @{$err_or_ticket->{'custs'}};
my @txns = @{$err_or_ticket->{'txns'}};
my @filtered_txns;
# superseded by check in get_ticket_object
#return { 'error' => 'invalid ticket requested' }
#unless grep($_ eq $custnum, @custs);
foreach my $txn ( @txns ) {
push @filtered_txns, $txn
if ($txn->{'type'} eq 'EmailRecord'
|| $txn->{'type'} eq 'Correspond'
|| $txn->{'type'} eq 'Create');
}
warn "$me get_ticket: successful: \n"
if $DEBUG;
return { 'error' => '',
'transactions' => \@filtered_txns,
'ticket_fields' => $err_or_ticket->{'fields'},
'ticket_id' => $p->{'ticket_id'},
};
}
sub adjust_ticket_priority {
my $p = shift;
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
warn "$me adjust_ticket_priority: initializing ticket system\n" if $DEBUG;
FS::TicketSystem->init;
my $ss_priority = FS::TicketSystem->selfservice_priority;
return { 'error' => 'adjust_ticket_priority configuration error' }
if $FS::TicketSystem::system ne 'RT_Internal'
or !$ss_priority;
my $values = $p->{'values'}; #hashref, id => priority value
my %ticket_error;
foreach my $id (keys %$values) {
warn "$me adjust_ticket_priority: fetching ticket $id\n" if $DEBUG;
my $Ticket = FS::TicketSystem->get_ticket_object('',
'ticket_id' => $id,
'custnum' => $custnum,
);
if ( !$Ticket ) {
$ticket_error{$id} = 'ticket not found';
next;
}
# RT API stuff--would we gain anything by wrapping this in FS::TicketSystem?
# We're not going to implement it for RT_External.
my $old_value = $Ticket->FirstCustomFieldValue($ss_priority);
my $new_value = $values->{$id};
next if $old_value eq $new_value;
warn "$me adjust_ticket_priority: updating ticket $id\n" if $DEBUG;
# AddCustomFieldValue works fine (replacing any existing value) if it's
# a single-valued custom field, which it should be. If it's not, you're
# doing something wrong.
my ($val, $msg);
if ( length($new_value) ) {
($val, $msg) = $Ticket->AddCustomFieldValue(
Field => $ss_priority,
Value => $new_value,
);
}
else {
($val, $msg) = $Ticket->DeleteCustomFieldValue(
Field => $ss_priority,
Value => $old_value,
);
}
$ticket_error{$id} = $msg if !$val;
warn "$me adjust_ticket_priority: $id: $msg\n" if $DEBUG and !$val;
}
return { 'error' => '',
'ticket_error' => \%ticket_error,
%{ customer_info($p) } # send updated customer info back
}
}
#--
sub _custoragent_session_custnum {
my $p = shift;
my($context, $session, $custnum);
if ( $p->{'session_id'} ) {
$context = 'customer';
$session = _cache->get($p->{'session_id'})
or return ( 'error' => "Can't resume session" ); #better error message
$custnum = $session->{'custnum'};
} elsif ( $p->{'agent_session_id'} ) {
$context = 'agent';
my $agent_cache = new FS::ClientAPI_SessionCache( {
'namespace' => 'FS::ClientAPI::Agent',
} );
$session = $agent_cache->get($p->{'agent_session_id'})
or return ( 'error' => "Can't resume session" ); #better error message
$custnum = $p->{'custnum'};
} else {
$context = 'error';
return ( 'error' => "Can't resume session" ); #better error message
}
($context, $session, $custnum);
}
1;