From 4e8a32de98af513389a3f491cf3c71ad4808ec3c Mon Sep 17 00:00:00 2001
From: ivan <ivan>
Date: Thu, 11 Mar 2010 03:27:38 +0000
Subject: add queue selection to customer ticket creation, RT#7656

---
 FS/FS/TicketSystem/RT_External.pm | 29 ++++++++++++++++++++---------
 1 file changed, 20 insertions(+), 9 deletions(-)

(limited to 'FS')

diff --git a/FS/FS/TicketSystem/RT_External.pm b/FS/FS/TicketSystem/RT_External.pm
index 7d8279b7c..46af1f5a1 100644
--- a/FS/FS/TicketSystem/RT_External.pm
+++ b/FS/FS/TicketSystem/RT_External.pm
@@ -247,7 +247,7 @@ sub href_customer_tickets {
 
 }
 
-sub href_new_ticket {
+sub href_params_new_ticket {
   my( $self, $custnum_or_cust_main, $requestors ) = @_;
 
   my( $custnum, $cust_main );
@@ -258,14 +258,25 @@ sub href_new_ticket {
     $custnum = $custnum_or_cust_main;
     $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } );
   }
-  my $queueid = $cust_main->agent->ticketing_queueid || $default_queueid;
-
-  $self->baseurl.
-  'Ticket/Create.html?'.
-    "Queue=$queueid".
-    "&new-MemberOf=freeside://freeside/cust_main/$custnum".
-    ( $requestors ? '&Requestors='. uri_escape($requestors) : '' )
-    ;
+
+  my %param = (
+    'Queue'       => ($cust_main->agent->ticketing_queueid || $default_queueid),
+    'new-MemberOf'=> "freeside://freeside/cust_main/$custnum",
+    'Requestors'  => $requestors,
+  );
+
+  ( $self->baseurl.'Ticket/Create.html', %param );
+}
+
+sub href_new_ticket {
+  my $self = shift;
+
+  my( $base, %param ) = $self->href_params_new_ticket(@_);
+
+  my $uri = new URI $base;
+  $uri->query_form(%param);
+  $uri;
+
 }
 
 sub href_ticket {
-- 
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