2 files changed, 17 insertions, 2 deletions
diff --git a/rt/share/html/Elements/CollectionAsTable/Row b/rt/share/html/Elements/CollectionAsTable/Row
index b83943aa5..13f43dd55 100644
--- a/rt/share/html/Elements/CollectionAsTable/Row
+++ b/rt/share/html/Elements/CollectionAsTable/Row
@@ -57,6 +57,11 @@ $Class     => 'RT__Ticket'
 $Classes => ''
 </%ARGS>
 <%init>
+# it's a hack, but it has to be applied in every ticket search regardless
+# of format, so...
+if ( $record and $record->isa('RT::Ticket') and $record->IsUnreplied ) {
+  $Classes .= ' unreplied-ticket';
+}
 $m->out(  '<tr class="' . $Classes . ' '
         . ( $Warning ? 'warnline' : $i % 2 ? 'oddline' : 'evenline' ) . '" >'
         . "\n" );
diff --git a/rt/share/html/NoAuth/css/freeside3/ticket-lists.css b/rt/share/html/NoAuth/css/freeside3/ticket-lists.css
index 84c9a92de..257cf3b07 100644
--- a/rt/share/html/NoAuth/css/freeside3/ticket-lists.css
+++ b/rt/share/html/NoAuth/css/freeside3/ticket-lists.css
@@ -99,8 +99,18 @@ tr.collection-as-table+tr.collection-as-table th {
 
 }
 
-
-
+tr.unreplied-ticket > :first-child::before {
+  /* green dot */
+    border: 1px solid black;
+    border-radius: 50%;
+    display: inline-block;
+    height: 1ex;
+    width: 1ex;
+    float: left;
+    content: '';
+    margin-top: 1ex;
+    background-color: green;
+}
 
 table.queue-summary td {
   background: #efefef;