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+%# BEGIN BPS TAGGED BLOCK {{{
+%#
+%# COPYRIGHT:
+%#
+%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
+%# <jesse@bestpractical.com>
+%#
+%# (Except where explicitly superseded by other copyright notices)
+%#
+%#
+%# LICENSE:
+%#
+%# This work is made available to you under the terms of Version 2 of
+%# the GNU General Public License. A copy of that license should have
+%# been provided with this software, but in any event can be snarfed
+%# from www.gnu.org.
+%#
+%# This work is distributed in the hope that it will be useful, but
+%# WITHOUT ANY WARRANTY; without even the implied warranty of
+%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
+%# General Public License for more details.
+%#
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+%# 02110-1301 or visit their web page on the internet at
+%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+%#
+%#
+%# CONTRIBUTION SUBMISSION POLICY:
+%#
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
+%#
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
+%#
+%# END BPS TAGGED BLOCK }}}
+<& /Elements/Header,
+ Title => loc("#[_1]: [_2]", $TicketObj->Id, $TicketObj->Subject),
+ LinkRel => \%link_rel &>
+<& /Ticket/Elements/Tabs,
+ Ticket => $TicketObj,
+ current_tab => 'Ticket/Display.html?id='.$TicketObj->id,
+ Title => loc("#[_1]: [_2]", $TicketObj->Id, $TicketObj->Subject) &>
+
+% $m->callback(CallbackName => 'BeforeActionList', %ARGS, Actions => \@Actions, ARGSRef => \%ARGS, Ticket => $TicketObj);
+
+<& /Elements/ListActions, actions => \@Actions &>
+<& Elements/ShowUpdateStatus, Ticket => $TicketObj &>
+
+% $m->callback( %ARGS, Ticket => $TicketObj, CallbackName => 'BeforeShowSummary' );
+<div class="summary">
+<&| /Widgets/TitleBox, title => loc('Ticket metadata') &>
+<& /Ticket/Elements/ShowSummary, Ticket => $TicketObj, Attachments => $attachments &>
+</&>
+</div>
+<br />
+
+% $m->callback( Ticket => $TicketObj, %ARGS, CallbackName => 'BeforeShowHistory' );
+
+<& /Ticket/Elements/ShowHistory ,
+ Ticket => $TicketObj,
+ Tickets => $Tickets,
+ Collapsed => $ARGS{'Collapsed'},
+ ShowHeaders => $ARGS{'ShowHeaders'},
+ Attachments => $attachments,
+ AttachmentContent => $attachment_content
+&>
+
+% $m->callback( %ARGS,
+% Ticket => $TicketObj,
+% current_tab => 'Ticket/Display.html?id=' . $TicketObj->id,
+% CallbackName => 'AfterShowHistory',
+% );
+
+<%ARGS>
+$id => undef
+$TicketObj => undef
+$ShowHeaders => 0
+$Collapsed => undef
+</%ARGS>
+
+<%INIT>
+
+$m->callback( TicketObj => $TicketObj, ARGSRef => \%ARGS, CallbackName => 'Initial' );
+
+my (@Actions, $Tickets);
+
+
+unless ($id || $TicketObj) {
+ Abort('No ticket specified');
+}
+
+if ($ARGS{'id'} eq 'new') {
+ # {{{ Create a new ticket
+
+ my $Queue = new RT::Queue( $session{'CurrentUser'} );
+ $Queue->Load($ARGS{'Queue'});
+ unless ( $Queue->id ) {
+ Abort('Queue not found');
+ }
+
+ unless ( $Queue->CurrentUserHasRight('CreateTicket') ) {
+ Abort('You have no permission to create tickets in that queue.');
+ }
+
+ ($TicketObj, @Actions) = CreateTicket(
+ Attachments => delete $session{'Attachments'},
+ %ARGS,
+ );
+ unless ( $TicketObj->CurrentUserHasRight('ShowTicket') ) {
