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-# BEGIN BPS TAGGED BLOCK {{{
-#
-# COPYRIGHT:
-#
-# This software is Copyright (c) 1996-2005 Best Practical Solutions, LLC
-# <jesse@bestpractical.com>
-#
-# (Except where explicitly superseded by other copyright notices)
-#
-#
-# LICENSE:
-#
-# This work is made available to you under the terms of Version 2 of
-# the GNU General Public License. A copy of that license should have
-# been provided with this software, but in any event can be snarfed
-# from www.gnu.org.
-#
-# This work is distributed in the hope that it will be useful, but
-# WITHOUT ANY WARRANTY; without even the implied warranty of
-# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
-# General Public License for more details.
-#
-# You should have received a copy of the GNU General Public License
-# along with this program; if not, write to the Free Software
-# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
-#
-#
-# CONTRIBUTION SUBMISSION POLICY:
-#
-# (The following paragraph is not intended to limit the rights granted
-# to you to modify and distribute this software under the terms of
-# the GNU General Public License and is only of importance to you if
-# you choose to contribute your changes and enhancements to the
-# community by submitting them to Best Practical Solutions, LLC.)
-#
-# By intentionally submitting any modifications, corrections or
-# derivatives to this work, or any other work intended for use with
-# Request Tracker, to Best Practical Solutions, LLC, you confirm that
-# you are the copyright holder for those contributions and you grant
-# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
-# royalty-free, perpetual, license to use, copy, create derivative
-# works based on those contributions, and sublicense and distribute
-# those contributions and any derivatives thereof.
-#
-# END BPS TAGGED BLOCK }}}
-## Portions Copyright 2000 Tobias Brox <tobix@fsck.com>
-
-## This is a library of static subs to be used by the Mason web
-## interface to RT
-
-
-=head1 NAME
-
-RT::Interface::Web
-
-=begin testing
-
-use_ok(RT::Interface::Web);
-
-=end testing
-
-=cut
-
-
-package RT::Interface::Web;
-use strict;
-
-
-
-# {{{ EscapeUTF8
-
-=head2 EscapeUTF8 SCALARREF
-
-does a css-busting but minimalist escaping of whatever html you're passing in.
-
-=cut
-
-sub EscapeUTF8 {
- my $ref = shift;
- return unless defined $$ref;
- my $val = $$ref;
- use bytes;
- $val =~ s/&/&#38;/g;
- $val =~ s/</&lt;/g;
- $val =~ s/>/&gt;/g;
- $val =~ s/\(/&#40;/g;
- $val =~ s/\)/&#41;/g;
- $val =~ s/"/&#34;/g;
- $val =~ s/'/&#39;/g;
- $$ref = $val;
- Encode::_utf8_on($$ref);
-
-
-}
-
-# }}}
-
-# {{{ EscapeURI
-
-=head2 EscapeURI SCALARREF
-
-Escapes URI component according to RFC2396
-
-=cut
-
-use Encode qw();
-sub EscapeURI {
- my $ref = shift;
- $$ref = Encode::encode_utf8( $$ref );
- $$ref =~ s/([^a-zA-Z0-9_.!~*'()-])/uc sprintf("%%%02X", ord($1))/eg;
- Encode::_utf8_on( $$ref );
-}
-
-# }}}
-
-# {{{ WebCanonicalizeInfo
-
-=head2 WebCanonicalizeInfo();
-
-Different web servers set different environmental varibles. This
-function must return something suitable for REMOTE_USER. By default,
-just downcase $ENV{'REMOTE_USER'}
-
-=cut
-
-sub WebCanonicalizeInfo {
- my $user;
-
- if ( defined $ENV{'REMOTE_USER'} ) {
- $user = lc ( $ENV{'REMOTE_USER'} ) if( length($ENV{'REMOTE_USER'}) );
- }
-
- return $user;
-}
-
-# }}}
-
-# {{{ WebExternalAutoInfo
-
-=head2 WebExternalAutoInfo($user);
-
-Returns a hash of user attributes, used when WebExternalAuto is set.
-
-=cut
-
-sub WebExternalAutoInfo {
- my $user = shift;
-
- my %user_info;
-
- $user_info{'Privileged'} = 1;
-
- if ($^O !~ /^(?:riscos|MacOS|MSWin32|dos|os2)$/) {
- # Populate fields with information from Unix /etc/passwd
-
- my ($comments, $realname) = (getpwnam($user))[5, 6];
- $user_info{'Comments'} = $comments if defined $comments;
- $user_info{'RealName'} = $realname if defined $realname;
- }
- elsif ($^O eq 'MSWin32' and eval 'use Net::AdminMisc; 1') {
- # Populate fields with information from NT domain controller
- }
-
- # and return the wad of stuff
- return {%user_info};
-}
-
-# }}}
-
-
-package HTML::Mason::Commands;
-use strict;
-use vars qw/$r $m %session/;
-
-
-# {{{ loc
-
-=head2 loc ARRAY
-
-loc is a nice clean global routine which calls $session{'CurrentUser'}->loc()
-with whatever it's called with. If there is no $session{'CurrentUser'},
-it creates a temporary user, so we have something to get a localisation handle
-through
-
-=cut
-
-sub loc {
-
- if ($session{'CurrentUser'} &&
- UNIVERSAL::can($session{'CurrentUser'}, 'loc')){
- return($session{'CurrentUser'}->loc(@_));
- }
- elsif ( my $u = eval { RT::CurrentUser->new($RT::SystemUser->Id) } ) {
- return ($u->loc(@_));
- }
- else {
- # pathetic case -- SystemUser is gone.
- return $_[0];
- }
-}
-
-# }}}
-
-
-# {{{ loc_fuzzy
-
-=head2 loc_fuzzy STRING
-
-loc_fuzzy is for handling localizations of messages that may already
-contain interpolated variables, typically returned from libraries
-outside RT's control. It takes the message string and extracts the
-variable array automatically by matching against the candidate entries
-inside the lexicon file.
