From 945721f48f74d5cfffef7c7cf3a3d6bc2521f5dd Mon Sep 17 00:00:00 2001 From: ivan Date: Tue, 15 Jul 2003 13:16:32 +0000 Subject: import of rt 3.0.4 --- rt/html/Ticket/Update.html | 205 +++++++++++++++++++++++++++++++++++++++++++++ 1 file changed, 205 insertions(+) create mode 100644 rt/html/Ticket/Update.html (limited to 'rt/html/Ticket/Update.html') diff --git a/rt/html/Ticket/Update.html b/rt/html/Ticket/Update.html new file mode 100644 index 000000000..e19aacf6a --- /dev/null +++ b/rt/html/Ticket/Update.html @@ -0,0 +1,205 @@ +%# BEGIN LICENSE BLOCK +%# +%# Copyright (c) 1996-2003 Jesse Vincent +%# +%# (Except where explictly superceded by other copyright notices) +%# +%# This work is made available to you under the terms of Version 2 of +%# the GNU General Public License. A copy of that license should have +%# been provided with this software, but in any event can be snarfed +%# from www.gnu.org. +%# +%# This work is distributed in the hope that it will be useful, but +%# WITHOUT ANY WARRANTY; without even the implied warranty of +%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU +%# General Public License for more details. +%# +%# Unless otherwise specified, all modifications, corrections or +%# extensions to this work which alter its source code become the +%# property of Best Practical Solutions, LLC when submitted for +%# inclusion in the work. +%# +%# +%# END LICENSE BLOCK +<& /Elements/Header, Title => $title &> +<& /Ticket/Elements/Tabs, + Ticket => $Ticket , + Title=> $title &> + +
+ + + + + + + + + + +
+<&|/l&>Ticket watchers +<&|/l&>Requestor: + +<% $Ticket->RequestorAddresses %> +
  +<&|/l&>Cc: + +<% $Ticket->CcAddresses %> +
  +<&|/l&>AdminCc: + +<% $Ticket->AdminCcAddresses %> +
+
+ + + + + + + + + + +% if (exists $session{'Attachments'}) { + + + + +% } # end of if + + +
+
<&|/l&>Status: +<& /Elements/SelectStatus, Name=>"Status", Default => $DefaultStatus &> +<&|/l&>Owner: +<& /Elements/SelectOwner, Name=>"Owner", Default => ($ARGS{'Owner'} || $Ticket->OwnerObj->Id()), QueueObj => $Ticket->QueueObj, TicketObj => $Ticket &> +<&|/l&>Worked: <&|/l&>minutes
<&|/l&>Update Type: +
<&|/l&>Subject:
<&|/l&>Cc: >
+ +<&|/l&>(Sends a carbon-copy of this update to a comma-delimited list of email addresses. Does not change who will receive future updates.) +
<&|/l&>Bcc:
+ +<&|/l&>(Sends a blind carbon-copy of this update to a comma-delimited list of email addresses. Does not change who will receive future updates.) +
+<&|/l&>Attached file: + +<&|/l&>Check box to delete
+% foreach my $attach_name (keys %{$session{'Attachments'}}) { +<%$attach_name%>
+% } # end of foreach +
<&|/l&>Attach: +
<&|/l&>Message: +<& /Elements/Callback, _CallbackName => 'BeforeMessageBox', %ARGS &> +% if (exists $ARGS{UpdateContent}) { +% delete $ARGS{'QuoteTransaction'}; +<& /Elements/MessageBox, Name=>"UpdateContent", Default=>$ARGS{UpdateContent}, %ARGS&> +% } else { +<& /Elements/MessageBox, Name=>"UpdateContent", %ARGS &> +% } +
