From b4b0c7e72d7eaee2fbfc7022022c9698323203dd Mon Sep 17 00:00:00 2001 From: ivan Date: Thu, 31 Dec 2009 13:16:41 +0000 Subject: import rt 3.8.7 --- rt/lib/RT/Config.pm | 894 ++++++++++++++++++++++++++++++++++++++++++++++++++++ 1 file changed, 894 insertions(+) create mode 100644 rt/lib/RT/Config.pm (limited to 'rt/lib/RT/Config.pm') diff --git a/rt/lib/RT/Config.pm b/rt/lib/RT/Config.pm new file mode 100644 index 000000000..76c45dcbd --- /dev/null +++ b/rt/lib/RT/Config.pm @@ -0,0 +1,894 @@ +# BEGIN BPS TAGGED BLOCK {{{ +# +# COPYRIGHT: +# +# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC +# +# +# (Except where explicitly superseded by other copyright notices) +# +# +# LICENSE: +# +# This work is made available to you under the terms of Version 2 of +# the GNU General Public License. A copy of that license should have +# been provided with this software, but in any event can be snarfed +# from www.gnu.org. +# +# This work is distributed in the hope that it will be useful, but +# WITHOUT ANY WARRANTY; without even the implied warranty of +# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU +# General Public License for more details. +# +# You should have received a copy of the GNU General Public License +# along with this program; if not, write to the Free Software +# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA +# 02110-1301 or visit their web page on the internet at +# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html. +# +# +# CONTRIBUTION SUBMISSION POLICY: +# +# (The following paragraph is not intended to limit the rights granted +# to you to modify and distribute this software under the terms of +# the GNU General Public License and is only of importance to you if +# you choose to contribute your changes and enhancements to the +# community by submitting them to Best Practical Solutions, LLC.) +# +# By intentionally submitting any modifications, corrections or +# derivatives to this work, or any other work intended for use with +# Request Tracker, to Best Practical Solutions, LLC, you confirm that +# you are the copyright holder for those contributions and you grant +# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, +# royalty-free, perpetual, license to use, copy, create derivative +# works based on those contributions, and sublicense and distribute +# those contributions and any derivatives thereof. +# +# END BPS TAGGED BLOCK }}} + +package RT::Config; + +use strict; +use warnings; + +use File::Spec (); + +=head1 NAME + + RT::Config - RT's config + +=head1 SYNOPSYS + + # get config object + use RT::Config; + my $config = new RT::Config; + $config->LoadConfigs; + + # get or set option + my $rt_web_path = $config->Get('WebPath'); + $config->Set(EmailOutputEncoding => 'latin1'); + + # get config object from RT package + use RT; + RT->LoadConfig; + my $config = RT->Config; + +=head1 DESCRIPTION + +C class provide access to RT's and RT extensions' config files. + +RT uses two files for site configuring: + +First file is F - core config file. This file is shipped +with RT distribution and contains default values for all available options. +B + +Second file is F - site config file. You can use it +to customize your RT instance. In this file you can override any option +listed in core config file. + +RT extensions could also provide thier config files. Extensions should +use F<< _Config.pm >> and F<< _SiteConfig.pm >> names for +config files, where is extension name. + +B: All options from RT's config and extensions' configs are saved +in one place and thus extension could override RT's options, but it is not +recommended. + +=cut + +=head2 %META + +Hash of Config options that may be user overridable +or may require more logic than should live in RT_*Config.pm + +Keyed by config name, there are several properties that +can be set for each config optin: + + Section - What header this option should be grouped + under on the user Settings page + Overridable - Can users change this option + SortOrder - Within