1 files changed, 110 insertions, 0 deletions
diff --git a/rt/webrt/Ticket/Update.html b/rt/webrt/Ticket/Update.html
new file mode 100755
index 0000000..be22666
--- /dev/null
+++ b/rt/webrt/Ticket/Update.html
@@ -0,0 +1,110 @@
+<& /Elements/Header, Title=> $title  &>
+<& /Ticket/Elements/Tabs, Ticket => $Ticket &>
+<& /Elements/TitleBoxStart, title => "Update ticket" &>
+
+<FORM ACTION="Display.html" NAME="TicketUpdate" 
+	METHOD=POST enctype="multipart/form-data">
+
+<TABLE>
+<TR><TD>
+<a href="ModifyPeople.html?id=<%$Ticket->Id%>">Ticket watchers</A></TD><TD align=right>
+Requestor:
+</TD><TD>
+<b><% $Ticket->RequestorsAsString %></b>
+</TD></TR>
+<TR><TD>&nbsp;</TD><TD align=right>
+Cc:
+</TD><TD>
+<b><% $Ticket->CcAsString %></b>
+</TD></TR>
+<TR><TD>&nbsp;</TD><TD align=right>
+AdminCc:
+</TD><TD>
+<b><% $Ticket->AdminCcAsString %></b>
+</TD></TR>
+</TR>
+</TABLE>
+<hr>
+
+<TABLE BORDER=0>
+
+<tr><td align=right>Status:</td>
+<td>
+<& /Elements/SelectStatus, Name=>"Status", Default => $DefaultStatus &>
+Owner:  
+<& /Elements/SelectOwner, Name=>"Owner", Default => $Ticket->OwnerObj->Id(), QueueObj => $Ticket->QueueObj, TicketObj => $Ticket &>
+Worked: <input size=4 name="UpdateTimeWorked"> minutes</td></tr>
+<tr><td align=right>Update Type:</td>
+<td><select name="UpdateType">
+% if ($CanComment) {
+  <option value="private" <%$CommentDefault%>>Comments (Not sent to requestors)</option>
+% }
+% if ($CanRespond) {
+   <option value="response" <%$ResponseDefault%>>Response to requestors</option>
+% }
+</select> 
+</td></tr>
+<tr><td align=right>Subject:</td><td> <input name="UpdateSubject" size=60 value="<%$Ticket->Subject()%>"></td></tr>
+<tr><td align=right>Cc:</td><td> <input name="UpdateCc" size=60><BR>
+<i><font size=-2>(Sends a carbon-copy of this update to a comma-delimited list
+of email addresses. Does <b>not</b> change who will receive future updates.)</font></i>
+</td></tr>
+<tr><td align=right>Bcc:</td><td> <input name="UpdateBcc" size=60><BR>
+<i><font size=-2>(Sends a blind carbon-copy of this update to a comma-delimited list
+of email addresses. Does <b>not</b> change who will receive future updates.)</font></i>
+</td></tr>
+<tr><td align=right>Attach:</td><td><input name="UpdateAttachment" type="file"></td></tr>
+</table>
+<& /Elements/MessageBox, Name=>"UpdateContent", QuoteTransaction=>$ARGS{QuoteTransaction} &>
+		<INPUT TYPE=HIDDEN NAME=id VALUE="<%$Ticket->Id%>"><br>
+
+
+
+
+<& /Elements/TitleBoxEnd &>
+<& /Elements/Submit &>
+  </FORM>
+
+
+
+<%INIT>
+
+my $CanRespond = 0;
+my $CanComment = 0;
+my $title;
+
+my $Ticket = LoadTicket($id);
+
+
+if ($DefaultStatus eq 'resolved') {
+	$title = "Resolve";
+} else {
+	$title = "Update";
+}
+
+$title .= " ticket #" . $Ticket->id . " (" .$Ticket->Subject.")";
+
+# Things needed in the template - we'll do the processing here, just
+# for the convinience:
+my $CommentDefault=$Action eq "Comment" ? "SELECTED" : "";
+my $ResponseDefault=$Action eq "Respond" ? "SELECTED" : "";
+
+$DefaultStatus = $Ticket->Status() unless ($DefaultStatus);
+
+$CanRespond = 1 if ( $Ticket->CurrentUserHasRight('ReplyToTicket') or
+                     $Ticket->CurrentUserHasRight('ModifyTicket') ); 
+
+$CanComment = 1 if ( $Ticket->CurrentUserHasRight('CommentOnTicket') or
+                     $Ticket->CurrentUserHasRight('ModifyTicket') ); 
+	
+
+     
+     
+
+</%INIT>
+
+<%ARGS>
+$id => undef
+$Action => undef
+$DefaultStatus => undef
+</%ARGS>