diff options
Diffstat (limited to 'rt/share/html/m/ticket/create')
| -rw-r--r-- | rt/share/html/m/ticket/create | 400 |
1 files changed, 400 insertions, 0 deletions
diff --git a/rt/share/html/m/ticket/create b/rt/share/html/m/ticket/create new file mode 100644 index 000000000..7c23194c4 --- /dev/null +++ b/rt/share/html/m/ticket/create @@ -0,0 +1,400 @@ +<%ARGS> +$QuoteTransaction => undef +$CloneTicket => undef +</%ARGS> +<%init> +$m->callback( CallbackName => "Init", ARGSRef => \%ARGS ); +my $Queue = $ARGS{Queue}; + + +my $showrows = sub { + my @pairs = @_; + + while (@pairs) { + my $key = shift @pairs; + my $val = shift @pairs; + + $m->out("<div class=\"entry\"><span class=\"label\">$key</span><div class=\"value\">$val</div></div>"); + + } + +}; + + +my $CloneTicketObj; +if ($CloneTicket) { + $CloneTicketObj = RT::Ticket->new( $session{CurrentUser} ); + $CloneTicketObj->Load($CloneTicket) + or Abort( loc("Ticket could not be loaded") ); + + my $clone = { + Requestors => join( ',', $CloneTicketObj->RequestorAddresses ), + Cc => join( ',', $CloneTicketObj->CcAddresses ), + AdminCc => join( ',', $CloneTicketObj->AdminCcAddresses ), + InitialPriority => $CloneTicketObj->Priority, + }; + + $clone->{$_} = $CloneTicketObj->$_() + for qw/Owner Subject FinalPriority TimeEstimated TimeWorked + Status TimeLeft/; + + $clone->{$_} = $CloneTicketObj->$_->AsString + for grep { $CloneTicketObj->$_->Unix } + map { $_ . "Obj" } qw/Starts Started Due Resolved/; + + my $members = $CloneTicketObj->Members; + my ( @members, @members_of, @refers, @refers_by, @depends, @depends_by ); + my $refers = $CloneTicketObj->RefersTo; + while ( my $refer = $refers->Next ) { + push @refers, $refer->LocalTarget; + } + $clone->{'new-RefersTo'} = join ' ', @refers; + + my $refers_by = $CloneTicketObj->ReferredToBy; + while ( my $refer_by = $refers_by->Next ) { + push @refers_by, $refer_by->LocalBase; + } + $clone->{'RefersTo-new'} = join ' ', @refers_by; + if (0) { # Temporarily disabled + my $depends = $CloneTicketObj->DependsOn; + while ( my $depend = $depends->Next ) { + push @depends, $depend->LocalTarget; + } + $clone->{'new-DependsOn'} = join ' ', @depends; + + my $depends_by = $CloneTicketObj->DependedOnBy; + while ( my $depend_by = $depends_by->Next ) { + push @depends_by, $depend_by->LocalBase; + } + $clone->{'DependsOn-new'} = join ' ', @depends_by; + + while ( my $member = $members->Next ) { + push @members, $member->LocalBase; + } + $clone->{'MemberOf-new'} = join ' ', @members; + + my $members_of = $CloneTicketObj->MemberOf; + while ( my $member_of = $members_of->Next ) { + push @members_of, $member_of->LocalTarget; + } + $clone->{'new-MemberOf'} = join ' ', @members_of; + + } + + my $cfs = $CloneTicketObj->QueueObj->TicketCustomFields(); + while ( my $cf = $cfs->Next ) { + my $cf_id = $cf->id; + my $cf_values = $CloneTicketObj->CustomFieldValues( $cf->id ); + my @cf_values; + while ( my $cf_value = $cf_values->Next ) { + push @cf_values, $cf_value->Content; + } + $clone->{"Object-RT::Ticket--CustomField-$cf_id-Value"} = join "\n", + @cf_values; + } + + for ( keys %$clone ) { + $ARGS{$_} = $clone->{$_} if not defined $ARGS{$_}; + } + +} + +my @results; + +my $title = loc("Create a ticket"); + +my $QueueObj = new RT::Queue($session{'CurrentUser'}); +$QueueObj->Load($Queue) || Abort(loc("Queue could not be loaded.")); + +$m->callback( QueueObj => $QueueObj, title => \$title, results => \@results, ARGSRef => \%ARGS ); + +$QueueObj->Disabled && Abort(loc("Cannot create tickets in a disabled queue.")); + +my $CFs = $QueueObj->TicketCustomFields(); + +my $ValidCFs = $m->comp( + '/Elements/ValidateCustomFields', + CustomFields => $CFs, + ARGSRef => \%ARGS +); + +# {{{ deal with deleting uploaded attachments +foreach my $key (keys %ARGS) { + if ($key =~ m/^DeleteAttach-(.