+ + + + +<& /Elements/Submit, Name => 'SubmitTicket' &> + + + + +<%INIT> + +my $CanRespond = 0; +my $CanComment = 0; +my $title; + +my $Ticket = LoadTicket($id); + +unless($DefaultStatus){ + $DefaultStatus=($ARGS{'Status'} ||$Ticket->Status()); +} + +if ($DefaultStatus =~ '^new$'){ + $DefaultStatus='open'; +} + +if ($DefaultStatus eq 'resolved') { + $title = loc("Resolve ticket #[_1] ([_2])", $Ticket->id, $Ticket->Subject); +} else { + $title = loc("Update ticket #[_1] ([_2])", $Ticket->id, $Ticket->Subject); +} + +# Things needed in the template - we'll do the processing here, just +# for the convenience: + +my ($CommentDefault, $ResponseDefault); +if (($Action eq 'Comment') or ($ARGS{'UpdateType'} eq 'private')) { + $CommentDefault = "SELECTED"; +} else { + $ResponseDefault = "SELECTED"; +} + + +$CanRespond = 1 if ( $Ticket->CurrentUserHasRight('ReplyToTicket') or + $Ticket->CurrentUserHasRight('ModifyTicket') ); + +$CanComment = 1 if ( $Ticket->CurrentUserHasRight('CommentOnTicket') or + $Ticket->CurrentUserHasRight('ModifyTicket') ); + + +# {{{ deal with deleting uploaded attachments +foreach my $key (keys %ARGS) { + if ($key =~ m/^DeleteAttach-(.+)$/) { + delete $session{'Attachments'}{$1}; + } + $session{'Attachments'} = { %{$session{'Attachments'} || {}} }; +} + +# {{{ store the uploaded attachment in session +if ($ARGS{'Attach'}) { # attachment? + $session{'Attachments'} = {} unless defined $session{'Attachments'}; + + my $subject = "$ARGS{'Attach'}"; + # since CGI.pm deutf8izes the magic field, we need to add it back. + Encode::_utf8_on($subject); + # strip leading directories + $subject =~ s#^.*[\\/]##; + + my $attachment = MakeMIMEEntity( + Subject => $subject, + Body => "", + AttachmentFieldName => 'Attach' + ); + + $session{'Attachments'} = { %{$session{'Attachments'} || {}}, + $ARGS{'Attach'} => $attachment }; +} +# }}} + +# delete temporary storage entry to make WebUI clean +unless (keys %{$session{'Attachments'}} and $ARGS{'UpdateAttach'}) { + delete $session{'Attachments'}; +} +# }}} + +if ( exists $ARGS{SubmitTicket} ) { + $m->comp('Display.html', %ARGS); + return; +} + + +<%ARGS> +$id => undef +$Action => undef +$DefaultStatus => undef + -- cgit v1.2.1 From 289340780927b5bac2c7604d7317c3063c6dd8cc Mon Sep 17 00:00:00 2001 From: ivan Date: Thu, 11 Mar 2004 02:05:38 +0000 Subject: import of rt 3.0.9 --- rt/html/Ticket/Update.html | 36 ++++++++++++++++++------------------ 1 file changed, 18 insertions(+), 18 deletions(-) (limited to 'rt/html/Ticket/Update.html') diff --git a/rt/html/Ticket/Update.html b/rt/html/Ticket/Update.html index e19aacf6a..ad3b21787 100644 --- a/rt/html/Ticket/Update.html +++ b/rt/html/Ticket/Update.html @@ -23,7 +23,7 @@ %# END LICENSE BLOCK <& /Elements/Header, Title => $title &> <& /Ticket/Elements/Tabs, - Ticket => $Ticket , + Ticket => $TicketObj, Title=> $title &>
-<&|/l&>Ticket watchers +<&|/l&>Ticket watchers <&|/l&>Requestor: -<% $Ticket->RequestorAddresses %> +<% $TicketObj->RequestorAddresses %>   <&|/l&>Cc: -<% $Ticket->CcAddresses %> +<% $TicketObj->CcAddresses %>   <&|/l&>AdminCc: -<% $Ticket->AdminCcAddresses %> +<% $TicketObj->AdminCcAddresses %> @@ -60,7 +60,7 @@ <& /Elements/SelectStatus, Name=>"Status", Default => $DefaultStatus &> <&|/l&>Owner: -<& /Elements/SelectOwner, Name=>"Owner", Default => ($ARGS{'Owner'} || $Ticket->OwnerObj->Id()), QueueObj => $Ticket->QueueObj, TicketObj => $Ticket &> +<& /Elements/SelectOwner, Name=>"Owner", Default => ($ARGS{'Owner'} || $TicketObj->OwnerObj->Id()), QueueObj => $TicketObj->QueueObj, TicketObj => $TicketObj &> <&|/l&>Worked: <&|/l&>minutes <&|/l&>Update Type: -<&|/l&>Subject: +<&|/l&>Subject: <&|/l&>Cc: >
@@ -101,12 +101,12 @@ value=<% $ARGS{UpdateCc} %>>