a Section, how should the options be sorted + for display to the user + Widget - Mason component path to widget that should be used + to display this config option + WidgetArguments - An argument hash passed to the WIdget + Description - Friendly description to show the user + Values - Arrayref of options (for select Widget) + ValuesLabel - Hashref, key is the Value from the Values + list, value is a user friendly description + of the value + Callback - subref that receives no arguments. It returns + a hashref of items that are added to the rest + of the WidgetArguments + PostLoadCheck - subref passed the RT::Config object and the current + setting of the config option. Can make further checks + (such as seeing if a library is installed) and then change + the setting of this or other options in the Config using + the RT::Config option. + +=cut + +our %META = ( + # General user overridable options + DefaultQueue => { + Section => 'General', + Overridable => 1, + SortOrder => 1, + Widget => '/Widgets/Form/Select', + WidgetArguments => { + Description => 'Default queue', #loc + Callback => sub { + my $ret = { Values => [], ValuesLabel => {}}; + my $q = new RT::Queues($HTML::Mason::Commands::session{'CurrentUser'}); + $q->UnLimit; + while (my $queue = $q->Next) { + next unless $queue->CurrentUserHasRight("CreateTicket"); + push @{$ret->{Values}}, $queue->Id; + $ret->{ValuesLabel}{$queue->Id} = $queue->Name; + } + return $ret; + }, + } + }, + UsernameFormat => { + Section => 'General', + Overridable => 1, + SortOrder => 2, + Widget => '/Widgets/Form/Select', + WidgetArguments => { + Description => 'Username format', # loc + Values => [qw(concise verbose)], + ValuesLabel => { + concise => 'Short usernames', # loc_left_pair + verbose => 'Name and email address', # loc_left_pair + }, + }, + }, + WebDefaultStylesheet => { + Section => 'General', #loc + Overridable => 1, + SortOrder => 3, + Widget => '/Widgets/Form/Select', + WidgetArguments => { + Description => 'Theme', #loc + # XXX: we need support for 'get values callback' + Values => [qw(3.5-default 3.4-compat web2)], + }, + }, + MessageBoxRichText => { + Section => 'General', + Overridable => 1, + SortOrder => 4, + Widget => '/Widgets/Form/Boolean', + WidgetArguments => { + Description => 'WYSIWYG message composer' # loc + } + }, + MessageBoxRichTextHeight => { + Section => 'General', + Overridable => 1, + SortOrder => 5, + Widget => '/Widgets/Form/Integer', + WidgetArguments => { + Description => 'WYSIWYG composer height', # loc + } + }, + MessageBoxWidth => { + Section => 'General', + Overridable => 1, + SortOrder => 6, + Widget => '/Widgets/Form/Integer', + WidgetArguments => { + Description => 'Message box width', #loc + }, + }, + MessageBoxHeight => { + Section => 'General', + Overridable => 1, + SortOrder => 7, + Widget => '/Widgets/Form/Integer', + WidgetArguments => { + Description => 'Message box height', #loc + }, + }, + SearchResultsRefreshInterval => { + Section => 'General', #loc + Overridable => 1, + SortOrder => 8, + Widget => '/Widgets/Form/Select', + WidgetArguments => { + Description => 'Search results refresh interval', #loc + Values => [qw(0 120 300 600 1200 3600 7200)], + ValuesLabel => { + 0 => "Don't refresh search results.", #loc + 120 => "Refresh search results every 2 minutes.", #loc + 300 => "Refresh search results every 5 minutes.", #loc + 600 => "Refresh search results every 10 minutes.", #loc + 1200 => "Refresh search results every 20 minutes.", #loc + 3600 => "Refresh search results every 60 minutes.", #loc + 7200 => "Refresh search results every 120 minutes.", #loc + }, + }, + }, + + # User overridable options for RT at a glance + DefaultSummaryRows => { + Section => 'RT at a glance', #loc + Overridable => 1, + SortOrder => 1, + Widget => '/Widgets/Form/Integer', + WidgetArguments => { + Description => 'Number of search results', #loc + }, + }, + HomePageRefreshInterval => { + Section => 'RT at a glance', #loc + Overridable => 1, + SortOrder => 2, + Widget => '/Widgets/Form/Select', + WidgetArguments => { + Description => 'Home page refresh interval', #loc + Values => [qw(0 120 300 600 1200 3600 7200)], + ValuesLabel => { + 0 => "Don't refresh home page.", #loc + 120 => "Refresh home page every 2 minutes.", #loc + 300 => "Refresh home page every 5 minutes.", #loc + 600 => "Refresh home page every 10 minutes.", #loc + 1200 => "Refresh home page every 20 minutes.", #loc + 3600 => "Refresh home page every 60 minutes.", #loc + 7200 => "Refresh home page every 120 minutes.", #loc + }, + }, + }, + + # User overridable options for Ticket displays + MaxInlineBody => { + Section => 'Ticket display', #loc + Overridable => 1, + SortOrder => 1, + Widget => '/Widgets/Form/Integer', + WidgetArguments => { + Description => 'Maximum inline message length', #loc + Hints => + "Length in characters; Use '0' to show all messages inline, regardless of length" #loc + }, + }, + OldestTransactionsFirst => { + Section => 'Ticket display', + Overridable => 1, + SortOrder => 2, + Widget => '/Widgets/Form/Boolean', + WidgetArguments => { + Description => 'Show oldest history first', #loc + }, + }, + ShowUnreadMessageNotifications => { + Section => 'Ticket display', + Overridable => 1, + SortOrder => 3, + Widget => '/Widgets/Form/Boolean', + WidgetArguments => { + Description => 'Notify me of unread messages', #loc + }, + + }, + PlainTextPre => { + Section => 'Ticket display', + Overridable => 1, + SortOrder => 4, + Widget => '/Widgets/Form/Boolean', + WidgetArguments => { + Description => 'add
 tag around plain text attachments', #loc
+            Hints       => "Use this to protect the format of plain text" #loc
+        },
+    },
+    PlainTextMono => {
+        Section         => 'Ticket display',
+        Overridable     => 1,
+        SortOrder       => 5,
+        Widget          => '/Widgets/Form/Boolean',
+        WidgetArguments => {
+            Description => 'display wrapped and formatted plain text attachments', #loc
+            Hints => 'Use css rules to display text monospaced and with formatting preserved, but wrap as needed.  This does not work well with IE6 and you should use the previous option', #loc
+        },
+    },
+
+    # User overridable locale options
+    DateTimeFormat => {
+        Section         => 'Locale',                       #loc
+        Overridable     => 1,
+        Widget          => '/Widgets/Form/Select',
+        WidgetArguments => {
+            Description => 'Date format',                            #loc
+            Callback => sub { my $ret = { Values => [], ValuesLabel => {}};
+                              my $date = new RT::Date($HTML::Mason::Commands::session{'CurrentUser'});
+                              $date->Set;
+                              foreach my $value ($date->Formatters) {
+                                 push @{$ret->{Values}}, $value;
+                                 $ret->{ValuesLabel}{$value} = $date->$value();
+                              }
+                              return $ret;
+            },
+        },
+    },
+
+    # User overridable mail options
+    EmailFrequency => {
+        Section         => 'Mail',                                     #loc
+        Overridable     => 1,
+        Default     => 'Individual messages',
+        Widget          => '/Widgets/Form/Select',
+        WidgetArguments => {
+            Description => 'Email delivery',    #loc
+            Values      => [
+            'Individual messages',    #loc
+            'Daily digest',           #loc
+            'Weekly digest',          #loc
+            'Suspended'               #loc
+            ]
+        }
+    },
+
+    # this tends to break extensions that stash links in ticket update pages
+    Organization => {
+        Type            => 'SCALAR',
+        PostLoadCheck   => sub {
+            my ($self,$value) = @_;
+            $RT::Logger->error("your \$Organization setting ($value) appears to contain whitespace.  Please fix this.")