-
-=cut
-
-sub loc_fuzzy {
- my $msg = shift;
-
- if ($session{'CurrentUser'} &&
- UNIVERSAL::can($session{'CurrentUser'}, 'loc')){
- return($session{'CurrentUser'}->loc_fuzzy($msg));
- }
- else {
- my $u = RT::CurrentUser->new($RT::SystemUser->Id);
- return ($u->loc_fuzzy($msg));
- }
-}
-
-# }}}
-
-
-# {{{ sub Abort
-# Error - calls Error and aborts
-sub Abort {
-
- if ($session{'ErrorDocument'} &&
- $session{'ErrorDocumentType'}) {
- $r->content_type($session{'ErrorDocumentType'});
- $m->comp($session{'ErrorDocument'} , Why => shift);
- $m->abort;
- }
- else {
- $m->comp("/Elements/Error" , Why => shift);
- $m->abort;
- }
-}
-
-# }}}
-
-# {{{ sub CreateTicket
-
-=head2 CreateTicket ARGS
-
-Create a new ticket, using Mason's %ARGS. returns @results.
-
-=cut
-
-sub CreateTicket {
- my %ARGS = (@_);
-
- my (@Actions);
-
- my $Ticket = new RT::Ticket( $session{'CurrentUser'} );
-
- my $Queue = new RT::Queue( $session{'CurrentUser'} );
- unless ( $Queue->Load( $ARGS{'Queue'} ) ) {
- Abort('Queue not found');
- }
-
- unless ( $Queue->CurrentUserHasRight('CreateTicket') ) {
- Abort('You have no permission to create tickets in that queue.');
- }
-
- my $due = new RT::Date( $session{'CurrentUser'} );
- $due->Set( Format => 'unknown', Value => $ARGS{'Due'} );
- my $starts = new RT::Date( $session{'CurrentUser'} );
- $starts->Set( Format => 'unknown', Value => $ARGS{'Starts'} );
-
- my @Requestors = split ( /\s*,\s*/, $ARGS{'Requestors'} );
- my @Cc = split ( /\s*,\s*/, $ARGS{'Cc'} );
- my @AdminCc = split ( /\s*,\s*/, $ARGS{'AdminCc'} );
-
- my $MIMEObj = MakeMIMEEntity(
- Subject => $ARGS{'Subject'},
- From => $ARGS{'From'},
- Cc => $ARGS{'Cc'},
- Body => $ARGS{'Content'},
- );
-
- if ($ARGS{'Attachments'}) {
- $MIMEObj->make_multipart;
- $MIMEObj->add_part($_) foreach values %{$ARGS{'Attachments'}};
- }
-
- my %create_args = (
- Type => $ARGS{'Type'} || 'ticket',
- Queue => $ARGS{'Queue'},
- Owner => $ARGS{'Owner'},
- InitialPriority => $ARGS{'InitialPriority'},
- FinalPriority => $ARGS{'FinalPriority'},
- TimeLeft => $ARGS{'TimeLeft'},
- TimeEstimated => $ARGS{'TimeEstimated'},
- TimeWorked => $ARGS{'TimeWorked'},
- Requestor => \@Requestors,
- Cc => \@Cc,
- AdminCc => \@AdminCc,
- Subject => $ARGS{'Subject'},
- Status => $ARGS{'Status'},
- Due => $due->ISO,
- Starts => $starts->ISO,
- MIMEObj => $MIMEObj
- );
- foreach my $arg (keys %ARGS) {
- my $cfid = $1;
-
- next if ($arg =~ /-Magic$/);
- #Object-RT::Ticket--CustomField-3-Values
- if ($arg =~ /^Object-RT::Transaction--CustomField-/) {
- $create_args{$arg} = $ARGS{$arg};
- }
- elsif ($arg =~ /^Object-RT::Ticket--CustomField-(\d+)(.*?)$/) {
- my $cfid = $1;
- my $cf = RT::CustomField->new( $session{'CurrentUser'});
- $cf->Load($cfid);
-
- if ( $cf->Type eq 'Freeform' && ! $cf->SingleValue) {
- $ARGS{$arg} =~ s/\r\n/\n/g;
- $ARGS{$arg} = [split('\n', $ARGS{$arg})];
- }
-
- if ( $cf->Type =~ /text/i) { # Catch both Text and Wikitext
- $ARGS{$arg} =~ s/\r//g;
- }
-
- if ( $arg =~ /-Upload$/ ) {
- $create_args{"CustomField-".$cfid} = _UploadedFile($arg);
- }
- else {
- $create_args{"CustomField-".$cfid} = $ARGS{"$arg"};
- }
- }
- }
-
-
- # XXX TODO This code should be about six lines. and badly needs refactoring.
-
- # {{{ turn new link lists into arrays, and pass in the proper arguments
- my (@dependson, @dependedonby, @parents, @children, @refersto, @referredtoby);
-
- foreach my $luri ( split ( / /, $ARGS{"new-DependsOn"} ) ) {
- $luri =~ s/\s*$//; # Strip trailing whitespace
- push @dependson, $luri;
- }
- $create_args{'DependsOn'} = \@dependson;
-
- foreach my $luri ( split ( / /, $ARGS{"DependsOn-new"} ) ) {
- push @dependedonby, $luri;
- }
- $create_args{'DependedOnBy'} = \@dependedonby;
-
- foreach my $luri ( split ( / /, $ARGS{"new-MemberOf"} ) ) {
- $luri =~ s/\s*$//; # Strip trailing whitespace
- push @parents, $luri;
- }
- $create_args{'Parents'} = \@parents;
-
- foreach my $luri ( split ( / /, $ARGS{"MemberOf-new"} ) ) {
- push @children, $luri;
- }
- $create_args{'Children'} = \@children;
-
- foreach my $luri ( split ( / /, $ARGS{"new-RefersTo"} ) ) {
- $luri =~ s/\s*$//; # Strip trailing whitespace
- push @refersto, $luri;
- }
- $create_args{'RefersTo'} = \@refersto;
-
- foreach my $luri ( split ( / /, $ARGS{"RefersTo-new"} ) ) {
- push @referredtoby, $luri;
- }
- $create_args{'ReferredToBy'} = \@referredtoby;
- # }}}
-
-
- my ( $id, $Trans, $ErrMsg ) = $Ticket->Create(%create_args);
- unless ( $id && $Trans ) {
- Abort($ErrMsg);
- }
-
- push ( @Actions, split("\n", $ErrMsg) );
- unless ( $Ticket->CurrentUserHasRight('ShowTicket') ) {
- Abort( "No permission to view newly created ticket #"
- . $Ticket->id . "." );
- }
- return ( $Ticket, @Actions );
-
-}
-
-# }}}
-
-# {{{ sub LoadTicket - loads a ticket
-
-=head2 LoadTicket id
-
-Takes a ticket id as its only variable. if it's handed an array, it takes
-the first value.
