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-# BEGIN BPS TAGGED BLOCK {{{
-#
-# COPYRIGHT:
-#
-# This software is Copyright (c) 1996-2007 Best Practical Solutions, LLC
-# <jesse@bestpractical.com>
-#
-# (Except where explicitly superseded by other copyright notices)
-#
-#
-# LICENSE:
-#
-# This work is made available to you under the terms of Version 2 of
-# the GNU General Public License. A copy of that license should have
-# been provided with this software, but in any event can be snarfed
-# from www.gnu.org.
-#
-# This work is distributed in the hope that it will be useful, but
-# WITHOUT ANY WARRANTY; without even the implied warranty of
-# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
-# General Public License for more details.
-#
-# You should have received a copy of the GNU General Public License
-# along with this program; if not, write to the Free Software
-# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
-# 02110-1301 or visit their web page on the internet at
-# http://www.gnu.org/copyleft/gpl.html.
-#
-#
-# CONTRIBUTION SUBMISSION POLICY:
-#
-# (The following paragraph is not intended to limit the rights granted
-# to you to modify and distribute this software under the terms of
-# the GNU General Public License and is only of importance to you if
-# you choose to contribute your changes and enhancements to the
-# community by submitting them to Best Practical Solutions, LLC.)
-#
-# By intentionally submitting any modifications, corrections or
-# derivatives to this work, or any other work intended for use with
-# Request Tracker, to Best Practical Solutions, LLC, you confirm that
-# you are the copyright holder for those contributions and you grant
-# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
-# royalty-free, perpetual, license to use, copy, create derivative
-# works based on those contributions, and sublicense and distribute
-# those contributions and any derivatives thereof.
-#
-# END BPS TAGGED BLOCK }}}
-=head1 NAME
-
- RT::Transaction - RT\'s transaction object
-
-=head1 SYNOPSIS
-
- use RT::Transaction;
-
-
-=head1 DESCRIPTION
-
-
-Each RT::Transaction describes an atomic change to a ticket object
-or an update to an RT::Ticket object.
-It can have arbitrary MIME attachments.
-
-
-=head1 METHODS
-
-=begin testing
-
-ok(require RT::Transaction);
-
-=end testing
-
-=cut
-
-
-package RT::Transaction;
-
-use strict;
-no warnings qw(redefine);
-
-use vars qw( %_BriefDescriptions $PreferredContentType );
-
-use RT::Attachments;
-use RT::Scrips;
-
-use HTML::FormatText;
-use HTML::TreeBuilder;
-
-
-# {{{ sub Create
-
-=head2 Create
-
-Create a new transaction.
-
-This routine should _never_ be called by anything other than RT::Ticket.
-It should not be called
-from client code. Ever. Not ever. If you do this, we will hunt you down and break your kneecaps.
-Then the unpleasant stuff will start.
-
-TODO: Document what gets passed to this
-
-=cut
-
-sub Create {
- my $self = shift;
- my %args = (
- id => undef,
- TimeTaken => 0,
- Type => 'undefined',
- Data => '',
- Field => undef,
- OldValue => undef,
- NewValue => undef,
- MIMEObj => undef,
- ActivateScrips => 1,
- CommitScrips => 1,
- ObjectType => 'RT::Ticket',
- ObjectId => 0,
- ReferenceType => undef,
- OldReference => undef,
- NewReference => undef,
- @_
- );
-
- $args{ObjectId} ||= $args{Ticket};
-
- #if we didn't specify a ticket, we need to bail
- unless ( $args{'ObjectId'} && $args{'ObjectType'}) {
- return ( 0, $self->loc( "Transaction->Create couldn't, as you didn't specify an object type and id"));
- }
-
-
-
- #lets create our transaction
- my %params = (
