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-rw-r--r--rt/lib/RT/Interface/CLI.pm40
-rwxr-xr-xrt/lib/RT/Interface/Email.pm565
-rw-r--r--rt/lib/RT/Interface/Web.pm821
-rw-r--r--rt/lib/RT/Interface/Web_Vendor.pm95
4 files changed, 587 insertions, 934 deletions
diff --git a/rt/lib/RT/Interface/CLI.pm b/rt/lib/RT/Interface/CLI.pm
index 8c9329508..ec0e877b4 100644
--- a/rt/lib/RT/Interface/CLI.pm
+++ b/rt/lib/RT/Interface/CLI.pm
@@ -1,14 +1,8 @@
-# BEGIN BPS TAGGED BLOCK {{{
+# BEGIN LICENSE BLOCK
#
-# COPYRIGHT:
-#
-# This software is Copyright (c) 1996-2005 Best Practical Solutions, LLC
-# <jesse@bestpractical.com>
+# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
#
-# (Except where explicitly superseded by other copyright notices)
-#
-#
-# LICENSE:
+# (Except where explictly superceded by other copyright notices)
#
# This work is made available to you under the terms of Version 2 of
# the GNU General Public License. A copy of that license should have
@@ -20,29 +14,13 @@
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
# General Public License for more details.
#
-# You should have received a copy of the GNU General Public License
-# along with this program; if not, write to the Free Software
-# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
-#
-#
-# CONTRIBUTION SUBMISSION POLICY:
-#
-# (The following paragraph is not intended to limit the rights granted
-# to you to modify and distribute this software under the terms of
-# the GNU General Public License and is only of importance to you if
-# you choose to contribute your changes and enhancements to the
-# community by submitting them to Best Practical Solutions, LLC.)
+# Unless otherwise specified, all modifications, corrections or
+# extensions to this work which alter its source code become the
+# property of Best Practical Solutions, LLC when submitted for
+# inclusion in the work.
#
-# By intentionally submitting any modifications, corrections or
-# derivatives to this work, or any other work intended for use with
-# Request Tracker, to Best Practical Solutions, LLC, you confirm that
-# you are the copyright holder for those contributions and you grant
-# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
-# royalty-free, perpetual, license to use, copy, create derivative
-# works based on those contributions, and sublicense and distribute
-# those contributions and any derivatives thereof.
#
-# END BPS TAGGED BLOCK }}}
+# END LICENSE BLOCK
use strict;
use RT;
@@ -55,7 +33,7 @@ BEGIN {
use vars qw ($VERSION @ISA @EXPORT @EXPORT_OK %EXPORT_TAGS);
# set the version for version checking
- $VERSION = do { my @r = (q$Revision: 1.1.1.3 $ =~ /\d+/g); sprintf "%d."."%02d" x $#r, @r }; # must be all one line, for MakeMaker
+ $VERSION = do { my @r = (q$Revision: 1.2 $ =~ /\d+/g); sprintf "%d."."%02d" x $#r, @r }; # must be all one line, for MakeMaker
@ISA = qw(Exporter);
diff --git a/rt/lib/RT/Interface/Email.pm b/rt/lib/RT/Interface/Email.pm
index efc4c268e..7eec0502f 100755
--- a/rt/lib/RT/Interface/Email.pm
+++ b/rt/lib/RT/Interface/Email.pm
@@ -1,14 +1,8 @@
-# BEGIN BPS TAGGED BLOCK {{{
+# BEGIN LICENSE BLOCK
#
-# COPYRIGHT:
-#
-# This software is Copyright (c) 1996-2005 Best Practical Solutions, LLC
-# <jesse@bestpractical.com>
+# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
#
-# (Except where explicitly superseded by other copyright notices)
-#
-#
-# LICENSE:
+# (Except where explictly superceded by other copyright notices)
#
# This work is made available to you under the terms of Version 2 of
# the GNU General Public License. A copy of that license should have
@@ -20,43 +14,27 @@
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
# General Public License for more details.
#
-# You should have received a copy of the GNU General Public License
-# along with this program; if not, write to the Free Software
-# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
-#
-#
-# CONTRIBUTION SUBMISSION POLICY:
+# Unless otherwise specified, all modifications, corrections or
+# extensions to this work which alter its source code become the
+# property of Best Practical Solutions, LLC when submitted for
+# inclusion in the work.
#
-# (The following paragraph is not intended to limit the rights granted
-# to you to modify and distribute this software under the terms of
-# the GNU General Public License and is only of importance to you if
-# you choose to contribute your changes and enhancements to the
-# community by submitting them to Best Practical Solutions, LLC.)
#
-# By intentionally submitting any modifications, corrections or
-# derivatives to this work, or any other work intended for use with
-# Request Tracker, to Best Practical Solutions, LLC, you confirm that
-# you are the copyright holder for those contributions and you grant
-# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
-# royalty-free, perpetual, license to use, copy, create derivative
-# works based on those contributions, and sublicense and distribute
-# those contributions and any derivatives thereof.
-#
-# END BPS TAGGED BLOCK }}}
+# END LICENSE BLOCK
package RT::Interface::Email;
use strict;
use Mail::Address;
use MIME::Entity;
use RT::EmailParser;
-use File::Temp;
+
BEGIN {
use Exporter ();
use vars qw ($VERSION @ISA @EXPORT @EXPORT_OK %EXPORT_TAGS);
# set the version for version checking
- $VERSION = do { my @r = (q$Revision: 1.1.1.6 $ =~ /\d+/g); sprintf "%d."."%02d" x $#r, @r }; # must be all one line, for MakeMaker
+ $VERSION = do { my @r = (q$Revision: 1.2 $ =~ /\d+/g); sprintf "%d."."%02d" x $#r, @r }; # must be all one line, for MakeMaker
@ISA = qw(Exporter);
@@ -64,23 +42,22 @@ BEGIN {
# as well as any optionally exported functions
@EXPORT_OK = qw(
&CreateUser
- &GetMessageContent
- &CheckForLoops
- &CheckForSuspiciousSender
- &CheckForAutoGenerated
- &CheckForBounce
- &MailError
- &ParseCcAddressesFromHead
- &ParseSenderAddressFromHead
- &ParseErrorsToAddressFromHead
- &ParseAddressFromHeader
+ &GetMessageContent
+ &CheckForLoops
+ &CheckForSuspiciousSender
+ &CheckForAutoGenerated
+ &MailError
+ &ParseCcAddressesFromHead
+ &ParseSenderAddressFromHead
+ &ParseErrorsToAddressFromHead
+ &ParseAddressFromHeader
&Gateway);
}
=head1 NAME
- RT::Interface::Email - helper functions for parsing email sent to RT
+ RT::Interface::CLI - helper functions for creating a commandline RT interface
=head1 SYNOPSIS
@@ -140,8 +117,8 @@ sub CheckForSuspiciousSender {
my ($From, $junk) = ParseSenderAddressFromHead($head);
- if (($From =~ /^mailer-daemon\@/i) or
- ($From =~ /^postmaster\@/i)){
+ if (($From =~ /^mailer-daemon/i) or
+ ($From =~ /^postmaster/i)){
return (1);
}
@@ -160,67 +137,13 @@ sub CheckForAutoGenerated {
if ($Precedence =~ /^(bulk|junk)/i) {
return (1);
}
-
- # First Class mailer uses this as a clue.
- my $FCJunk = $head->get("X-FC-Machinegenerated") || "";
- if ($FCJunk =~ /^true/i) {
- return (1);
- }
-
- return (0);
-}
-
-# }}}
-
-# {{{ sub CheckForBounce
-sub CheckForBounce {
- my $head = shift;
-
- my $ReturnPath = $head->get("Return-path") || "" ;
- return ($ReturnPath =~ /<>/);
-}
-
-# }}}
-
-# {{{ IsRTAddress
-
-=head2 IsRTAddress ADDRESS
-
-Takes a single parameter, an email address.
-Returns true if that address matches the $RTAddressRegexp.
-Returns false, otherwise.
-
-=cut
-
-sub IsRTAddress {
- my $address = shift || '';
-
- # Example: the following rule would tell RT not to Cc
- # "tickets@noc.example.com"
- if ( defined($RT::RTAddressRegexp) &&
- $address =~ /$RT::RTAddressRegexp/i ) {
- return(1);
- } else {
- return (undef);
+ else {
+ return (0);
}
}
# }}}
-# {{{ CullRTAddresses
-
-=head2 CullRTAddresses ARRAY
-
-Takes a single argument, an array of email addresses.
-Returns the same array with any IsRTAddress()es weeded out.
-
-=cut
-
-sub CullRTAddresses {
- return (grep { IsRTAddress($_) } @_);
-}
-
-# }}}
# {{{ sub MailError
sub MailError {
@@ -230,7 +153,6 @@ sub MailError {
Subject => 'There has been an error',
Explanation => 'Unexplained error',
MIMEObj => undef,
- Attach => undef,
LogLevel => 'crit',
@_);
@@ -243,7 +165,6 @@ sub MailError {
Bcc => $args{'Bcc'},
To => $args{'To'},
Subject => $args{'Subject'},
- Precedence => 'bulk',
'X-RT-Loop-Prevention' => $RT::rtname,
);
@@ -254,19 +175,14 @@ sub MailError {
$mimeobj->sync_headers();
$entity->add_part($mimeobj);
}
-
- if ($args{'Attach'}) {
- $entity->attach(Data => $args{'Attach'}, Type => 'message/rfc822');
-
- }
-
+
if ($RT::MailCommand eq 'sendmailpipe') {
- open (MAIL, "|$RT::SendmailPath $RT::SendmailBounceArguments $RT::SendmailArguments") || return(0);
+ open (MAIL, "|$RT::SendmailPath $RT::SendmailArguments") || return(0);
print MAIL $entity->as_string;
close(MAIL);
}
else {
- $entity->send($RT::MailCommand, $RT::MailParams);
+ $entity->send($RT::MailCommand, $RT::MailParams);
}
}
@@ -278,6 +194,12 @@ sub CreateUser {
my ($Username, $Address, $Name, $ErrorsTo, $entity) = @_;
my $NewUser = RT::User->new($RT::SystemUser);
+ # This data is tainted by some Very Broken mailers.