-
-Returns an RT::Ticket object as the current user.
-
-=cut
-
-sub LoadTicket {
- my $id = shift;
-
- if ( ref($id) eq "ARRAY" ) {
- $id = $id->[0];
- }
-
- unless ($id) {
- Abort("No ticket specified");
- }
-
- my $Ticket = RT::Ticket->new( $session{'CurrentUser'} );
- $Ticket->Load($id);
- unless ( $Ticket->id ) {
- Abort("Could not load ticket $id");
- }
- return $Ticket;
-}
-
-# }}}
-
-# {{{ sub ProcessUpdateMessage
-
-sub ProcessUpdateMessage {
-
- #TODO document what else this takes.
- my %args = (
- ARGSRef => undef,
- Actions => undef,
- TicketObj => undef,
- @_
- );
-
- #Make the update content have no 'weird' newlines in it
- if ( $args{ARGSRef}->{'UpdateTimeWorked'}
- || $args{ARGSRef}->{'UpdateContent'}
- || $args{ARGSRef}->{'UpdateAttachments'} )
- {
-
- if (
- $args{ARGSRef}->{'UpdateSubject'} eq $args{'TicketObj'}->Subject() )
- {
- $args{ARGSRef}->{'UpdateSubject'} = undef;
- }
-
- my $Message = MakeMIMEEntity(
- Subject => $args{ARGSRef}->{'UpdateSubject'},
- Body => $args{ARGSRef}->{'UpdateContent'},
- );
-
- $Message->head->add( 'Message-ID' =>
- "<rt-"
- . $RT::VERSION . "-"
- . $$ . "-"
- . CORE::time() . "-"
- . int(rand(2000)) . "."
- . $args{'TicketObj'}->id . "-"
- . "0" . "-" # Scrip
- . "0" . "@" # Email sent
- . $RT::Organization
- . ">" );
- my $old_txn = RT::Transaction->new( $session{'CurrentUser'} );
- if ( $args{ARGSRef}->{'QuoteTransaction'} ) {
- $old_txn->Load( $args{ARGSRef}->{'QuoteTransaction'} );
- }
- else {
- $old_txn = $args{TicketObj}->Transactions->First();
- }
-
- if ( $old_txn->Message && $old_txn->Message->First ) {
- my @in_reply_to = split(/\s+/m, $old_txn->Message->First->GetHeader('In-Reply-To') || '');
- my @references = split(/\s+/m, $old_txn->Message->First->GetHeader('References') || '' );
- my @msgid = split(/\s+/m,$old_txn->Message->First->GetHeader('Message-ID') || '');
- my @rtmsgid = split(/\s+/m,$old_txn->Message->First->GetHeader('RT-Message-ID') || '');
-
- $Message->head->replace( 'In-Reply-To', join (' ', @rtmsgid ? @rtmsgid : @msgid));
- $Message->head->replace( 'References', join(' ', @references, @msgid, @rtmsgid));
- }
-
- if ( $args{ARGSRef}->{'UpdateAttachments'} ) {
- $Message->make_multipart;
- $Message->add_part($_)
- foreach values %{ $args{ARGSRef}->{'UpdateAttachments'} };
- }
-
- ## TODO: Implement public comments
- if ( $args{ARGSRef}->{'UpdateType'} =~ /^(private|public)$/ ) {
- my ( $Transaction, $Description, $Object ) = $args{TicketObj}->Comment(
- CcMessageTo => $args{ARGSRef}->{'UpdateCc'},
- BccMessageTo => $args{ARGSRef}->{'UpdateBcc'},
- MIMEObj => $Message,
- TimeTaken => $args{ARGSRef}->{'UpdateTimeWorked'}
- );
- push( @{ $args{Actions} }, $Description );
- $Object->UpdateCustomFields( ARGSRef => $args{ARGSRef} ) if $Object;
- }
- elsif ( $args{ARGSRef}->{'UpdateType'} eq 'response' ) {
- my ( $Transaction, $Description, $Object ) =
- $args{TicketObj}->Correspond(
- CcMessageTo => $args{ARGSRef}->{'UpdateCc'},
- BccMessageTo => $args{ARGSRef}->{'UpdateBcc'},
- MIMEObj => $Message,
- TimeTaken => $args{ARGSRef}->{'UpdateTimeWorked'}
- );
- push( @{ $args{Actions} }, $Description );
- $Object->UpdateCustomFields( ARGSRef => $args{ARGSRef} ) if $Object;
- }
- else {
- push(
- @{ $args{'Actions'} },
- loc("Update type was neither correspondence nor comment.") . " "
- . loc("Update not recorded.")
- );
- }
-}
-}
-
-# }}}
-
-# {{{ sub MakeMIMEEntity
-
-=head2 MakeMIMEEntity PARAMHASH
-
-Takes a paramhash Subject, Body and AttachmentFieldName.
-
- Returns a MIME::Entity.
-
-=cut
-
-sub MakeMIMEEntity {
-
- #TODO document what else this takes.
- my %args = (
- Subject => undef,
- From => undef,
- Cc => undef,
- Body => undef,
- AttachmentFieldName => undef,
-# map Encode::encode_utf8($_), @_,
- @_,
- );
-
- #Make the update content have no 'weird' newlines in it
-
- $args{'Body'} =~ s/\r\n/\n/gs;
- my $Message;
- {
- # MIME::Head is not happy in utf-8 domain. This only happens
- # when processing an incoming email (so far observed).
- no utf8;
- use bytes;
- $Message = MIME::Entity->build(
- Subject => $args{'Subject'} || "",
- From => $args{'From'},
- Cc => $args{'Cc'},
- Charset => 'utf8',
- Data => [ $args{'Body'} ]
- );
- }
-
- my $cgi_object = $m->cgi_object;
-
- if (my $filehandle = $cgi_object->upload( $args{'AttachmentFieldName'} ) ) {
-
-
-
- use File::Temp qw(tempfile tempdir);
-
- #foreach my $filehandle (@filenames) {
-
- my ( $fh, $temp_file );
- for ( 1 .. 10 ) {
- # on NFS and NTFS, it is possible that tempfile() conflicts
- # with other processes, causing a race condition. we try to
- # accommodate this by pausing and retrying.