+)$/) { + delete $session{'Attachments'}{$1}; + } + $session{'Attachments'} = { %{$session{'Attachments'} || {}} }; +} +# }}} + +# {{{ store the uploaded attachment in session +if ($ARGS{'Attach'}) { # attachment? + my $attachment = MakeMIMEEntity( + AttachmentFieldName => 'Attach' + ); + + my $file_path = Encode::decode_utf8("$ARGS{'Attach'}"); + $session{'Attachments'} = { + %{$session{'Attachments'} || {}}, + $file_path => $attachment, + }; +} +# }}} + +# delete temporary storage entry to make WebUI clean +unless (keys %{$session{'Attachments'}} and $ARGS{'id'} eq 'new') { + delete $session{'Attachments'}; +} + +my $checks_failure = 0; + +my $gnupg_widget = $m->comp('/Elements/GnuPG/SignEncryptWidget:new', Arguments => \%ARGS ); +$m->comp( '/Elements/GnuPG/SignEncryptWidget:Process', + self => $gnupg_widget, + QueueObj => $QueueObj, +); + + +if ( !exists $ARGS{'AddMoreAttach'} && ($ARGS{'id'}||'') eq 'new' ) { + my $status = $m->comp('/Elements/GnuPG/SignEncryptWidget:Check', + self => $gnupg_widget, + Operation => 'Create', + QueueObj => $QueueObj, + ); + $checks_failure = 1 unless $status; +} + +# check email addresses for RT's +{ + foreach my $field ( qw(Requestors Cc AdminCc) ) { + my $value = $ARGS{ $field }; + next unless defined $value && length $value; + + my @emails = Email::Address->parse( $value ); + foreach my $email ( grep RT::EmailParser->IsRTAddress($_->address), @emails ) { + push @results, loc("[_1] is an address RT receives mail at. Adding it as a '[_2]' would create a mail loop", $email->format, loc($field =~ /^(.*?)s?$/) ); + $checks_failure = 1; + $email = undef; + } + $ARGS{ $field } = join ', ', map $_->format, grep defined, @emails; + } +} + +my $skip_create = 0; +$m->callback( CallbackName => 'BeforeCreate', ARGSRef => \%ARGS, skip_create => \$skip_create, + checks_failure => $checks_failure, results => \@results ); + +if ((!exists $ARGS{'AddMoreAttach'}) and (defined($ARGS{'id'}) and $ARGS{'id'} eq 'new')) { # new ticket? + if ( $ValidCFs && !$checks_failure && !$skip_create ) { + $m->comp('show', %ARGS); + $RT::Logger->crit("After display call; error is $@"); + $m->abort(); + } + elsif ( !$ValidCFs ) { + # Invalid CFs + while (my $CF = $CFs->Next) { + my $msg = $m->notes('InvalidField-' . $CF->Id) or next; + push @results, $CF->Name . ': ' . $msg; + } + } +} + + + + +</%init> +<&| /m/_elements/wrapper, title => $title &> +<& /Elements/ListActions, actions => \@results &> +<form action="<% RT->Config->Get('WebPath') %>/m/ticket/create" method="post" enctype="multipart/form-data" name="TicketCreate" id="ticket-create"> +<input type="hidden" class="hidden" name="id" value="new" /> +% $m->callback( CallbackName => 'FormStart', QueueObj => $QueueObj, ARGSRef => \%ARGS ); +% if ($gnupg_widget) { +<& /Elements/GnuPG/SignEncryptWidget:ShowIssues, self => $gnupg_widget &> +% } + + +<div id="ticket-create-simple"> +<&| /Widgets/TitleBox, title => $QueueObj->Name &> + +<%perl> +$showrows->( + loc("Subject") => '<input name="Subject" size="30" maxsize="200" value="'.($ARGS{Subject} || '').'" />'); +</%perl> + <span class="content-label label"><%loc("Describe the issue below")%></span> + <& /Elements/MessageBox, exists $ARGS{Content} ? (Default => $ARGS{Content}, IncludeSignature => 0 ) : ( QuoteTransaction => $QuoteTransaction ), Height => 5 &> + + +<&/Elements/Submit, Label => loc("Create") &> + + +</&> +</div> + +<div id="ticket-create-basics"> +<&| /Widgets/TitleBox &> + <input type="hidden" class="hidden" name="Queue" value="<%$QueueObj->id %>" /> +<%perl> + +$showrows->( + + # loc('Queue') => $m->scomp( '/Ticket/Elements/ShowQueue', QueueObj => $QueueObj ) , + + loc('Status') => + + $m->scomp( + "/Elements/SelectStatus", + Name => "Status", + Default => $ARGS{Status} || 'new', + DefaultValue => 0, + SkipDeleted => 1 + ), + + loc("Owner") => + + $m->scomp( + "/Elements/SelectOwner", + Name => "Owner", + QueueObj => $QueueObj, + Default => $ARGS{Owner} || $RT::Nobody->Id, + DefaultValue => 0 + ), + + loc("Requestors") => $m->scomp( + "/Elements/EmailInput", + Name => 'Requestors', + Size => '40', + Default => $ARGS{Requestors} || $session{CurrentUser}->EmailAddress + ), + + loc("Cc") => + + $m->scomp( "/Elements/EmailInput", Name => 'Cc', Size => '40', Default => $ARGS{Cc} ) + . '<span class="comment"><i><font size="-2">' + . loc( + "(Sends a carbon-copy of this update to a comma-delimited list of email addresses. These people <strong>will</strong> receive future updates.)" + ) + . '</font></i></span>', + + loc("Admin Cc") => + + $m->scomp( "/Elements/EmailInput", Name => 'AdminCc', Size => '40', Default => $ARGS{AdminCc} ) + . '<span class="comment" colspan="2"><i><font size="-2">' + . loc( + "(Sends a carbon-copy of this update to a comma-delimited list of administrative email addresses. These people <strong>will</strong> receive future updates.)" + ) + . '</font></i></span>', + + +); + + +$m->scomp("/Ticket/Elements/EditCustomFields", %ARGS, QueueObj => $QueueObj ); + + +$m->scomp("/Ticket/Elements/EditTransactionCustomFields", %ARGS, QueueObj => $QueueObj ); + +</%perl> +% if (exists $session{'Attachments'}) { + +<%loc("Attached file") %> + +<%loc("Check box to delete")%><br /> +% foreach my $attach_name (keys %{$session{'Attachments'}}) { +<input type="checkbox" class="checkbox" name="DeleteAttach-<%$attach_name%>" value="1" /><%$attach_name%><br /> +% } # end of foreach + + +% } # end of if + +<%perl> +$showrows->( + loc("Attach file") => + + '<div class="value" colspan="5"> +<input type="file" name="Attach" /> +<input type="submit" class="button" name="AddMoreAttach" value="' . loc("Add More Files") . '" />' +); +</%perl> + + +% if ( $gnupg_widget ) { +%$m->scomp("/Elements/GnuPG/SignEncryptWidget", self => $gnupg_widget, QueueObj => $QueueObj ) +% } + + + <div class="ticket-info-basics"> + <&| /Widgets/TitleBox, title => loc('The Basics'), + title_class=> 'inverse', + color => "#993333" &> +<%perl> +$showrows->( + loc("Priority") => $m->scomp( + "/Elements/SelectPriority", + Name => "InitialPriority", + Default => $ARGS{InitialPriority} ? $ARGS{InitialPriority} : $QueueObj->InitialPriority, + ), + loc("Final Priority") => $m->scomp( + "/Elements/SelectPriority", + Name => "FinalPriority", + Default => $ARGS{FinalPriority} ? $ARGS{FinalPriority} : $QueueObj->FinalPriority, + ), + + loc("Time Estimated") => '<span class="timefield">'.$m->scomp( + "/Elements/EditTimeValue", + Name => 'TimeEstimated', + Default => $ARGS{TimeEstimated} || '', + InUnits => $ARGS{'TimeEstimated-TimeUnits'} + ).'</span>', + + loc("Time Worked") => '<span class="timefield">'.$m->scomp( + "/Elements/EditTimeValue", + Name => 'TimeWorked', + Default => $ARGS{TimeWorked} || '', + InUnits => $ARGS{'TimeWorked-TimeUnits'} + ). '</span>', + + loc("Time Left") => '<span class="timefield">'.$m->scomp( + "/Elements/EditTimeValue", + Name => 'TimeLeft', + Default => $ARGS{TimeLeft} || '', + InUnits => $ARGS{'TimeLeft-TimeUnits'} + ).'</span>', +); + +</%perl> +</&> +<&|/Widgets/TitleBox, title => loc("Dates"), + title_class=> 'inverse', + color => "#663366" &> + +<%perl> +$showrows->( + loc("Starts") => $m->scomp( "/Elements/SelectDate", Name => "Starts", Default => ( $ARGS{Starts} || '' )), + loc("Due") => $m->scomp( "/Elements/SelectDate", Name => "Due", Default => ($ARGS{Due} || '' )) +); + +</%perl> +</&> + +<&|/Widgets/TitleBox, title => loc('Links'), title_class=> 'inverse' &> + +<em><%loc("(Enter ticket ids or URLs, separated with spaces)")%></em> + +<%perl> +$showrows->( + loc("Depends on") => '<input size="10" name="new-DependsOn" value="' . ($ARGS{'new-DependsOn'} || '' ). '" />', + loc("Depended on by") => '<input size="10" name="DependsOn-new" value="' . ($ARGS{'DependsOn-new'} || '' ) . '" />', + loc("Parents") => '<input size="10" name="new-MemberOf" value="' . ($ARGS{'new-MemberOf'} || '') . '" />', + loc("Children") => '<input size="10" name="MemberOf-new" value="' . ($ARGS{'MemberOf-new'} || '') . '" />', + loc("Refers to") => '<input size="10" name="new-RefersTo" value="' . ($ARGS{'new-RefersTo'} || '') . '" />', + loc("Referred to by") => '<input size="10" name="RefersTo-new" value="' . ($ARGS{'RefersTo-new'} || ''). '" />' +); +</%perl> + +</&> + + +<& /Elements/Submit, Label => loc("Create") &> +</form> +</&> +</&> |