+ # (Sometimes they send raw ISO 8859-1 data here. fear that.
+ require Encode;
+ $Username = Encode::encode(utf8 => $Username, Encode::FB_PERLQQ()) if defined $Username;
+ $Name = Encode::encode(utf8 => $Name, Encode::FB_PERLQQ()) if defined $Name;
+
my ($Val, $Message) =
$NewUser->Create(Name => ($Username || $Address),
EmailAddress => $Address,
@@ -325,8 +247,7 @@ sub CreateUser {
return $CurrentUser;
}
-# }}}
-
+# }}}
# {{{ ParseCcAddressesFromHead
=head2 ParseCcAddressesFromHead HASHREF
@@ -352,10 +273,10 @@ sub ParseCcAddressesFromHead {
foreach my $AddrObj (@ToObjs, @CcObjs) {
my $Address = $AddrObj->address;
$Address = $args{'CurrentUser'}->UserObj->CanonicalizeEmailAddress($Address);
- next if ($args{'CurrentUser'}->EmailAddress =~ /^\Q$Address\E$/i);
- next if ($args{'QueueObj'}->CorrespondAddress =~ /^\Q$Address\E$/i);
- next if ($args{'QueueObj'}->CommentAddress =~ /^\Q$Address\E$/i);
- next if (RT::EmailParser->IsRTAddress($Address));
+ next if ($args{'CurrentUser'}->EmailAddress =~ /^$Address$/i);
+ next if ($args{'QueueObj'}->CorrespondAddress =~ /^$Address$/i);
+ next if ($args{'QueueObj'}->CommentAddress =~ /^$Address$/i);
+ next if (RT::EmailParser::IsRTAddress(undef, $Address));
push (@Addresses, $Address);
}
@@ -389,8 +310,7 @@ sub ParseSenderAddressFromHead {
=head2 ParseErrorsToAddressFromHead
Takes a MIME::Header object. Return a single value : user@host
-of the From (evaluated in order of Return-path:,Errors-To:,Reply-To:,
-From:, Sender)
+of the From (evaluated in order of Errors-To:,Reply-To:, From:, Sender)
=cut
@@ -398,7 +318,7 @@ sub ParseErrorsToAddressFromHead {
my $head = shift;
#Figure out who's sending this message.
- foreach my $header ('Return-path', 'Errors-To' , 'Reply-To', 'From', 'Sender' ) {
+ foreach my $header ('Errors-To' , 'Reply-To', 'From', 'Sender' ) {
# If there's a header of that name
my $headerobj = $head->get($header);
if ($headerobj) {
@@ -422,8 +342,6 @@ Takes an address from $head->get('Line') and returns a tuple: user@host, friendl
sub ParseAddressFromHeader{
my $Addr = shift;
- # Perl 5.8.0 breaks when doing regex matches on utf8
- Encode::_utf8_off($Addr) if $] == 5.008;
my @Addresses = Mail::Address->parse($Addr);
my $AddrObj = $Addresses[0];
@@ -441,234 +359,135 @@ sub ParseAddressFromHeader{
}
# }}}
-# {{{ sub ParseTicketId
-
-
-sub ParseTicketId {
- my $Subject = shift;
- my $id;
-
- my $test_name = $RT::EmailSubjectTagRegex || qr/\Q$RT::rtname\E/i;
-
- if ( $Subject =~ s/\[$test_name\s+\#(\d+)\s*\]//i ) {
- my $id = $1;
- $RT::Logger->debug("Found a ticket ID. It's $id");
- return ($id);
- }
- else {
- return (undef);
- }
-}
-
-# }}}
-
-
-=head2 Gateway ARGSREF
-
-Takes parameters:
-
- action
- queue
- message
+=head2 Gateway
This performs all the "guts" of the mail rt-mailgate program, and is
designed to be called from the web interface with a message, user
object, and so on.
-Can also take an optional 'ticket' parameter; this ticket id overrides
-any ticket id found in the subject.
-
-Returns:
-
- An array of:
-
- (status code, message, optional ticket object)
-
- status code is a numeric value.
-
- for temporary failures, the status code should be -75
-
- for permanent failures which are handled by RT, the status code
- should be 0
-
- for succces, the status code should be 1
-
-
-
=cut
sub Gateway {
- my $argsref = shift;
-
- my %args = %$argsref;
-
- # Set some reasonable defaults
- $args{'action'} ||= 'correspond';
- $args{'queue'} ||= '1';
+ my %args = ( message => undef,
+ queue => 1,
+ action => 'correspond',
+ ticket => undef,
+ @_ );
# Validate the action
- my ($status, @actions) = IsCorrectAction( $args{'action'} );
- unless ( $status ) {
+ unless ( $args{'action'} =~ /^(comment|correspond|action)$/ ) {
# Can't safely loc this. What object do we loc around?
- $RT::Logger->crit("Mail gateway called with an invalid action paramenter '".$actions[0]."' for queue '".$args{'queue'}."'");
-
- return ( -75, "Invalid 'action' parameter", undef );
+ return ( 0, "Invalid 'action' parameter", undef );
}
my $parser = RT::EmailParser->new();
-
- $parser->SmartParseMIMEEntityFromScalar( Message => $args{'message'});
-
- if (!$parser->Entity()) {
- MailError(
- To => $RT::OwnerEmail,
- Subject => "RT Bounce: Unparseable message",
- Explanation => "RT couldn't process the message below",
- Attach => $args{'message'}
- );
-
- return(0,"Failed to parse this message. Something is likely badly wrong with the message");
- }
+ $parser->ParseMIMEEntityFromScalar( $args{'message'} );
my $Message = $parser->Entity();
- my $head = $Message->head;
+ my $head = $Message->head;
- my ( $CurrentUser, $AuthStat, $error );
-
- # Initalize AuthStat so comparisons work correctly
- $AuthStat = -9999999;
+ my ( $CurrentUser, $AuthStat, $status, $error );
my $ErrorsTo = ParseErrorsToAddressFromHead($head);
- my $MessageId = $head->get('Message-ID')
+ my $MessageId = $head->get('Message-Id')
|| "<no-message-id-" . time . rand(2000) . "\@.$RT::Organization>";
#Pull apart the subject line
my $Subject = $head->get('Subject') || '';
chomp $Subject;
- $args{'ticket'} ||= ParseTicketId($Subject);
+
+ $args{'ticket'} ||= $parser->ParseTicketId($Subject);
my $SystemTicket;
- my $Right = 'CreateTicket';
- if ( $args{'ticket'} ) {
+ if ($args{'ticket'} ) {
$SystemTicket = RT::Ticket->new($RT::SystemUser);
- $SystemTicket->Load( $args{'ticket'} );
- # if there's an existing ticket, this must be a reply
- $Right = 'ReplyToTicket';
+ $SystemTicket->Load($args{'ticket'});
}
#Set up a queue object
my $SystemQueueObj = RT::Queue->new($RT::SystemUser);
$SystemQueueObj->Load( $args{'queue'} );
+
# We can safely have no queue of we have a known-good ticket
unless ( $args{'ticket'} || $SystemQueueObj->id ) {
- return ( -75, "RT couldn't find the queue: " . $args{'queue'}, undef );
+ MailError(
+ To => $RT::OwnerEmail,
+ Subject => "RT Bounce: $Subject",
+ Explanation => "RT couldn't find the queue: " . $args{'queue'},
+ MIMEObj => $Message );
+ return ( 0, "RT couldn't find the queue: " . $args{'queue'}, undef );
}
# Authentication Level
- # -1 - Get out. this user has been explicitly declined
+ # -1 - Get out. this user has been explicitly declined
# 0 - User may not do anything (Not used at the moment)
# 1 - Normal user
# 2 - User is allowed to specify status updates etc. a la enhanced-mailgate
- push @RT::MailPlugins, "Auth::MailFrom" unless @RT::MailPlugins;
-
+ push @RT::MailPlugins, "Auth::MailFrom" unless @RT::MailPlugins;
# Since this needs loading, no matter what
- foreach (@RT::MailPlugins) {
+ for (@RT::MailPlugins) {
my $Code;
my $NewAuthStat;
if ( ref($_) eq "CODE" ) {
$Code = $_;
}
else {
- $_ = "RT::Interface::Email::".$_ unless $_ =~ /^RT::Interface::Email::/;
+ $_ = "RT::Interface::Email::$_" unless /^RT::Interface::Email::/;
eval "require $_;";
if ($@) {
- $RT::Logger->crit("Couldn't load module '$_': $@");
+ die ("Couldn't load module $_: $@");
next;
}
no strict 'refs';
if ( !defined( $Code = *{ $_ . "::GetCurrentUser" }{CODE} ) ) {
- $RT::Logger->crit("No GetCurrentUser code found in $_ module");
+ die ("No GetCurrentUser code found in $_ module");
next;
}
}
- foreach my $action ( @actions ) {
-
- ( $CurrentUser, $NewAuthStat ) = $Code->(
- Message => $Message,
- RawMessageRef => \$args{'message'},
- CurrentUser => $CurrentUser,
- AuthLevel => $AuthStat,
- Action => $action,
- Ticket => $SystemTicket,
- Queue => $SystemQueueObj
- );
-
-
- # If a module returns a "-1" then we discard the ticket, so.
