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-rw-r--r--rt/t/web/ticket_owner.t356
1 files changed, 356 insertions, 0 deletions
diff --git a/rt/t/web/ticket_owner.t b/rt/t/web/ticket_owner.t
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+++ b/rt/t/web/ticket_owner.t
@@ -0,0 +1,356 @@
+#!/usr/bin/perl
+
+use strict;
+use warnings;
+
+use RT::Test tests => 91;
+
+my $queue = RT::Test->load_or_create_queue( Name => 'Regression' );
+ok $queue && $queue->id, 'loaded or created queue';
+
+my $user_a = RT::Test->load_or_create_user(
+ Name => 'user_a', Password => 'password',
+);
+ok $user_a && $user_a->id, 'loaded or created user';
+
+my $user_b = RT::Test->load_or_create_user(
+ Name => 'user_b', Password => 'password',
+);
+ok $user_b && $user_b->id, 'loaded or created user';
+
+RT::Test->started_ok;
+
+ok( RT::Test->set_rights(
+ { Principal => $user_a, Right => [qw(SeeQueue ShowTicket CreateTicket ReplyToTicket)] },
+ { Principal => $user_b, Right => [qw(SeeQueue ShowTicket OwnTicket)] },
+), 'set rights');
+
+my $agent_a = RT::Test::Web->new;
+ok $agent_a->login('user_a', 'password'), 'logged in as user A';
+
+diag "current user has no right to own, nobody selected as owner on create" if $ENV{TEST_VERBOSE};
+{
+ $agent_a->get_ok('/', 'open home page');
+ $agent_a->form_name('CreateTicketInQueue');
+ $agent_a->select( 'Queue', $queue->id );
+ $agent_a->submit;
+
+ $agent_a->content_like(qr/Create a new ticket/i, 'opened create ticket page');
+ my $form = $agent_a->form_name('TicketCreate');
+ is $form->value('Owner'), $RT::Nobody->id, 'correct owner selected';
+ ok !grep($_ == $user_a->id, $form->find_input('Owner')->possible_values),
+ 'user A can not own tickets';
+ $agent_a->submit;
+
+ $agent_a->content_like(qr/Ticket \d+ created in queue/i, 'created ticket');
+ my ($id) = ($agent_a->content =~ /Ticket (\d+) created in queue/);
+ ok $id, 'found id of the ticket';
+
+ my $ticket = RT::Ticket->new( $RT::SystemUser );
+ $ticket->Load( $id );
+ ok $ticket->id, 'loaded the ticket';
+ is $ticket->Owner, $RT::Nobody->id, 'correct owner';
+}
+
+diag "user can chose owner of a new ticket" if $ENV{TEST_VERBOSE};
+{
+ $agent_a->get_ok('/', 'open home page');
+ $agent_a->form_name('CreateTicketInQueue');
+ $agent_a->select( 'Queue', $queue->id );
+ $agent_a->submit;
+
+ $agent_a->content_like(qr/Create a new ticket/i, 'opened create ticket page');
+ my $form = $agent_a->form_name('TicketCreate');
+ is $form->value('Owner'), $RT::Nobody->id, 'correct owner selected';
+
+ ok grep($_ == $user_b->id, $form->find_input('Owner')->possible_values),
+ 'user B is listed as potential owner';
+ $agent_a->select('Owner', $user_b->id);
+ $agent_a->submit;
+
+ $agent_a->content_like(qr/Ticket \d+ created in queue/i, 'created ticket');
+ my ($id) = ($agent_a->content =~ /Ticket (\d+) created in queue/);
+ ok $id, 'found id of the ticket';
+
+ my $ticket = RT::Ticket->new( $RT::SystemUser );
+ $ticket->Load( $id );