- Type => $args{'Type'},
- Data => $args{'Data'},
- Field => $args{'Field'},
- OldValue => $args{'OldValue'},
- NewValue => $args{'NewValue'},
- Created => $args{'Created'},
- ObjectType => $args{'ObjectType'},
- ObjectId => $args{'ObjectId'},
- ReferenceType => $args{'ReferenceType'},
- OldReference => $args{'OldReference'},
- NewReference => $args{'NewReference'},
- );
-
- # Parameters passed in during an import that we probably don't want to touch, otherwise
- foreach my $attr qw(id Creator Created LastUpdated TimeTaken LastUpdatedBy) {
- $params{$attr} = $args{$attr} if ($args{$attr});
- }
-
- my $id = $self->SUPER::Create(%params);
- $self->Load($id);
- if ( defined $args{'MIMEObj'} ) {
- my ($id, $msg) = $self->_Attach( $args{'MIMEObj'} );
- unless ( $id ) {
- $RT::Logger->error("Couldn't add attachment: $msg");
- return ( 0, $self->loc("Couldn't add attachment") );
- }
- }
-
-
- #Provide a way to turn off scrips if we need to
- $RT::Logger->debug('About to think about scrips for transaction #' .$self->Id);
- if ( $args{'ActivateScrips'} and $args{'ObjectType'} eq 'RT::Ticket' ) {
- $self->{'scrips'} = RT::Scrips->new($RT::SystemUser);
-
- $RT::Logger->debug('About to prepare scrips for transaction #' .$self->Id);
-
- $self->{'scrips'}->Prepare(
- Stage => 'TransactionCreate',
- Type => $args{'Type'},
- Ticket => $args{'ObjectId'},
- Transaction => $self->id,
- );
- if ($args{'CommitScrips'} ) {
- $RT::Logger->debug('About to commit scrips for transaction #' .$self->Id);
- $self->{'scrips'}->Commit();
- }
- }
-
- return ( $id, $self->loc("Transaction Created") );
-}
-
-# }}}
-
-=head2 Scrips
-
-Returns the Scrips object for this transaction.
-This routine is only useful on a freshly created transaction object.
-Scrips do not get persisted to the database with transactions.
-
-
-=cut
-
-
-sub Scrips {
- my $self = shift;
- return($self->{'scrips'});
-}
-
-
-# {{{ sub Delete
-
-=head2 Delete
-
-Delete this transaction. Currently DOES NOT CHECK ACLS
-
-=cut
-
-sub Delete {
- my $self = shift;
-
-
- $RT::Handle->BeginTransaction();
-
- my $attachments = $self->Attachments;
-
- while (my $attachment = $attachments->Next) {
- my ($id, $msg) = $attachment->Delete();
- unless ($id) {
- $RT::Handle->Rollback();
- return($id, $self->loc("System Error: [_1]", $msg));
- }
- }
- my ($id,$msg) = $self->SUPER::Delete();
- unless ($id) {
- $RT::Handle->Rollback();
- return($id, $self->loc("System Error: [_1]", $msg));
- }
- $RT::Handle->Commit();
- return ($id,$msg);
-}
-
-# }}}
-
-# {{{ Routines dealing with Attachments
-
-# {{{ sub Message
-
-=head2 Message
-
- Returns the RT::Attachments Object which contains the "top-level"object
- attachment for this transaction
-
-=cut
-
-sub Message {
-
- my $self = shift;
-
- if ( !defined( $self->{'message'} ) ) {
-
- $self->{'message'} = new RT::Attachments( $self->CurrentUser );
- $self->{'message'}->Limit(
- FIELD => 'TransactionId',
- VALUE => $self->Id
- );
-
- $self->{'message'}->ChildrenOf(0);
- }
- return ( $self->{'message'} );
-}
-
-# }}}
-
-# {{{ sub Content
-
-=head2 Content PARAMHASH
-
-If this transaction has attached mime objects, returns the body of the first
-textual part (as defined in RT::I18N::IsTextualContentType). Otherwise,
-returns undef.
-
-Takes a paramhash. If the $args{'Quote'} parameter is set, wraps this message
-at $args{'Wrap'}. $args{'Wrap'} defaults to 70.
-
-If $args{'Type'} is set to C<text/html>, plain texts are upgraded to HTML.
-Otherwise, HTML texts are downgraded to plain text. If $args{'Type'} is
-missing, it defaults to the value of C<$RT::Transaction::PreferredContentType>.