- $AuthStat = -1 if $NewAuthStat == -1;
-
- # You get the highest level of authentication you were assigned.
- $AuthStat = $NewAuthStat if $NewAuthStat > $AuthStat;
-
- last if $AuthStat == -1;
- }
+ ( $CurrentUser, $NewAuthStat ) = $Code->( Message => $Message,
+ CurrentUser => $CurrentUser,
+ AuthLevel => $AuthStat,
+ Action => $args{'action'},
+ Ticket => $SystemTicket,
+ Queue => $SystemQueueObj );
+ # You get the highest level of authentication you were assigned.
last if $AuthStat == -1;
+ $AuthStat = $NewAuthStat if $NewAuthStat > $AuthStat;
}
# {{{ If authentication fails and no new user was created, get out.
if ( !$CurrentUser or !$CurrentUser->Id or $AuthStat == -1 ) {
# If the plugins refused to create one, they lose.
- unless ( $AuthStat == -1 ) {
-
- # Notify the RT Admin of the failure.
- # XXX Should this be configurable?
- MailError(
- To => $RT::OwnerEmail,
- Subject => "Could not load a valid user",
- Explanation => <<EOT,
-RT could not load a valid user, and RT's configuration does not allow
-for the creation of a new user for this email ($ErrorsTo).
-
-You might need to grant 'Everyone' the right '$Right' for the
-queue @{[$args{'queue'}]}.
-
-EOT
- MIMEObj => $Message,
- LogLevel => 'error'
- );
-
- # Also notify the requestor that his request has been dropped.
- MailError(
- To => $ErrorsTo,
- Subject => "Could not load a valid user",
- Explanation => <<EOT,
+ MailError(
+ Subject => "Could not load a valid user",
+ Explanation => <<EOT,
RT could not load a valid user, and RT's configuration does not allow
for the creation of a new user for your email.
+Your RT administrator needs to grant 'Everyone' the right 'CreateTicket'
+for this queue.
+
EOT
- MIMEObj => $Message,
- LogLevel => 'error'
- );
- }
+ MIMEObj => $Message,
+ LogLevel => 'error' )
+ unless $AuthStat == -1;
return ( 0, "Could not load a valid user", undef );
}
# }}}
# {{{ Lets check for mail loops of various sorts.
- my $IsBounce = CheckForBounce($head);
-
my $IsAutoGenerated = CheckForAutoGenerated($head);
my $IsSuspiciousSender = CheckForSuspiciousSender($head);
@@ -679,7 +498,7 @@ EOT
#If the message is autogenerated, we need to know, so we can not
# send mail to the sender
- if ( $IsBounce || $IsSuspiciousSender || $IsAutoGenerated || $IsALoop ) {
+ if ( $IsSuspiciousSender || $IsAutoGenerated || $IsALoop ) {
$SquelchReplies = 1;
$ErrorsTo = $RT::OwnerEmail;
}
@@ -689,11 +508,10 @@ EOT
# {{{ Drop it if it's disallowed
if ( $AuthStat == 0 ) {
MailError(
- To => $ErrorsTo,
- Subject => "Permission Denied",
- Explanation => "You do not have permission to communicate with RT",
- MIMEObj => $Message
- );
+ To => $ErrorsTo,
+ Subject => "Permission Denied",
+ Explanation => "You do not have permission to communicate with RT",
+ MIMEObj => $Message );
}
# }}}
@@ -705,16 +523,14 @@ EOT
#Should we mail it to RTOwner?
if ($RT::LoopsToRTOwner) {
- MailError(
- To => $RT::OwnerEmail,
- Subject => "RT Bounce: $Subject",
- Explanation => "RT thinks this message may be a bounce",
- MIMEObj => $Message
- );
- }
+ MailError( To => $RT::OwnerEmail,
+ Subject => "RT Bounce: $Subject",
+ Explanation => "RT thinks this message may be a bounce",
+ MIMEObj => $Message );
- #Do we actually want to store it?
- return ( 0, "Message Bounced", undef ) unless ($RT::StoreLoops);
+ #Do we actually want to store it?
+ return ( 0, "Message Bounced", undef ) unless ($RT::StoreLoops);
+ }
}
# }}}
@@ -722,23 +538,17 @@ EOT
# {{{ Squelch replies if necessary
# Don't let the user stuff the RT-Squelch-Replies-To header.
if ( $head->get('RT-Squelch-Replies-To') ) {
- $head->add(
- 'RT-Relocated-Squelch-Replies-To',
- $head->get('RT-Squelch-Replies-To')
- );
+ $head->add( 'RT-Relocated-Squelch-Replies-To',
+ $head->get('RT-Squelch-Replies-To') );
$head->delete('RT-Squelch-Replies-To');
}
if ($SquelchReplies) {
+ ## TODO: This is a hack. It should be some other way to
+ ## indicate that the transaction should be "silent".
- # Squelch replies to the sender, and also leave a clue to
- # allow us to squelch ALL outbound messages. This way we
- # can punt the logic of "what to do when we get a bounce"
- # to the scrip. We might want to notify nobody. Or just
- # the RT Owner. Or maybe all Privileged watchers.
my ( $Sender, $junk ) = ParseSenderAddressFromHead($head);
$head->add( 'RT-Squelch-Replies-To', $Sender );
- $head->add( 'RT-DetectedAutoGenerated', 'true' );
}
# }}}
@@ -746,8 +556,7 @@ EOT
my $Ticket = RT::Ticket->new($CurrentUser);
# {{{ If we don't have a ticket Id, we're creating a new ticket
- if ( (!$SystemTicket || !$SystemTicket->Id) &&
- grep /^(comment|correspond)$/, @actions ) {
+ if ( !$args{'ticket'} ) {
# {{{ Create a new ticket
@@ -755,139 +564,81 @@ EOT
my @Requestors = ( $CurrentUser->id );
if ($RT::ParseNewMessageForTicketCcs) {
- @Cc = ParseCcAddressesFromHead(
- Head => $head,
- CurrentUser => $CurrentUser,
- QueueObj => $SystemQueueObj
- );
+ @Cc = ParseCcAddressesFromHead( Head => $head,
+ CurrentUser => $CurrentUser,
+ QueueObj => $SystemQueueObj );
}
my ( $id, $Transaction, $ErrStr ) = $Ticket->Create(
- Queue => $SystemQueueObj->Id,
- Subject => $Subject,
- Requestor => \@Requestors,
- Cc => \@Cc,
- MIMEObj => $Message
- );
+ Queue => $SystemQueueObj->Id,
+ Subject => $Subject,
+ Requestor => \@Requestors,
+ Cc => \@Cc,
+ MIMEObj => $Message );
if ( $id == 0 ) {
- MailError(
- To => $ErrorsTo,
- Subject => "Ticket creation failed",
- Explanation => $ErrStr,
- MIMEObj => $Message
- );
+ MailError( To => $ErrorsTo,
+ Subject => "Ticket creation failed",
+ Explanation => $ErrStr,
+ MIMEObj => $Message );
$RT::Logger->error("Create failed: $id / $Transaction / $ErrStr ");
return ( 0, "Ticket creation failed", $Ticket );
}
- # strip comments&corresponds from the actions we don't need record twice
- @actions = grep !/^(comment|correspond)$/, @actions;
- $args{'ticket'} = $id;
# }}}
}
- $Ticket->Load( $args{'ticket'} );
- unless ( $Ticket->Id ) {
- my $message = "Could not find a ticket with id " . $args{'ticket'};
- MailError(
- To => $ErrorsTo,
- Subject => "Message not recorded",
- Explanation => $message,
- MIMEObj => $Message
- );
-
- return ( 0, $message );
- }
-
# }}}
- foreach my $action( @actions ) {
- # If the action is comment, add a comment.
- if ( $action =~ /^(comment|correspond)$/i ) {
- my ( $status, $msg );
- if ( $action =~ /^correspond$/i ) {
- ( $status, $msg ) = $Ticket->Correspond( MIMEObj => $Message );
- }
- else {
- ( $status, $msg ) = $Ticket->Comment( MIMEObj => $Message );
- }
- unless ($status) {
-
- #Warn the sender that we couldn't actually submit the comment.
- MailError(
- To => $ErrorsTo,
- Subject => "Message not recorded",
- Explanation => $msg,
- MIMEObj => $Message
- );
- return ( 0, "Message not recorded", $Ticket );
- }
- }
- elsif ($RT::UnsafeEmailCommands && $action =~ /^take$/i ) {
- my ( $status, $msg ) = $Ticket->SetOwner( $CurrentUser->id );
- unless ($status) {
-
- #Warn the sender that we couldn't actually submit the comment.
- MailError(
- To => $ErrorsTo,
- Subject => "Ticket not taken",
- Explanation => $msg,
- MIMEObj => $Message
- );
- return ( 0, "Ticket not taken", $Ticket );
- }
+
+ # If the action is comment, add a comment.