<& /Elements/Callback, _CallbackName => 'BeforeMessageBox', %ARGS &> % if (exists $ARGS{UpdateContent}) { % delete $ARGS{'QuoteTransaction'}; -<& /Elements/MessageBox, Name=>"UpdateContent", Default=>$ARGS{UpdateContent}, %ARGS&> +<& /Elements/MessageBox, Name=>"UpdateContent", Default=>$ARGS{UpdateContent}, IncludeSignature => 0, %ARGS&> % } else { <& /Elements/MessageBox, Name=>"UpdateContent", %ARGS &> % } -
+
@@ -123,10 +123,10 @@ my $CanRespond = 0; my $CanComment = 0; my $title; -my $Ticket = LoadTicket($id); +my $TicketObj = LoadTicket($id); unless($DefaultStatus){ - $DefaultStatus=($ARGS{'Status'} ||$Ticket->Status()); + $DefaultStatus=($ARGS{'Status'} ||$TicketObj->Status()); } if ($DefaultStatus =~ '^new$'){ @@ -134,9 +134,9 @@ if ($DefaultStatus =~ '^new$'){ } if ($DefaultStatus eq 'resolved') { - $title = loc("Resolve ticket #[_1] ([_2])", $Ticket->id, $Ticket->Subject); + $title = loc("Resolve ticket #[_1] ([_2])", $TicketObj->id, $TicketObj->Subject); } else { - $title = loc("Update ticket #[_1] ([_2])", $Ticket->id, $Ticket->Subject); + $title = loc("Update ticket #[_1] ([_2])", $TicketObj->id, $TicketObj->Subject); } # Things needed in the template - we'll do the processing here, just @@ -150,11 +150,11 @@ if (($Action eq 'Comment') or ($ARGS{'UpdateType'} eq 'private')) { } -$CanRespond = 1 if ( $Ticket->CurrentUserHasRight('ReplyToTicket') or - $Ticket->CurrentUserHasRight('ModifyTicket') ); +$CanRespond = 1 if ( $TicketObj->CurrentUserHasRight('ReplyToTicket') or + $TicketObj->CurrentUserHasRight('ModifyTicket') ); -$CanComment = 1 if ( $Ticket->CurrentUserHasRight('CommentOnTicket') or - $Ticket->CurrentUserHasRight('ModifyTicket') ); +$CanComment = 1 if ( $TicketObj->CurrentUserHasRight('CommentOnTicket') or + $TicketObj->CurrentUserHasRight('ModifyTicket') ); # {{{ deal with deleting uploaded attachments @@ -193,7 +193,7 @@ unless (keys %{$session{'Attachments'}} and $ARGS{'UpdateAttach'}) { # }}} if ( exists $ARGS{SubmitTicket} ) { - $m->comp('Display.html', %ARGS); + $m->comp('Display.html', TicketObj => $TicketObj, %ARGS); return; } -- cgit v1.2.1 From c582e92888b4a5553e1b4e5214cf35217e4a0cf0 Mon Sep 17 00:00:00 2001 From: ivan Date: Thu, 11 Nov 2004 12:13:50 +0000 Subject: import rt 3.0.12 --- rt/html/Ticket/Update.html | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) (limited to 'rt/html/Ticket/Update.html') diff --git a/rt/html/Ticket/Update.html b/rt/html/Ticket/Update.html index ad3b21787..1df8084e5 100644 --- a/rt/html/Ticket/Update.html +++ b/rt/html/Ticket/Update.html @@ -112,7 +112,7 @@ value=<% $ARGS{UpdateCc} %>>
-<& /Elements/Submit, Name => 'SubmitTicket' &> +<& /Elements/Submit, Label => loc('Update Ticket'), Name => 'SubmitTicket' &> -- cgit v1.2.1 From d39d52aac8f38ea9115628039f0df5aa3ac826de Mon Sep 17 00:00:00 2001 From: ivan Date: Fri, 3 Dec 2004 20:40:48 +0000 Subject: import rt 3.2.2 --- rt/html/Ticket/Update.html | 88 ++++++++++++++++++++++++---------------------- 1 file changed, 46 insertions(+), 42 deletions(-) (limited to 'rt/html/Ticket/Update.html') diff --git a/rt/html/Ticket/Update.html b/rt/html/Ticket/Update.html index 1df8084e5..e26d98830 100644 --- a/rt/html/Ticket/Update.html +++ b/rt/html/Ticket/Update.html @@ -1,8 +1,14 @@ -%# BEGIN LICENSE BLOCK +%# {{{ BEGIN BPS TAGGED BLOCK %# -%# Copyright (c) 1996-2003 Jesse Vincent +%# COPYRIGHT: +%# +%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC +%# %# -%# (Except where explictly superceded by other copyright notices) +%# (Except where explicitly superseded by other copyright notices) +%# +%# +%# LICENSE: %# %# This work is made available to you under the terms of Version 2 of %# the GNU General Public License. A copy of that license should have @@ -14,13 +20,29 @@ %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU %# General Public License for more details. %# -%# Unless otherwise specified, all modifications, corrections or -%# extensions to this work which alter its source code become the -%# property of Best Practical Solutions, LLC when submitted for -%# inclusion in the work. +%# You should have received a copy of the GNU General Public License +%# along with this program; if not, write to the Free Software +%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA. +%# %# +%# CONTRIBUTION SUBMISSION POLICY: %# -%# END LICENSE BLOCK +%# (The following paragraph is not intended to limit the rights granted +%# to you to modify and distribute this software under the terms of +%# the GNU General Public License and is only of importance to you if +%# you choose to contribute your changes and enhancements to the +%# community by submitting them to Best Practical Solutions, LLC.) +%# +%# By intentionally submitting any modifications, corrections or +%# derivatives to this work, or any other work intended for use with +%# Request Tracker, to Best Practical Solutions, LLC, you confirm that +%# you are the copyright holder for those contributions and you grant +%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, +%# royalty-free, perpetual, license to use, copy, create derivative +%# works based on those contributions, and sublicense and distribute +%# those contributions and any derivatives thereof. +%# +%# }}} END BPS TAGGED BLOCK <& /Elements/Header, Title => $title &> <& /Ticket/Elements/Tabs, Ticket => $TicketObj, @@ -31,50 +53,33 @@ - - - - - - - -
-<&|/l&>Ticket watchers -<&|/l&>Requestor: - -<% $TicketObj->RequestorAddresses %> -
  -<&|/l&>Cc: - -<% $TicketObj->CcAddresses %> -
  -<&|/l&>AdminCc: - -<% $TicketObj->AdminCcAddresses %> -
-
+% my $skip; +<& /Elements/Callback, _CallbackName => 'BeforeUpdateType', skip => \$skip, %ARGS &> +% if (!$skip) { +
+% } - + @@ -106,17 +111,16 @@ value=<% $ARGS{UpdateCc} %>>
<& /Elements/MessageBox, Name=>"UpdateContent", %ARGS &> % } -
<&|/l&>Status: -<& /Elements/SelectStatus, Name=>"Status", Default => $DefaultStatus &> +<& /Elements/SelectStatus, Name=>"Status", DefaultLabel => loc("[_1] (Unchanged)", $TicketObj->Status), Default => $ARGS{'Status'} || ($TicketObj->Status eq $DefaultStatus ? undef : $DefaultStatus)&> <&|/l&>Owner: -<& /Elements/SelectOwner, Name=>"Owner", Default => ($ARGS{'Owner'} || $TicketObj->OwnerObj->Id()), QueueObj => $TicketObj->QueueObj, TicketObj => $TicketObj &> +<& /Elements/SelectOwner, Name=>"Owner", DefaultLabel => loc("[_1] (Unchanged)", $TicketObj->OwnerObj->Name()), QueueObj => $TicketObj->QueueObj, TicketObj => $TicketObj, Default => $ARGS{'Owner'} &> <&|/l&>Worked: <&|/l&>minutes
<&|/l&>Update Type:
<&|/l&>Subject:
<&|/l&>Subject:
<&|/l&>Cc: >
+value="<% $ARGS{UpdateCc} %>">
<&|/l&>(Sends a carbon-copy of this update to a comma-delimited list of email addresses. Does not change who will receive future updates.)