+ Abort("No permission to view newly created ticket #".$TicketObj->id.".");
+ }
+ # }}}
+} else {
+ $TicketObj ||= LoadTicket($ARGS{'id'});
+
+ $m->callback( CallbackName => 'BeforeProcessArguments',
+ TicketObj => $TicketObj, Tickets => $Tickets,
+ ActionsRef => \@Actions, ARGSRef => \%ARGS );
+ if ( defined $ARGS{'Action'} ) {
+ if ($ARGS{'Action'} =~ /^(Steal|Kill|Take|SetTold)$/) {
+ my $action = $1;
+ my ($res, $msg) = $TicketObj->$action();
+ push(@Actions, $msg);
+ }
+ }
+
+ $m->callback(CallbackName => 'ProcessArguments',
+ Ticket => $TicketObj,
+ ARGSRef => \%ARGS,
+ Actions => \@Actions);
+
+ $ARGS{UpdateAttachments} = $session{'Attachments'};
+ push @Actions,
+ ProcessUpdateMessage(
+ ARGSRef => \%ARGS,
+ Actions => \@Actions,
+ TicketObj => $TicketObj,
+ );
+ delete $session{'Attachments'};
+
+ #Process status updates
+ push @Actions, ProcessTicketWatchers(ARGSRef => \%ARGS, TicketObj => $TicketObj );
+ push @Actions, ProcessTicketBasics( ARGSRef => \%ARGS, TicketObj => $TicketObj );
+ push @Actions, ProcessTicketLinks( ARGSRef => \%ARGS, TicketObj => $TicketObj );
+ push @Actions, ProcessTicketDates( ARGSRef => \%ARGS, TicketObj => $TicketObj );
+ push @Actions, ProcessObjectCustomFieldUpdates(ARGSRef => \%ARGS, TicketObj => $TicketObj );
+
+ # XXX: we shouldn't block actions here if user has no right to see the ticket,
+ # but we should allow him to see actions he has done
+ unless ($TicketObj->CurrentUserHasRight('ShowTicket')) {
+ Abort("No permission to view ticket");
+ }
+ if ( $ARGS{'MarkAsSeen'} ) {
+ $TicketObj->SetAttribute(
+ Name => 'User-'. $TicketObj->CurrentUser->id .'-SeenUpTo',
+ Content => $TicketObj->LastUpdated,
+ );
+ push @Actions, loc('Marked all messages as seen');
+ }
+}
+
+$m->callback(
+ CallbackName => 'BeforeDisplay',
+ TicketObj => \$TicketObj,
+ Tickets => \$Tickets,
+ Actions => \@Actions,
+ ARGSRef => \%ARGS,
+);
+
+# This code does automatic redirection if any updates happen.
+
+if (@Actions) {
+
+ # We've done something, so we need to clear the decks to avoid
+ # resubmission on refresh.
+ # But we need to store Actions somewhere too, so we don't lose them.
+ my $key = Digest::MD5::md5_hex( rand(1024) );
+ push @{ $session{"Actions"}->{$key} ||= [] }, @Actions;
+ $session{'i'}++;
+ RT::Interface::Web::Redirect( RT->Config->Get('WebURL') . "Ticket/Display.html?id=" . $TicketObj->id . "&results=" . $key );
+
+}
+
+my $attachments = $m->comp('Elements/FindAttachments', Ticket => $TicketObj, Tickets => $Tickets);
+my $attachment_content = $m->comp('Elements/LoadTextAttachments', Ticket => $TicketObj);
+
+my %link_rel;
+if (defined $session{'tickets'} and ($ARGS{'Query'} or $session{'CurrentSearchHash'}->{'Query'})) {
+ my $item_map = $session{'tickets'}->ItemMap;
+ $link_rel{first} = "Ticket/Display.html?id=" . $item_map->{first} if $item_map->{$TicketObj->Id}{prev};
+ $link_rel{prev} = "Ticket/Display.html?id=" . $item_map->{$TicketObj->Id}{prev} if $item_map->{$TicketObj->Id}{prev};
+ $link_rel{next} = "Ticket/Display.html?id=" . $item_map->{$TicketObj->Id}{next} if $item_map->{$TicketObj->Id}{next};
+ $link_rel{last} = "Ticket/Display.html?id=" . $item_map->{last} if $item_map->{$TicketObj->Id}{next};
+}
+</%INIT>