+ elsif ( $args{'action'} =~ /^(comment|correspond)$/i ) {
+ $Ticket->Load($args{'ticket'});
+ unless ( $Ticket->Id ) {
+ my $message = "Could not find a ticket with id ".$args{'ticket'};
+ MailError( To => $ErrorsTo,
+ Subject => "Message not recorded",
+ Explanation => $message,
+ MIMEObj => $Message );
+
+ return ( 0, $message);
}
- elsif ( $RT::UnsafeEmailCommands && $action =~ /^resolve$/i ) {
- my ( $status, $msg ) = $Ticket->SetStatus( 'resolved' );
- unless ($status) {
- #Warn the sender that we couldn't actually submit the comment.
- MailError(
- To => $ErrorsTo,
- Subject => "Ticket not resolved",
- Explanation => $msg,
- MIMEObj => $Message
- );
- return ( 0, "Ticket not resolved", $Ticket );
- }
+
+ my ( $status, $msg );
+ if ( $args{'action'} =~ /^correspond$/ ) {
+ ( $status, $msg ) = $Ticket->Correspond( MIMEObj => $Message );
}
-
else {
-
- #Return mail to the sender with an error
- MailError(
- To => $ErrorsTo,
- Subject => "RT Configuration error",
- Explanation => "'"
- . $args{'action'}
- . "' not a recognized action."
- . " Your RT administrator has misconfigured "
- . "the mail aliases which invoke RT",
- MIMEObj => $Message
- );
- $RT::Logger->crit( $args{'action'} . " type unknown for $MessageId" );
- return (
- -75,
- "Configuration error: "
- . $args{'action'}
- . " not a recognized action",
- $Ticket
- );
-
+ ( $status, $msg ) = $Ticket->Comment( MIMEObj => $Message );
+ }
+ unless ($status) {
+
+ #Warn the sender that we couldn't actually submit the comment.
+ MailError( To => $ErrorsTo,
+ Subject => "Message not recorded",
+ Explanation => $msg,
+ MIMEObj => $Message );
+ return ( 0, "Message not recorded", $Ticket );
}
}
- return ( 1, "Success", $Ticket );
-}
+ else {
-sub IsCorrectAction
-{
- my $action = shift;
- my @actions = split /-/, $action;
- foreach ( @actions ) {
- return (0, $_) unless /^(?:comment|correspond|take|resolve)$/;
- }
- return (1, @actions);
-}
+ #Return mail to the sender with an error
+ MailError( To => $ErrorsTo,
+ Subject => "RT Configuration error",
+ Explanation => "'"
+ . $args{'action'}
+ . "' not a recognized action."
+ . " Your RT administrator has misconfigured "
+ . "the mail aliases which invoke RT",
+ MIMEObj => $Message );
+ $RT::Logger->crit( $args{'action'} . " type unknown for $MessageId" );
+ return ( 0, "Configuration error: " . $args{'action'} . " not a recognized action", $Ticket );
+ }
+
+
+return ( 1, "Success", $Ticket );
+}
eval "require RT::Interface::Email_Vendor";
die $@ if ($@ && $@ !~ qr{^Can't locate RT/Interface/Email_Vendor.pm});
diff --git a/rt/lib/RT/Interface/Web.pm b/rt/lib/RT/Interface/Web.pm
index 724d7e592..5097f54a4 100644
--- a/rt/lib/RT/Interface/Web.pm
+++ b/rt/lib/RT/Interface/Web.pm
@@ -1,14 +1,8 @@
-# BEGIN BPS TAGGED BLOCK {{{
+# BEGIN LICENSE BLOCK
#
-# COPYRIGHT:
-#
-# This software is Copyright (c) 1996-2005 Best Practical Solutions, LLC
-# <jesse@bestpractical.com>
+# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
#
-# (Except where explicitly superseded by other copyright notices)
-#
-#
-# LICENSE:
+# (Except where explictly superceded by other copyright notices)
#
# This work is made available to you under the terms of Version 2 of
# the GNU General Public License. A copy of that license should have
@@ -20,29 +14,13 @@
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
# General Public License for more details.
#
-# You should have received a copy of the GNU General Public License
-# along with this program; if not, write to the Free Software
-# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
-#
-#
-# CONTRIBUTION SUBMISSION POLICY:
+# Unless otherwise specified, all modifications, corrections or
+# extensions to this work which alter its source code become the
+# property of Best Practical Solutions, LLC when submitted for
+# inclusion in the work.
#
-# (The following paragraph is not intended to limit the rights granted
-# to you to modify and distribute this software under the terms of
-# the GNU General Public License and is only of importance to you if
-# you choose to contribute your changes and enhancements to the
-# community by submitting them to Best Practical Solutions, LLC.)
#
-# By intentionally submitting any modifications, corrections or
-# derivatives to this work, or any other work intended for use with
-# Request Tracker, to Best Practical Solutions, LLC, you confirm that
-# you are the copyright holder for those contributions and you grant
-# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
-# royalty-free, perpetual, license to use, copy, create derivative
-# works based on those contributions, and sublicense and distribute
-# those contributions and any derivatives thereof.
-#
-# END BPS TAGGED BLOCK }}}
+# END LICENSE BLOCK
## Portions Copyright 2000 Tobias Brox <tobix@fsck.com>
## This is a library of static subs to be used by the Mason web
@@ -67,102 +45,94 @@ use strict;
-# {{{ EscapeUTF8
-=head2 EscapeUTF8 SCALARREF
-does a css-busting but minimalist escaping of whatever html you're passing in.
+# {{{ sub NewApacheHandler
-=cut
+=head2 NewApacheHandler
-sub EscapeUTF8 {
- my $ref = shift;
- return unless defined $$ref;
- my $val = $$ref;
- use bytes;
- $val =~ s/&/&#38;/g;
- $val =~ s/</&lt;/g;
- $val =~ s/>/&gt;/g;
- $val =~ s/\(/&#40;/g;
- $val =~ s/\)/&#41;/g;
- $val =~ s/"/&#34;/g;
- $val =~ s/'/&#39;/g;
- $$ref = $val;
- Encode::_utf8_on($$ref);
+ Takes extra options to pass to HTML::Mason::ApacheHandler->new
+ Returns a new Mason::ApacheHandler object
+=cut
+sub NewApacheHandler {
+ require HTML::Mason::ApacheHandler;
+ my $ah = new HTML::Mason::ApacheHandler(
+
+ comp_root => [
+ [ local => $RT::MasonLocalComponentRoot ],
+ [ standard => $RT::MasonComponentRoot ]
+ ],
+ args_method => "CGI",
+ default_escape_flags => 'h',
+ allow_globals => [qw(%session)],
+ data_dir => "$RT::MasonDataDir",
+ @_
+ );
+
+ $ah->interp->set_escape( h => \&RT::Interface::Web::EscapeUTF8 );
+
+ return ($ah);
}
# }}}
-# {{{ EscapeURI
+# {{{ sub NewCGIHandler
-=head2 EscapeURI SCALARREF
+=head2 NewCGIHandler
-Escapes URI component according to RFC2396
+ Returns a new Mason::CGIHandler object
=cut
-use Encode qw();
-sub EscapeURI {
- my $ref = shift;
- $$ref = Encode::encode_utf8( $$ref );
- $$ref =~ s/([^a-zA-Z0-9_.!~*'()-])/uc sprintf("%%%02X", ord($1))/eg;
- Encode::_utf8_on( $$ref );
-}
-
-# }}}
-
-# {{{ WebCanonicalizeInfo
+sub NewCGIHandler {
+ my %args = (
+ @_
+ );
-=head2 WebCanonicalizeInfo();
+ my $handler = HTML::Mason::CGIHandler->new(
+ comp_root => [
+ [ local => $RT::MasonLocalComponentRoot ],
+ [ standard => $RT::MasonComponentRoot ]
+ ],
+ data_dir => "$RT::MasonDataDir",
+ default_escape_flags => 'h',
+ allow_globals => [qw(%session)]
+ );
+
-Different web servers set different environmental varibles. This
-function must return something suitable for REMOTE_USER. By default,
-just downcase $ENV{'REMOTE_USER'}
+ $handler->interp->set_escape( h => \&RT::Interface::Web::EscapeUTF8 );
-=cut
-sub WebCanonicalizeInfo {
- my $user;
+ return ($handler);
- if ( defined $ENV{'REMOTE_USER'} ) {
- $user = lc ( $ENV{'REMOTE_USER'} ) if( length($ENV{'REMOTE_USER'}) );
- }
-
- return $user;
}
-
# }}}
-# {{{ WebExternalAutoInfo
-
-=head2 WebExternalAutoInfo($user);
-
-Returns a hash of user attributes, used when WebExternalAuto is set.
-
-=cut
-sub WebExternalAutoInfo {
- my $user = shift;
+# {{{ EscapeUTF8
- my %user_info;
+=head2 EscapeUTF8 SCALARREF
- $user_info{'Privileged'} = 1;
+does a css-busting but minimalist escaping of whatever html you're passing in.