+                if $value =~ /\s/;;
+        },
+    },
+
+    # Internal config options
+    DisableGraphViz => {
+        Type            => 'SCALAR',
+        PostLoadCheck   => sub {
+            my $self  = shift;
+            my $value = shift;
+            return if $value;
+            return if $INC{'GraphViz.pm'};
+            local $@;
+            return if eval {require GraphViz; 1};
+            $RT::Logger->debug("You've enabled GraphViz, but we couldn't load the module: $@");
+            $self->Set( DisableGraphViz => 1 );
+        },
+    },
+    DisableGD => {
+        Type            => 'SCALAR',
+        PostLoadCheck   => sub {
+            my $self  = shift;
+            my $value = shift;
+            return if $value;
+            return if $INC{'GD.pm'};
+            local $@;
+            return if eval {require GD; 1};
+            $RT::Logger->debug("You've enabled GD, but we couldn't load the module: $@");
+            $self->Set( DisableGD => 1 );
+        },
+    },
+    MailPlugins  => { Type => 'ARRAY' },
+    Plugins      => { Type => 'ARRAY' },
+    GnuPG        => { Type => 'HASH' },
+    GnuPGOptions => { Type => 'HASH',
+        PostLoadCheck => sub {
+            my $self = shift;
+            my $gpg = $self->Get('GnuPG');
+            return unless $gpg->{'Enable'};
+            my $gpgopts = $self->Get('GnuPGOptions');
+            unless (-d $gpgopts->{homedir}  && -r _ ) { # no homedir, no gpg
+                $RT::Logger->debug(
+                    "RT's GnuPG libraries couldn't successfully read your".
+                    " configured GnuPG home directory (".$gpgopts->{homedir}
+                    ."). PGP support has been disabled");
+                $gpg->{'Enable'} = 0;
+                return;
+            }
+
+
+            require RT::Crypt::GnuPG;
+            unless (RT::Crypt::GnuPG->Probe()) {
+                $RT::Logger->debug(
+                    "RT's GnuPG libraries couldn't successfully execute gpg.".
+                    " PGP support has been disabled");
+                $gpg->{'Enable'} = 0;
+            }
+        }
+    },
+);
+my %OPTIONS = ();
+
+=head1 METHODS
+
+=head2 new
+
+Object constructor returns new object. Takes no arguments.
+
+=cut
+
+sub new {
+    my $proto = shift;
+    my $class = ref($proto) ? ref($proto) : $proto;
+    my $self  = bless {}, $class;
+    $self->_Init(@_);
+    return $self;
+}
+
+sub _Init {
+    return;
+}
+
+=head2 InitConfig
+
+Do nothin right now.
+
+=cut
+
+sub InitConfig {
+    my $self = shift;
+    my %args = ( File => '', @_ );
+    $args{'File'} =~ s/(?<=Config)(?=\.pm$)/Meta/;
+    return 1;
+}
+
+=head2 LoadConfigs
+
+Load all configs. First of all load RT's config then load
+extensions' config files in alphabetical order.
+Takes no arguments.
+
+=cut
+
+sub LoadConfigs {
+    my $self    = shift;
+
+    $self->InitConfig( File => 'RT_Config.pm' );
+    $self->LoadConfig( File => 'RT_Config.pm' );
+
+    my @configs = $self->Configs;
+    $self->InitConfig( File => $_ ) foreach @configs;
+    $self->LoadConfig( File => $_ ) foreach @configs;
+    return;
+}
+
+=head1 LoadConfig
+
+Takes param hash with C field.
+First, the site configuration file is loaded, in order to establish
+overall site settings like hostname and name of RT instance.
+Then, the core configuration file is loaded to set fallback values
+for all settings; it bases some values on settings from the site
+configuration file.
+
+B that core config file don't change options if site config
+has set them so to add value to some option instead of
+overriding you have to copy original value from core config file.
