From 945721f48f74d5cfffef7c7cf3a3d6bc2521f5dd Mon Sep 17 00:00:00 2001 From: ivan Date: Tue, 15 Jul 2003 13:16:32 +0000 Subject: import of rt 3.0.4 --- rt/html/Ticket/Update.html | 205 +++++++++++++++++++++++++++++++++++++++++++++ 1 file changed, 205 insertions(+) create mode 100644 rt/html/Ticket/Update.html (limited to 'rt/html/Ticket/Update.html') diff --git a/rt/html/Ticket/Update.html b/rt/html/Ticket/Update.html new file mode 100644 index 000000000..e19aacf6a --- /dev/null +++ b/rt/html/Ticket/Update.html @@ -0,0 +1,205 @@ +%# BEGIN LICENSE BLOCK +%# +%# Copyright (c) 1996-2003 Jesse Vincent +%# +%# (Except where explictly superceded by other copyright notices) +%# +%# This work is made available to you under the terms of Version 2 of +%# the GNU General Public License. A copy of that license should have +%# been provided with this software, but in any event can be snarfed +%# from www.gnu.org. +%# +%# This work is distributed in the hope that it will be useful, but +%# WITHOUT ANY WARRANTY; without even the implied warranty of +%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU +%# General Public License for more details. +%# +%# Unless otherwise specified, all modifications, corrections or +%# extensions to this work which alter its source code become the +%# property of Best Practical Solutions, LLC when submitted for +%# inclusion in the work. +%# +%# +%# END LICENSE BLOCK +<& /Elements/Header, Title => $title &> +<& /Ticket/Elements/Tabs, + Ticket => $Ticket , + Title=> $title &> + +
+ + + + + + + + + + +
+<&|/l&>Ticket watchers +<&|/l&>Requestor: + +<% $Ticket->RequestorAddresses %> +
  +<&|/l&>Cc: + +<% $Ticket->CcAddresses %> +
  +<&|/l&>AdminCc: + +<% $Ticket->AdminCcAddresses %> +
+
+ + + + + + + + + + +% if (exists $session{'Attachments'}) { + + + + +% } # end of if + + +
+
<&|/l&>Status: +<& /Elements/SelectStatus, Name=>"Status", Default => $DefaultStatus &> +<&|/l&>Owner: +<& /Elements/SelectOwner, Name=>"Owner", Default => ($ARGS{'Owner'} || $Ticket->OwnerObj->Id()), QueueObj => $Ticket->QueueObj, TicketObj => $Ticket &> +<&|/l&>Worked: <&|/l&>minutes
<&|/l&>Update Type: +
<&|/l&>Subject:
<&|/l&>Cc: >
+ +<&|/l&>(Sends a carbon-copy of this update to a comma-delimited list of email addresses. Does not change who will receive future updates.) +
<&|/l&>Bcc:
+ +<&|/l&>(Sends a blind carbon-copy of this update to a comma-delimited list of email addresses. Does not change who will receive future updates.) +
+<&|/l&>Attached file: + +<&|/l&>Check box to delete
+% foreach my $attach_name (keys %{$session{'Attachments'}}) { +<%$attach_name%>
+% } # end of foreach +
<&|/l&>Attach: +
<&|/l&>Message: +<& /Elements/Callback, _CallbackName => 'BeforeMessageBox', %ARGS &> +% if (exists $ARGS{UpdateContent}) { +% delete $ARGS{'QuoteTransaction'}; +<& /Elements/MessageBox, Name=>"UpdateContent", Default=>$ARGS{UpdateContent}, %ARGS&> +% } else { +<& /Elements/MessageBox, Name=>"UpdateContent", %ARGS &> +% } +
+ + + + +<& /Elements/Submit, Name => 'SubmitTicket' &> + + + + +<%INIT> + +my $CanRespond = 0; +my $CanComment = 0; +my $title; + +my $Ticket = LoadTicket($id); + +unless($DefaultStatus){ + $DefaultStatus=($ARGS{'Status'} ||$Ticket->Status()); +} + +if ($DefaultStatus =~ '^new$'){ + $DefaultStatus='open'; +} + +if ($DefaultStatus eq 'resolved') { + $title = loc("Resolve ticket #[_1] ([_2])", $Ticket->id, $Ticket->Subject); +} else { + $title = loc("Update ticket #[_1] ([_2])", $Ticket->id, $Ticket->Subject); +} + +# Things needed in the template - we'll do the processing here, just +# for the convenience: + +my ($CommentDefault, $ResponseDefault); +if (($Action eq 'Comment') or ($ARGS{'UpdateType'} eq 'private')) { + $CommentDefault = "SELECTED"; +} else { + $ResponseDefault = "SELECTED"; +} + + +$CanRespond = 1 if ( $Ticket->CurrentUserHasRight('ReplyToTicket') or + $Ticket->CurrentUserHasRight('ModifyTicket') ); + +$CanComment = 1 if ( $Ticket->CurrentUserHasRight('CommentOnTicket') or + $Ticket->CurrentUserHasRight('ModifyTicket') ); + + +# {{{ deal with deleting uploaded attachments +foreach my $key (keys %ARGS) { + if ($key =~ m/^DeleteAttach-(.+)$/) { + delete $session{'Attachments'}{$1}; + } + $session{'Attachments'} = { %{$session{'Attachments'} || {}} }; +} + +# {{{ store the uploaded attachment in session +if ($ARGS{'Attach'}) { # attachment? + $session{'Attachments'} = {} unless defined $session{'Attachments'}; + + my $subject = "$ARGS{'Attach'}"; + # since CGI.pm deutf8izes the magic field, we need to add it back. + Encode::_utf8_on($subject); + # strip leading directories + $subject =~ s#^.*[\\/]##; + + my $attachment = MakeMIMEEntity( + Subject => $subject, + Body => "", + AttachmentFieldName => 'Attach' + ); + + $session{'Attachments'} = { %{$session{'Attachments'} || {}}, + $ARGS{'Attach'} => $attachment }; +} +# }}} + +# delete temporary storage entry to make WebUI clean +unless (keys %{$session{'Attachments'}} and $ARGS{'UpdateAttach'}) { + delete $session{'Attachments'}; +} +# }}} + +if ( exists $ARGS{SubmitTicket} ) { + $m->comp('Display.html', %ARGS); + return; +} + + +<%ARGS> +$id => undef +$Action => undef +$DefaultStatus => undef + -- cgit v1.2.1