- if ($^O !~ /^(?:riscos|MacOS|MSWin32|dos|os2)$/) {
- # Populate fields with information from Unix /etc/passwd
+=cut
- my ($comments, $realname) = (getpwnam($user))[5, 6];
- $user_info{'Comments'} = $comments if defined $comments;
- $user_info{'RealName'} = $realname if defined $realname;
- }
- elsif ($^O eq 'MSWin32' and eval 'use Net::AdminMisc; 1') {
- # Populate fields with information from NT domain controller
- }
+sub EscapeUTF8 {
+ my $ref = shift;
+ my $val = $$ref;
+ use bytes;
+ $val =~ s/&/&#38;/g;
+ $val =~ s/</&lt;/g;
+ $val =~ s/>/&gt;/g;
+ $val =~ s/\(/&#40;/g;
+ $val =~ s/\)/&#41;/g;
+ $val =~ s/"/&#34;/g;
+ $val =~ s/'/&#39;/g;
+ $$ref = $val;
+ Encode::_utf8_on($$ref);
- # and return the wad of stuff
- return {%user_info};
}
# }}}
@@ -190,13 +160,10 @@ sub loc {
UNIVERSAL::can($session{'CurrentUser'}, 'loc')){
return($session{'CurrentUser'}->loc(@_));
}
- elsif ( my $u = eval { RT::CurrentUser->new($RT::SystemUser->Id) } ) {
+ else {
+ my $u = RT::CurrentUser->new($RT::SystemUser);
return ($u->loc(@_));
}
- else {
- # pathetic case -- SystemUser is gone.
- return $_[0];
- }
}
# }}}
@@ -222,7 +189,7 @@ sub loc_fuzzy {
return($session{'CurrentUser'}->loc_fuzzy($msg));
}
else {
- my $u = RT::CurrentUser->new($RT::SystemUser->Id);
+ my $u = RT::CurrentUser->new($RT::SystemUser);
return ($u->loc_fuzzy($msg));
}
}
@@ -294,7 +261,6 @@ sub CreateTicket {
}
my %create_args = (
- Type => $ARGS{'Type'} || 'ticket',
Queue => $ARGS{'Queue'},
Owner => $ARGS{'Owner'},
InitialPriority => $ARGS{'InitialPriority'},
@@ -311,81 +277,36 @@ sub CreateTicket {
Starts => $starts->ISO,
MIMEObj => $MIMEObj
);
- foreach my $arg (keys %ARGS) {
- my $cfid = $1;
-
+ foreach my $arg (%ARGS) {
+ if ($arg =~ /^CustomField-(\d+)(.*?)$/) {
next if ($arg =~ /-Magic$/);
- #Object-RT::Ticket--CustomField-3-Values
- if ($arg =~ /^Object-RT::Transaction--CustomField-/) {
- $create_args{$arg} = $ARGS{$arg};
- }
- elsif ($arg =~ /^Object-RT::Ticket--CustomField-(\d+)(.*?)$/) {
- my $cfid = $1;
- my $cf = RT::CustomField->new( $session{'CurrentUser'});
- $cf->Load($cfid);
-
- if ( $cf->Type eq 'Freeform' && ! $cf->SingleValue) {
- $ARGS{$arg} =~ s/\r\n/\n/g;
- $ARGS{$arg} = [split('\n', $ARGS{$arg})];
- }
-
- if ( $cf->Type =~ /text/i) { # Catch both Text and Wikitext
- $ARGS{$arg} =~ s/\r//g;
- }
-
- if ( $arg =~ /-Upload$/ ) {
- $create_args{"CustomField-".$cfid} = _UploadedFile($arg);
- }
- else {
- $create_args{"CustomField-".$cfid} = $ARGS{"$arg"};
- }
+ $create_args{"CustomField-".$1} = $ARGS{"$arg"};
}
}
-
-
- # XXX TODO This code should be about six lines. and badly needs refactoring.
-
- # {{{ turn new link lists into arrays, and pass in the proper arguments
- my (@dependson, @dependedonby, @parents, @children, @refersto, @referredtoby);
-
- foreach my $luri ( split ( / /, $ARGS{"new-DependsOn"} ) ) {
- $luri =~ s/\s*$//; # Strip trailing whitespace
- push @dependson, $luri;
- }
- $create_args{'DependsOn'} = \@dependson;
-
- foreach my $luri ( split ( / /, $ARGS{"DependsOn-new"} ) ) {
- push @dependedonby, $luri;
- }
- $create_args{'DependedOnBy'} = \@dependedonby;
-
- foreach my $luri ( split ( / /, $ARGS{"new-MemberOf"} ) ) {
- $luri =~ s/\s*$//; # Strip trailing whitespace
- push @parents, $luri;
+ my ( $id, $Trans, $ErrMsg ) = $Ticket->Create(%create_args);
+ unless ( $id && $Trans ) {
+ Abort($ErrMsg);
}
- $create_args{'Parents'} = \@parents;
+ my @linktypes = qw( DependsOn MemberOf RefersTo );
- foreach my $luri ( split ( / /, $ARGS{"MemberOf-new"} ) ) {
- push @children, $luri;
- }
- $create_args{'Children'} = \@children;
+ foreach my $linktype (@linktypes) {
+ foreach my $luri ( split ( / /, $ARGS{"new-$linktype"} ) ) {
+ $luri =~ s/\s*$//; # Strip trailing whitespace
+ my ( $val, $msg ) = $Ticket->AddLink(
+ Target => $luri,
+ Type => $linktype
+ );
+ push ( @Actions, $msg ) unless ($val);
+ }
- foreach my $luri ( split ( / /, $ARGS{"new-RefersTo"} ) ) {
- $luri =~ s/\s*$//; # Strip trailing whitespace
- push @refersto, $luri;
- }
- $create_args{'RefersTo'} = \@refersto;
+ foreach my $luri ( split ( / /, $ARGS{"$linktype-new"} ) ) {
+ my ( $val, $msg ) = $Ticket->AddLink(
+ Base => $luri,
+ Type => $linktype
+ );
- foreach my $luri ( split ( / /, $ARGS{"RefersTo-new"} ) ) {
- push @referredtoby, $luri;
- }
- $create_args{'ReferredToBy'} = \@referredtoby;
- # }}}
-
-
- my ( $id, $Trans, $ErrMsg ) = $Ticket->Create(%create_args);
- unless ( $id && $Trans ) {
- Abort($ErrMsg);
+ push ( @Actions, $msg ) unless ($val);
+ }
}
push ( @Actions, split("\n", $ErrMsg) );
@@ -444,10 +365,7 @@ sub ProcessUpdateMessage {
);
#Make the update content have no 'weird' newlines in it
- if ( $args{ARGSRef}->{'UpdateTimeWorked'}
- || $args{ARGSRef}->{'UpdateContent'}
- || $args{ARGSRef}->{'UpdateAttachments'} )
- {
+ if ( $args{ARGSRef}->{'UpdateContent'} ) {
if (
$args{ARGSRef}->{'UpdateSubject'} eq $args{'TicketObj'}->Subject() )
@@ -456,76 +374,43 @@ sub ProcessUpdateMessage {
}
my $Message = MakeMIMEEntity(
- Subject => $args{ARGSRef}->{'UpdateSubject'},
- Body => $args{ARGSRef}->{'UpdateContent'},
+ Subject => $args{ARGSRef}->{'UpdateSubject'},
+ Body => $args{ARGSRef}->{'UpdateContent'},
);
- $Message->head->add( 'Message-ID' =>
- "<rt-"
- . $RT::VERSION . "-"
- . $$ . "-"
- . CORE::time() . "-"
- . int(rand(2000)) . "."
- . $args{'TicketObj'}->id . "-"
- . "0" . "-" # Scrip
- . "0" . "@" # Email sent
- . $RT::Organization
- . ">" );
- my $old_txn = RT::Transaction->new( $session{'CurrentUser'} );
- if ( $args{ARGSRef}->{'QuoteTransaction'} ) {
- $old_txn->Load( $args{ARGSRef}->{'QuoteTransaction'} );
+ if ($args{ARGSRef}->{'UpdateAttachments'}) {
+ $Message->make_multipart;
+ $Message->add_part($_) foreach values %{$args{ARGSRef}->{'UpdateAttachments'}};
}
- else {
- $old_txn = $args{TicketObj}->Transactions->First();
- }
-
- if ( $old_txn->Message && $old_txn->Message->First ) {
- my @in_reply_to = split(/\s+/m, $old_txn->Message->First->GetHeader('In-Reply-To') || '');
- my @references = split(/\s+/m, $old_txn->Message->First->GetHeader('References') || '' );
- my @msgid = split(/\s+/m,$old_txn->Message->First->GetHeader('Message-ID') || '');
- my @rtmsgid = split(/\s+/m,$old_txn->Message->First->GetHeader('RT-Message-ID') || '');
- $Message->head->replace( 'In-Reply-To', join (' ', @rtmsgid ? @rtmsgid : @msgid));
- $Message->head->replace( 'References', join(' ', @references, @msgid, @rtmsgid));
+ ## TODO: Implement public comments
+ if ( $args{ARGSRef}->{'UpdateType'} =~ /^(private|public)$/ ) {
+ my ( $Transaction, $Description ) = $args{TicketObj}->Comment(
+ CcMessageTo => $args{ARGSRef}->{'UpdateCc'},
+ BccMessageTo => $args{ARGSRef}->{'UpdateBcc'},
+ MIMEObj => $Message,
+ TimeTaken => $args{ARGSRef}->{'UpdateTimeWorked'}
+ );
+ push ( @{ $args{Actions} }, $Description );
+ }
+ elsif ( $args{ARGSRef}->{'UpdateType'} eq 'response' ) {
+ my ( $Transaction, $Description ) = $args{TicketObj}->Correspond(
+ CcMessageTo => $args{ARGSRef}->{'UpdateCc'},
+ BccMessageTo => $args{ARGSRef}->{'UpdateBcc'},
+ MIMEObj => $Message,
+ TimeTaken => $args{ARGSRef}->{'UpdateTimeWorked'}
+ );
+ push ( @{ $args{Actions} }, $Description );
+ }
+ else {
+ push ( @{ $args{'Actions'} },
+ loc("Update type was neither correspondence nor comment.").