+
+=cut
+
+sub LoadConfig {
+    my $self = shift;
+    my %args = ( File => '', @_ );
+    $args{'File'} =~ s/(?_LoadConfig( %args, File => $site_config );
+    } else {
+        $self->_LoadConfig(%args);
+    }
+    $args{'File'} =~ s/Site(?=Config\.pm$)//;
+    $self->_LoadConfig(%args);
+    return 1;
+}
+
+sub _LoadConfig {
+    my $self = shift;
+    my %args = ( File => '', @_ );
+
+    my ($is_ext, $is_site);
+    if ( $args{'File'} eq ($ENV{RT_SITE_CONFIG}||'') ) {
+        ($is_ext, $is_site) = ('', 1);
+    } else {
+        $is_ext = $args{'File'} =~ /^(?!RT_)(?:(.*)_)(?:Site)?Config/ ? $1 : '';
+        $is_site = $args{'File'} =~ /SiteConfig/ ? 1 : 0;
+    }
+
+    eval {
+        package RT;
+        local *Set = sub(\[$@%]@) {
+            my ( $opt_ref, @args ) = @_;
+            my ( $pack, $file, $line ) = caller;
+            return $self->SetFromConfig(
+                Option     => $opt_ref,
+                Value      => [@args],
+                Package    => $pack,
+                File       => $file,
+                Line       => $line,
+                SiteConfig => $is_site,
+                Extension  => $is_ext,
+            );
+        };
+        my @etc_dirs = ($RT::LocalEtcPath);
+        push @etc_dirs, RT->PluginDirs('etc') if $is_ext;
+        push @etc_dirs, $RT::EtcPath, @INC;
+        local @INC = @etc_dirs;
+        require $args{'File'};
+    };
+    if ($@) {
+        return 1 if $is_site && $@ =~ qr{^Can't locate \Q$args{File}};
+        if ( $is_site || $@ !~ qr{^Can't locate \Q$args{File}} ) {
+            die qq{Couldn't load RT config file $args{'File'}:\n\n$@};
+        }
+
+        my $username = getpwuid($>);
+        my $group    = getgrgid($();
+
+        my ( $file_path, $fileuid, $filegid );
+        foreach ( $RT::LocalEtcPath, $RT::EtcPath, @INC ) {
+            my $tmp = File::Spec->catfile( $_, $args{File} );
+            ( $fileuid, $filegid ) = ( stat($tmp) )[ 4, 5 ];
+            if ( defined $fileuid ) {
+                $file_path = $tmp;
+                last;
+            }
+        }
+        unless ($file_path) {
+            die
+                qq{Couldn't load RT config file $args{'File'} as user $username / group $group.\n}
+                . qq{The file couldn't be found in $RT::LocalEtcPath and $RT::EtcPath.\n$@};
+        }
+
+        my $message = <Options( Overridable => undef ) ) {
+        $META{$o}->{'PostLoadCheck'}->( $self, $self->Get($o) );
+    }
+}
+
+=head2 Configs
+
+Returns list of config files found in local etc, plugins' etc
+and main etc directories.
+
+=cut
+
+sub Configs {
+    my $self    = shift;
+
+    my @configs = ();
+    foreach my $path ( $RT::LocalEtcPath, RT->PluginDirs('etc'), $RT::EtcPath ) {
+        my $mask = File::Spec->catfile( $path, "*_Config.pm" );
+        my @files = glob $mask;
+        @files = grep !/^RT_Config\.pm$/,
+            grep $_ && /^\w+_Config\.pm$/,
+            map { s/^.*[\\\/]//; $_ } @files;
+        push @configs, sort @files;
+    }
+
+    my %seen;
+    @configs = grep !$seen{$_}++, @configs;
+    return @configs;
+}
+
+=head2 Get
+
+Takes name of the option as argument and returns its current value.
+
+In the case of a user-overridable option, first checks the user's
+preferences before looking for site-wide configuration.
+
+Returns values from RT_SiteConfig, RT_Config and then the %META hash
+of configuration variables's "Default" for this config variable,
+in that order.
+
+Returns different things in scalar and array contexts. For scalar
+options it's not that important, however for arrays and hash it's.
+In scalar context returns references to arrays and hashes.
+
+Use C perl's op to force context, especially when you use
+C<(..., Argument => RT->Config->Get('ArrayOpt'), ...)>
+as perl's '=>' op doesn't change context of the right hand argument to
+scalar. Instead use C<(..., Argument => scalar RT->Config->Get('ArrayOpt'), ...)>.
+
+It's also important for options that have no default value(no default
+in F). If you don't force scalar context then you'll
+get empty list and all your named args will be messed up. For example
+C<(arg1 => 1, arg2 => RT->Config->Get('OptionDoesNotExist'), arg3 => 3)>
+will result in C<(arg1 => 1, arg2 => 'arg3', 3)> what is most probably
+unexpected, or C<(arg1 => 1, arg2 => RT->Config->Get('ArrayOption'), arg3 => 3)>
+will result in C<(arg1 => 1, arg2 => 'element of option', 'another_one' => ..., 'arg3', 3)>.