+ ok $ticket->id, 'loaded the ticket';
+ is $ticket->Owner, $user_b->id, 'correct owner';
+}
+
+my $agent_b = RT::Test::Web->new;
+ok $agent_b->login('user_b', 'password'), 'logged in as user B';
+
+diag "user A can not change owner after create" if $ENV{TEST_VERBOSE};
+{
+ my $ticket = RT::Ticket->new( $user_a );
+ my ($id, $txn, $msg) = $ticket->Create(
+ Queue => $queue->id,
+ Owner => $user_b->id,
+ Subject => 'test',
+ );
+ ok $id, 'created a ticket #'. $id or diag "error: $msg";
+ is $ticket->Owner, $user_b->id, 'correct owner';
+
+ # try the following group of tests twice with different agents(logins)
+ my $test_cb = sub {
+ my $agent = shift;
+ $agent->goto_ticket( $id );
+ $agent->follow_link_ok({text => 'Basics'}, 'Ticket -> Basics');
+ my $form = $agent->form_number(3);
+ is $form->value('Owner'), $user_b->id, 'correct owner selected';
+ $agent->select('Owner', $RT::Nobody->id);
+ $agent->submit;
+
+ $agent->content_like(
+ qr/Permission denied/i,
+ 'no way to change owner after create if you have no rights'
+ );
+
+ my $ticket = RT::Ticket->new( $RT::SystemUser );
+ $ticket->Load( $id );
+ ok $ticket->id, 'loaded the ticket';
+ is $ticket->Owner, $user_b->id, 'correct owner';
+ };
+
+ $test_cb->($agent_a);
+ diag "even owner(user B) can not change owner" if $ENV{TEST_VERBOSE};
+ $test_cb->($agent_b);
+}
+
+diag "on reply correct owner is selected" if $ENV{TEST_VERBOSE};
+{
+ my $ticket = RT::Ticket->new( $user_a );
+ my ($id, $txn, $msg) = $ticket->Create(
+ Queue => $queue->id,
+ Owner => $user_b->id,
+ Subject => 'test',
+ );
+ ok $id, 'created a ticket #'. $id or diag "error: $msg";
+ is $ticket->Owner, $user_b->id, 'correct owner';
+
+ $agent_a->goto_ticket( $id );
+ $agent_a->follow_link_ok({text => 'Reply'}, 'Ticket -> Basics');
+
+ my $form = $agent_a->form_number(3);
+ is $form->value('Owner'), '', 'empty value selected';
+ $agent_a->submit;
+
+ $ticket = RT::Ticket->new( $RT::SystemUser );
+ $ticket->Load( $id );
+ ok $ticket->id, 'loaded the ticket';
+ is $ticket->Owner, $user_b->id, 'correct owner';
+}
+
+ok( RT::Test->set_rights(
+ { Principal => $user_a, Right => [qw(SeeQueue ShowTicket CreateTicket OwnTicket)] },
+ { Principal => $user_b, Right => [qw(SeeQueue ShowTicket OwnTicket)] },
+), 'set rights');
+
+diag "Couldn't take without coresponding right" if $ENV{TEST_VERBOSE};
+{
+ my $ticket = RT::Ticket->new( $user_a );
+ my ($id, $txn, $msg) = $ticket->Create(
+ Queue => $queue->id,
+ Subject => 'test',
+ );
+ ok $id, 'created a ticket #'. $id or diag "error: $msg";
+ is $ticket->Owner, $RT::Nobody->id, 'correct owner';
+
+ $agent_a->goto_ticket( $id );
+ ok !($agent_a->find_all_links( text => 'Take' ))[0],
+ 'no Take link';
+ ok !($agent_a->find_all_links( text => 'Steal' ))[0],
+ 'no Steal link as well';
+}
+
+diag "Couldn't steal without coresponding right" if $ENV{TEST_VERBOSE};
+{
+ my $ticket = RT::Ticket->new( $user_a );
+ my ($id, $txn, $msg) = $ticket->Create(
+ Queue => $queue->id,