+ " ".
+ loc("Update not recorded.")
+ );
}
-
- if ( $args{ARGSRef}->{'UpdateAttachments'} ) {
- $Message->make_multipart;
- $Message->add_part($_)
- foreach values %{ $args{ARGSRef}->{'UpdateAttachments'} };
- }
-
- ## TODO: Implement public comments
- if ( $args{ARGSRef}->{'UpdateType'} =~ /^(private|public)$/ ) {
- my ( $Transaction, $Description, $Object ) = $args{TicketObj}->Comment(
- CcMessageTo => $args{ARGSRef}->{'UpdateCc'},
- BccMessageTo => $args{ARGSRef}->{'UpdateBcc'},
- MIMEObj => $Message,
- TimeTaken => $args{ARGSRef}->{'UpdateTimeWorked'}
- );
- push( @{ $args{Actions} }, $Description );
- $Object->UpdateCustomFields( ARGSRef => $args{ARGSRef} ) if $Object;
- }
- elsif ( $args{ARGSRef}->{'UpdateType'} eq 'response' ) {
- my ( $Transaction, $Description, $Object ) =
- $args{TicketObj}->Correspond(
- CcMessageTo => $args{ARGSRef}->{'UpdateCc'},
- BccMessageTo => $args{ARGSRef}->{'UpdateBcc'},
- MIMEObj => $Message,
- TimeTaken => $args{ARGSRef}->{'UpdateTimeWorked'}
- );
- push( @{ $args{Actions} }, $Description );
- $Object->UpdateCustomFields( ARGSRef => $args{ARGSRef} ) if $Object;
- }
- else {
- push(
- @{ $args{'Actions'} },
- loc("Update type was neither correspondence nor comment.") . " "
- . loc("Update not recorded.")
- );
}
}
-}
# }}}
@@ -548,8 +433,7 @@ sub MakeMIMEEntity {
Cc => undef,
Body => undef,
AttachmentFieldName => undef,
-# map Encode::encode_utf8($_), @_,
- @_,
+ map Encode::encode_utf8($_), @_,
);
#Make the update content have no 'weird' newlines in it
@@ -565,7 +449,6 @@ sub MakeMIMEEntity {
Subject => $args{'Subject'} || "",
From => $args{'From'},
Cc => $args{'Cc'},
- Charset => 'utf8',
Data => [ $args{'Body'} ]
);
}
@@ -580,14 +463,7 @@ sub MakeMIMEEntity {
#foreach my $filehandle (@filenames) {
- my ( $fh, $temp_file );
- for ( 1 .. 10 ) {
- # on NFS and NTFS, it is possible that tempfile() conflicts
- # with other processes, causing a race condition. we try to
- # accommodate this by pausing and retrying.
- last if ($fh, $temp_file) = eval { tempfile( UNLINK => 1) };
- sleep 1;
- }
+ my ( $fh, $temp_file ) = tempfile();
binmode $fh; #thank you, windows
my ($buffer);
@@ -605,7 +481,7 @@ sub MakeMIMEEntity {
$Message->attach(
Path => $temp_file,
- Filename => Encode::decode_utf8($filename),
+ Filename => $filename,
Type => $uploadinfo->{'Content-Type'},
);
close($fh);
@@ -718,13 +594,13 @@ sub ProcessSearchQuery {
# }}}
# {{{ Limit requestor email
- if ( $args{ARGS}->{'ValueOfWatcherRole'} ne '' ) {
- $session{'tickets'}->LimitWatcher(
- TYPE => $args{ARGS}->{'WatcherRole'},
- VALUE => $args{ARGS}->{'ValueOfWatcherRole'},
- OPERATOR => $args{ARGS}->{'WatcherRoleOp'},
+ if ( $args{ARGS}->{'ValueOfRequestor'} ne '' ) {
+ my $alias = $session{'tickets'}->LimitRequestor(
+ VALUE => $args{ARGS}->{'ValueOfRequestor'},
+ OPERATOR => $args{ARGS}->{'RequestorOp'},
);
+
}
# }}}
@@ -869,6 +745,19 @@ sub ParseDateToISO {
# }}}
+# {{{ sub Config
+# TODO: This might eventually read the cookies, user configuration
+# information from the DB, queue configuration information from the
+# DB, etc.
+
+sub Config {
+ my $args = shift;
+ my $key = shift;
+ return $args->{$key} || $RT::WebOptions{$key};
+}
+
+# }}}
+
# {{{ sub ProcessACLChanges
sub ProcessACLChanges {
@@ -891,13 +780,17 @@ sub ProcessACLChanges {
my $obj;
- if ($object_type eq 'RT::System') {
- $obj = $RT::System;
- } elsif ($RT::ACE::OBJECT_TYPES{$object_type}) {
- $obj = $object_type->new($session{'CurrentUser'});
+ if ($object_type eq 'RT::Queue') {
+ $obj = RT::Queue->new($session{'CurrentUser'});
+ $obj->Load($object_id);
+ } elsif ($object_type eq 'RT::Group') {
+ $obj = RT::Group->new($session{'CurrentUser'});
$obj->Load($object_id);
+
+ } elsif ($object_type eq 'RT::System') {
+ $obj = $RT::System;
} else {
- push (@results, loc("System Error"). ': '.
+ push (@results, loc("System Error").
loc("Rights could not be granted for [_1]", $object_type));
next;
}
@@ -920,13 +813,17 @@ sub ProcessACLChanges {
next unless ($right);
my $obj;
- if ($object_type eq 'RT::System') {
- $obj = $RT::System;
- } elsif ($RT::ACE::OBJECT_TYPES{$object_type}) {
- $obj = $object_type->new($session{'CurrentUser'});
+ if ($object_type eq 'RT::Queue') {
+ $obj = RT::Queue->new($session{'CurrentUser'});
+ $obj->Load($object_id);
+ } elsif ($object_type eq 'RT::Group') {
+ $obj = RT::Group->new($session{'CurrentUser'});
$obj->Load($object_id);
+
+ } elsif ($object_type eq 'RT::System') {
+ $obj = $RT::System;
} else {
- push (@results, loc("System Error"). ': '.
+ push (@results, loc("System Error").
loc("Rights could not be revoked for [_1]", $object_type));
next;
}
@@ -962,12 +859,52 @@ sub UpdateRecordObject {
@_
);
- my $Object = $args{'Object'};
- my @results = $Object->Update(AttributesRef => $args{'AttributesRef'},
- ARGSRef => $args{'ARGSRef'},
- AttributePrefix => $args{'AttributePrefix'}
- );
+ my (@results);
+
+ my $object = $args{'Object'};
+ my $attributes = $args{'AttributesRef'};
+ my $ARGSRef = $args{'ARGSRef'};
+ foreach my $attribute (@$attributes) {
+ my $value;
+ if ( defined $ARGSRef->{$attribute} ) {
+ $value = $ARGSRef->{$attribute};
+ }
+ elsif (
+ defined( $args{'AttributePrefix'} )
+ && defined(
+ $ARGSRef->{ $args{'AttributePrefix'} . "-" . $attribute }
+ )
+ ) {
+ $value = $ARGSRef->{ $args{'AttributePrefix'} . "-" . $attribute };
+
+ } else {
+ next;
+ }
+ $value =~ s/\r\n/\n/gs;
+
+ if ($value ne $object->$attribute()){
+
+ my $method = "Set$attribute";
+ my ( $code, $msg ) = $object->$method($value);
+
+ push @results, loc($attribute) . ': ' . loc_fuzzy($msg);
+=for loc
+ "[_1] could not be set to [_2].", # loc
+ "That is already the current value", # loc
+ "No value sent to _Set!\n", # loc
+ "Illegal value for [_1]", # loc
+ "The new value has been set.", # loc
+ "No column specified", # loc
+ "Immutable field", # loc
+ "Nonexistant field?", # loc
+ "Invalid data", # loc
+ "Couldn't find row", # loc
+ "Missing a primary key?: [_1]", # loc
+ "Found Object", # loc
+=cut
+ };
+ }
return (@results);
}
@@ -1016,17 +953,6 @@ sub ProcessCustomFieldUpdates {
my ( $err, $msg ) = $Object->DeleteValue($id);
push ( @results, $msg );
}
-
- my $vals = $Object->Values();
- while (my $cfv = $vals->Next()) {
- if (my $so = $ARGSRef->{ 'CustomField-' . $Object->Id . '-SortOrder' . $cfv->Id }) {
- if ($cfv->SortOrder != $so) {
- my ( $err, $msg ) = $cfv->SetSortOrder($so);
- push ( @results, $msg );
- }
- }
- }
-
return (@results);
}
@@ -1059,7 +985,6 @@ sub ProcessTicketBasics {
TimeEstimated
TimeWorked
TimeLeft
- Type
Status
Queue
);
@@ -1072,11 +997,6 @@ sub ProcessTicketBasics {
}
}
-
- # Status isn't a field that can be set to a null value.