- last if ($fh, $temp_file) = eval { tempfile( UNLINK => 1) };
- sleep 1;
- }
-
- binmode $fh; #thank you, windows
- my ($buffer);
- while ( my $bytesread = read( $filehandle, $buffer, 4096 ) ) {
- print $fh $buffer;
- }
-
- my $uploadinfo = $cgi_object->uploadInfo($filehandle);
-
- # Prefer the cached name first over CGI.pm stringification.
- my $filename = $RT::Mason::CGI::Filename;
- $filename = "$filehandle" unless defined($filename);
-
- $filename =~ s#^.*[\\/]##;
-
- $Message->attach(
- Path => $temp_file,
- Filename => Encode::decode_utf8($filename),
- Type => $uploadinfo->{'Content-Type'},
- );
- close($fh);
-
- # }
-
- }
-
- $Message->make_singlepart();
- RT::I18N::SetMIMEEntityToUTF8($Message); # convert text parts into utf-8
-
- return ($Message);
-
-}
-
-# }}}
-
-# {{{ sub ProcessSearchQuery
-
-=head2 ProcessSearchQuery
-
- Takes a form such as the one filled out in webrt/Search/Elements/PickRestriction and turns it into something that RT::Tickets can understand.
-
-TODO Doc exactly what comes in the paramhash
-
-
-=cut
-
-sub ProcessSearchQuery {
- my %args = @_;
-
- ## TODO: The only parameter here is %ARGS. Maybe it would be
- ## cleaner to load this parameter as $ARGS, and use $ARGS->{...}
- ## instead of $args{ARGS}->{...} ? :)
-
- #Searches are sticky.
- if ( defined $session{'tickets'} ) {
-
- # Reset the old search
- $session{'tickets'}->GotoFirstItem;
- }
- else {
-
- # Init a new search
- $session{'tickets'} = RT::Tickets->new( $session{'CurrentUser'} );
- }
-
- #Import a bookmarked search if we have one
- if ( defined $args{ARGS}->{'Bookmark'} ) {
- $session{'tickets'}->ThawLimits( $args{ARGS}->{'Bookmark'} );
- }
-
- # {{{ Goto next/prev page
- if ( $args{ARGS}->{'GotoPage'} eq 'Next' ) {
- $session{'tickets'}->NextPage;
- }
- elsif ( $args{ARGS}->{'GotoPage'} eq 'Prev' ) {
- $session{'tickets'}->PrevPage;
- }
- elsif ( $args{ARGS}->{'GotoPage'} > 0 ) {
- $session{'tickets'}->GotoPage( $args{ARGS}->{GotoPage} - 1 );
- }
-
- # }}}
-
- # {{{ Deal with limiting the search
-
- if ( $args{ARGS}->{'RefreshSearchInterval'} ) {
- $session{'tickets_refresh_interval'} =
- $args{ARGS}->{'RefreshSearchInterval'};
- }
-
- if ( $args{ARGS}->{'TicketsSortBy'} ) {
- $session{'tickets_sort_by'} = $args{ARGS}->{'TicketsSortBy'};
- $session{'tickets_sort_order'} = $args{ARGS}->{'TicketsSortOrder'};
- $session{'tickets'}->OrderBy(
- FIELD => $args{ARGS}->{'TicketsSortBy'},
- ORDER => $args{ARGS}->{'TicketsSortOrder'}
- );
- }
-
- # }}}
-
- # {{{ Set the query limit
- if ( defined $args{ARGS}->{'RowsPerPage'} ) {
- $RT::Logger->debug(
- "limiting to " . $args{ARGS}->{'RowsPerPage'} . " rows" );
-
- $session{'tickets_rows_per_page'} = $args{ARGS}->{'RowsPerPage'};
- $session{'tickets'}->RowsPerPage( $args{ARGS}->{'RowsPerPage'} );
- }
-
- # }}}
- # {{{ Limit priority
- if ( $args{ARGS}->{'ValueOfPriority'} ne '' ) {
- $session{'tickets'}->LimitPriority(
- VALUE => $args{ARGS}->{'ValueOfPriority'},
- OPERATOR => $args{ARGS}->{'PriorityOp'}
- );
- }
-
- # }}}
- # {{{ Limit owner
- if ( $args{ARGS}->{'ValueOfOwner'} ne '' ) {
- $session{'tickets'}->LimitOwner(
- VALUE => $args{ARGS}->{'ValueOfOwner'},
- OPERATOR => $args{ARGS}->{'OwnerOp'}
- );
- }
-
- # }}}
- # {{{ Limit requestor email
- if ( $args{ARGS}->{'ValueOfWatcherRole'} ne '' ) {
- $session{'tickets'}->LimitWatcher(
- TYPE => $args{ARGS}->{'WatcherRole'},
- VALUE => $args{ARGS}->{'ValueOfWatcherRole'},
- OPERATOR => $args{ARGS}->{'WatcherRoleOp'},
-
- );
- }
-
- # }}}
- # {{{ Limit Queue
- if ( $args{ARGS}->{'ValueOfQueue'} ne '' ) {
- $session{'tickets'}->LimitQueue(
- VALUE => $args{ARGS}->{'ValueOfQueue'},
- OPERATOR => $args{ARGS}->{'QueueOp'}
- );
- }
-
- # }}}
- # {{{ Limit Status
- if ( $args{ARGS}->{'ValueOfStatus'} ne '' ) {
- if ( ref( $args{ARGS}->{'ValueOfStatus'} ) ) {
- foreach my $value ( @{ $args{ARGS}->{'ValueOfStatus'} } ) {
- $session{'tickets'}->LimitStatus(
- VALUE => $value,
- OPERATOR => $args{ARGS}->{'StatusOp'},
- );
- }
- }
- else {
- $session{'tickets'}->LimitStatus(
- VALUE => $args{ARGS}->{'ValueOfStatus'},
- OPERATOR => $args{ARGS}->{'StatusOp'},
- );
- }
-
- }
-
- # }}}
- # {{{ Limit Subject
- if ( $args{ARGS}->{'ValueOfSubject'} ne '' ) {
- my $val = $args{ARGS}->{'ValueOfSubject'};