-
-=cut
-
-sub Content {
- my $self = shift;
- my %args = (
- Type => $PreferredContentType,
- Quote => 0,
- Wrap => 70,
- @_
- );
-
- my $content;
- if (my $content_obj = $self->ContentObj) {
- $content = $content_obj->Content;
-
- if ($content_obj->ContentType =~ m{^text/html$}i) {
- $content =~ s/<p>--\s+<br \/>.*?$//s if $args{'Quote'};
-
- if ($args{Type} ne 'text/html') {
- $content = HTML::FormatText->new(
- leftmargin => 0,
- rightmargin => 78,
- )->format(
- HTML::TreeBuilder->new_from_content( $content )
- );
- }
- }
- else {
- $content =~ s/\n-- \n.*?$//s if $args{'Quote'};
-
- if ($args{Type} eq 'text/html') {
- # Extremely simple text->html converter
- $content =~ s/&/&#38;/g;
- $content =~ s/</&lt;/g;
- $content =~ s/>/&gt;/g;
- $content = "<pre>$content</pre>";
- }
- }
- }
-
- # If all else fails, return a message that we couldn't find any content
- else {
- $content = $self->loc('This transaction appears to have no content');
- }
-
- if ( $args{'Quote'} ) {
-
- # What's the longest line like?
- my $max = 0;
- foreach ( split ( /\n/, $content ) ) {
- $max = length if ( length > $max );
- }
-
- if ( $max > 76 ) {
- require Text::Wrapper;
- my $wrapper = new Text::Wrapper(
- columns => $args{'Wrap'},
- body_start => ( $max > 70 * 3 ? ' ' : '' ),
- par_start => ''
- );
- $content = $wrapper->wrap($content);
- }
-
- $content =~ s/^/> /gm;
- $content = $self->loc("On [_1], [_2] wrote:", $self->CreatedAsString(), $self->CreatorObj->Name())
- . "\n$content\n\n";
- }
-
- return ($content);
-}
-
-# }}}
-
-# {{{ ContentObj
-
-=head2 ContentObj
-
-Returns the RT::Attachment object which contains the content for this Transaction
-
-=cut
-
-
-sub ContentObj {
-
- my $self = shift;
-
- # If we don\'t have any content, return undef now.
- unless ( $self->Attachments->First ) {
- return (undef);
- }
-
- # Get the set of toplevel attachments to this transaction.
- my $Attachment = $self->Attachments->First();
-
- # If it's a textual part, just return the body.
- if ( RT::I18N::IsTextualContentType($Attachment->ContentType) ) {
- return ($Attachment);
- }
-
- # If it's a multipart object, first try returning the first part with preferred
- # MIME type ('text/plain' by default).
-
- elsif ( $Attachment->ContentType() =~ '^multipart/' ) {
- my $plain_parts = $Attachment->Children();
- $plain_parts->ContentType( VALUE => ($PreferredContentType || 'text/plain') );
-
- # If we actully found a part, return its content
- if ( $plain_parts->First && $plain_parts->First->Content ne '' ) {
- return ( $plain_parts->First );
- }
-
-
- # If that fails, return the first textual part which has some content.
-
- else {
- my $all_parts = $self->Attachments();
- while ( my $part = $all_parts->Next ) {
- if ( ( RT::I18N::IsTextualContentType($part->ContentType) ) and ( $part->Content() ne '' ) ) {
- return ($part);
- }
- }
- }
-
- }
-
- # We found no content. suck
- return (undef);
-}
-
-# }}}
-
-# {{{ sub Subject
-
-=head2 Subject
-
-If this transaction has attached mime objects, returns the first one's subject
-Otherwise, returns null
-
-=cut
-
-sub Subject {
- my $self = shift;
- if ( $self->Attachments->First ) {
- return ( $self->Attachments->First->Subject );
- }
- else {
- return (undef);
- }
-}
-
-# }}}
-
-# {{{ sub Attachments
-
-=head2 Attachments
-
- Returns all the RT::Attachment objects which are attached
-to this transaction. Takes an optional parameter, which is
-a ContentType that Attachments should be restricted to.
