diff options
Diffstat (limited to 'rt')
| -rw-r--r-- | rt/lib/RT/Search/UnrepliedTickets.pm | 11 |
1 files changed, 8 insertions, 3 deletions
diff --git a/rt/lib/RT/Search/UnrepliedTickets.pm b/rt/lib/RT/Search/UnrepliedTickets.pm index a99690156..4bb59d9e3 100644 --- a/rt/lib/RT/Search/UnrepliedTickets.pm +++ b/rt/lib/RT/Search/UnrepliedTickets.pm @@ -6,9 +6,9 @@ =head1 DESCRIPTION -Find all unresolved tickets owned by the current user where the last correspondence -from a requestor (or ticket creation) is more recent than the last -correspondence from a non-requestor (if there is any). +Find all unresolved tickets owned by the current user where the last +correspondence from a requestor (or ticket creation) is more recent than the +last correspondence from a non-requestor (if there is any). =head1 METHODS @@ -39,6 +39,11 @@ sub Prepare { OPERATOR => '!=', VALUE => 'resolved' ); + $TicketsObj->Limit( + FIELD => 'Status', + OPERATOR => '!=', + VALUE => 'rejected', + ); my $txn_alias = $TicketsObj->JoinTransactions; $TicketsObj->Limit( ALIAS => $txn_alias, |