- if ($args{ARGS}->{'SubjectOp'} =~ /like/) {
- $val = "%".$val."%";
- }
- $session{'tickets'}->LimitSubject(
- VALUE => $val,
- OPERATOR => $args{ARGS}->{'SubjectOp'},
- );
- }
-
- # }}}
- # {{{ Limit Dates
- if ( $args{ARGS}->{'ValueOfDate'} ne '' ) {
- my $date = ParseDateToISO( $args{ARGS}->{'ValueOfDate'} );
- $args{ARGS}->{'DateType'} =~ s/_Date$//;
-
- if ( $args{ARGS}->{'DateType'} eq 'Updated' ) {
- $session{'tickets'}->LimitTransactionDate(
- VALUE => $date,
- OPERATOR => $args{ARGS}->{'DateOp'},
- );
- }
- else {
- $session{'tickets'}->LimitDate( FIELD => $args{ARGS}->{'DateType'},
- VALUE => $date,
- OPERATOR => $args{ARGS}->{'DateOp'},
- );
- }
- }
-
- # }}}
- # {{{ Limit Content
- if ( $args{ARGS}->{'ValueOfAttachmentField'} ne '' ) {
- my $val = $args{ARGS}->{'ValueOfAttachmentField'};
- if ($args{ARGS}->{'AttachmentFieldOp'} =~ /like/) {
- $val = "%".$val."%";
- }
- $session{'tickets'}->Limit(
- FIELD => $args{ARGS}->{'AttachmentField'},
- VALUE => $val,
- OPERATOR => $args{ARGS}->{'AttachmentFieldOp'},
- );
- }
-
- # }}}
-
- # {{{ Limit CustomFields
-
- foreach my $arg ( keys %{ $args{ARGS} } ) {
- my $id;
- if ( $arg =~ /^CustomField(\d+)$/ ) {
- $id = $1;
- }
- else {
- next;
- }
- next unless ( $args{ARGS}->{$arg} );
-
- my $form = $args{ARGS}->{$arg};
- my $oper = $args{ARGS}->{ "CustomFieldOp" . $id };
- foreach my $value ( ref($form) ? @{$form} : ($form) ) {
- my $quote = 1;
- if ($oper =~ /like/i) {
- $value = "%".$value."%";
- }
- if ( $value =~ /^null$/i ) {
-
- #Don't quote the string 'null'
- $quote = 0;
-
- # Convert the operator to something apropriate for nulls
- $oper = 'IS' if ( $oper eq '=' );
- $oper = 'IS NOT' if ( $oper eq '!=' );
- }
- $session{'tickets'}->LimitCustomField( CUSTOMFIELD => $id,
- OPERATOR => $oper,
- QUOTEVALUE => $quote,
- VALUE => $value );
- }
- }
-
- # }}}
-
-
-}
-
-# }}}
-
-# {{{ sub ParseDateToISO
-
-=head2 ParseDateToISO
-
-Takes a date in an arbitrary format.
-Returns an ISO date and time in GMT
-
-=cut
-
-sub ParseDateToISO {
- my $date = shift;
-
- my $date_obj = RT::Date->new($session{'CurrentUser'});
- $date_obj->Set(
- Format => 'unknown',
- Value => $date
- );
- return ( $date_obj->ISO );
-}
-
-# }}}
-
-# {{{ sub ProcessACLChanges
-
-sub ProcessACLChanges {
- my $ARGSref = shift;
-
- my %ARGS = %$ARGSref;
-
- my ( $ACL, @results );
-
-
- foreach my $arg (keys %ARGS) {
- if ($arg =~ /GrantRight-(\d+)-(.*?)-(\d+)$/) {
- my $principal_id = $1;
- my $object_type = $2;
- my $object_id = $3;
- my $rights = $ARGS{$arg};
-
- my $principal = RT::Principal->new($session{'CurrentUser'});
- $principal->Load($principal_id);
-
- my $obj;
-
- if ($object_type eq 'RT::System') {
- $obj = $RT::System;
- } elsif ($RT::ACE::OBJECT_TYPES{$object_type}) {
- $obj = $object_type->new($session{'CurrentUser'});
- $obj->Load($object_id);
- } else {
- push (@results, loc("System Error"). ': '.
- loc("Rights could not be granted for [_1]", $object_type));
- next;
- }
-
- my @rights = ref($ARGS{$arg}) eq 'ARRAY' ? @{$ARGS{$arg}} : ($ARGS{$arg});
- foreach my $right (@rights) {
- next unless ($right);
- my ($val, $msg) = $principal->GrantRight(Object => $obj, Right => $right);
- push (@results, $msg);
- }
- }
- elsif ($arg =~ /RevokeRight-(\d+)-(.*?)-(\d+)-(.*?)$/) {
- my $principal_id = $1;
- my $object_type = $2;
- my $object_id = $3;
- my $right = $4;
-
- my $principal = RT::Principal->new($session{'CurrentUser'});
- $principal->Load($principal_id);
- next unless ($right);
- my $obj;
-
- if ($object_type eq 'RT::System') {
- $obj = $RT::System;
- } elsif ($RT::ACE::OBJECT_TYPES{$object_type}) {
- $obj = $object_type->new($session{'CurrentUser'});
- $obj->Load($object_id);
- } else {
- push (@results, loc("System Error"). ': '.
- loc("Rights could not be revoked for [_1]", $object_type));
- next;
- }
- my ($val, $msg) = $principal->RevokeRight(Object => $obj, Right => $right);
- push (@results, $msg);
- }
-
-
- }
-
- return (@results);
-
- }
-
-# }}}
-
-# {{{ sub UpdateRecordObj
-
-=head2 UpdateRecordObj ( ARGSRef => \%ARGS, Object => RT::Record, AttributesRef => \@attribs)
-
-@attribs is a list of ticket fields to check and update if they differ from the B<Object>'s current values. ARGSRef is a ref to HTML::Mason's %ARGS.