-
-=cut
-
-sub Attachments {
- my $self = shift;
-
- unless ( $self->{'attachments'} ) {
- $self->{'attachments'} = RT::Attachments->new( $self->CurrentUser );
-
- #If it's a comment, return an empty object if they don't have the right to see it
- if ( $self->Type eq 'Comment' ) {
- unless ( $self->CurrentUserHasRight('ShowTicketComments') ) {
- return ( $self->{'attachments'} );
- }
- }
-
- #if they ain't got rights to see, return an empty object
- elsif ($self->__Value('ObjectType') eq "RT::Ticket") {
- unless ( $self->CurrentUserHasRight('ShowTicket') ) {
- return ( $self->{'attachments'} );
- }
- }
-
- $self->{'attachments'}->Limit( FIELD => 'TransactionId',
- VALUE => $self->Id );
-
- # Get the self->{'attachments'} in the order they're put into
- # the database. Arguably, we should be returning a tree
- # of self->{'attachments'}, not a set...but no current app seems to need
- # it.
-
- $self->{'attachments'}->OrderBy( ALIAS => 'main',
- FIELD => 'id',
- ORDER => 'asc' );
-
- }
- return ( $self->{'attachments'} );
-
-}
-
-# }}}
-
-# {{{ sub _Attach
-
-=head2 _Attach
-
-A private method used to attach a mime object to this transaction.
-
-=cut
-
-sub _Attach {
- my $self = shift;
- my $MIMEObject = shift;
-
- if ( !defined($MIMEObject) ) {
- $RT::Logger->error(
-"$self _Attach: We can't attach a mime object if you don't give us one.\n"
- );
- return ( 0, $self->loc("[_1]: no attachment specified", $self) );
- }
-
- my $Attachment = new RT::Attachment( $self->CurrentUser );
- my ($id, $msg) = $Attachment->Create(
- TransactionId => $self->Id,
- Attachment => $MIMEObject
- );
- return ( $Attachment, $msg || $self->loc("Attachment created") );
-
-}
-
-# }}}
-
-# }}}
-
-# {{{ Routines dealing with Transaction Attributes
-
-# {{{ sub Description
-
-=head2 Description
-
-Returns a text string which describes this transaction
-
-=cut
-
-sub Description {
- my $self = shift;
-
- #Check those ACLs
- #If it's a comment or a comment email record,
- # we need to be extra special careful
-
- if ( $self->__Value('Type') =~ /^Comment/ ) {
- unless ( $self->CurrentUserHasRight('ShowTicketComments') ) {
- return ( $self->loc("Permission Denied") );
- }
- }
-
- #if they ain't got rights to see, don't let em
- elsif ($self->__Value('ObjectType') eq "RT::Ticket") {
- unless ( $self->CurrentUserHasRight('ShowTicket') ) {
- return ($self->loc("Permission Denied") );
- }
- }
-
- if ( !defined( $self->Type ) ) {
- return ( $self->loc("No transaction type specified"));
- }
-
- return ( $self->loc("[_1] by [_2]",$self->BriefDescription , $self->CreatorObj->Name ));
-}
-
-# }}}
-
-# {{{ sub BriefDescription
-
-=head2 BriefDescription
-
-Returns a text string which briefly describes this transaction
-
-=cut
-
-sub BriefDescription {
- my $self = shift;
-
- #If it's a comment or a comment email record,
- # we need to be extra special careful
- if ( $self->__Value('Type') =~ /^Comment/ ) {
- unless ( $self->CurrentUserHasRight('ShowTicketComments') ) {
- return ( $self->loc("Permission Denied") );
- }
- }
-
- #if they ain't got rights to see, don't let em
- elsif ( $self->__Value('ObjectType') eq "RT::Ticket" ) {
- unless ( $self->CurrentUserHasRight('ShowTicket') ) {
- return ( $self->loc("Permission Denied") );
- }
- }
-
- my $type = $self->Type; #cache this, rather than calling it 30 times
-
- if ( !defined($type) ) {
- return $self->loc("No transaction type specified");
- }
-
- my $obj_type = $self->FriendlyObjectType;
-
- if ( $type eq 'Create' ) {
- return ( $self->loc( "[_1] created", $obj_type ) );
- }
