1 files changed, 4 insertions, 2 deletions
diff --git a/rt/lib/RT/Interface/Web_Vendor.pm b/rt/lib/RT/Interface/Web_Vendor.pm
index 245df1259..c9bff6f36 100644
--- a/rt/lib/RT/Interface/Web_Vendor.pm
+++ b/rt/lib/RT/Interface/Web_Vendor.pm
@@ -288,8 +288,10 @@ sub ProcessTicketBasics {
     # fields to empty strings, but internally change the values 
     # to zero.  This is sloppy and causes some problems.
     foreach my $field (qw(TimeWorked TimeEstimated TimeLeft)) {
-      $ARGSRef->{$field} =~ s/\s//g;
-      $ARGSRef->{$field} ||= 0;
+      if (exists $ARGSRef->{$field}) {
+        $ARGSRef->{$field} =~ s/\s//g;
+        $ARGSRef->{$field} ||= 0;
+      }
     }
 
     my @results = UpdateRecordObject(