- # RT core complains if you try
- delete $ARGSRef->{'Status'} unless ($ARGSRef->{'Status'});
-
my @results = UpdateRecordObject(
AttributesRef => \@attribs,
Object => $TicketObj,
@@ -1105,158 +1025,109 @@ sub ProcessTicketBasics {
# }}}
-sub ProcessTicketCustomFieldUpdates {
- my %args = @_;
- $args{'Object'} = delete $args{'TicketObj'};
- my $ARGSRef = { %{ $args{'ARGSRef'} } };
+# {{{ Sub ProcessTicketCustomFieldUpdates
- # Build up a list of objects that we want to work with
- my %custom_fields_to_mod;
- foreach my $arg ( keys %$ARGSRef ) {
- if ( $arg =~ /^Ticket-(\d+-.*)/) {
- $ARGSRef->{"Object-RT::Ticket-$1"} = delete $ARGSRef->{$arg};
- }
- elsif ( $arg =~ /^CustomField-(\d+-.*)/) {
- $ARGSRef->{"Object-RT::Ticket--$1"} = delete $ARGSRef->{$arg};
- }
- }
+sub ProcessTicketCustomFieldUpdates {
+ my %args = (
+ ARGSRef => undef,
+ @_
+ );
- return ProcessObjectCustomFieldUpdates(%args, ARGSRef => $ARGSRef);
-}
+ my @results;
-sub ProcessObjectCustomFieldUpdates {
- my %args = @_;
my $ARGSRef = $args{'ARGSRef'};
- my @results;
- # Build up a list of objects that we want to work with
+ # Build up a list of tickets that we want to work with
+ my %tickets_to_mod;
my %custom_fields_to_mod;
- foreach my $arg ( keys %$ARGSRef ) {
- if ( $arg =~ /^Object-([\w:]+)-(\d*)-CustomField-(\d+)-/ ) {
- # For each of those objects, find out what custom fields we want to work with.
- $custom_fields_to_mod{$1}{$2 || $args{'Object'}->Id}{$3} = 1;
+ foreach my $arg ( keys %{$ARGSRef} ) {
+ if ( $arg =~ /^Ticket-(\d+)-CustomField-(\d+)-/ ) {
+
+ # For each of those tickets, find out what custom fields we want to work with.
+ $custom_fields_to_mod{$1}{$2} = 1;
}
}
- # For each of those objects
- foreach my $class ( keys %custom_fields_to_mod ) {
- foreach my $id ( keys %{$custom_fields_to_mod{$class}} ) {
- my $Object = $args{'Object'};
- if (!$Object or ref($Object) ne $class or $Object->id != $id) {
- $Object = $class->new( $session{'CurrentUser'} );
- $Object->Load($id);
- }
-
- # For each custom field
- foreach my $cf ( keys %{ $custom_fields_to_mod{$class}{$id} } ) {
- my $CustomFieldObj = RT::CustomField->new($session{'CurrentUser'});
- $CustomFieldObj->LoadById($cf);
-
- foreach my $arg ( keys %{$ARGSRef} ) {
- # Only interested in args for the current CF:
- next unless ( $arg =~ /^Object-$class-(?:$id)?-CustomField-$cf-/ );
-
- # since http won't pass in a form element with a null value, we need
- # to fake it
- if ($arg =~ /^(.*?)-Values-Magic$/ ) {
- # We don't care about the magic, if there's really a values element;
- next if ($ARGSRef->{$1.'-Value'} || $ARGSRef->{$1.'-Values'}) ;
+ # For each of those tickets
+ foreach my $tick ( keys %custom_fields_to_mod ) {
+ my $Ticket = RT::Ticket->new( $session{'CurrentUser'} );
+ $Ticket->Load($tick);
- # "Empty" values does not mean anything for Image and Binary fields
- next if $CustomFieldObj->Type =~ /^(?:Image|Binary)$/;
-
- $arg = $1."-Values";
- $ARGSRef->{$1."-Values"} = undef;
-
- }
- my @values = ();
- if (ref( $ARGSRef->{$arg} ) eq 'ARRAY' ) {
- @values = @{ $ARGSRef->{$arg} };
- } elsif ($CustomFieldObj->Type =~ /text/i) { # Both Text and Wikitext
- @values = ($ARGSRef->{$arg});
- } else {
- @values = split /\n/, $ARGSRef->{$arg};
- }
-
- if ( ($CustomFieldObj->Type eq 'Freeform'
- && ! $CustomFieldObj->SingleValue) ||
- $CustomFieldObj->Type =~ /text/i) {
- foreach my $val (@values) {
- $val =~ s/\r//g;
- }
- }
+ # For each custom field
+ foreach my $cf ( keys %{ $custom_fields_to_mod{$tick} } ) {
- if ( ( $arg =~ /-AddValue$/ ) || ( $arg =~ /-Value$/ ) ) {
- foreach my $value (@values) {
- next unless length($value);
- my ( $val, $msg ) = $Object->AddCustomFieldValue(
- Field => $cf,
- Value => $value
- );
- push ( @results, $msg );
- }
- }
- elsif ( $arg =~ /-Upload$/ ) {
- my $value_hash = _UploadedFile($arg) or next;
+ my $CustomFieldObj = RT::CustomField->new($session{'CurrentUser'});
+ $CustomFieldObj->LoadById($cf);
- my ( $val, $msg ) = $Object->AddCustomFieldValue(
- %$value_hash,
+ foreach my $arg ( keys %{$ARGSRef} ) {
+ # since http won't pass in a form element with a null value, we need
+ # to fake it
+ if ($arg =~ /^(.*?)-Values-Magic$/ ) {
+ # We don't care about the magic, if there's really a values element;
+ next if (exists $ARGSRef->{$1.'-Values'}) ;
+
+ $arg = $1."-Values";
+ $ARGSRef->{$1."-Values"} = undef;
+
+ }
+ next unless ( $arg =~ /^Ticket-$tick-CustomField-$cf-/ );
+ my @values =
+ ( ref( $ARGSRef->{$arg} ) eq 'ARRAY' )
+ ? @{ $ARGSRef->{$arg} }
+ : ( $ARGSRef->{$arg} );
+ if ( ( $arg =~ /-AddValue$/ ) || ( $arg =~ /-Value$/ ) ) {
+ foreach my $value (@values) {
+ next unless ($value);
+ my ( $val, $msg ) = $Ticket->AddCustomFieldValue(
Field => $cf,
- );
- push ( @results, $msg );
- }
- elsif ( $arg =~ /-DeleteValues$/ ) {
- foreach my $value (@values) {
- next unless length($value);
- my ( $val, $msg ) = $Object->DeleteCustomFieldValue(
- Field => $cf,
- Value => $value
- );
- push ( @results, $msg );
- }
- }
- elsif ( $arg =~ /-DeleteValueIds$/ ) {
- foreach my $value (@values) {
- next unless length($value);
- my ( $val, $msg ) = $Object->DeleteCustomFieldValue(
- Field => $cf,
- ValueId => $value,
- );
- push ( @results, $msg );
- }
- }
- elsif ( $arg =~ /-Values$/ and !$CustomFieldObj->Repeated) {
- my $cf_values = $Object->CustomFieldValues($cf);
-
- my %values_hash;
- foreach my $value (@values) {
- next unless length($value);
-
- # build up a hash of values that the new set has
- $values_hash{$value} = 1;
-
- unless ( $cf_values->HasEntry($value) ) {
- my ( $val, $msg ) = $Object->AddCustomFieldValue(
- Field => $cf,
- Value => $value
- );
- push ( @results, $msg );
- }
-
- }
- while ( my $cf_value = $cf_values->Next ) {
- unless ( $values_hash{ $cf_value->Content } == 1 ) {
- my ( $val, $msg ) = $Object->DeleteCustomFieldValue(
- Field => $cf,
- Value => $cf_value->Content
- );
- push ( @results, $msg);
-
- }
- }
- }
- elsif ( $arg =~ /-Values$/ ) {
- my $cf_values = $Object->CustomFieldValues($cf);
+ Value => $value
+ );
+ push ( @results, $msg );
+ }
+ }
+ elsif ( $arg =~ /-DeleteValues$/ ) {
+ foreach my $value (@values) {
+ next unless ($value);
+ my ( $val, $msg ) = $Ticket->DeleteCustomFieldValue(
+ Field => $cf,
+ Value => $value
+ );
+ push ( @results, $msg );
+ }
+ }
+ elsif ( $arg =~ /-Values$/ and $CustomFieldObj->Type !~ /Entry/) {
+ my $cf_values = $Ticket->CustomFieldValues($cf);
+
+ my %values_hash;
+ foreach my $value (@values) {
+ next unless ($value);
+
+ # build up a hash of values that the new set has
+ $values_hash{$value} = 1;
+
+ unless ( $cf_values->HasEntry($value) ) {
+ my ( $val, $msg ) = $Ticket->AddCustomFieldValue(
+ Field => $cf,
+ Value => $value
+ );
+ push ( @results, $msg );
+ }
+
+ }
+ while ( my $cf_value = $cf_values->Next ) {
+ unless ( $values_hash{ $cf_value->Content } == 1 ) {
+ my ( $val, $msg ) = $Ticket->DeleteCustomFieldValue(
+ Field => $cf,
+ Value => $cf_value->Content
+ );
+ push ( @results, $msg);
+
+ }
+
+ }
+ }