- elsif ( $type =~ /Status/ ) {
- if ( $self->Field eq 'Status' ) {
- if ( $self->NewValue eq 'deleted' ) {
- return ( $self->loc( "[_1] deleted", $obj_type ) );
- }
- else {
- return (
- $self->loc(
- "Status changed from [_1] to [_2]",
- "'" . $self->loc( $self->OldValue ) . "'",
- "'" . $self->loc( $self->NewValue ) . "'"
- )
- );
-
- }
- }
-
- # Generic:
- my $no_value = $self->loc("(no value)");
- return (
- $self->loc(
- "[_1] changed from [_2] to [_3]",
- $self->Field,
- ( $self->OldValue ? "'" . $self->OldValue . "'" : $no_value ),
- "'" . $self->NewValue . "'"
- )
- );
- }
-
- if ( my $code = $_BriefDescriptions{$type} ) {
- return $code->($self);
- }
-
- return $self->loc(
- "Default: [_1]/[_2] changed from [_3] to [_4]",
- $type,
- $self->Field,
- (
- $self->OldValue
- ? "'" . $self->OldValue . "'"
- : $self->loc("(no value)")
- ),
- "'" . $self->NewValue . "'"
- );
-}
-
-%_BriefDescriptions = (
- CommentEmailRecord => sub {
- my $self = shift;
- return $self->loc("Outgoing email about a comment recorded");
- },
- EmailRecord => sub {
- my $self = shift;
- return $self->loc("Outgoing email recorded");
- },
- Correspond => sub {
- my $self = shift;
- return $self->loc("Correspondence added");
- },
- Comment => sub {
- my $self = shift;
- return $self->loc("Comments added");
- },
- CustomField => sub {
- my $self = shift;
- my $field = $self->loc('CustomField');
-
- if ( $self->Field ) {
- my $cf = RT::CustomField->new( $self->CurrentUser );
- $cf->Load( $self->Field );
- $field = $cf->Name();
- }
-
- if ( $self->OldValue eq '' ) {
- return ( $self->loc("[_1] [_2] added", $field, $self->NewValue) );
- }
- elsif ( $self->NewValue eq '' ) {
- return ( $self->loc("[_1] [_2] deleted", $field, $self->OldValue) );
-
- }
- else {
- return $self->loc("[_1] [_2] changed to [_3]", $field, $self->OldValue, $self->NewValue );
- }
- },
- Untake => sub {
- my $self = shift;
- return $self->loc("Untaken");
- },
- Take => sub {
- my $self = shift;
- return $self->loc("Taken");
- },
- Force => sub {
- my $self = shift;
- my $Old = RT::User->new( $self->CurrentUser );
- $Old->Load( $self->OldValue );
- my $New = RT::User->new( $self->CurrentUser );
- $New->Load( $self->NewValue );
-
- return $self->loc("Owner forcibly changed from [_1] to [_2]" , $Old->Name , $New->Name);
- },
- Steal => sub {
- my $self = shift;
- my $Old = RT::User->new( $self->CurrentUser );
- $Old->Load( $self->OldValue );
- return $self->loc("Stolen from [_1]", $Old->Name);
- },
- Give => sub {
- my $self = shift;
- my $New = RT::User->new( $self->CurrentUser );
- $New->Load( $self->NewValue );
- return $self->loc( "Given to [_1]", $New->Name );
- },
- AddWatcher => sub {
- my $self = shift;
- my $principal = RT::Principal->new($self->CurrentUser);
- $principal->Load($self->NewValue);
- return $self->loc( "[_1] [_2] added", $self->Field, $principal->Object->Name);
- },
- DelWatcher => sub {
- my $self = shift;
- my $principal = RT::Principal->new($self->CurrentUser);
- $principal->Load($self->OldValue);
- return $self->loc( "[_1] [_2] deleted", $self->Field, $principal->Object->Name);
- },
- Subject => sub {
- my $self = shift;
- return $self->loc( "Subject changed to [_1]", $self->Data );
- },
- AddLink => sub {
- my $self = shift;
- my $value;
- if ( $self->NewValue ) {
- my $URI = RT::URI->new( $self->CurrentUser );
- $URI->FromURI( $self->NewValue );
- if ( $URI->Resolver ) {
- $value = $URI->Resolver->AsString;
- }
- else {
- $value = $self->NewValue;
- }
- if ( $self->Field eq 'DependsOn' ) {
- return $self->loc( "Dependency on [_1] added", $value );