+ Owner => $user_b->id,
+ Subject => 'test',
+ );
+ ok $id, 'created a ticket #'. $id or diag "error: $msg";
+ is $ticket->Owner, $user_b->id, 'correct owner';
+
+ $agent_a->goto_ticket( $id );
+ ok !($agent_a->find_all_links( text => 'Steal' ))[0],
+ 'no Steal link';
+ ok !($agent_a->find_all_links( text => 'Take' ))[0],
+ 'no Take link as well';
+}
+
+ok( RT::Test->set_rights(
+ { Principal => $user_a, Right => [qw(SeeQueue ShowTicket CreateTicket TakeTicket)] },
+), 'set rights');
+
+diag "TakeTicket require OwnTicket to work" if $ENV{TEST_VERBOSE};
+{
+ my $ticket = RT::Ticket->new( $user_a );
+ my ($id, $txn, $msg) = $ticket->Create(
+ Queue => $queue->id,
+ Subject => 'test',
+ );
+ ok $id, 'created a ticket #'. $id or diag "error: $msg";
+ is $ticket->Owner, $RT::Nobody->id, 'correct owner';
+
+ $agent_a->goto_ticket( $id );
+ ok !($agent_a->find_all_links( text => 'Take' ))[0],
+ 'no Take link';
+ ok !($agent_a->find_all_links( text => 'Steal' ))[0],
+ 'no Steal link as well';
+}
+
+ok( RT::Test->set_rights(
+ { Principal => $user_a, Right => [qw(SeeQueue ShowTicket CreateTicket OwnTicket TakeTicket)] },
+ { Principal => $user_b, Right => [qw(SeeQueue ShowTicket OwnTicket)] },
+), 'set rights');
+
+diag "TakeTicket+OwnTicket work" if $ENV{TEST_VERBOSE};
+{
+ my $ticket = RT::Ticket->new( $user_a );
+ my ($id, $txn, $msg) = $ticket->Create(
+ Queue => $queue->id,
+ Subject => 'test',
+ );
+ ok $id, 'created a ticket #'. $id or diag "error: $msg";
+ is $ticket->Owner, $RT::Nobody->id, 'correct owner';
+
+ $agent_a->goto_ticket( $id );
+ ok !($agent_a->find_all_links( text => 'Steal' ))[0],
+ 'no Steal link';
+ $agent_a->follow_link_ok({text => 'Take'}, 'Ticket -> Take');
+
+ $ticket = RT::Ticket->new( $RT::SystemUser );
+ $ticket->Load( $id );
+ ok $ticket->id, 'loaded the ticket';
+ is $ticket->Owner, $user_a->id, 'correct owner';
+}
+
+diag "TakeTicket+OwnTicket don't work when owner is not nobody" if $ENV{TEST_VERBOSE};
+{
+ my $ticket = RT::Ticket->new( $user_a );
+ my ($id, $txn, $msg) = $ticket->Create(
+ Queue => $queue->id,
+ Owner => $user_b->id,
+ Subject => 'test',
+ );
+ ok $id, 'created a ticket #'. $id or diag "error: $msg";
+ is $ticket->Owner, $user_b->id, 'correct owner';
+
+ $agent_a->goto_ticket( $id );
+ ok !($agent_a->find_all_links( text => 'Take' ))[0],
+ 'no Take link';
+ ok !($agent_a->find_all_links( text => 'Steal' ))[0],
+ 'no Steal link too';
+}
+
+ok( RT::Test->set_rights(
+ { Principal => $user_a, Right => [qw(SeeQueue ShowTicket CreateTicket StealTicket)] },
+ { Principal => $user_b, Right => [qw(SeeQueue ShowTicket OwnTicket)] },
+), 'set rights');
+
+diag "StealTicket require OwnTicket to work" if $ENV{TEST_VERBOSE};
+{
+ my $ticket = RT::Ticket->new( $user_a );
+ my ($id, $txn, $msg) = $ticket->Create(
+ Queue => $queue->id,
+ Owner => $user_b->id,
+ Subject => 'test',
+ );
+ ok $id, 'created a ticket #'. $id or diag "error: $msg";
+ is $ticket->Owner, $user_b->id, 'correct owner';