<& /Elements/Submit, Label => loc('Update Ticket'), Name => 'SubmitTicket' &> - - - - +% if ($TicketObj->CurrentUserHasRight('ShowOutgoingEmail')) { +<& /Ticket/Elements/PreviewScrips, TicketObj => $TicketObj, %ARGS &> +% } + <%INIT> my $CanRespond = 0; @@ -143,7 +147,7 @@ if ($DefaultStatus eq 'resolved') { # for the convenience: my ($CommentDefault, $ResponseDefault); -if (($Action eq 'Comment') or ($ARGS{'UpdateType'} eq 'private')) { +if ($Action ne 'Respond') { $CommentDefault = "SELECTED"; } else { $ResponseDefault = "SELECTED"; -- cgit v1.2.1 From d4d0590bef31071e8809ec046717444b95b3f30a Mon Sep 17 00:00:00 2001 From: ivan Date: Sat, 15 Oct 2005 09:11:20 +0000 Subject: import rt 3.4.4 --- rt/html/Ticket/Update.html | 29 ++++++++++++++++++++++------- 1 file changed, 22 insertions(+), 7 deletions(-) (limited to 'rt/html/Ticket/Update.html') diff --git a/rt/html/Ticket/Update.html b/rt/html/Ticket/Update.html index e26d98830..df739c9c7 100644 --- a/rt/html/Ticket/Update.html +++ b/rt/html/Ticket/Update.html @@ -1,8 +1,8 @@ -%# {{{ BEGIN BPS TAGGED BLOCK +%# BEGIN BPS TAGGED BLOCK {{{ %# %# COPYRIGHT: %# -%# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC +%# This software is Copyright (c) 1996-2005 Best Practical Solutions, LLC %# %# %# (Except where explicitly superseded by other copyright notices) @@ -42,7 +42,7 @@ %# works based on those contributions, and sublicense and distribute %# those contributions and any derivatives thereof. %# -%# }}} END BPS TAGGED BLOCK +%# END BPS TAGGED BLOCK }}} <& /Elements/Header, Title => $title &> <& /Ticket/Elements/Tabs, Ticket => $TicketObj, @@ -58,7 +58,7 @@ <&|/l&>Status: -<& /Elements/SelectStatus, Name=>"Status", DefaultLabel => loc("[_1] (Unchanged)", $TicketObj->Status), Default => $ARGS{'Status'} || ($TicketObj->Status eq $DefaultStatus ? undef : $DefaultStatus)&> +<& /Elements/SelectStatus, Name=>"Status", DefaultLabel => loc("[_1] (Unchanged)", loc($TicketObj->Status)), Default => $ARGS{'Status'} || ($TicketObj->Status eq $DefaultStatus ? undef : $DefaultStatus)&> <&|/l&>Owner: <& /Elements/SelectOwner, Name=>"Owner", DefaultLabel => loc("[_1] (Unchanged)", $TicketObj->OwnerObj->Name()), QueueObj => $TicketObj->QueueObj, TicketObj => $TicketObj, Default => $ARGS{'Owner'} &> <&|/l&>Worked: <&|/l&>minutes @@ -94,19 +94,33 @@ value="<% $ARGS{UpdateCc} %>">
<&|/l&>Check box to delete
% foreach my $attach_name (keys %{$session{'Attachments'}}) { -<%$attach_name%>
+<%$attach_name%>
% } # end of foreach % } # end of if + +% if (my $TxnCFs = $TicketObj->TransactionCustomFields) { +% while (my $CF = $TxnCFs->Next()) { + +<% $CF->Name %>: +<& /Elements/EditCustomField, CustomField => $CF, NamePrefix => + "Object-RT::Transaction--CustomField-" &><% $CF->FriendlyType %> + +% } # end if while +% } # end of if + <&|/l&>Attach: <&|/l&>Message: <& /Elements/Callback, _CallbackName => 'BeforeMessageBox', %ARGS &> % if (exists $ARGS{UpdateContent}) { +% # preserve QuoteTransaction so we can use it to set up sane references/in/reply to +% my $temp = $ARGS{'QuoteTransaction'}; % delete $ARGS{'QuoteTransaction'}; <& /Elements/MessageBox, Name=>"UpdateContent", Default=>$ARGS{UpdateContent}, IncludeSignature => 0, %ARGS&> +% $ARGS{'QuoteTransaction'} = $temp; % } else { <& /Elements/MessageBox, Name=>"UpdateContent", %ARGS &> % } @@ -122,7 +136,6 @@ value="<% $ARGS{UpdateCc} %>">
% } <%INIT> - my $CanRespond = 0; my $CanComment = 0; my $title; @@ -168,6 +181,7 @@ foreach my $key (keys %ARGS) { } $session{'Attachments'} = { %{$session{'Attachments'} || {}} }; } +# }}} # {{{ store the uploaded attachment in session if ($ARGS{'Attach'}) { # attachment? @@ -180,7 +194,7 @@ if ($ARGS{'Attach'}) { # attachment? $subject =~ s#^.*[\\/]##; my $attachment = MakeMIMEEntity( - Subject => $subject, + Filename => $subject, Body => "", AttachmentFieldName => 'Attach' ); @@ -200,6 +214,7 @@ if ( exists $ARGS{SubmitTicket} ) { $m->comp('Display.html', TicketObj => $TicketObj, %ARGS); return; } + <%ARGS> -- cgit v1.2.1