- }
- elsif ( $self->Field eq 'DependedOnBy' ) {
- return $self->loc( "Dependency by [_1] added", $value );
-
- }
- elsif ( $self->Field eq 'RefersTo' ) {
- return $self->loc( "Reference to [_1] added", $value );
- }
- elsif ( $self->Field eq 'ReferredToBy' ) {
- return $self->loc( "Reference by [_1] added", $value );
- }
- elsif ( $self->Field eq 'MemberOf' ) {
- return $self->loc( "Membership in [_1] added", $value );
- }
- elsif ( $self->Field eq 'HasMember' ) {
- return $self->loc( "Member [_1] added", $value );
- }
- elsif ( $self->Field eq 'MergedInto' ) {
- return $self->loc( "Merged into [_1]", $value );
- }
- }
- else {
- return ( $self->Data );
- }
- },
- DeleteLink => sub {
- my $self = shift;
- my $value;
- if ( $self->OldValue ) {
- my $URI = RT::URI->new( $self->CurrentUser );
- $URI->FromURI( $self->OldValue );
- if ( $URI->Resolver ) {
- $value = $URI->Resolver->AsString;
- }
- else {
- $value = $self->OldValue;
- }
-
- if ( $self->Field eq 'DependsOn' ) {
- return $self->loc( "Dependency on [_1] deleted", $value );
- }
- elsif ( $self->Field eq 'DependedOnBy' ) {
- return $self->loc( "Dependency by [_1] deleted", $value );
-
- }
- elsif ( $self->Field eq 'RefersTo' ) {
- return $self->loc( "Reference to [_1] deleted", $value );
- }
- elsif ( $self->Field eq 'ReferredToBy' ) {
- return $self->loc( "Reference by [_1] deleted", $value );
- }
- elsif ( $self->Field eq 'MemberOf' ) {
- return $self->loc( "Membership in [_1] deleted", $value );
- }
- elsif ( $self->Field eq 'HasMember' ) {
- return $self->loc( "Member [_1] deleted", $value );
- }
- }
- else {
- return ( $self->Data );
- }
- },
- Set => sub {
- my $self = shift;
- if ( $self->Field eq 'Password' ) {
- return $self->loc('Password changed');
- }
- elsif ( $self->Field eq 'Queue' ) {
- my $q1 = new RT::Queue( $self->CurrentUser );
- $q1->Load( $self->OldValue );
- my $q2 = new RT::Queue( $self->CurrentUser );
- $q2->Load( $self->NewValue );
- return $self->loc("[_1] changed from [_2] to [_3]", $self->Field , $q1->Name , $q2->Name);
- }
-
- # Write the date/time change at local time:
- elsif ($self->Field =~ /Due|Starts|Started|Told/) {
- my $t1 = new RT::Date($self->CurrentUser);
- $t1->Set(Format => 'ISO', Value => $self->NewValue);
- my $t2 = new RT::Date($self->CurrentUser);
- $t2->Set(Format => 'ISO', Value => $self->OldValue);
- return $self->loc( "[_1] changed from [_2] to [_3]", $self->Field, $t2->AsString, $t1->AsString );
- }
- else {
- return $self->loc( "[_1] changed from [_2] to [_3]", $self->Field, ($self->OldValue? "'".$self->OldValue ."'" : $self->loc("(no value)")) , "'". $self->NewValue."'" );
- }
- },
- PurgeTransaction => sub {
- my $self = shift;
- return $self->loc("Transaction [_1] purged", $self->Data);
- },
- AddReminder => sub {
- my $self = shift;
- my $ticket = RT::Ticket->new($self->CurrentUser);
- $ticket->Load($self->NewValue);
- return $self->loc("Reminder '[_1]' added", $ticket->Subject);
- },
- OpenReminder => sub {
- my $self = shift;
- my $ticket = RT::Ticket->new($self->CurrentUser);
- $ticket->Load($self->NewValue);
- return $self->loc("Reminder '[_1]' reopened", $ticket->Subject);
-
- },
- ResolveReminder => sub {
- my $self = shift;
- my $ticket = RT::Ticket->new($self->CurrentUser);
- $ticket->Load($self->NewValue);
- return $self->loc("Reminder '[_1]' completed", $ticket->Subject);
-
-
- }
-);
-
-# }}}
-
-# {{{ Utility methods
-
-# {{{ sub IsInbound
-
-=head2 IsInbound
-
-Returns true if the creator of the transaction is a requestor of the ticket.