-
-Returns an array of success/failure messages
-
-=cut
-
-sub UpdateRecordObject {
- my %args = (
- ARGSRef => undef,
- AttributesRef => undef,
- Object => undef,
- AttributePrefix => undef,
- @_
- );
-
- my $Object = $args{'Object'};
- my @results = $Object->Update(AttributesRef => $args{'AttributesRef'},
- ARGSRef => $args{'ARGSRef'},
- AttributePrefix => $args{'AttributePrefix'}
- );
-
- return (@results);
-}
-
-# }}}
-
-# {{{ Sub ProcessCustomFieldUpdates
-
-sub ProcessCustomFieldUpdates {
- my %args = (
- CustomFieldObj => undef,
- ARGSRef => undef,
- @_
- );
-
- my $Object = $args{'CustomFieldObj'};
- my $ARGSRef = $args{'ARGSRef'};
-
- my @attribs = qw( Name Type Description Queue SortOrder);
- my @results = UpdateRecordObject(
- AttributesRef => \@attribs,
- Object => $Object,
- ARGSRef => $ARGSRef
- );
-
- if ( $ARGSRef->{ "CustomField-" . $Object->Id . "-AddValue-Name" } ) {
-
- my ( $addval, $addmsg ) = $Object->AddValue(
- Name =>
- $ARGSRef->{ "CustomField-" . $Object->Id . "-AddValue-Name" },
- Description => $ARGSRef->{ "CustomField-"
- . $Object->Id
- . "-AddValue-Description" },
- SortOrder => $ARGSRef->{ "CustomField-"
- . $Object->Id
- . "-AddValue-SortOrder" },
- );
- push ( @results, $addmsg );
- }
- my @delete_values = (
- ref $ARGSRef->{ 'CustomField-' . $Object->Id . '-DeleteValue' } eq
- 'ARRAY' )
- ? @{ $ARGSRef->{ 'CustomField-' . $Object->Id . '-DeleteValue' } }
- : ( $ARGSRef->{ 'CustomField-' . $Object->Id . '-DeleteValue' } );
- foreach my $id (@delete_values) {
- next unless defined $id;
- my ( $err, $msg ) = $Object->DeleteValue($id);
- push ( @results, $msg );
- }
-
- my $vals = $Object->Values();
- while (my $cfv = $vals->Next()) {
- if (my $so = $ARGSRef->{ 'CustomField-' . $Object->Id . '-SortOrder' . $cfv->Id }) {
- if ($cfv->SortOrder != $so) {
- my ( $err, $msg ) = $cfv->SetSortOrder($so);
- push ( @results, $msg );
- }
- }
- }
-
- return (@results);
-}
-
-# }}}
-
-# {{{ sub ProcessTicketBasics
-
-=head2 ProcessTicketBasics ( TicketObj => $Ticket, ARGSRef => \%ARGS );
-
-Returns an array of results messages.
-
-=cut
-
-sub ProcessTicketBasics {
-
- my %args = (
- TicketObj => undef,
- ARGSRef => undef,
- @_
- );
-
- my $TicketObj = $args{'TicketObj'};
- my $ARGSRef = $args{'ARGSRef'};
-
- # {{{ Set basic fields
- my @attribs = qw(
- Subject
- FinalPriority
- Priority
- TimeEstimated
- TimeWorked
- TimeLeft
- Type
- Status
- Queue
- );
-
- if ( $ARGSRef->{'Queue'} and ( $ARGSRef->{'Queue'} !~ /^(\d+)$/ ) ) {
- my $tempqueue = RT::Queue->new($RT::SystemUser);
- $tempqueue->Load( $ARGSRef->{'Queue'} );
- if ( $tempqueue->id ) {
- $ARGSRef->{'Queue'} = $tempqueue->Id();
- }
- }
-
-
- # Status isn't a field that can be set to a null value.
- # RT core complains if you try
- delete $ARGSRef->{'Status'} unless ($ARGSRef->{'Status'});
-
- my @results = UpdateRecordObject(
- AttributesRef => \@attribs,
- Object => $TicketObj,
- ARGSRef => $ARGSRef
- );
-
- # We special case owner changing, so we can use ForceOwnerChange
- if ( $ARGSRef->{'Owner'} && ( $TicketObj->Owner != $ARGSRef->{'Owner'} ) ) {
- my ($ChownType);
- if ( $ARGSRef->{'ForceOwnerChange'} ) {
- $ChownType = "Force";
- }
- else {
- $ChownType = "Give";
- }
-
- my ( $val, $msg ) =
- $TicketObj->SetOwner( $ARGSRef->{'Owner'}, $ChownType );
- push ( @results, $msg );
- }
-
- # }}}
-
- return (@results);
-}
-
-# }}}
-
-sub ProcessTicketCustomFieldUpdates {
- my %args = @_;
- $args{'Object'} = delete $args{'TicketObj'};
- my $ARGSRef = { %{ $args{'ARGSRef'} } };
-
- # Build up a list of objects that we want to work with
- my %custom_fields_to_mod;
- foreach my $arg ( keys %$ARGSRef ) {
- if ( $arg =~ /^Ticket-(\d+-.*)/) {
- $ARGSRef->{"Object-RT::Ticket-$1"} = delete $ARGSRef->{$arg};
- }
- elsif ( $arg =~ /^CustomField-(\d+-.*)/) {
- $ARGSRef->{"Object-RT::Ticket--$1"} = delete $ARGSRef->{$arg};
- }
- }
-
- return ProcessObjectCustomFieldUpdates(%args, ARGSRef => $ARGSRef);
-}
-
-sub ProcessObjectCustomFieldUpdates {
- my %args = @_;
- my $ARGSRef = $args{'ARGSRef'};
- my @results;
-
- # Build up a list of objects that we want to work with
- my %custom_fields_to_mod;
- foreach my $arg ( keys %$ARGSRef ) {
- if ( $arg =~ /^Object-([\w:]+)-(\d*)-CustomField-(\d+)-/ ) {
- # For each of those objects, find out what custom fields we want to work with.
