3 files changed, 56 insertions, 0 deletions
diff --git a/rt/lib/RT/Tickets_Overlay.pm b/rt/lib/RT/Tickets_Overlay.pm
index 687be738e..5a7e02056 100644
--- a/rt/lib/RT/Tickets_Overlay.pm
+++ b/rt/lib/RT/Tickets_Overlay.pm
@@ -1791,6 +1791,12 @@ sub OrderByCols {
                    $custalias.last || ', ' || $custalias.first
                    )";
                }
+               elsif ( $subkey eq 'Class' ) {
+                   $field = "$custalias.classnum";
+               }
+               elsif ( $subkey eq 'Agent' ) {
+                   $field = "$custalias.agentnum";
+               }
                else {
                    # no other cases exist yet, but for obviousness:
                    $field = $subkey;
diff --git a/rt/lib/RT/URI/freeside.pm b/rt/lib/RT/URI/freeside.pm
index 00a9ebb1c..33845dda6 100644
--- a/rt/lib/RT/URI/freeside.pm
+++ b/rt/lib/RT/URI/freeside.pm
@@ -299,6 +299,31 @@ if ($@ &&
   die $@;
 };
 
+=item AgentName
+
+Return the name of the customer's agent.
+
+=cut
+
+sub AgentName { undef }
+
+=item CustomerClass
+
+Return the name of the customer's class.
+
+=cut
+
+sub CustomerClass { undef }
+
+=item CustomerTags
+
+Return the list of tags attached to the customer.  Each tag is returned
+as a hashref with keys "name", "desc", and "color".
+
+=cut
+
+sub CustomerTags { ( ) }
+
 =back
 
 =cut
diff --git a/rt/lib/RT/URI/freeside/Internal.pm b/rt/lib/RT/URI/freeside/Internal.pm
index b5af134ac..6d3adc2ef 100644
--- a/rt/lib/RT/URI/freeside/Internal.pm
+++ b/rt/lib/RT/URI/freeside/Internal.pm
@@ -142,4 +142,29 @@ sub _FreesideURILabelLong {
 
 }
 
+sub AgentName {
+  my $self = shift;
+  my $rec = $self->_FreesideGetRecord() or return;
+  my $agent = $rec->{'_object'}->agent or return;
+  return $agent->agentnum . ': ' . $agent->agent;
+}
+
+sub CustomerClass {
+  my $self = shift;
+  my $rec = $self->_FreesideGetRecord() or return;
+  my $cust_class = $rec->{'_object'}->cust_class or return;
+  return $cust_class->classname;
+}
+  
+sub CustomerTags {
+  my $self = shift;
+  my $rec = $self->_FreesideGetRecord() or return;
+  my @part_tag = $rec->{'_object'}->part_tag;
+  return map { 
+    { 'name'  => $_->tagname,
+      'desc'  => $_->tagdesc,
+      'color' => $_->tagcolor }
+  } @part_tag;
+}
+
 1;