+
+ $agent_a->goto_ticket( $id );
+ ok !($agent_a->find_all_links( text => 'Steal' ))[0],
+ 'no Steal link';
+ ok !($agent_a->find_all_links( text => 'Take' ))[0],
+ 'no Take link too';
+}
+
+ok( RT::Test->set_rights(
+ { Principal => $user_a, Right => [qw(SeeQueue ShowTicket CreateTicket OwnTicket StealTicket)] },
+ { Principal => $user_b, Right => [qw(SeeQueue ShowTicket OwnTicket)] },
+), 'set rights');
+
+diag "StealTicket+OwnTicket work" if $ENV{TEST_VERBOSE};
+{
+ my $ticket = RT::Ticket->new( $user_a );
+ my ($id, $txn, $msg) = $ticket->Create(
+ Queue => $queue->id,
+ Owner => $user_b->id,
+ Subject => 'test',
+ );
+ ok $id, 'created a ticket #'. $id or diag "error: $msg";
+ is $ticket->Owner, $user_b->id, 'correct owner';
+
+ $agent_a->goto_ticket( $id );
+ ok !($agent_a->find_all_links( text => 'Take' ))[0],
+ 'but no Take link';
+ $agent_a->follow_link_ok({text => 'Steal'}, 'Ticket -> Steal');
+
+ $ticket = RT::Ticket->new( $RT::SystemUser );
+ $ticket->Load( $id );
+ ok $ticket->id, 'loaded the ticket';
+ is $ticket->Owner, $user_a->id, 'correct owner';
+}
+
+diag "StealTicket+OwnTicket don't work when owner is nobody" if $ENV{TEST_VERBOSE};
+{
+ my $ticket = RT::Ticket->new( $user_a );
+ my ($id, $txn, $msg) = $ticket->Create(
+ Queue => $queue->id,
+ Subject => 'test',
+ );
+ ok $id, 'created a ticket #'. $id or diag "error: $msg";
+ is $ticket->Owner, $RT::Nobody->id, 'correct owner';
+
+ $agent_a->goto_ticket( $id );
+ ok !($agent_a->find_all_links( text => 'Steal' ))[0],
+ 'no Steal link';
+ ok !($agent_a->find_all_links( text => 'Take' ))[0],
+ 'no Take link as well (no right)';
+}
+
+ok( RT::Test->set_rights(
+ { Principal => $user_a, Right => [qw(SeeQueue ShowTicket CreateTicket OwnTicket TakeTicket StealTicket)] },
+ { Principal => $user_b, Right => [qw(SeeQueue ShowTicket OwnTicket)] },
+), 'set rights');
+
+diag "no Steal link when owner nobody" if $ENV{TEST_VERBOSE};
+{
+ my $ticket = RT::Ticket->new( $user_a );
+ my ($id, $txn, $msg) = $ticket->Create(
+ Queue => $queue->id,
+ Subject => 'test',
+ );
+ ok $id, 'created a ticket #'. $id or diag "error: $msg";
+ is $ticket->Owner, $RT::Nobody->id, 'correct owner';
+
+ $agent_a->goto_ticket( $id );
+ ok !($agent_a->find_all_links( text => 'Steal' ))[0],
+ 'no Steal link';
+ ok( ($agent_a->find_all_links( text => 'Take' ))[0],
+ 'but have Take link');
+}
+
+diag "no Take link when owner is not nobody" if $ENV{TEST_VERBOSE};
+{
+ my $ticket = RT::Ticket->new( $user_a );
+ my ($id, $txn, $msg) = $ticket->Create(
+ Queue => $queue->id,
+ Owner => $user_b->id,
+ Subject => 'test',
+ );
+ ok $id, 'created a ticket #'. $id or diag "error: $msg";
+ is $ticket->Owner, $user_b->id, 'correct owner';
+
+ $agent_a->goto_ticket( $id );
+ ok !($agent_a->find_all_links( text => 'Take' ))[0],
+ 'no Take link';
+ ok( ($agent_a->find_all_links( text => 'Steal' ))[0],
+ 'but have Steal link');
+}
+
generated by cgit v1.2.1 (git 2.18.0) at 2024-09-24 21:09:19 +0000