- $custom_fields_to_mod{$1}{$2 || $args{'Object'}->Id}{$3} = 1;
- }
- }
-
- # For each of those objects
- foreach my $class ( keys %custom_fields_to_mod ) {
- foreach my $id ( keys %{$custom_fields_to_mod{$class}} ) {
- my $Object = $args{'Object'};
- if (!$Object or ref($Object) ne $class or $Object->id != $id) {
- $Object = $class->new( $session{'CurrentUser'} );
- $Object->Load($id);
- }
-
- # For each custom field
- foreach my $cf ( keys %{ $custom_fields_to_mod{$class}{$id} } ) {
- my $CustomFieldObj = RT::CustomField->new($session{'CurrentUser'});
- $CustomFieldObj->LoadById($cf);
-
- foreach my $arg ( keys %{$ARGSRef} ) {
- # Only interested in args for the current CF:
- next unless ( $arg =~ /^Object-$class-(?:$id)?-CustomField-$cf-/ );
-
- # since http won't pass in a form element with a null value, we need
- # to fake it
- if ($arg =~ /^(.*?)-Values-Magic$/ ) {
- # We don't care about the magic, if there's really a values element;
- next if ($ARGSRef->{$1.'-Value'} || $ARGSRef->{$1.'-Values'}) ;
-
- # "Empty" values does not mean anything for Image and Binary fields
- next if $CustomFieldObj->Type =~ /^(?:Image|Binary)$/;
-
- $arg = $1."-Values";
- $ARGSRef->{$1."-Values"} = undef;
-
- }
- my @values = ();
- if (ref( $ARGSRef->{$arg} ) eq 'ARRAY' ) {
- @values = @{ $ARGSRef->{$arg} };
- } elsif ($CustomFieldObj->Type =~ /text/i) { # Both Text and Wikitext
- @values = ($ARGSRef->{$arg});
- } else {
- @values = split /\n/, $ARGSRef->{$arg};
- }
-
- if ( ($CustomFieldObj->Type eq 'Freeform'
- && ! $CustomFieldObj->SingleValue) ||
- $CustomFieldObj->Type =~ /text/i) {
- foreach my $val (@values) {
- $val =~ s/\r//g;
- }
- }
-
- if ( ( $arg =~ /-AddValue$/ ) || ( $arg =~ /-Value$/ ) ) {
- foreach my $value (@values) {
- next unless length($value);
- my ( $val, $msg ) = $Object->AddCustomFieldValue(
- Field => $cf,
- Value => $value
- );
- push ( @results, $msg );
- }
- }
- elsif ( $arg =~ /-Upload$/ ) {
- my $value_hash = _UploadedFile($arg) or next;
-
- my ( $val, $msg ) = $Object->AddCustomFieldValue(
- %$value_hash,
- Field => $cf,
- );
- push ( @results, $msg );
- }
- elsif ( $arg =~ /-DeleteValues$/ ) {
- foreach my $value (@values) {
- next unless length($value);
- my ( $val, $msg ) = $Object->DeleteCustomFieldValue(
- Field => $cf,
- Value => $value
- );
- push ( @results, $msg );
- }
- }
- elsif ( $arg =~ /-DeleteValueIds$/ ) {
- foreach my $value (@values) {
- next unless length($value);
- my ( $val, $msg ) = $Object->DeleteCustomFieldValue(
- Field => $cf,
- ValueId => $value,
- );
- push ( @results, $msg );
- }
- }
- elsif ( $arg =~ /-Values$/ and !$CustomFieldObj->Repeated) {
- my $cf_values = $Object->CustomFieldValues($cf);
-
- my %values_hash;
- foreach my $value (@values) {
- next unless length($value);
-
- # build up a hash of values that the new set has
- $values_hash{$value} = 1;
-
- unless ( $cf_values->HasEntry($value) ) {
- my ( $val, $msg ) = $Object->AddCustomFieldValue(
- Field => $cf,
- Value => $value
- );
- push ( @results, $msg );
- }
-
- }
- while ( my $cf_value = $cf_values->Next ) {
- unless ( $values_hash{ $cf_value->Content } == 1 ) {
- my ( $val, $msg ) = $Object->DeleteCustomFieldValue(
- Field => $cf,
- Value => $cf_value->Content
- );
- push ( @results, $msg);
-
- }
- }
- }
- elsif ( $arg =~ /-Values$/ ) {
- my $cf_values = $Object->CustomFieldValues($cf);
-
- # keep everything up to the point of difference, delete the rest
- my $delete_flag;
- foreach my $old_cf (@{$cf_values->ItemsArrayRef}) {
- if (!$delete_flag and @values and $old_cf->Content eq $values[0]) {
- shift @values;
- next;
- }
-
- $delete_flag ||= 1;
- $old_cf->Delete;
- }
-
- # now add/replace extra things, if any
- foreach my $value (@values) {
- my ( $val, $msg ) = $Object->AddCustomFieldValue(
- Field => $cf,
- Value => $value
- );
- push ( @results, $msg );
- }
- }
- else {
- push ( @results, loc("User asked for an unknown update type for custom field [_1] for [_2] object #[_3]", $cf->Name, $class, $Object->id ) );
- }
- }
- }
- return (@results);
- }
- }
-}
-
-# {{{ sub ProcessTicketWatchers
-
-=head2 ProcessTicketWatchers ( TicketObj => $Ticket, ARGSRef => \%ARGS );
-
-Returns an array of results messages.
-
-=cut
-
-sub ProcessTicketWatchers {
- my %args = (
- TicketObj => undef,
- ARGSRef => undef,
- @_
- );
- my (@results);
-
- my $Ticket = $args{'TicketObj'};
- my $ARGSRef = $args{'ARGSRef'};
-
- # {{{ Munge watchers
-
- foreach my $key ( keys %$ARGSRef ) {
-
- # {{{ Delete deletable watchers
- if ( ( $key =~ /^Ticket-DeleteWatcher-Type-(.*)-Principal-(\d+)$/ ) ) {
- my ( $code, $msg ) =
- $Ticket->DeleteWatcher(PrincipalId => $2,
- Type => $1);
- push @results, $msg;
- }
-
- # Delete watchers in the simple style demanded by the bulk manipulator
- elsif ( $key =~ /^Delete(Requestor|Cc|AdminCc)$/ ) {
- my ( $code, $msg ) = $Ticket->DeleteWatcher( Email => $ARGSRef->{$key}, Type => $1 );
- push @results, $msg;
- }
-
- # }}}
-
- # Add new wathchers by email address
- elsif ( ( $ARGSRef->{$key} =~ /^(AdminCc|Cc|Requestor)$/ )
- and ( $key =~ /^WatcherTypeEmail(\d*)$/ ) )
- {
-
- #They're in this order because otherwise $1 gets clobbered :/
- my ( $code, $msg ) = $Ticket->AddWatcher(
- Type => $ARGSRef->{$key},
- Email => $ARGSRef->{ "WatcherAddressEmail" . $1 }
- );
- push @results, $msg;
- }
-
- #Add requestors in the simple style demanded by the bulk manipulator
- elsif ( $key =~ /^Add(Requestor|Cc|AdminCc)$/ ) {
- my ( $code, $msg ) = $Ticket->AddWatcher(
- Type => $1,
- Email => $ARGSRef->{$key}
- );
- push @results, $msg;
- }
-
- # Add new watchers by owner
- elsif ( ( $ARGSRef->{$key} =~ /^(AdminCc|Cc|Requestor)$/ )
- and ( $key =~ /^Ticket-AddWatcher-Principal-(\d*)$/ ) ) {
-
- #They're in this order because otherwise $1 gets clobbered :/
- my ( $code, $msg ) =
- $Ticket->AddWatcher( Type => $ARGSRef->{$key}, PrincipalId => $1 );
- push @results, $msg;
- }
- }
-
- # }}}
-
- return (@results);
-}
-
-# }}}
-
-# {{{ sub ProcessTicketDates
-
-=head2 ProcessTicketDates ( TicketObj => $Ticket, ARGSRef => \%ARGS );
-
-Returns an array of results messages.