-Returns false otherwise
-
-=cut
-
-sub IsInbound {
- my $self = shift;
- $self->ObjectType eq 'RT::Ticket' or return undef;
- return ( $self->TicketObj->IsRequestor( $self->CreatorObj->PrincipalId ) );
-}
-
-# }}}
-
-# }}}
-
-sub _OverlayAccessible {
- {
-
- ObjectType => { public => 1},
- ObjectId => { public => 1},
-
- }
-};
-
-# }}}
-
-# }}}
-
-# {{{ sub _Set
-
-sub _Set {
- my $self = shift;
- return ( 0, $self->loc('Transactions are immutable') );
-}
-
-# }}}
-
-# {{{ sub _Value
-
-=head2 _Value
-
-Takes the name of a table column.
-Returns its value as a string, if the user passes an ACL check
-
-=cut
-
-sub _Value {
-
- my $self = shift;
- my $field = shift;
-
- #if the field is public, return it.
- if ( $self->_Accessible( $field, 'public' ) ) {
- return ( $self->__Value($field) );
-
- }
-
- #If it's a comment, we need to be extra special careful
- if ( $self->__Value('Type') eq 'Comment' ) {
- unless ( $self->CurrentUserHasRight('ShowTicketComments') ) {
- return (undef);
- }
- }
- elsif ( $self->__Value('Type') eq 'CommentEmailRecord' ) {
- unless ( $self->CurrentUserHasRight('ShowTicketComments')
- && $self->CurrentUserHasRight('ShowOutgoingEmail') ) {
- return (undef);
- }
-
- }
- elsif ( $self->__Value('Type') eq 'EmailRecord' ) {
- unless ( $self->CurrentUserHasRight('ShowOutgoingEmail')) {
- return (undef);
- }
-
- }
- # Make sure the user can see the custom field before showing that it changed
- elsif ( ( $self->__Value('Type') eq 'CustomField' ) && $self->__Value('Field') ) {
- my $cf = RT::CustomField->new( $self->CurrentUser );
- $cf->Load( $self->__Value('Field') );
- return (undef) unless ( $cf->CurrentUserHasRight('SeeCustomField') );
- }
-
-
- #if they ain't got rights to see, don't let em
- elsif ($self->__Value('ObjectType') eq "RT::Ticket") {
- unless ( $self->CurrentUserHasRight('ShowTicket') ) {
- return (undef);
- }
- }
-
- return ( $self->__Value($field) );
-
-}
-
-# }}}
-
-# {{{ sub CurrentUserHasRight
-
-=head2 CurrentUserHasRight RIGHT
-
-Calls $self->CurrentUser->HasQueueRight for the right passed in here.
-passed in here.
