From 160be29a0dc62e79a4fb95d2ab8c0c7e5996760e Mon Sep 17 00:00:00 2001 From: cvs2git Date: Mon, 12 Aug 2002 06:17:10 +0000 Subject: This commit was manufactured by cvs2svn to create branch 'BESTPRACTICAL'. --- httemplate/docs/trouble.html | 26 -------------------------- 1 file changed, 26 deletions(-) delete mode 100755 httemplate/docs/trouble.html (limited to 'httemplate/docs/trouble.html') diff --git a/httemplate/docs/trouble.html b/httemplate/docs/trouble.html deleted file mode 100755 index fce743928..000000000 --- a/httemplate/docs/trouble.html +++ /dev/null @@ -1,26 +0,0 @@ - - Troubleshooting - - -

Troubleshooting

When troubleshooting the web interface, helpful information is often in your web server's error log. -
If bin/svc_acct.import fails with an "Out of memory!" error using MySQL, upgrede MySQL and recompile the Perl DBD. There was a memory leak in some older versions of MySQL. -
If you get tons of errors in your web server's error log like this: -
```
-Ambiguous use of value => resolved to "value" =>
-at /usr/lib/perl5/site_perl/File/CounterFile.pm line 132.
-
```
- This clutters up your log files but is otherwise harmless. Upgrade to the latest File::CounterFile. -

If you get errors like this: -

-UID.pm: Can't open /var/spool/freeside/conf/secrets: Permission denied 
-at /your/path/site_perl/FS/UID.pm line 26.
-BEGIN failed--compilation aborted at
-/your/path/edit/process/part_svc.cgi line 15.
-

- Then the scripts are not running as the freeside freeside user. See -the New Installation section of the documentation. -

If you receive `can not connect to server' errors using MySQL on a system that doesn't support native threading, you may need to specify the full hostname in your DBI datasource. See the MySQL documentation, DBI manpage and the DBD::mysql manpage for details. -

- -- cgit v1.2.1