From e6ea57971831f25d682d97a0ba508c39b66ecd8b Mon Sep 17 00:00:00 2001 From: ivan Date: Fri, 12 Apr 2002 13:22:03 +0000 Subject: - should finish off the part_svc -> part_export s/one-to-many/many-to-many/ transition (closes: Bug#375) - fixes a nasty export scoping bug with message catalogs, whew --- httemplate/misc/delete-customer.cgi | 14 ++++++++++++++ 1 file changed, 14 insertions(+) (limited to 'httemplate/misc') diff --git a/httemplate/misc/delete-customer.cgi b/httemplate/misc/delete-customer.cgi index 5088fef7b..7016c9166 100755 --- a/httemplate/misc/delete-customer.cgi +++ b/httemplate/misc/delete-customer.cgi @@ -43,4 +43,18 @@ canceled service with you. For that, cancel all of the customer's packages. END +#Deleting a customer you have financial records on (i.e. credits) is +#typically considered fraudulant bookkeeping. Remember, deleting +#customers should ONLY be used for completely bogus records. You should +#NOT delete real customers who simply discontinue service. +# +#For real customers who simply discontinue service, cancel all of the +#customer's packages. Customers with all cancelled packages are not +#billed. There is no need to take further action to prevent billing on +#customers with all cancelled packages. +# +#Also see the "hidecancelledcustomers" and "hidecancelledpackages" +#configuration options, which will allow you to surpress the display of +#cancelled customers and packages, respectively. + %> -- cgit v1.2.1