-
-=cut
-
-sub CurrentUserHasRight {
- my $self = shift;
- my $right = shift;
- return (
- $self->CurrentUser->HasRight(
- Right => "$right",
- Object => $self->TicketObj
- )
- );
-}
-
-# }}}
-
-sub Ticket {
- my $self = shift;
- return $self->ObjectId;
-}
-
-sub TicketObj {
- my $self = shift;
- return $self->Object;
-}
-
-sub OldValue {
- my $self = shift;
- if ( my $type = $self->__Value('ReferenceType')
- and my $id = $self->__Value('OldReference') )
- {
- my $Object = $type->new($self->CurrentUser);
- $Object->Load( $id );
- return $Object->Content;
- }
- else {
- return $self->__Value('OldValue');
- }
-}
-
-sub NewValue {
- my $self = shift;
- if ( my $type = $self->__Value('ReferenceType')
- and my $id = $self->__Value('NewReference') )
- {
- my $Object = $type->new($self->CurrentUser);
- $Object->Load( $id );
- return $Object->Content;
- }
- else {
- return $self->__Value('NewValue');
- }
-}
-
-sub Object {
- my $self = shift;
- my $Object = $self->__Value('ObjectType')->new($self->CurrentUser);
- $Object->Load($self->__Value('ObjectId'));
- return($Object);
-}
-
-sub FriendlyObjectType {
- my $self = shift;
- my $type = $self->ObjectType or return undef;
- $type =~ s/^RT:://;
- return $self->loc($type);
-}
-
-=head2 UpdateCustomFields
-
- Takes a hash of
-
- CustomField-<<Id>> => Value
- or
-
- Object-RT::Transaction-CustomField-<<Id>> => Value parameters to update
- this transaction's custom fields
-
-=cut
-
-sub UpdateCustomFields {
- my $self = shift;
- my %args = (@_);
-
- # This method used to have an API that took a hash of a single
- # value "ARGSRef", which was a reference to a hash of arguments.
- # This was insane. The next few lines of code preserve that API
- # while giving us something saner.
-
-
- # TODO: 3.6: DEPRECATE OLD API
-
- my $args;
-
- if ($args{'ARGSRef'}) {
- $args = $args{ARGSRef};
- } else {
- $args = \%args;
- }
-
- foreach my $arg ( keys %$args ) {
- next
- unless ( $arg =~
- /^(?:Object-RT::Transaction--)?CustomField-(\d+)/ );
- next if $arg =~ /-Magic$/;
- my $cfid = $1;
- my $values = $args->{$arg};
- foreach
- my $value ( UNIVERSAL::isa( $values, 'ARRAY' ) ? @$values : $values )
- {
- next unless length($value);
- $self->_AddCustomFieldValue(
- Field => $cfid,
- Value => $value,
- RecordTransaction => 0,
- );
- }
- }
-}
-
-
-
-=head2 CustomFieldValues
-
- Do name => id mapping (if needed) before falling back to RT::Record's CustomFieldValues
-
- See L<RT::Record>
-
-=cut
-
-sub CustomFieldValues {
- my $self = shift;
- my $field = shift;
-
- if ( UNIVERSAL::can( $self->Object, 'QueueObj' ) ) {
-
- unless ( defined $field && $field =~ /^\d+$/o ) {
- my $CFs = RT::CustomFields->new( $self->CurrentUser );
- $CFs->Limit( FIELD => 'Name', VALUE => $field);
- $CFs->LimitToLookupType($self->CustomFieldLookupType);
- $CFs->LimitToGlobalOrObjectId($self->Object->QueueObj->id);
- $field = $CFs->First->id if $CFs->First;
- }
- }
- return $self->SUPER::CustomFieldValues($field);
-}
-
-# }}}
-
-# {{{ sub CustomFieldLookupType
-
-=head2 CustomFieldLookupType
-
-Returns the RT::Transaction lookup type, which can
-be passed to RT::CustomField->Create() via the 'LookupType' hash key.
-
-=cut
-
-# }}}
-
-sub CustomFieldLookupType {
- "RT::Queue-RT::Ticket-RT::Transaction";
-}
-
-# Transactions don't change. by adding this cache congif directiove, we don't lose pathalogically on long tickets.
-sub _CacheConfig {
- {
- 'cache_p' => 1,
- 'fast_update_p' => 1,
- 'cache_for_sec' => 6000,
- }
-}
-1;
generated by cgit v1.1 at 2024-06-23 05:34:28 +0000