+
+=cut
+
+sub Get {
+    my ( $self, $name, $user ) = @_;
+
+    my $res;
+    if ( $user && $user->id && $META{$name}->{'Overridable'} ) {
+        $user = $user->UserObj if $user->isa('RT::CurrentUser');
+        my $prefs = $user->Preferences($RT::System);
+        $res = $prefs->{$name} if $prefs;
+    }
+    $res = $OPTIONS{$name}           unless defined $res;
+    $res = $META{$name}->{'Default'} unless defined $res;
+    return $self->_ReturnValue( $res, $META{$name}->{'Type'} || 'SCALAR' );
+}
+
+=head2 Set
+
+Set option's value to new value. Takes name of the option and new value.
+Returns old value.
+
+The new value should be scalar, array or hash depending on type of the option.
+If the option is not defined in meta or the default RT config then it is of
+scalar type.
+
+=cut
+
+sub Set {
+    my ( $self, $name ) = ( shift, shift );
+
+    my $old = $OPTIONS{$name};
+    my $type = $META{$name}->{'Type'} || 'SCALAR';
+    if ( $type eq 'ARRAY' ) {
+        $OPTIONS{$name} = [@_];
+        { no warnings 'once'; no strict 'refs'; @{"RT::$name"} = (@_); }
+    } elsif ( $type eq 'HASH' ) {
+        $OPTIONS{$name} = {@_};
+        { no warnings 'once'; no strict 'refs'; %{"RT::$name"} = (@_); }
+    } else {
+        $OPTIONS{$name} = shift;
+        {no warnings 'once'; no strict 'refs'; ${"RT::$name"} = $OPTIONS{$name}; }
+    }
+    $META{$name}->{'Type'} = $type;
+    return $self->_ReturnValue( $old, $type );
+}
+
+sub _ReturnValue {
+    my ( $self, $res, $type ) = @_;
+    return $res unless wantarray;
+
+    if ( $type eq 'ARRAY' ) {
+        return @{ $res || [] };
+    } elsif ( $type eq 'HASH' ) {
+        return %{ $res || {} };
+    }
+    return $res;
+}
+
+sub SetFromConfig {
+    my $self = shift;
+    my %args = (
+        Option     => undef,
+        Value      => [],
+        Package    => 'RT',
+        File       => '',
+        Line       => 0,
+        SiteConfig => 1,
+        Extension  => 0,
+        @_
+    );
+
+    unless ( $args{'File'} ) {
+        ( $args{'Package'}, $args{'File'}, $args{'Line'} ) = caller(1);
+    }
+
+    my $opt = $args{'Option'};
+
+    my $type;
+    my $name = $self->__GetNameByRef($opt);
+    if ($name) {
+        $type = ref $opt;
+        $name =~ s/.*:://;
+    } else {
+        $name = $$opt;
+        $type = $META{$name}->{'Type'} || 'SCALAR';
+    }
+
+    # if option is already set we have to check where
+    # it comes from and may be ignore it
+    if ( exists $OPTIONS{$name} ) {
+        if ( $args{'SiteConfig'} && $args{'Extension'} ) {
+            # if it's site config of an extension then it can only
+            # override options that came from its main config
+            if ( $args{'Extension'} ne $META{$name}->{'Source'}{'Extension'} ) {
+                my %source = %{ $META{$name}->{'Source'} };
+                warn
+                    "Change of config option '$name' at $args{'File'} line $args{'Line'} has been ignored."
+                    ." This option earlier has been set in $source{'File'} line $source{'Line'}."
+                    ." To overide this option use ". ($source{'Extension'}||'RT')
+                    ." site config."
+                ;
+                return 1;
+            }
+        } elsif ( !$args{'SiteConfig'} && $META{$name}->{'Source'}{'SiteConfig'} ) {
+            # if it's core config then we can override any option that came from another
+            # core config, but not site config
+
+            my %source = %{ $META{$name}->{'Source'} };
+            if ( $source{'Extension'} ne $args{'Extension'} ) {
+                # as a site config is loaded earlier then its base config
+                # then we warn only on different extensions, for example
+                # RTIR's options is set in main site config or RTFM's
+                warn
+                    "Change of config option '$name' at $args{'File'} line $args{'Line'} has been ignored."