-
-=cut
-
-sub ProcessTicketDates {
- my %args = (
- TicketObj => undef,
- ARGSRef => undef,
- @_
- );
-
- my $Ticket = $args{'TicketObj'};
- my $ARGSRef = $args{'ARGSRef'};
-
- my (@results);
-
- # {{{ Set date fields
- my @date_fields = qw(
- Told
- Resolved
- Starts
- Started
- Due
- );
-
- #Run through each field in this list. update the value if apropriate
- foreach my $field (@date_fields) {
- my ( $code, $msg );
-
- my $DateObj = RT::Date->new( $session{'CurrentUser'} );
-
- #If it's something other than just whitespace
- if ( $ARGSRef->{ $field . '_Date' } ne '' ) {
- $DateObj->Set(
- Format => 'unknown',
- Value => $ARGSRef->{ $field . '_Date' }
- );
- my $obj = $field . "Obj";
- if ( ( defined $DateObj->Unix )
- and ( $DateObj->Unix ne $Ticket->$obj()->Unix() ) )
- {
- my $method = "Set$field";
- my ( $code, $msg ) = $Ticket->$method( $DateObj->ISO );
- push @results, "$msg";
- }
- }
- }
-
- # }}}
- return (@results);
-}
-
-# }}}
-
-# {{{ sub ProcessTicketLinks
-
-=head2 ProcessTicketLinks ( TicketObj => $Ticket, ARGSRef => \%ARGS );
-
-Returns an array of results messages.
-
-=cut
-
-sub ProcessTicketLinks {
- my %args = ( TicketObj => undef,
- ARGSRef => undef,
- @_ );
-
- my $Ticket = $args{'TicketObj'};
- my $ARGSRef = $args{'ARGSRef'};
-
-
- my (@results) = ProcessRecordLinks(RecordObj => $Ticket,
- ARGSRef => $ARGSRef);
-
- #Merge if we need to
- if ( $ARGSRef->{ $Ticket->Id . "-MergeInto" } ) {
- my ( $val, $msg ) =
- $Ticket->MergeInto( $ARGSRef->{ $Ticket->Id . "-MergeInto" } );
- push @results, $msg;
- }
-
- return (@results);
-}
-
-# }}}
-
-sub ProcessRecordLinks {
- my %args = ( RecordObj => undef,
- ARGSRef => undef,
- @_ );
-
- my $Record = $args{'RecordObj'};
- my $ARGSRef = $args{'ARGSRef'};
-
- my (@results);
-
- # Delete links that are gone gone gone.
- foreach my $arg ( keys %$ARGSRef ) {
- if ( $arg =~ /DeleteLink-(.*?)-(DependsOn|MemberOf|RefersTo)-(.*)$/ ) {
- my $base = $1;
- my $type = $2;
- my $target = $3;
-
- push @results,
- "Trying to delete: Base: $base Target: $target Type $type";
- my ( $val, $msg ) = $Record->DeleteLink( Base => $base,
- Type => $type,
- Target => $target );
-
- push @results, $msg;
-
- }
-
- }
-
- my @linktypes = qw( DependsOn MemberOf RefersTo );
-
- foreach my $linktype (@linktypes) {
- if ( $ARGSRef->{ $Record->Id . "-$linktype" } ) {
- for my $luri ( split ( / /, $ARGSRef->{ $Record->Id . "-$linktype" } ) ) {
- $luri =~ s/\s*$//; # Strip trailing whitespace
- my ( $val, $msg ) = $Record->AddLink( Target => $luri,
- Type => $linktype );
- push @results, $msg;
- }
- }
- if ( $ARGSRef->{ "$linktype-" . $Record->Id } ) {
-
- for my $luri ( split ( / /, $ARGSRef->{ "$linktype-" . $Record->Id } ) ) {
- my ( $val, $msg ) = $Record->AddLink( Base => $luri,
- Type => $linktype );
-
- push @results, $msg;
- }
- }
- }
-
- return (@results);
-}
-
-
-=head2 _UploadedFile ( $arg );
-
-Takes a CGI parameter name; if a file is uploaded under that name,
-return a hash reference suitable for AddCustomFieldValue's use:
-C<( Value => $filename, LargeContent => $content, ContentType => $type )>.
-
-Returns C<undef> if no files were uploaded in the C<$arg> field.
-
-=cut
-
-sub _UploadedFile {
- my $arg = shift;
- my $cgi_object = $m->cgi_object;
- my $fh = $cgi_object->upload($arg) or return undef;
- my $upload_info = $cgi_object->uploadInfo($fh);
-
- my $filename = "$fh";
- $filename =~ s#^.*[\\/]##;
- binmode($fh);
-
- return {
- Value => $filename,
- LargeContent => do { local $/; scalar <$fh> },
- ContentType => $upload_info->{'Content-Type'},
- };
-}
-
-eval "require RT::Interface::Web_Vendor";
-die $@ if ($@ && $@ !~ qr{^Can't locate RT/Interface/Web_Vendor.pm});
-eval "require RT::Interface::Web_Local";
-die $@ if ($@ && $@ !~ qr{^Can't locate RT/Interface/Web_Local.pm});
-
-1;
generated by cgit v1.2.1 (git 2.18.0) at 2025-01-04 00:54:46 +0000