+ elsif ( $arg =~ /-Values$/ ) {
+ my $cf_values = $Ticket->CustomFieldValues($cf);
# keep everything up to the point of difference, delete the rest
my $delete_flag;
@@ -1272,23 +1143,24 @@ sub ProcessObjectCustomFieldUpdates {
# now add/replace extra things, if any
foreach my $value (@values) {
- my ( $val, $msg ) = $Object->AddCustomFieldValue(
+ my ( $val, $msg ) = $Ticket->AddCustomFieldValue(
Field => $cf,
Value => $value
);
push ( @results, $msg );
}
}
- else {
- push ( @results, loc("User asked for an unknown update type for custom field [_1] for [_2] object #[_3]", $cf->Name, $class, $Object->id ) );
- }
- }
- }
- return (@results);
- }
+ else {
+ push ( @results, "User asked for an unknown update type for custom field " . $cf->Name . " for ticket " . $Ticket->id );
+ }
+ }
+ }
+ return (@results);
}
}
+# }}}
+
# {{{ sub ProcessTicketWatchers
=head2 ProcessTicketWatchers ( TicketObj => $Ticket, ARGSRef => \%ARGS );
@@ -1313,7 +1185,7 @@ sub ProcessTicketWatchers {
foreach my $key ( keys %$ARGSRef ) {
# {{{ Delete deletable watchers
- if ( ( $key =~ /^Ticket-DeleteWatcher-Type-(.*)-Principal-(\d+)$/ ) ) {
+ if ( ( $key =~ /^Ticket-DelWatcher-Type-(.*)-Principal-(\d+)$/ ) ) {
my ( $code, $msg ) =
$Ticket->DeleteWatcher(PrincipalId => $2,
Type => $1);
@@ -1321,8 +1193,8 @@ sub ProcessTicketWatchers {
}
# Delete watchers in the simple style demanded by the bulk manipulator
- elsif ( $key =~ /^Delete(Requestor|Cc|AdminCc)$/ ) {
- my ( $code, $msg ) = $Ticket->DeleteWatcher( Email => $ARGSRef->{$key}, Type => $1 );
+ elsif ( $key =~ /^Delete(Requestor|Cc|AdminCc)$/ ) {
+ my ( $code, $msg ) = $Ticket->DeleteWatcher( Type => $ARGSRef->{$key}, PrincipalId => $1 );
push @results, $msg;
}
@@ -1442,30 +1314,6 @@ sub ProcessTicketLinks {
my $Ticket = $args{'TicketObj'};
my $ARGSRef = $args{'ARGSRef'};
-
- my (@results) = ProcessRecordLinks(RecordObj => $Ticket,
- ARGSRef => $ARGSRef);
-
- #Merge if we need to
- if ( $ARGSRef->{ $Ticket->Id . "-MergeInto" } ) {
- my ( $val, $msg ) =
- $Ticket->MergeInto( $ARGSRef->{ $Ticket->Id . "-MergeInto" } );
- push @results, $msg;
- }
-
- return (@results);
-}
-
-# }}}
-
-sub ProcessRecordLinks {
- my %args = ( RecordObj => undef,
- ARGSRef => undef,
- @_ );
-
- my $Record = $args{'RecordObj'};
- my $ARGSRef = $args{'ARGSRef'};
-
my (@results);
# Delete links that are gone gone gone.
@@ -1477,7 +1325,7 @@ sub ProcessRecordLinks {
push @results,
"Trying to delete: Base: $base Target: $target Type $type";
- my ( $val, $msg ) = $Record->DeleteLink( Base => $base,
+ my ( $val, $msg ) = $Ticket->DeleteLink( Base => $base,
Type => $type,
Target => $target );
@@ -1490,18 +1338,18 @@ sub ProcessRecordLinks {
my @linktypes = qw( DependsOn MemberOf RefersTo );
foreach my $linktype (@linktypes) {
- if ( $ARGSRef->{ $Record->Id . "-$linktype" } ) {
- for my $luri ( split ( / /, $ARGSRef->{ $Record->Id . "-$linktype" } ) ) {
+ if ( $ARGSRef->{ $Ticket->Id . "-$linktype" } ) {
+ for my $luri ( split ( / /, $ARGSRef->{ $Ticket->Id . "-$linktype" } ) ) {
$luri =~ s/\s*$//; # Strip trailing whitespace
- my ( $val, $msg ) = $Record->AddLink( Target => $luri,
+ my ( $val, $msg ) = $Ticket->AddLink( Target => $luri,
Type => $linktype );
push @results, $msg;
}
}
- if ( $ARGSRef->{ "$linktype-" . $Record->Id } ) {
+ if ( $ARGSRef->{ "$linktype-" . $Ticket->Id } ) {
- for my $luri ( split ( / /, $ARGSRef->{ "$linktype-" . $Record->Id } ) ) {
- my ( $val, $msg ) = $Record->AddLink( Base => $luri,
+ for my $luri ( split ( / /, $ARGSRef->{ "$linktype-" . $Ticket->Id } ) ) {
+ my ( $val, $msg ) = $Ticket->AddLink( Base => $luri,
Type => $linktype );
push @results, $msg;
@@ -1509,36 +1357,17 @@ sub ProcessRecordLinks {
}
}
+ #Merge if we need to
+ if ( $ARGSRef->{ $Ticket->Id . "-MergeInto" } ) {
+ my ( $val, $msg ) =
+ $Ticket->MergeInto( $ARGSRef->{ $Ticket->Id . "-MergeInto" } );
+ push @results, $msg;
+ }
+
return (@results);
}
-
-=head2 _UploadedFile ( $arg );
-
-Takes a CGI parameter name; if a file is uploaded under that name,
-return a hash reference suitable for AddCustomFieldValue's use:
-C<( Value => $filename, LargeContent => $content, ContentType => $type )>.
-
-Returns C<undef> if no files were uploaded in the C<$arg> field.
-
-=cut
-
-sub _UploadedFile {
- my $arg = shift;
- my $cgi_object = $m->cgi_object;
- my $fh = $cgi_object->upload($arg) or return undef;
- my $upload_info = $cgi_object->uploadInfo($fh);
-
- my $filename = "$fh";
- $filename =~ s#^.*[\\/]##;
- binmode($fh);
-
- return {
- Value => $filename,
- LargeContent => do { local $/; scalar <$fh> },
- ContentType => $upload_info->{'Content-Type'},
- };
-}
+# }}}
eval "require RT::Interface::Web_Vendor";
die $@ if ($@ && $@ !~ qr{^Can't locate RT/Interface/Web_Vendor.pm});
diff --git a/rt/lib/RT/Interface/Web_Vendor.pm b/rt/lib/RT/Interface/Web_Vendor.pm
new file mode 100644
index 000000000..5be20e6b9
--- /dev/null
+++ b/rt/lib/RT/Interface/Web_Vendor.pm
@@ -0,0 +1,95 @@
+# Copyright (c) 2004 Ivan Kohler <ivan-rt@420.am>
+#
+# This work is made available to you under the terms of Version 2 of
+# the GNU General Public License. A copy of that license should have
+# been provided with this software, but in any event can be snarfed
+# from www.gnu.org.
+#
+# This work is distributed in the hope that it will be useful, but
+# WITHOUT ANY WARRANTY; without even the implied warranty of
+# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
+# General Public License for more details.
+
+=head1 NAME
+
+RT::Interface::Web_Vendor
+
+=head1 SYNOPSIS
+
+=head1 DESCRIPTION
+
+Freeside vendor overlay for RT::Interface::Web.
+
+=begin testing
+
+use_ok(RT::Interface::Web_Vendor);
+
+=end testing
+
+=cut
+
+#package RT::Interface::Web;
+#use strict;
+
+package HTML::Mason::Commands;
+use strict;
+
+=head2 ProcessTicketCustomers
+
+=cut
+
+sub ProcessTicketCustomers {
+ my %args = (
+ TicketObj => undef,
+ ARGSRef => undef,
+ @_
+ );
+ my @results = ();
+
+ my $Ticket = $args{'TicketObj'};
+ my $ARGSRef = $args{'ARGSRef'};
+
+ ### false laziness w/RT::Interface::Web::ProcessTicketLinks
+ # Delete links that are gone gone gone.
+ foreach my $arg ( keys %$ARGSRef ) {
+ if ( $arg =~ /DeleteLink-(.*?)-(DependsOn|MemberOf|RefersTo)-(.*)$/ ) {
+ my $base = $1;
+ my $type = $2;
+ my $target = $3;
+
+ push @results,
+ "Trying to delete: Base: $base Target: $target Type $type";
+ my ( $val, $msg ) = $Ticket->DeleteLink( Base => $base,
+ Type => $type,
+ Target => $target );
+
+ push @results, $msg;
+
+ }
+
+ }
+ ###
+
+ my @delete_custnums =
+ map { /^Ticket-AddCustomer-(\d+)$/; $1 }
+ grep { /^Ticket-AddCustomer-(\d+)$/ && $ARGSRef->{$_} }
+ keys %$ARGSRef;
+
+ my @custnums = map { /^Ticket-AddCustomer-(\d+)$/; $1 }
+ grep { /^Ticket-AddCustomer-(\d+)$/ && $ARGSRef->{$_} }
+ keys %$ARGSRef;
+
+ foreach my $custnum ( @custnums ) {
+ my( $val, $msg ) =
+ $Ticket->AddLink( 'Type' => 'MemberOf',
+ 'Target' => "freeside://freeside/cust_main/$custnum",
+ );
+ push @results, $msg;
+ }
+
+ return @results;
+
+}
+
+1;
+