+                    ." It's may be ok, but we want you to be aware."
+                    ." This option earlier has been set in $source{'File'} line $source{'Line'}."
+                ;
+            }
+
+            return 1;
+        }
+    }
+
+    $META{$name}->{'Type'} = $type;
+    foreach (qw(Package File Line SiteConfig Extension)) {
+        $META{$name}->{'Source'}->{$_} = $args{$_};
+    }
+    $self->Set( $name, @{ $args{'Value'} } );
+
+    return 1;
+}
+
+{
+    my $last_pack = '';
+
+    sub __GetNameByRef {
+        my $self = shift;
+        my $ref  = shift;
+        my $pack = shift;
+        if ( !$pack && $last_pack ) {
+            my $tmp = $self->__GetNameByRef( $ref, $last_pack );
+            return $tmp if $tmp;
+        }
+        $pack ||= 'main::';
+        $pack .= '::' unless substr( $pack, -2 ) eq '::';
+
+        my %ref_sym = (
+            SCALAR => '$',
+            ARRAY  => '@',
+            HASH   => '%',
+            CODE   => '&',
+        );
+        no strict 'refs';
+        my $name = undef;
+
+        # scan $pack's nametable(hash)
+        foreach my $k ( keys %{$pack} ) {
+
+            # hash for main:: has reference on itself
+            next if $k eq 'main::';
+
+            # if entry has trailing '::' then
+            # it is link to other name space
+            if ( $k =~ /::$/ ) {
+                $name = $self->__GetNameByRef( $ref, $k );
+                return $name if $name;
+            }
+
+            # entry of the table with references to
+            # SCALAR, ARRAY... and other types with
+            # the same name
+            my $entry = ${$pack}{$k};
+            next unless $entry;
+
+            # get entry for type we are looking for
+            # XXX skip references to scalars or other references.
+            # Otherwie 5.10 goes boom. may be we should skip any
+            # reference
+            return if ref($entry) eq 'SCALAR' || ref($entry) eq 'REF';
+            my $entry_ref = *{$entry}{ ref($ref) };
+            next unless $entry_ref;
+
+            # if references are equal then we've found
+            if ( $entry_ref == $ref ) {
+                $last_pack = $pack;
+                return ( $ref_sym{ ref($ref) } || '*' ) . $pack . $k;
+            }
+        }
+        return '';
+    }
+}
+
+=head2 Metadata
+
+
+=head2 Meta
+
+=cut
+
+sub Meta {
+    return $META{ $_[1] };
+}
+
+sub Sections {
+    my $self = shift;
+    my %seen;
+    return sort
+        grep !$seen{$_}++,
+        map $_->{'Section'} || 'General',
+        values %META;
+}
+
+sub Options {
+    my $self = shift;
+    my %args = ( Section => undef, Overridable => 1, Sorted => 1, @_ );
+    my @res  = keys %META;
+    
+    @res = grep( ( $META{$_}->{'Section'} || 'General' ) eq $args{'Section'},
+        @res 
+    ) if defined $args{'Section'};
+
+    if ( defined $args{'Overridable'} ) {
+        @res
+            = grep( ( $META{$_}->{'Overridable'} || 0 ) == $args{'Overridable'},
+            @res );
+    }
+
+    if ( $args{'Sorted'} ) {
+        @res = sort {
+            ($META{$a}->{SortOrder}||9999) <=> ($META{$b}->{SortOrder}||9999)
+            || $a cmp $b 
+        } @res;
+    } else {
+        @res = sort { $a cmp $b } @res;
+    }
+    return @res;
+}
+
+eval "require RT::Config_Vendor";
+if ($@ && $@ !~ qr{^Can't locate RT/Config_Vendor.pm}) {
+    die $@;
+};
+
+eval "require RT::Config_Local";
+if ($@ && $@ !~ qr{^Can't locate RT/Config_Local.pm}) {
+    die $@;
+};
+
+1;
-- 
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